Rate and special offer based on Check-in: Jun 17, 2013 Check-out: Jun 20, 2013

ME Cancun - All Inclusive - Adults Oriented

4 stars
Blvd. Kukulcan km12, Zona Hotelera, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
576 reviews
friends

The employees in hotel are fantastic. Really nice. But the amenity is a little bit shabby and... See full review

  • ladygirl222
  • Jun 1, 2013
we had a great time

Staff was very helpful. Beach was awsome. Drinks came quikly & made right. I tipped fifty pesos per... See full review

  • Paul from Baltimore
  • May 26, 2013
All-inclusive beachfront Cancun resort for social grown-ups

The beachfront Complete ME by Melia Cancun is an adults-oriented destination with a hopping, expansive infinity pool and full-floor lounge. Rooms are outfitted with artwork from Yuri Zatarain, iPod docks and private Jacuzzis. Guests can chill out at the beach club deck, work out in the 24-hour fitness center or lounge on Balinese beds poolside. There is a contemporary gallery, a library, five dining rooms and seven bars -- as well as a cybercafe.

Highlights
  • A 10,000-square foot spa facility with 24-hour, state-of-the-art gym
  • "The Level," an adult-oriented floor with private Living Room lounge
  • On-site gallery and artwork-adorned guest rooms
Rooms

The spacious rooms with contemporary furniture and king-sized beds are flooded with light. Art from famed Mexican artist Yuri Zatarain adorns the rooms. Amenities include plasma satellite TVs, MP3 docks with complimentary high-speed Internet access and direct dial telephones. All rooms feature stocked mini bars, laptop-sized safes, an aromatherapy menu and bathrobes and slippers. Additional amenities include 24-hour turndown service, bathrooms with rain showers and access to the 10th-floor Living Room lounge. The two-bedroom, two-bath suites and ocean view rooms face the sea.

Dining

Unlimited dining at five venues -- four a la carte -- is available. Options include a haute Mediterranean eatery and a casual grill and restaurant serving Asian cuisine. Seven bars dispense an endless pours of premium drinks and offer a place for jetsetters to mingle.

Recreation

The resort has a 24-hour fitness center and two adults-only pools with Balinese day beds, white sand beach, an art gallery and beach club with chill-out deck. Guests also can book appointments in the spa (fees apply).

Transportation
  • Cancun International Airport (10 mi/16 km)
Attractions
  • Breathing Observation Bubble (0.1 mi/ 0.2 km)
  • Cancun Golf Club (0.1 mi/ 0.2 km)
  • Aquaworld (2 mi/ 3.2 km)
Business
  • Five fully appointed banquet halls accommodating up to 450
  • Capacity to stage events outdoors at the adults-only pool or on the beach
  • Business services available 24 hours

