Rate and special offer based on Check-in: Jun 8, 2015 Check-out: Jun 11, 2015

Marriott CasaMagna Resort Cancun

4 stars
View map of Kukulcan Boulevard L.41, Hotel Zone, Cancun, 77500

Hotel Overview

Ratings and reviews for Marriott CasaMagna Resort Cancun

Overall score

4.3 / 5
5.01.0
290 out of 290
Amenities:
4.3
Cleanliness:
4.7
Hotel staff:
4.6
Comfort:
4.5
Location:
4.5
Value:
4.3

91% would recommend to a friend.

Sort by:
Review of Marriott CasaMagna Resort Cancun

Reviewer score

5
5.01.0
CGML
Business
Denver, Colorado
Sep 28, 2012

Fantastic getaway

The Marriott Casamagna continues to excel time after time. The location is ideal with easy access to transportation, minutes from t he hotel. The taxis are readily available as well. The premium ocean view room on the third floor was fantastic, with full view of the Caribbean sea, pool and the grounds. The balconies are over sized. The gift shop is well stocked and the Deli and gelato bar is excellent. The breakfast buffet is excellent and highly recommend. The restaurants on site compliment any culinary desire and taste, including a sports bar. The nightly live music in the lobby adds so much ambience and a very lively atmosphere. The staff were friendly, always greeting all hotels guests and very engaging. I personally commend the H.R. department, they have committed the funds and time to train their staff with exceptional guest service. The beach was absolutely beautiful, with plenty of loungers and umbrellas. I will return in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The Italian restaurant at the J.W. Marriott was exceptional. As a world traveler, the meal and dining experience was absolutely one of the very best. The Manager and chef greeted each table and asked for any special requests. A birthday was acknowledged with a personal dessert and 6 staff members were present.

Review of Marriott CasaMagna Resort Cancun

Reviewer score

5
5.01.0
hunyonglee
Business
Mexico
Sep 12, 2012

It is amazing.

The hotel is near the sea and you can enjoy the swiming and the food.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Marriott CasaMagna Resort Cancun

Reviewer score

5
5.01.0
grapesandolives
Business
san antonio texas
Aug 27, 2012

mother- adult daughter trip

Hotel was very clean, pretty setting. Beach is gorgeous. Pool was average, many of the lounge chairs were broken. Service throughout the hotel was exceptionally gracious. Limited dining options- especially for breakfast where they have you captive with a $25.00 (USD) per person buffet charge. Concierge service excellent. Bus accessibility was very easy to get into town for malls, restaurants etc... the best way to get into town. For those interesting in working out- gym is decently equipped for the basics.. and has a Smith machine if you bring your own TRX- a good place to attach it. Was there to celebrate my daughter's 22nd birthday, and other than the cost of food-water-drinks etc... it was a very good value. The JW next door is even nicer if you want better pools- and pool facilites....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Take the bus into town- not taxis. Walk across the street to the convenience store and buy bottled water for your stay. McDonalds for breakfast before any tours (they leave early) is also an idea for big families.

Review of Marriott CasaMagna Resort Cancun

Reviewer score

5
5.01.0
Monita
Business
Fort Woth, Texas
Aug 17, 2012

fabulous family getaway

Excellent service, beautiful view of the pool and the ocean, beautiful atmosphere, met wonderful people. The only things missing in our opinion were a coffee maker and a refrigerator.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Marriott CasaMagna Resort Cancun

Reviewer score

4
5.01.0
anthropus
Business
Oswego,ny
Aug 16, 2012

Casa magna. Class hotel

Very good location / great staff / pool and beach were perfect. Only issue was the cost of wfi it was a bit pricey. Good choice!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Marriott CasaMagna Resort Cancun

Reviewer score

3
5.01.0
Zipo
Business
Indianapolis
Aug 9, 2012

Its OK

I could rate this vacation as 3 out of 5 stars. The hotel was clean, beautiful and well kept. The decorations were very nice and the whole entourage is pleasant. The ocean was great! Therefore, the hotel was nice overall, but there are some negative points: 1) The food around was expensive (average dish was ~ $40 , morning buffet was $25 (and that's without tips)) and not very interesting. Moreover, the overall quality was not very high. 2) The kid's room was either closed or all the children's activities were conducted outside in the basing sun & crazy heat 3) The hotel's pool was too small and the water had a very strong chlorine smell to it. 4) Internet was super pricey---$19.99 per hour is pure torture. Overall I might recommend this to my friends, but only if they are without kids.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Marriott CasaMagna Resort Cancun

Reviewer score

5
5.01.0
Ab traveler
Business
california
Aug 6, 2012

Great overall service

great hotel, really was surprised at how clean it was, the location was perfect if youre looking for a relaxing vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Marriott CasaMagna Resort Cancun

Reviewer score

5
5.01.0
reins
Business
California, USA
Jul 30, 2012

Awesome All Inclusive

Staff was superb. Orbizt failed to inform hotel reservation was for 4 adults all inclusive. Although it took some time at front desk, Hotel honored all inclusive for 4 adults hassle free. Hotel deeply apologized for the inconvenience and made our stay very enjoyable. Food is superb but expensive. Therefore look for the all inclusive deal and make sure it is included for all your party.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Marriott CasaMagna Resort Cancun

Reviewer score

4
5.01.0
EricUSA
Business
New York
Jul 29, 2012

Nice place for family getaway.

Everything was great. no problem with check in/out, clean room, clean halls, nice views, people was polite, bilingual, 3 restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

There are a few restaurants crossing the street, seafood, mcdonald, steak, grill, etc.

Review of Marriott CasaMagna Resort Cancun

Reviewer score

4
5.01.0
Director Love
Business
Chicago, Il
Jul 14, 2012

Amazing getaway!!!

Hotel was beautiful....enjoyed poolside service, gift shop where we were able to get delicious salads, sandwiches, snacks and gifts. All tne staff was very helpful and nice....Had an oceanview room, which was upgraded to a oceanfront...AWESOME!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

tHE BUS STOP IS RIGHT OUTSIDE THE HOTEL, THEY RUN VERY FREQUENTLY AND TAKE YOU DOWNTOWN, AND ALL THE MAJOR ATTRACTION FOR 1 AMERICAN DOLLAR..TAXIS ARE 25 TO 30.00 DOLLARS....BUSES ARE SAFE AND THE DRIVERS HELPFUL..

Back to menu Return to top