Ramada Cancun City

Hotel was clean. They let us check in early. Friendly staff.

We were looking for a value hotel in this Cancun trip without compromising on cleanliness of the hotel. We also wanted to experience the Mexican culture by staying downtown. Hence, we chose this hotel. Going in, we had expected a 'basic' hotel similar to some Super 8s or Comfort Inns in the US that are basic but very clean. This hotel actually exceeded our expectations in that it is new and was very clean with a fairly modern look in the rooms. They cleaned the rooms and swimming pool everyday with soap water and scrub until the last stain comes off! We personally witnessed it. The staff was very friendly, polite, and helpful. For example, we asked for some rice for our three year old as she wouldn't eat anything else and they gave it to us for free. Actually, we found this to be true for every single local we came across at Cancun; the people are very nice and friendly. We traveled by bus extensively and every time my daughter/wife did not find a seat, somebody offered one to her just as soon as we boarded the bus. As for traveling to the hotel zone, we took the bus every single day of the six days we were there and not once did we have to wait longer than five minutes to get on a bus. It costs 8.5 pesos/person. We also wanted to experience the beach, the lounge chairs, etc. We contacted the Front desk and they gave us the coupons for 'Cabana' beach in the hotel zone that let us use their facilities, towels, lounge chairs, etc. for a very reasonable price. We paid USD 10 for two people and spent 5 hours on the beach enjoying the fabulous Caribbean. This hotel is also at a walking distance from many good restaurants, Market 28, and bus station. There is a 24-hour pharmacy right next to the hotel where you can buy water, candies, snack bars, juices, etc. We had read some comments about the loud music in this area and hence, chose a room away from the street (overlooking the pool). Once the patio door was shut and the A/C was on, we couldn't hear a thing but if we left it open, we could hear some music. Originally, we also had some concerns about safety around this area that were ruled out on day one. The area is mostly residential and very safe at any time of the day. Finally, as far as the facilities go, this hotel does not even come close to the all-inclusive five-star hotels in the hotel zone. However, if you are looking for value and a comfortable, clean place to stay at 20% price of the hotels in hotel zone and wish to experience local Mexican culture, this is the hotel for you! We definitely recommend this hotel.

Adequate.Clean. Excellent food.Good security. pharmacy next door. Laundermat close. Price a little high for off season.