Rate and special offer based on Check-in: Jun 11, 2013 Check-out: Jun 13, 2013

RIU Palace Peninsula All Inclusive

5 stars
Blvd Kukulcan KM 5.5 lte 6-C, Cancun, 77500
Hotel Overview
Reviewer score
4.5
out of 5
101 reviews
an awesome family getaway

It was a fantastic experience! Will definitely recommend to family and friends! See full review

  • kalyne
  • Jun 1, 2013
Amazing!!

I went with friends for a week long vacation, and we could not have asked for more. The staff was... See full review

  • mzjmee
  • May 28, 2013
RIU Hotels & Resorts brings you a totally New Palace Resort on the beautiful destination of Cancun Mexico. Opening: summer 2012 this outstanding beachfront resort brings you a beautiful beachfront location and a great choice of restaurants.

The Riu Palace Peninsula has clinched a place among the luxury hotels on Cancun's Hotel Zone.The hotel is located 1.5 miles from a shopping center, just 3 miles from downtown Cancun, and 13 miles from the Cancun (CUN) International Airport. Our All Inclusive system invites you to taste our restaurant's buffet with a big variety of food as well as the thematic international restaurants or our live cooking, you have the option to choose between six restaurants: International Buffet, Krystal Fusion, Japanese, Italian, Mexican, and Grill Steakhouse. You can savor the best menus to satisfy your palate. Do not forget the fabolous 24-hour room service, six bars/lounges including a swim-up pool bar, lobby bar with patisserie/ice cream parlor and sports bar.

The 24h All Inclusive system in the Hotel prevents to make you feel bored by offering you a large list of activities that you can do every day with your family, friends or couple. We provide of entertainment for all ages, standing out the RiuLand program for the little ones and the daily and night entertainment for adults. You will see shows, listen to live music, practice aquatic sport activities.

Enjoy some days of spoiling your body we recommend you our Renova Spa with different kinds of treatments, a gym, sauna, Jacuzzi, or having a sunbath to recover strength in your vacations. You will have the option to have a sunbath and to enjoy the 4 swimming pools (1 heated in winter) with fresh water.

Golf is also available nearby for an additional charge. 562 Jr. Suites and Suites all with air conditioning and ceiling fans, integrated lounge area with sofa, bathroom with hydromassage bathtub and shower cabin, hair dryers, replenished minibars and liquor dispensers, turndown service, telephone, flat screen TV, iron and ironing table, coffee maker, vanity miror, amenities kit, electronic in-room safe (laptop size 15") balcony or terrace; Suites Jacuzzi with private Jacuzzi.

RIU Palace Peninsula All Inclusive Rooms

Junior Suite
Junior Suite offers 1 King or 2 Double beds with air conditioning, alarm clock, balcony / terrace, bathroom amenities, cable / satellite TV, ceiling fan, color TV, disabled facilities, hairdryer, iron / ironing board, laundry service, mini bar, radio, room service, safe in room, telephone, liquor dispenser, minibar w/sodas, water, beer, tea and coffee making facilities.
Junior Suite Ocean View
Junior Suite Ocean View offers 1 King or 2 Double beds with air conditioning, alarm clock, balcony / terrace, bathroom amenities, cable / satellite TV, ceiling fan, color TV, disabled facilities, hairdryer, iron / ironing board, laundry service, mini bar, radio, room service, safe in room, telephone, liquor dispenser, minibar w/sodas, water, beer, tea and coffee making facilities.
Junior Suite Superior Ocean View
Junior Suite Superior Ocean View offers 1 King or 2 Double beds with air conditioning, alarm clock, balcony / terrace, bathroom amenities, cable / satellite TV, ceiling fan, color TV, disabled facilities, hairdryer, iron / ironing board, laundry service, mini bar, radio, room service, safe in room, telephone, liquor dispenser, minibar w/sodas, water, beer, tea and coffee making facilities.
Suite Jacuzzi Ocean View
Suite Jacuzzi Ocean View Offers 1 King or 2 Double beds with air conditioning, alarm clock, balcony / terrace, bathroom amenities, cable / satellite TV, ceiling fan, color TV, disabled facilities, hairdryer, iron / ironing board, laundry service, mini bar, radio, room service, safe in room, telephone, liquor dispenser, minibar w/sodas, water, beer, tea and coffee making facilities.
Villa Junior Suite with Private Jacuzzi
Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, daily replesished mini-bar and liquor dispenser, coffe maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board, Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet, double-sink, vaity mirror, hairdryer and amenities kit. Balcony or Terrace with private jacuzzi, Free wifi service available in room.
Villa Suite with Private Jacuzzi
Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, daily replesished mini-bar and liquor dispenser, coffe maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board, Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet and bidet, double-sink, vaity mirror, hairdryer and amenities kit. Balcony or Terrace with private jacuzzi, Free wifi service available in room.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa services
Solarium
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Laundry service
Babysitting/Child services
Safe deposit box
Tour desk
Barber/Beauty shop
Doctor on call
Gift shop
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

21.1418 -86.7723
Area served
Cancun
Nearby airports
Cancun International Airport - 21 Km .
Area description
The Hotel Riu Palace Peninsula (All Inclusive), its located at the hearth of one of the most touristic destinations of Cancun, Mexico located on a dazzling stretch of white sandy beach framed by tropical trees and crystal clear turquoise waters.