ME Cancun - All Inclusive - Adults Oriented Rooms

The Level Suite
Palatial two-bedroom, two-bath, ocean-view suite. Featuring a master bedroom with king-sized bed and a second bedroom with two double beds, kitchen, dining area, private terrace and jacuzzi. Equipped with a plasma satellite TV, MP3 dock facility, free high-speed Internet access, direct dial telephone, a welcome amenity and exclusive amenities in the room. Fully stocked minibar. Bathrobe and slippers, aromatherapy menu, vanity mirror, hair dryer, iron and ironing board, laptop-sized safe deposit box and coffeemaker. Guests receive the attention and service of the dedicated experience Managers throughout their stay and preferential reservations for dining, Yhi Spa and poolside Bali beds. Guests also enjoy access to The Living room. Turn-down service is offered and room service is available 24 hours a day. (119.2, 1282 Sq. Ft.)
The Level Ocean View
Spacious ocean-view guestroom with signature contemporary furnishings including a king-sized bed. Equipped with a plasma satellite TV, MP3 dock facility, complimentary WIFI Internet access, direct dial cordless telephone and exclusive amenities in the room. Fully stocked minibar includes water, juices, sodas and beer. Bathrobe and slippers, aromatherapy menu, vanity mirror, hair dryer, iron and ironing board, laptop-sized safe deposit box and coffeemaker. Guests receive the attention and service of the dedicated experience Managers throughout their stay and preferential reservations for dining, Yhi Spa and poolside Bali beds. Guests also enjoy access to The Living Room. Turn-down service is offered and room service is available 24 hours a day. (49.24 m2, 529 Sq. Ft.)
Mode Ocean Front
Spacious oceanfront guestroom with two double beds or one king-sized bed. Equipped with a plasma satellite TV, complimentary WIFI Internet access, direct dial cordless telephone, a fully stocked minibar, a vanity mirror and hair dryer, iron with ironing board, a lap-top size dedesafe deposit box, and a coffeemaker. Room service is available 24 hours. (38.5 m2, 414 Sq. Ft.)
Passion Suite
Contemporary ocean-view suite with king-sized bed and private Jacuzzi. Equipped with a plasma satellite TV, MP3 dock facility, complimentary WIFI Internet access, direct dial telephone, a welcome amenity and exclusive amenities in the room. Fully stocked minibar . Bathrobe and slippers, aromatherapy menu, vanity mirror, hair dryer, iron and ironing board, laptop-sized safe deposit box and coffeemaker. Guests receive the attention and service of the dedicated experience Managers throughout their stay and preferential reservations for dining, Yhi Spa and poolside Bali beds. Guests also enjoy access to The living room. Turn-down service is offered and room service is available 24 hours a day. (48.8 m2 + 15 m2 Terrace, 525 Sq. Ft + 161 Sq. Ft terrace)
Aura Room
Stylish guestroom overlooking the lagoon, furnished with two double beds or one king-sized bed. Equipped with a plasma satellite TV, complimentary WIFI internet access, direct dial cordless telephone, fully stocked minibar, a vanity mirror and hair dryer, iron with ironing board, a laptop size safe deposit box and a coffeemaker. 24 hour room service available. (38.5 m2, 414 Sq. Ft.)
The Level Lagoon View
Spacious guestroom overlooking the lagoon. Signature contemporary furnishings including a king-sized bed. Equipped with a plasma satellite TV, MP3 dock facility, complimentary WIFI Internet access, direct dial cordless telephone and exclusive amenities in the room. Fully stocked minibar. Bathrobe and slippers, aromatherapy menu, vanity mirror, hair dryer, iron and ironing board, laptop-sized safe deposit box and coffeemaker. Guests receive the attention and service of the dedicated experience Managers throughout their stay and preferential reservations for dining, Yhi Spa and poolside Bali beds. Guests also enjoy access to The Living Room. Turn-down service is offered and room service is available 24 hours a day. (49.24 m2, 529 Sq. Ft.)
Vibe Ocean View
Spacious ocean-view guestroom with two double beds or one king-sized bed. Equipped with a plasma satellite TV, complimentary WIFI Internet access , direct dial cordless telephone, a fully stocked minibar , a vanity mirror and hair dryer, iron with ironing board, a lap-top size safe deposit box, and a coffeemaker. 24 hours room service is available. (38.5 m2, 414 Sq. Ft.)
Loft Suite
Spacious ocean-view suite with king-sized bed and private Jacuzzi. Equipped with a plasma satellite TV, MP3 dock facility, free high-speed Internet access, direct dial telephone, a welcome amenity and exclusive amenities in the room. Fully stocked minibar includes water. Bathrobe and slippers, aromatherapy menu, vanity mirror, hair dryer, iron and ironing board, laptop-sized safe deposit box and coffeemaker. Guests receive the attention and service of the dedicated experience Managers throughout their stay and preferential reservations for dining, Yhi Spa and poolside Bali beds. Guests also enjoy access to The Living room. Turn-down service is offered and room service is available 24 hours a day. (38.4 m2 + 15 m2 Terrace, 413 Sq. Ft. + 161 Sq. Ft terrace)

Amenities

  • Wireless internet
  • FREE parking
  • Pool
General
Concierge
Pets allowed
Activities
Pool
Health club
Spa services
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
Wireless internet
Parking
FREE parking

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Hotel Map

21.1133 -86.7596
Area served
Cancun
Nearby airports
Cancun International Airport - 10 Miles
Area description
From the Cancun International Airport take Boulevard Kukulcan.

