Ramada Cancun City

I spent the night here with a friend and was not overly impressed. The hotel was nice enough, clean, and breakfast downstairs was good. The biggest problem was the noise and the smells. The hotel was extremely noisy. Everything echoed. It sounded like people were having converstaions inside your room instead of in the hallway. We enjoyed relaxing by the pool, but it's right by the trash dump and it made the experience less than desireable.

The Ramada is the absolute cleanest budget hotel I have ever stayed at outside the U.S. It is located on a street that has nightlife almost until sunrise, but even with all the loud music in the neighborhood the hotel was absolutely quiet (my room was overlooking the pool away from the street). This is something the other hotels on Av. Yaxchilan cannot claim – check reviews for noise at Hotel Xbalamque and Caribe International. This hotel is a major renovation of the old Hotel Margaritas so it gives the appearance of a new building with an older layout. The lobby has a very small check-in desk. The hotel restaurant shares the lobby space. The elevator is new. Lobby walls and floors are white and cleanliness is apparent. The rooms have new beds and 26” flat-screen TVs. There were a few English TV channels but no news channel in English. The toilet was new and worked fine. Unfortunately, the renovation was only skin deep. The bathrooms have serious plumbing problems. In both rooms I stayed in the sinks did not drain properly and there was very low water pressure in the showers. More serious was the smell of rotten eggs in the water from the shower and sink. This offensive sulfur smell lasted the entire two weeks I stayed in the hotel. They did have hot water all day – something you don’t always find downtown. I switched rooms after a few days because I could not get a Wi-Fi signal in the first room. They know which rooms have strong signals so if this is important to you, ask for a room with strong Wi-Fi. In both rooms the wiring under the desk had two different wires joined with electrical tape and no wire nuts – you should be careful if you choose to sit at the desk! The courtyard with the pool is small and the building is five stories tall which means there are only 2 or 3 hours where the pool has sun. It looks like there are plans to expand the building on one wing with steel rebar coming out of the ground – you might want to make sure the building is not under construction during your visit. The maid service was very unreliable, even though there was an envelope provided for daily tips. Something was not replenished each day – be it non-decaf coffee, coffee stirrers, wash cloth, etc. One day the regular coffee that I didn’t use the prior day was replaced with two packs of decaf. Go figure. There are many local restaurants and clubs on the street and many more a short walk through the park near Av. Tulum. Waiters all speak English and the food is reasonably priced. The hotel restaurant is only open for breakfast. In short, the hotel is budget-priced and in a good location (if you prefer local restaurants and a small city environment to a beach setting). If you can get beyond the plumbing issues, you will enjoy this hotel and its neighborhood.

staff was very nice, liked the colors and quietness of the hotel. nice pool

across street from the hotel is a discotheque and very noise I ask for another room to no avail the noise goes all the way until 5.30 a.m.

the first day they put me in a suite and when w got but in the regular rooms it was still great

pleasant enough for two days.

the hotel was ok, the people was very nice with me and hepful, so i can't complained about that...

This downtown Cancun property was a great value. THe staff was very hospitibal and the property well maintained. It is close to many dining places and the bus station. The only thing that was negative was the lighting in the bathrooms could be better and the business had one of two computers down and occupied most of the time. Ihave stayed in the downtown area over a half dozen times in the last year and I think that I have found a new home when my visits occur. Thank You Margaritas!!