Nearby points of interest

  • Playa Tortugas: 1.3 mi
  • Museo Maya de Cancun: 1.5 mi
  • El Rey Ruins: 2.3 mi
  • Interactive Aquarium: 2.3 mi
  • Avenida Kukulkan: 3.1 mi
  • Dubai Palace Casino: 3.3 mi
  • Avenida Tulum: 3.7 mi
  • Playa Delfines: 5.4 mi
  • Iberostar Cancun Golf Course: 5.7 mi
  • Wet'n Wild Cancun: 7.1 mi
  • Dolphinaris Cancun: 7.6 mi
  • Riviera Cancun Golf: 9.1 mi

Dining

Krystal Restaurant
This Restaurant offers International food, it is open for Dinner. Previous reservation is required. Formal dress is required for dinner (main restaurant: T shirts with Sleeves for Gentlemen; theme restaurants: long trousers and T shirts.
Grill Steackhouse
This Restaurant is open for Dinner. Previous reservation is required. Formal dress is required for dinner (main restaurant: T shirts with Sleeves for Gentlemen; theme restaurants: long trousers and T shirts.
Japanese Restaurant
This Restaurant is open for Dinner. Previous reservation is required. Formal dress is required for dinner (main restaurant: T shirts with Sleeves for Gentlemen; theme restaurants: long trousers and T shirts.
Buffet Restaurant
This Restaurant offers International food, it is open for breakfast, lunch and Dinner. Formal dress is required for dinner (main restaurant: T shirts with Sleeves for Gentlemen; theme restaurants: long trousers and T shirts.
Italian Restaurant
This Restaurant is open for Dinner. Previous reservation is required. Formal dress is required for dinner (main restaurant: T shirts with Sleeves for Gentlemen; theme restaurants: long trousers and T shirts.
Mexican Restaurant
This Restaurant is open for Dinner. Previous reservation is required. Formal dress is required for dinner (main restaurant: T shirts with Sleeves for Gentlemen; theme restaurants: long trousers and T shirts.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (101)

Ratings and reviews for RIU Palace Peninsula All Inclusive

Overall score

4.5 / 5
101 out of 101
Amenities:
4.4
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.6
Location:
4.3
Value:
4.5

94% would recommend to a friend.

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Review this hotel
Review of RIU Palace Peninsula All Inclusive

Reviewer score

5
kalyne
chicago
Jun 1, 2013

an awesome family getaway

It was a fantastic experience! Will definitely recommend to family and friends!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of RIU Palace Peninsula All Inclusive

Reviewer score

1
Tinkeebell
Santa Cruz, California
May 30, 2013

Not a 5 star resort

This hotel should be rated as a 1 star!!!! Beware of unsafe food handling. Had severe food poisoning for 3 days and finally witnessed why......They use the same tongs to cook the raw meat and then serve the guests the cooked meat with the contaminated tongs. I wonder what they do behind the scenes to prep their food if the Chef at the cook stations do this right in front of guests.Totally unsafe food practices. I would highly recommend to beware of food at this resort, especially if travelling with young children and the elderly, this could cause extreme food poisoning. To top it all off, complained to the VP of hotel and he did not apologize or have any sympathy. Management has no customer service skills what so ever. After talking to several other guests at hotel I realized about 10 others had food poisoning symptoms. I'm sorry but after spending so much money to stay at a 5-star resort and then getting sick and seeing why I was totally disgusted. I would not recommend this hotel to anyone....spend your money else where.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
1
Review of RIU Palace Peninsula All Inclusive

Reviewer score

5
mzjmee
Youngstown, OH
May 28, 2013

Amazing!!

