Rate and special offer based on Check-in: Jun 17, 2013 Check-out: Jun 18, 2013

Paradisus Cancun Resort & Spa - All Inclusive

4 stars
Blvd Kukulcan KM 16.5 Hotel Zone, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
51 reviews
Thank You for taking great care of my Mom!!!

I booked this trip for my mom and my aunt.It was there first trip to Cancun so I was under little... See full review

  • Nari K.
  • Apr 29, 2013
Nice resort

This was very calm and relaxing. We had lot of fun. Water was so clean. See full review

  • TKnTJ
  • Apr 29, 2013
"All Inclusive Beachfront Resort with 9 Restaurants, Golf & SPA"
Reminiscent of the ancient Mayan temples, the Paradisus Cancun is an inspirational hotel with five majestic pyramids which rise and fall, and with the iconic scenery of the Baja region as a backdrop. The 5 star and 4 AAA diamond Paradisus Cancun is located right on the ocean front and is a most elegant, spacious and distinguished hotel.

Paradisus Cancun's five majestic pyramids set the scene at this traditional tropical paradise with the Caribbean Sea as a backdrop. An executive golf course with nine par 3 holes, three luxurious swimming pools and a YHI Spa come together in a perfect environment for rest and relaxation or just letting yourself go

PREMIERE CANCUN RESORT
Positioned, carefully, in Cancun's Hotel Zone, Paradisus Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues.
Experience a hotel that radiates the beauty of the Yucatn Peninsula, and the privilege and compassion of Paradisus Cancun, premiere Cancun resorts

ELEGANCE AND COMFORT
The resort boasts 668 spacious and luxuriously appointed guest suites, each offering the most tantalizing and soothing experience including magnificent lagoon or ocean views, private balcony.

LUXURY FOR FAMILIES
Paradisus Cancun offers a unique family-oriented hospitality concept that starts upon arrival.
Our Family Concierge service treats families to a private check-in area specially-appointed Family Concierge Suites, and the all-day assistance of a Family Concierge who will coordinate needs and entertainment throughout the familys vacation.

ROYAL EXQUISITE SERVICE
Elect unprecedented luxury. Choose any of our 139 Royal Service Suites and prepare to experience Paradisus renowned approach to five-star service and hospitality.
Paradisus Royal Service offers our adult guest unparalleled all-encompassing luxury in an exclusive and private environment.
Experience luxury at its finest in our Presidential suite with exceptional views to the Nichupte Lagoon and Caribbean Sea

ENTICE DISCOVER THE PALATE
Take your senses on a culinary tour through our 9 dining venues and enjoy magnificent creations from our chefs.
Paradisus Cancun boasts flawless gourmet dining sure to a please even the most discerning palates.
All of our restaurants offer an extensive wine list and unlimited premium brand drinks can be found at all restaurants and bars.

EXERCISE OR RELAX
Full-service spa offers the widest array of full body treatments. The fully equipped wellness center offers high-tech equipment, personal trainers and a spa boutique. Golfers can enjoy our 9-hole par 3 golf course and a lighted tennis court

