Rate and special offer based on Check-in: Sep 26, 2014 Check-out: Sep 29, 2014

ME Cancun - All Inclusive - Adults Oriented

4 stars
Blvd. Kukulcan km12, Zona Hotelera, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
720 reviews
A Couple getaway

From start to finish everything was great! My boyfriend and I arrived on Wednesday. We were... See full review

  • Jklove4
  • Sep 8, 2014
Excellent Service

As soon as we arrived we felt welcomed and taken care of. Whenever we needed anything the hotel... See full review

  • Jazz 09
  • Aug 29, 2014
All-inclusive beachfront Cancun resort for social grown-ups

The beachfront Complete ME by Melia Cancun is an adults-oriented destination with a hopping, expansive infinity pool and full-floor lounge. Rooms are outfitted with artwork from Yuri Zatarain, iPod docks and private Jacuzzis. Guests can chill out at the beach club deck, work out in the 24-hour fitness center or lounge on Balinese beds poolside. There is a contemporary gallery, a library, five dining rooms and seven bars -- as well as a cybercafe.

Highlights
  • A 10,000-square foot spa facility with 24-hour, state-of-the-art gym
  • "The Level," an adult-oriented floor with private Living Room lounge
  • On-site gallery and artwork-adorned guest rooms
Rooms

The spacious rooms with contemporary furniture and king-sized beds are flooded with light. Art from famed Mexican artist Yuri Zatarain adorns the rooms. Amenities include plasma satellite TVs, MP3 docks with complimentary high-speed Internet access and direct dial telephones. All rooms feature stocked mini bars, laptop-sized safes, an aromatherapy menu and bathrobes and slippers. Additional amenities include 24-hour turndown service, bathrooms with rain showers and access to the 10th-floor Living Room lounge. The two-bedroom, two-bath suites and ocean view rooms face the sea.

Dining

Unlimited dining at five venues -- four a la carte -- is available. Options include a haute Mediterranean eatery and a casual grill and restaurant serving Asian cuisine. Seven bars dispense an endless pours of premium drinks and offer a place for jetsetters to mingle.

Recreation

The resort has a 24-hour fitness center and two adults-only pools with Balinese day beds, white sand beach, an art gallery and beach club with chill-out deck. Guests also can book appointments in the spa (fees apply).

Transportation
  • Cancun International Airport (10 mi/16 km)
Attractions
  • Breathing Observation Bubble (0.1 mi/ 0.2 km)
  • Cancun Golf Club (0.1 mi/ 0.2 km)
  • Aquaworld (2 mi/ 3.2 km)
Business
  • Five fully appointed banquet halls accommodating up to 450
  • Capacity to stage events outdoors at the adults-only pool or on the beach
  • Business services available 24 hours