Nearby points of interest

  • El Rey Ruins: 0.3 mi
  • Interactive Aquarium: 0.4 mi
  • Avenida Kukulkan: 1.4 mi
  • Museo Maya de Cancun: 2.5 mi
  • Playa Tortugas: 3.2 mi
  • Playa Delfines: 3.6 mi
  • Iberostar Cancun Golf Course: 3.9 mi
  • Dubai Palace Casino: 4.6 mi
  • Avenida Tulum: 5.4 mi
  • Wet'n Wild Cancun: 5.9 mi
  • Dolphinaris Cancun: 6.2 mi
  • Riviera Cancun Golf: 7.7 mi

Dining

ROSE BAR
Contemporary atmosphere and world music. Featuring live DJs on weekends, is the main night scene. Located in the hotel lobby.
WATER GRILL
Available for private events.
E-SPACE BAR
center of social networking conveniently located close to the gym , opens from early morning to late evenings. This Bar and coffee shop offers home made pastry and healthy snacks, protein shakes & more. Complimentary wi-fi and computers available.
SALT
Ala carte and Gourmet Breakfast buffet, la carte lunch and dinner.
SILK
Asian Bistro lets you indulge your senses featuring Teppanyaki and sushi specials.
INFINITY BAR
In Adults Pool
Beach House Restaurant
Located on the pool and beach area. A modern interpretation of the Mexican cuisine
MAXIM BEACH BAR
Adults-only pool. This hip bar features day parties with live DJs, go-go dancers and live performances .The place to see and bee seen from Fridays to Sundays.

Meeting facilities

Meeting Info
Put the essence of ME to work for you when you host your professional functions or social events at ME Cancun. Host as many as 450 guests in five fully appointed banquet halls. Events can be staged outdoors as well, either around the Adults-only pool, or on the beach. Our 24/7 professional team is prepared to offer just the suite of services, luxuries and tools you need. Bring it all to the table with inimitable style in an unforgettable event at ME Cancun

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (576)

Ratings and reviews for ME Cancun - All Inclusive - Adults Oriented

Overall score

4 / 5
576 out of 576
Amenities:
4.2
Room cleanliness:
4.5
Hotel staff:
4.2
Room comfort:
4.4
Location:
4.5
Value:
3.9

81% would recommend to a friend.

Sort by:
Review this hotel
Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

5
ladygirl222
New York
Jun 1, 2013

friends

The employees in hotel are fantastic. Really nice. But the amenity is a little bit shabby and outdated. The shower tap was loose. In all, it's still a nice trip. Foods are fantastic!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

4
Drojas
Dallas, tx
May 29, 2013

Good hotel

Hotel location and rooms were good. Food was great and rooms were clean all the time. One thing i did not like is that they could not give us a king size bed. They only had two doubles available which ot was quite hard to sleep in a twin size bed with my wife

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

4
canadaeh
Canada
May 27, 2013

Improve Room Service

We ordered a room service twice and both times waited over 2 hours. Plus, we had to pay $5 usd/service. Not impressed!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Time-saving tip: In Hotel

If you are there during a busy season and want to reserve a bali bed ($40usd/bed) around the pool, do it the day before. otherwise, you need to wait till 2pm and see if there is any cancellation.

Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

3
Johnnie Boy OP
Cancun, Mexico
May 27, 2013

Fell a little short

The ME Cancun was a very nice hotel, the food was very good, and the rooms were nice, but if you are not prepared to spend some extra money (after paying for an all-inclusive stay), then it might fall a little short of your expectations. For example, they had a lot of nice Bali beds around the main pool (and adult pool area), but wanted $40/day or more to rent them. I understand that these were "extras", but they didn't seem to get rented very much #except on weekends, maybe due to more of a local crowd#, and they took up space that could have been used for the "free' lounge chairs #that were hardly available unless you claimed them by 6 AM#. It would have been a good thing for them to lower the price at some point during the day, especially since they were not being used very much, thus giving the people there more of a chance to enjoy the hotel. As I said earlier, the food was very good, although one night I bit down on something hard only to discover a staple was in my food. The restaurant manager came and talked to us and apologized, and said he would talk to the front desk, thus leading us to believe they might do something special for our inconvenience. I asked the front desk that next evening #while we were there for another reason# and the manager acted as if he hadn't heard about it and like he didn't believe what had happened. Needless to say, they did nothing to make up for this not so positive experience. I feel it would had been so easy for them to do something, such as give us a Bali bed for the day since they had so many going unused, or give us priority seating for going back to that same restaurant #which we tried to get back into the rest of our trip and couldn't#. Overall, we had a good time there, but just thought it could have been better.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
3
Dining tip: In Hotel