I went with friends for a week long vacation, and we could not have asked for more. The staff was very attentive, the hotel was beautiful, the food was delicious, and there was always something to do. I would definitely go back and would recommend this resort to anyone!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of RIU Palace Peninsula All Inclusive

Reviewer score

5
monmonn
boston
May 27, 2013

fantastatic family getaway

Excellent hotel, fun time, great food! We had a wonderful time, great vacation for all ages!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of RIU Palace Peninsula All Inclusive

Reviewer score

4
Earl78
Greenville, SC
May 21, 2013

Good stay

Our stay was very good., Enjoyed the food and amenities of this hotel. Room was clean but had a little odor. Staff was friendly and helpful. Beach is the only minus point here

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of RIU Palace Peninsula All Inclusive

Reviewer score

5
JennDenn
North Carolina
May 15, 2013

Beautiful long weekend getaway

We have stayed at other RIU's. This location tops them all, though. We love everything about RIU, from the service, to the amenities, to the layout of the resorts themselves. This palace was just beautiful and totally kept with our reason for liking RIU's so much. We honestly can not say a bad thing about it. The resort is just beautiful, the staff were amazing, the food was delicious, the location was perfect, the rooms were very nice. I could go on and on but will sum it up by saying we love this resort. The only negative was that our visit was not long enough.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of RIU Palace Peninsula All Inclusive

Reviewer score

5
THE JOHNSON Familia
Texas
May 13, 2013

A vacation to remember

Everything was clean and beautiful! The staff were friendly & hardworking. We were even impressed with our Hotel Concierge that helped us book excursions. We tried three of the specialty restaurants (Kabuki, Las Islas Mujeres, & Krystal) and they were all delicious & gourmet dining experiences. We told them ahead of time that we were celebrating our wedding anniversary and at the first restaurant they decorated our table and brought us a chocolate cake that said happy anniversary on the plate, so that was really thoughtful that they acknowledged it! I think my only complaint would be working on quality of food over quantity when it comes to the buffet. There were countless options, but nothing I ate at the buffet was spectacular and the chips were always stale. Other than that it was an unforgettable vacation and we can't wait to go back. We spent the extra money for an ocean view room with a Jacuzzi and I felt like it was money well spent because the view was breathtaking, we were able to watch sunrise & sunset, and it was so neat to be able to enjoy the view while in our own private Jacuzzi! There are endless things to do at the hotel and we also went to Las Islas Mujeres, Tulum, and Tankah and all 3 were great! Lastly, I checked out the spa on our last day and that was amazing. I did the after sun treatment since I got way too sunburned and it was so relaxing and healing to my sunburn. Lastly, I know that tips/gratuity is included, but bring cash/pesos to tip with in addition and your great service will become exceptional. Overall I would recommend this hotel to our friends and hope to come back soon!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Money-saving tip: Short walk from hotel

We also figured out how to use the bus (it's only 8.50 pesos or $1 USD) and that saved a lot of money on Taxis and let us explore the hotel zone. As long as you are staying on the street the hotel is on you can ride any bus route you want. Just be ready to pay when they pull up and sit down towards the back of the bus where you will exit...they are quick to stop and go, so you have to be attentive! When you pass what you want, just hit the button and get off at the next stop...it's easier than trying to communicate with the driver and they usually don't want to help you get where you want to go. The bus stop both ways is a very short walk from the hotel.

Review of RIU Palace Peninsula All Inclusive

Reviewer score

5
Kennedy2243
Chicago
May 11, 2013

RIU We Love You!

I never do hotel reviews, but I promise you that this one is worth the time. RIU! We love you! My honey and I are two young professionals living in the busy city of Chicago. We needed a weekend getaway quick! As soon as we arrived at RIU we knew that we were in absolute paradise. Seriously, I thought I was in heaven. The grounds are gorgeous, the facility is brand new, the drinks are free flowing and awesome, the salon gets two thumbs up, the food was great, and the staff is warm and courteous. We had a lot of options when visiting Cancun, I am so glad that we chose RIU. RIU is now our official hotel for Cancun; and based on our experience we will definitely be back. Upgrade to a Villa if you can....you'll have your own private hot tub, great views, your own bar and pool, and an awesome VIP restaurant. SMOOCHES RIU! Hope to see you soon!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

The VIP restaurant is great, Try the duck! It is amazing!

Review of RIU Palace Peninsula All Inclusive

Reviewer score

5
moyang
Grand Rapids, MI
May 8, 2013

Perfect Place!!

It was our first time in cancun and we couldn't have picked a better place.. the staff are amazing.. i've never seen such hard working ppl.. the customer service there was fantastic.. the room was amazing.. was always clean when we got back.. they even left us some doves made ouf of towels.. the pools are great.. beach is a litle rocky but we didnt go in much.. the food was good.. overall an amazing place and we will be back..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of RIU Palace Peninsula All Inclusive

Reviewer score

5
Wise old bee
Atlantageorgia
Apr 28, 2013

Suni

We had a blast and had no complaints and that is what a vacation is all about!cant wait to go back when they are running a special!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Not Applicable

SeƱor frog

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