Rate and special offer based on Check-in: Sep 1, 2015 Check-out: Sep 2, 2015

Paradisus Cancun Resort & Spa - All Inclusive

4 stars
View map of Blvd Kukulcan KM 16.5 Hotel Zone, Cancun, 77500

Hotel Overview

Reviewer score
4.3
out of 5
29 reviews
Beyond my expectations

This resort is beyond amazing. The staff met my needs at all times. It is like they can read my... See full review

  • Tyrese
  • May 28, 2015
Awesome getaway

This hotel was awesome. Staff is very great and friendly. Selection of food was okay if you're a... See full review

  • Zali
  • May 18, 2015
"All Inclusive Beachfront Resort with 9 Restaurants, Golf & SPA"
Reminiscent of the ancient Mayan temples, the Paradisus Cancun is an inspirational hotel with five majestic pyramids which rise and fall, and with the iconic scenery of the Baja region as a backdrop. The 5 star and 4 AAA diamond Paradisus Cancun is located right on the ocean front and is a most elegant, spacious and distinguished hotel.

Paradisus Cancun's five majestic pyramids set the scene at this traditional tropical paradise with the Caribbean Sea as a backdrop. An executive golf course with nine par 3 holes, three luxurious swimming pools and a YHI Spa come together in a perfect environment for rest and relaxation or just letting yourself go

PREMIERE CANCUN RESORT
Positioned, carefully, in Cancun's Hotel Zone, Paradisus Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues.
Experience a hotel that radiates the beauty of the Yucatn Peninsula, and the privilege and compassion of Paradisus Cancun, premiere Cancun resorts

ELEGANCE AND COMFORT
The resort boasts 668 spacious and luxuriously appointed guest suites, each offering the most tantalizing and soothing experience including magnificent lagoon or ocean views, private balcony.

LUXURY FOR FAMILIES
Paradisus Cancun offers a unique family-oriented hospitality concept that starts upon arrival.
Our Family Concierge service treats families to a private check-in area specially-appointed Family Concierge Suites, and the all-day assistance of a Family Concierge who will coordinate needs and entertainment throughout the familys vacation.

ROYAL EXQUISITE SERVICE
Elect unprecedented luxury. Choose any of our 139 Royal Service Suites and prepare to experience Paradisus renowned approach to five-star service and hospitality.
Paradisus Royal Service offers our adult guest unparalleled all-encompassing luxury in an exclusive and private environment.
Experience luxury at its finest in our Presidential suite with exceptional views to the Nichupte Lagoon and Caribbean Sea

ENTICE DISCOVER THE PALATE
Take your senses on a culinary tour through our 9 dining venues and enjoy magnificent creations from our chefs.
Paradisus Cancun boasts flawless gourmet dining sure to a please even the most discerning palates.
All of our restaurants offer an extensive wine list and unlimited premium brand drinks can be found at all restaurants and bars.

EXERCISE OR RELAX
Full-service spa offers the widest array of full body treatments. The fully equipped wellness center offers high-tech equipment, personal trainers and a spa boutique. Golfers can enjoy our 9-hole par 3 golf course and a lighted tennis court

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Hotel Map

21.0839 -86.7731
Area served
Cancun.
Nearby airports
Cancun International Airport (CUN).
Area description
It is located 15 minutes from the Cancuns International Airport, 20 minutes from Cancuns downtown, and only 5 minutes from the most famous shopping cent-re of the hotel zone, in front of the longest marina in Cancun Aqua-world.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for Paradisus Cancun Resort & Spa - All Inclusive

Overall score

4.3 / 5
5.01.0
29 out of 29
Amenities:
4.3
Cleanliness:
4.5
Hotel staff:
4.4
Comfort:
4.2
Location:
4.6
Value:
4.2

83% would recommend to a friend.