Paradisus Cancun Resort & Spa - All Inclusive Rooms

Deluxe Lagoon View Junior Suite
The Paradisus Cancun is one of the best hotels in Cancun and provides spacious Luxury Junior Suites measuring 44 m2. Enjoy the subtle soft tones and elegant aesthetics of this charming suite. Enter your own private sanctuary, oozing elegance and tranquility. Relax on your private terrace and enjoy the beautiful views of Laguna Nichupt. The Luxury Junior Suites provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. AA, radio-alarm clock, 32 inch flat screen LCD cable TV, two direct dial telephones, modern bathroom with bathtub and rain shower, bathroom amenities, hair dryer, iron with ironing board, minibar restocked every day, coffee maker, safe large enough for laptop, marble floors, smoke detectors.
Deluxe Ocean View Junior Suite
Spacious suites measuring 44 m2, beautifully decorated in subtle soft tones with a contemporary flair. Enter your own private sanctuary, oozing elegance and tranquility. Relax on your private terrace and enjoy the incredible color of the Caribbean Sea. The Luxury Junior Suites Sea View provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. AA, radio-alarm clock, 32 inch flat screen LCD cable TV, two direct dial telephones, modern bathroom with bathtub and rain shower, bathroom amenities, hair dryer, iron with ironing board, minibar restocked every day, coffee maker, safe large enough for laptop, marble floors, smoke detectors.
Family Concierge Luxury Lagoon View Junior Suite
The Luxury Junior Suites Family Concierge provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Family Concierge Luxury Ocean View Junior Suite
The Luxury Junior Suites Family Concierge provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Family Concierge One Bedroom Suite
The One Bedroom Suites Family Concierge come with king size bed, lounge with sofa bed and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Royal Service Deluxe Lagoon View Junior Suite
Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).
Royal Service Luxury Lagoon View Junior Suite
Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).
Royal Service 1 Bedroom Suite
The One Bedroom Suites Royal Service come with king size bed, lounge with sofa bed and offer luxurious amenities for a wonderful stay. Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).

Amenities

  • All inclusive
  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa services
Golf
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Babysitting/Child services
Safe deposit box
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings

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Hotel Map

21.0839 -86.7731
Area served
Cancun.
Nearby airports
Cancun International Airport (CUN).
Area description
It is located 15 minutes from the Cancuns International Airport, 20 minutes from Cancuns downtown, and only 5 minutes from the most famous shopping cent-re of the hotel zone, in front of the longest marina in Cancun Aqua-world.

Nearby points of interest

  • Avenida Kukulkan: 0.9 mi
  • Playa Delfines: 1.4 mi
  • Iberostar Cancun Golf Course: 1.7 mi
  • Interactive Aquarium: 1.9 mi
  • El Rey Ruins: 2 mi
  • Wet'n Wild Cancun: 3.8 mi
  • Dolphinaris Cancun: 4.1 mi
  • Playa Tortugas: 4.7 mi
  • Museo Maya de Cancun: 4.7 mi
  • Dubai Palace Casino: 5.3 mi
  • Riviera Cancun Golf: 5.5 mi
  • Avenida Tulum: 6.3 mi

Dining

La Perla
Is located in the south pool area, specializing fresh fish and the brilliant Caribbean background, in La Perla serves the best fish dishes Cancun.
La Palapa
Its an exclusive area for VIP Guests Royal Service, that provides personal attention facing the Caribbean Sea, in one of the most beautiful and privilege beaches of Cancun
BARS
Cocos Bar, Pool Bar, Avenue Bar, Red Lounge, Toji and Blue Agav
Naos
Everyone is welcome to this sumptuous International breakfast, lunch and dinner buffet style.
Fuego
Latin fusion gastro bar treats diners to spicy ceviche and a raw bar.
Vento
Mediterranean Cooking Experience with molecular techniques and involves your senses and discover the best of cutting-edge culinary trend.
Market Grill
Swords, flavor, aroma, heat and most impressive show with the Rodizzio and the view of the Caribbean Sea. The Market is a carnival of meat, with the healthy side of Paradisus Natural.
Mole & Tacos
Restaurant Mole presents cutting-edge Mexican food with roots that give it that great personality and special recognition, at Tacos enjoying the our most traditional and Mexican tacos culture, in an atmosphere with private cantina and bar where the cool origins, tradition and new styles come together to make the best night of your visit to Mexico.
Bana
A place where you experience the contemporary Asian fusion with a sushi bar.
Tempo by Martin Berastegui
Cuisine with kindness, charm and professionalism, view our oriental gardens, enhanced by an atmosphere of romance, soft piano music and unique details with a select international cellar available for private dining and personalized attention of our Sommelier Carlos Duarte

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (51)

Ratings and reviews for Paradisus Cancun Resort & Spa - All Inclusive

Overall score

4.3 / 5
51 out of 51
Amenities:
4.2
Room cleanliness:
4.5
Hotel staff:
4.5
Room comfort:
4.4
Location:
4.6
Value:
4.3

92% would recommend to a friend.