ME Cancun - All Inclusive - Adults Oriented Rooms

Passion Suite
Contemporary ocean-view suite with king-sized bed and private Jacuzzi. Equipped with a plasma satellite TV, MP3 dock facility, complimentary WIFI Internet access, direct dial telephone, a welcome amenity and exclusive amenities in the room. Fully stocked minibar . Bathrobe and slippers, aromatherapy menu, vanity mirror, hair dryer, iron and ironing board, laptop-sized safe deposit box and coffeemaker. Guests receive the attention and service of the dedicated experience Managers throughout their stay and preferential reservations for dining, Yhi Spa and poolside Bali beds. Guests also enjoy access to The living room. Turn-down service is offered and room service is available 24 hours a day. (48.8 m2 + 15 m2 Terrace, 525 Sq. Ft + 161 Sq. Ft terrace)
Aura Room
Stylish guestroom overlooking the lagoon, furnished with two double beds or one king-sized bed. Equipped with a plasma satellite TV, complimentary WIFI internet access, direct dial cordless telephone, fully stocked minibar, a vanity mirror and hair dryer, iron with ironing board, a laptop size safe deposit box and a coffeemaker. 24 hour room service available. (38.5 m2, 414 Sq. Ft.)
The Level Suite
Palatial two-bedroom, two-bath, ocean-view suite. Featuring a master bedroom with king-sized bed and a second bedroom with two double beds, kitchen, dining area, private terrace and jacuzzi. Equipped with a plasma satellite TV, MP3 dock facility, free high-speed Internet access, direct dial telephone, a welcome amenity and exclusive amenities in the room. Fully stocked minibar. Bathrobe and slippers, aromatherapy menu, vanity mirror, hair dryer, iron and ironing board, laptop-sized safe deposit box and coffeemaker. Guests receive the attention and service of the dedicated experience Managers throughout their stay and preferential reservations for dining, Yhi Spa and poolside Bali beds. Guests also enjoy access to The Living room. Turn-down service is offered and room service is available 24 hours a day. (119.2, 1282 Sq. Ft.)
The Level Ocean View
Spacious ocean-view guestroom with signature contemporary furnishings including a king-sized bed. Equipped with a plasma satellite TV, MP3 dock facility, complimentary WIFI Internet access, direct dial cordless telephone and exclusive amenities in the room. Fully stocked minibar includes water, juices, sodas and beer. Bathrobe and slippers, aromatherapy menu, vanity mirror, hair dryer, iron and ironing board, laptop-sized safe deposit box and coffeemaker. Guests receive the attention and service of the dedicated experience Managers throughout their stay and preferential reservations for dining, Yhi Spa and poolside Bali beds. Guests also enjoy access to The Living Room. Turn-down service is offered and room service is available 24 hours a day. (49.24 m2, 529 Sq. Ft.)
Mode Ocean Front
Spacious oceanfront guestroom with two double beds or one king-sized bed. Equipped with a plasma satellite TV, complimentary WIFI Internet access, direct dial cordless telephone, a fully stocked minibar, a vanity mirror and hair dryer, iron with ironing board, a lap-top size dedesafe deposit box, and a coffeemaker. Room service is available 24 hours. (38.5 m2, 414 Sq. Ft.)
The Level Lagoon View
Spacious guestroom overlooking the lagoon. Signature contemporary furnishings including a king-sized bed. Equipped with a plasma satellite TV, MP3 dock facility, complimentary WIFI Internet access, direct dial cordless telephone and exclusive amenities in the room. Fully stocked minibar. Bathrobe and slippers, aromatherapy menu, vanity mirror, hair dryer, iron and ironing board, laptop-sized safe deposit box and coffeemaker. Guests receive the attention and service of the dedicated experience Managers throughout their stay and preferential reservations for dining, Yhi Spa and poolside Bali beds. Guests also enjoy access to The Living Room. Turn-down service is offered and room service is available 24 hours a day. (49.24 m2, 529 Sq. Ft.)
Vibe Ocean View
Spacious ocean-view guestroom with two double beds or one king-sized bed. Equipped with a plasma satellite TV, complimentary WIFI Internet access , direct dial cordless telephone, a fully stocked minibar , a vanity mirror and hair dryer, iron with ironing board, a lap-top size safe deposit box, and a coffeemaker. 24 hours room service is available. (38.5 m2, 414 Sq. Ft.)
Loft Suite
Spacious ocean-view suite with king-sized bed and private Jacuzzi. Equipped with a plasma satellite TV, MP3 dock facility, free high-speed Internet access, direct dial telephone, a welcome amenity and exclusive amenities in the room. Fully stocked minibar includes water. Bathrobe and slippers, aromatherapy menu, vanity mirror, hair dryer, iron and ironing board, laptop-sized safe deposit box and coffeemaker. Guests receive the attention and service of the dedicated experience Managers throughout their stay and preferential reservations for dining, Yhi Spa and poolside Bali beds. Guests also enjoy access to The Living room. Turn-down service is offered and room service is available 24 hours a day. (38.4 m2 + 15 m2 Terrace, 413 Sq. Ft. + 161 Sq. Ft terrace)

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Pet friendly
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking

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Hotel Map

21.1133 -86.7596
Area served
Cancun
Nearby airports
Cancun International Airport - 10 Miles
Area description
From the Cancun International Airport take Boulevard Kukulcan.

