Ramada Cancun City

The location of the Ramada was great--close to transportation, good food and a welcoming area. The hotel has adopted a rather unique decor. It's very white, plastic, European and minimalistic. The concern there is just one of preference. From there though, the experience itself was less than satisfactory. The front desk guy was less than personable; from check-in, to touch-points afterwards. Our primary concern was that we found the sheets to be stained on the first bed. We decided to sleep on the second bed and not address the issue. The other bed's blanket below the comforter (the only other cover besides the sheet) was stained with six or seven palm-sized yellow marks. Addressing this concern with the desk guy was again less than ideal. Never mean, but it left us feeling we'd caused him troubles rather than him acknowledging and owning the issue. Other concerns: two of the four lamps in the room had blown out bulbs. The hallways are way too loud--everything echoes and we were kept up by people until 1am. There's a club near by that played loud music until 2am each night. Mud was smeared on the walls and floors around the elevators for the two days we were there. Our housekeeping lady who resolved the stained bed coverings was kind, but it's obvious cleanliness needs to be further addressed.

Excellent stay as always! Have stayed here 3 times already, always pleasant, great location, breakfast is delicious!

The Location is very good it you want to try the local cuisine. The staff was OK. They're helpful and might provide you with useful information if you are nice to them. The room was very clean and nice. A dark side is that the room didn't have a cooler. It is a little far form the clubs and beach area (20 min by bus or 10 by taxi). However the closest bus station from the hotel is almost 500 ft away. In General this hotel is an excellent combination of price and location. I'd totally recommend it.

Hotel was clean and in a great location downtown close to the shopping centers. Bathroom was a tight squeeze but sufficient for a quick nights stay. Price was right as well for my need.

This hotel was a fine place to stay. There are a lot of bars and restaurants nearby. The rooms have been recently redone with a modern design theme, which I appreciated. The breakfast buffet is far better than room service breakfast. We didn't get a chance to try any of the other meal buffets, but would. I'm not sure where the best beaches are in relation to this hotel. We rented a car, so were off on day trips during our stay and didn't stay around Cancun much. It was a nice place to stay and relax after an action filled day. The nightclub area is a short taxi ride away if that is what draws you to Cancun. The airport is nearby as well.

The newly remodeled hotel was great.

For those traveling to Cancun for the first time, this was not the most ideal location to stay in. It is not on the HOTEL ZONE, which is where most foreigners stay and where most of the beaches, shopping, and activity is. Instead, this hotel is located in downtown Cancun away from the hustle of the main streets in a less active area surronded by hostels. It is a nice hotel and once we realized that we could walk around without being worried for our safety, we did enjoy the authentic resturants, nice open parks where most of the natives gather, and close proximity to the bus station which is how we got back and forth from this hotel to the HOTEL ZONE (bus is $2, while a taxi costs $10 to get back and forth-so if your not comfortable using public transit-again, prob not a good location for you). The hotel itself is fine (our room was spacious, clean, and faced the street), the food is decent in the downstairs resturant (prices are a bit high), and the staff was helpful in getting us a deal on a boat tour. Overall, we would visit Cancun again, but likely would want to stay closer to the beach. There is NO SHUTTLE TO THE AIRPORT (so you will end up paying to get back and forth), and the shuttle to the beach leaves only in the morning (so again you are going to have to find a way to get around, unless you can corrdinate your schedule with theirs. Hope this helps!!!

The hotel is located on the edge of the city. The rooms were spacious and clean. Very nicely renovated if not a but hastily in some respects. The hotel is NOT on the beach but partners with Radisson to offer transportation to a very nice stretch o public beach area in the hotel zone. The hotel does offer phone service in room and a safe for passports etc but you have to pay a deposit to use those services. The wifi did not work in the rooms but did work well in the lobby. We had a room on the front of the hotel which got some noise from the discos across the road. We didn't mind but if you are bothered by the drone of techno thumping (until 6am on the weekends) ask for a room with a balcony on the poolside I.e. The back of the hotel. Pool at hotel was nice. There is a great cheapish restaurant across the street 100% natural is he name. It was great! A Mexican place close by La Parrilla was also great but reflects tourist prices somewhat.

Rooms were small but very clean and adequate for a week to 10 day stay. Recommend 2 chairs instead of one. Room Service was very quick. Close to many restaurants and entertainment. My husband and I are big ice users so we would have liked an ice machine on our floor instead of having to go to the lobby bar to fill our ice bucket.

the hotel was clean and offered a nights rest. the bathroom was clean but the shower was cold. we found a cheaper hotel with hot showers that was closer to the bus station.