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
Johane
Fort Lauderdale, Florida
May 30, 2013

Very nice resort

The arrival at the hotel was quite frustrating because we were told that because of an unexpected convention, we likely would need to stay at the Playa Del Carmen location. After nearly 3 long hours, and making it clear that our reservation had to be honored, we received a room at the Royal Tower. That night, however, the air conditioning did not work, so we spent the entire first night in an uncomfortable setting in extreme heat. The following 4 days, however, went very smoothly and we received great service until our return. So, had it not been for our horrible experience upon arrival, I would have given this hotel a 5 star. But they did resolve the problem to our satisfaction.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

2
vancouverlover
Mexico
May 25, 2013

Great fun times

It was relaxing great Spa and great food .. Beach beds and pools amaxing.. Jacuzzis need to be hotter..

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short drive from hotel

Bovinos restaurant downtown Cancún

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
lilin wen
new york
May 22, 2013

Great service

I love this hotel's swimming pool. Services. Restaurant is also very good. when I arrived the first day, I really do not like, because the bathroom showerhead broken, for the other rooms, Elevator broken, the bathroom floor there is water leakage, but the next day after all the problems solved.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
5
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
natanli
texas
May 18, 2013

best hotel ever !!!!!!

was the best vacation i ever had the service was amazing !!! definitely going there again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
Magy Travel lover
Los Angeles, California
May 14, 2013

Fantastic hotel

This is a great hotel, the food was excellent, the people very friendly. The only thing we did not like much was the music, it was pretty noisy sometimes. But all the rest was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
TKnTJ
Secaucus, NJ
Apr 29, 2013

Nice resort

This was very calm and relaxing. We had lot of fun. Water was so clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
Nari K.
Chicago,IL
Apr 29, 2013

Thank You for taking great care of my Mom!!!

I booked this trip for my mom and my aunt.It was there first trip to Cancun so I was under little extra pressure...They just got back on Saturday and had an amazing time.From the bigining to the end everything was just perfect.They loved the attention to detail from the staff, with a rose and cold beverage at the airport to warm and friendly welcome at the hotel.Paradisus started off right and never looked back.Food was great with plenty of restaurants.Staff arranged a cab to take them to the city and picked them up after shopping which they aprechiated.We will defenitly be planing a whole family trip to Paradisus next year.Thank You Paradisus!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
Sethbied
Buffali,ny
Apr 24, 2013

Nice but needs a little update.

Excellent staff and service. Overall the hotel was a great place but could use a little tlc. Awesome nightly entertainment.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
tommy o
jackson n.j.
Apr 5, 2013

amazing hotel

me and my wife had our 25th wedding aniversary at this hotel.. the staff,food and view was a 10....go for the up graded room[royal service it was to good to be true..our butler jacob was every were..awsome hotel will definitly coming back to the paradises in cancun..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

being a chef,the all inclusive package suprised me it truly was well done..you wont be dissapointed..god bless..

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
Alexistherelaxer
Atlanta
Apr 3, 2013

Great Hotel!!

The hotel was awesome. The pools were beautiful with plenty of lounge chairs and cabanas. The restaurants were awesome. You do have to make reservations a day in advance. Basically, I went to Cancun to relax. I was totally able to do that at the hotel. I was able to order room service when I wanted to. I also ordered poolside drink service and food service. Every time the staff walked by my lounge chair they asked if I needed something. The only thing that I did not like were the desserts. The hotel has the worst desserts. Other than that, I give the hotel a thumbs up!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Not Applicable

Do not go to Market 28. Not worth it.

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