Make your reservations as soon as possible for the nice restaurants.

Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

5
Paul from Baltimore
Maryland
May 26, 2013

we had a great time

Staff was very helpful. Beach was awsome. Drinks came quikly & made right. I tipped fifty pesos per meal & drinking advanture. You dont have to, but for less then five bucks why not? There were some other guest that were rude, no falt of the resort. I think they were just dumb young people. After all it is kinda a younger crowd. All in all it was fun.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

Tip. dont be cheap.

Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

5
Monita21
New Jersey
May 24, 2013

Great!!

The hotel staff were great !!! The food was great and the beach was beautiful.. The only two cons I have are that the music needed to be more modern and the ac could be better. Otherwise food was great and had a blast

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

5
San Antonio traveler
San Antonio, Texas
May 24, 2013

Cancun relaxation

This was my third stay at this resort and it never disappoints. The food, the service and the beach are all perfect and an incredible value. I will stay there again next year.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

4
kc cro cro
ny ny
May 19, 2013

AI Get-a-way

Pro's: The staff was kind and frienly. The place very clean, modern and abundant with a variety of choices. The wifi was perfect and could be used while on beach. Gym was cool too. Beach chairs are first come...so grab the one you want early. Con's: The $300 voucher I got when I purchased was not a deal. You had to first spend a certain amount at the spa in order to use it (and the value was divided into two purchases which felt like a trick since neither represented the cost of anything on the menu). The only thing I could use the voucher for was the Bali Bed ($25). In the end I did not use $275 of the voucher and would have had to spend more money to save money. The free sunset cruise was hard to schedule and you had to pay $5 cash once you arrived, and find your own way back. It also takes place at a time that main meal times are at the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Dining tip: In Hotel

Reserve in advance and try each location - but also you can order food to be delivered from the main restaurant and eat beach-side for lunch!

Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

1
Patricia W
New York City
May 14, 2013

Hotel Overated

My husband and I was very unhappy with this trip we chose for our vacation.My experience with CT when I tried to change my airline reservation for an earlier flight. I was told I had to pay an additional $400 to change to non-stop flight so I would be able to travel with the other couple we were vacationing with. I asked for the change without being billed the additional cost of the flight and was denied. The other couple we travelled with did receive this promotion from another agency at no additional cost so I knew that it was something Cheap tickets could have done as a courtesy being I have been a loyal customer for the past 8 years. All my trips have been booked through you and I felt betrayed as a loyal customer. The most discouraging thing was the hotel. This hotel is nothing like the promotion of it, the service is lousy, there are no activities or services offered to the couples. I was billed for 2 bottled waters at $14.00 at check out and was not informed of the price until then. They do not offer 24 hour room service as they advertise. You are billed at very high rates for items that are not included in your package. You are constantly harassed by staff to purchase time shares and to go on excursions. There is absolutely no games or activities offered to guest. My husband and I made the best of a bad experience. No one at the hotel explains to you what amenities are offered to you at the time of check in, they do not offer any activities or services to occupy your time. At check in they try to get you to upgrade your stay to a premium package without explaining to you the difference of what you have and what's in the upgrade.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
2
Value:
2
Dining tip: Short drive from hotel

We did eat at a really good steak & lobster house which was close by the hotel, the food was pretty pricey however the service and food was wonderful and worth the money. The food there was the best out of my entire trip.

Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

5
The shower guru
Tampa, Florida
May 14, 2013

Great time!

It was an amazing time! The food was good, the rooms were very chic, and the beach was amazing. I would highly recommend it!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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