Sort by:
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
kayla b.
Business
N/A
Jul 16, 2015

Amazing family vacation

Paradisus was a great resort I will recommend to friends. Very friendly staff, good restaurants, and kept very clean. The only thing I would change is you can't get into the restaurants unless you make reservations way in advance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

3
5.01.0
Alex23
Business
Vancouver
Jun 27, 2015

Value Trip

Average all inclusive resort. Upon entering you will be hit strong smell of plant and humidifier. Main lobby is does not have A/C where the plants grow. Where you check in it, it is an inclosed room with A/C that you might be in it for a while if you plan to check in early. We had three Rooms, they were average nothing special. One of the rooms was upgraded to ocean view which did not have as good of a view as our rooms looking into the sunset and the lagoon. Don't upgrade. Food was good in all the places, but the whole group always ended up in the buffet line. Beach and pool were good with servers going around every 10 minutes or so. Beach was clean until the understorey came in, where after it left seaweed everywhere. Pool was a little dirty after people going back and forth between ocean and pool. You'll get used to it and its not bad after a while. Felt pressure to buy time resort

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Amrit G.
Business
Piscataway
May 29, 2015

Amazing Resort, will visit again!

This was our first trip to Cancun, which was just perfect for a family of 4, two adults and two kids age 11 and 12. We all had a great time, the resort is definitely a five star resort, food, drinks, rooms, pools, beach, pretty much everything! All the restaurants were great, the Market Grill for dinner was my favorite, Brazilian style Churrascaria cuisine, the Manager Rody was great along with all the staff. Overall this a definite go to resort for all, you will not be disappointed. The four of us can't wait to go back, already planning for next year!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Tyrese
Business
Brooklyn
May 28, 2015

Beyond my expectations

This resort is beyond amazing. The staff met my needs at all times. It is like they can read my mind. My total experience was far more than I expected. The food and alcohol were great. The restaurants were wonderful. The pools were big and warm. The later was very important to me because when I go to other resorts their pools are ice cold. I will definitely come back soon. The wifi was strong in my room. It might be because it was an ocean view suite so I don't know if it weakens as you go from room to room. Thank you to everyone that made this trip one for the books.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Zali
Business
N/A
May 18, 2015

Awesome getaway

This hotel was awesome. Staff is very great and friendly. Selection of food was okay if you're a vegetarian A lot of selections if you are not a vegetarian. Must do royal service if you are traveling as a couple or adults only.I will definitely try to be back. Must mention it is located on the quiet side of the hotel zone. You must take the bus if you want to go anywhere. Nothing is in walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Jonathan C.
Business
Clifton
Apr 29, 2015

Best All Inclusive

Food was great. Service was outstanding. Beach was beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Paula S.
Business
N/A
Apr 19, 2015

great retreat

We we greeted with the most friendly staff. The location was great and the hotel was very clean..When they have their bands play in the evening they play until 1 or 2 in the morning which can be hard to fall asleep . If I drank it wouldn't bother me as much. lolol....I would like to go back next year . ..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Richarles
Business
N/A
Apr 17, 2015

Great Family Vacation

Hotel staff was very attentive to every detail, helpful, went out of way to make guests feel like royality. The choice of restaurant was varied and with both everyday and upscale cusine. The rooms were clean, comfortable and service was exceptional. The pool and beach was fabulous with great views, comfortable lounges, crystal clear water, wonderful swim to bar. Everyone was friendly,

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Gillian G.
Business
N/A
Apr 6, 2015

Nice place, nothing to do

Paradisus was a very nice place to travel- staff was very friendly and attentive, and the place was well kept. My boyfriend and I loved the beach and pool. We found the room to be extremely humid which caused discomfort. Our biggest complaint was the lack of things to do. They had an activity board with times of activities. They offered classes at the gym which never happened, and were very inconsistent in the activities available. Some days there were things to do at the pool, and other days there was not even music playing. We would sit waiting for the fun pool game and then it never happened. We have been to other resorts before where there were ALWAYS things happening at the pool and things to do so that was a disappointment. Drinks were great, food was good. Overall, it was a great time, just wish there were more things to do during the day!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Mark P.
Business
N/A
Apr 6, 2015

Perfect Trip

The Paradisus met every one of our expectations! The staff was very polite and went out of the way to help with anything we needed. The food was amazing in all the restaurants. This was a perfect vacation and would stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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