Nearby points of interest

  • El Rey Ruins: 0.3 mi
  • Interactive Aquarium: 0.4 mi
  • Avenida Kukulkan: 1.4 mi
  • Museo Maya de Cancun: 2.5 mi
  • Playa Tortugas: 3.2 mi
  • Playa Delfines: 3.6 mi
  • Iberostar Cancun Golf Course: 3.9 mi
  • Dubai Palace Casino: 4.6 mi
  • Avenida Tulum: 5.4 mi
  • Wet'n Wild Cancun: 5.9 mi
  • Dolphinaris Cancun: 6.2 mi
  • Riviera Cancun Golf: 7.7 mi

Meeting facilities

Meeting Info
Put the essence of ME to work for you when you host your professional functions or social events at ME Cancun. Host as many as 450 guests in five fully appointed banquet halls. Events can be staged outdoors as well, either around the Adults-only pool, or on the beach. Our 24/7 professional team is prepared to offer just the suite of services, luxuries and tools you need. Bring it all to the table with inimitable style in an unforgettable event at ME Cancun

Dining

ROSE BAR
Contemporary atmosphere and world music. Featuring live DJs on weekends, is the main night scene. Located in the hotel lobby.
WATER GRILL
Available for private events.
E-SPACE BAR
center of social networking conveniently located close to the gym , opens from early morning to late evenings. This Bar and coffee shop offers home made pastry and healthy snacks, protein shakes & more. Complimentary wi-fi and computers available.
SALT
Ala carte and Gourmet Breakfast buffet, la carte lunch and dinner.
SILK
Asian Bistro lets you indulge your senses featuring Teppanyaki and sushi specials.
INFINITY BAR
In Adults Pool
Beach House Restaurant
Located on the pool and beach area. A modern interpretation of the Mexican cuisine
MAXIM BEACH BAR
Adults-only pool. This hip bar features day parties with live DJs, go-go dancers and live performances .The place to see and bee seen from Fridays to Sundays.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (720)

Ratings and reviews for ME Cancun - All Inclusive - Adults Oriented

Overall score

4 / 5
5.01.0
720 out of 720
Amenities:
4.1
Room cleanliness:
4.5
Hotel staff:
4.2
Room comfort:
4.4
Location:
4.5
Value:
4

81% would recommend to a friend.

Sort by:
Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

4
5.01.0
Stormchaser 123
Phoenix, AZ
Sep 11, 2014

Daniel Alcazar

The hotel and the staff were great. Alex our server at the beach was excellent! The food was really good with the exception of the Brazilian Steak House we will skip that one next time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

5
5.01.0
Jklove4
Rockaway nj
Sep 8, 2014

A Couple getaway

From start to finish everything was great! My boyfriend and I arrived on Wednesday. We were promptly greeted at the driveway. They took our luggage to our room and gave us a tour of the facility. Service was top-notch at this hotel. Rarely did we have to wait longer than a couple minutes to get any service. Salt and Silk are excellent restaurant!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Samba catamaran!!!!!

Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

4
5.01.0
bly14
Minneapolis, MN
Sep 8, 2014

My girlfriend's birthday

We're in our mid twenties so we were looking for a nice relaxing get away. This is definately a chiller party scene, but granted it was still a huge party hotel. Mostly get up in the morning get breakfast, slap on a bathing suit then drinking until the next meal. The only downfalls to the bar at night, they close at 1am on the weekdays but open til 3am on the weekends. Which is okay but I wanted to drink more. Also the food was mostly non seafood which we were slightly disappointed to see no seafood on the menu. Overall I would rate it 4/5 stars because I'm slightly picky.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Congo Bongo

Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

3
5.01.0
Bubu
San Diego, CA
Sep 4, 2014

Second Cancun Vacation

Ok, where should I start? This is the second time my husband and I went to Cancun. Two years ago we stayed at the Omni Hotel in Cancun and even though Omni is as luxurious as ME, we had a blast there. Let's just say that we are not picky about food. Despite some bad reviews, we decided to book our second trip for end of August at ME. I was skeptic regarding the reviews and I thought that most of the bad reviews come from customers with high expectations, so I thought this resort will be just perfect for us. We had the Loft Level Suite which gave us level access and better all inclusive package like premium drinks, 1 barefoot dinner and wine tasting with food pairing. Let's just say that the concierge did not give us enough information on what we have and what not and it took us about 4 days to realize that oh well we have one Bali bed included for free by the pool. On different occasions at night, bartenders will be rude to us when asking for a Grey Goose or anything premium, they will respond it is not included and then once you flash the bracelet they become friendlier and apologize. I felt disgusted that they treat guests so different... Only two of the bartenders were super nice with us, other ones only care about tips. Food is mediocre, the only good restaurant is Salt for dinner. At the Watergrill my husband ordered a yellowfin tuna and they overcooked so much that he couldn't eat it. The waiter did not offer any solution, did not offer to get him something else instead, therefore we left and went to get hot dogs. We didn't had problems getting reservations because we had the level, but other people were not able to get reservations, I could hear them complaining. They tried to make us feel like we are privileged, but hello, we are from the United States, where I like to think everyone is equal, then I go to Cancun to experience some sort of social stratification. Not cool, left a bad taste for me and my husband. Don't; think will go back to Cancun, especially to ME. Stay away from this hotel if you can. Another thing that bothered me was that my husband had to dress up every night to go out to dinner at SALT; we did go one time to Beach House for dinner but they ruined dinner there so we had to go to SALT every night. You are in vacation and you are supposed to relax but instead you need to be in you room every night, making reservation, ironing clothes and prepare for dinner. The hotel caters too much to the posh young people. Not a good choice if you want to relax and be worry free.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
2
Entertainment tip: Short drive from hotel

The City Cancun nightclub

Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

4
5.01.0
Shawn0591
Jersey city, New Jersey
Sep 3, 2014

An amazing getaway!

This hotel has everything you need with views to die for. The food will absolutely blow your mind.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Nightlife tip: Short drive from hotel

Stay away from people offering side deals.

Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

4
5.01.0
rokct1018
Meriden, CT
Sep 3, 2014

Great Place to Stay

Beautiful Pools, Beach, and Hotel. It's definitely party oriented, but classy enough to bring someone your serious about and have a romantic time together. Enjoyed the food and the aesthetics. Only reason I put room comfort down one notch is because the AC couldn't seem to keep up on some days - so it all depends if you like your room freezing or moderately cool. Overall great value and great times!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Sightseeing tip: Not Applicable

If you are going during the summer, be sure to book the whale shark excursion. I think its the only place in the world you can swim with them (and they are completely safe so don't be scared)! A word to the wise though, bring some type of towel or bandanna to cover your mouth for the boat ride. They take you out in small boats and the exhaust from the boat can make you very nautious. Next time I'd go so far as to bring a heppa filter - you might look ridiculous, but being nautious sucks!

Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

3
5.01.0
Ultrasaurus
Texas
Sep 1, 2014

Average Resort

Good crowd for our bachelor party. The other guests we met are what made the trip. The pool area is nice, and a good DJ at the adults pool. The hotel staff were friendly, but I felt like they could have done a lot more to get involved and make our stay unique. They were very forgettable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
4
Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

3
5.01.0
adge45
ny
Sep 1, 2014

not really all inclusive

not really all inclusive hotel. paid for a suite yet still had to pay $6 for redbull. vip staff was good for the most part except one girl that said she made our dinner reservations and reservation for a bed at the beach club, but DIDNT. we showed up for dinner and had to wait 2 more hours until 10pm because she told us she made the res and never did. everyone else in staff was very accomodating. had dinner on the beach one night and sat at a coffee table on a bean bag chair that we couldnt even fit our legs under. the girl that checked us in in the vip room when we first got there (the one that messed up all of our reservations) set us up for teppianyaki one night when i asked to eat at the restaurant part of it, and they wouldnt let us order off the regular menu because the girl said we specificslly requested teppanyaki. the hotel was nuce but i dont think i would ever stay there again because that girl in the vip room ruined multiple nughts of my experience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

4
5.01.0
Tiffany supertraveler
Calgary
Sep 1, 2014

Beautiful resort!

Me Cancun was amazing but not perfect. A huge downside of the hotel was that there is NO ENTERTAINMENT day or night. We found ourselves looking over at Beach Palace because they had a lot of entertainment. Another downside is the adult pool, bali beds/chairs have to be rented (bali beds $45). However on certain days bali beds can only be rented for bottle service which is ridiculous. Pros: - beautiful resort - MUST UPGRADE to the suites on the 10th or 11th floor you receive VIP check-in and out, private concierge to make any reservations - upgrading to Me Plus you can have premium alcohol at no extra charge - spa is amazing but quite expensive - staff was friendly and accommodating - beach front location is perfect This resort is definitely not for kids. This resort is perfect for couples who want to relax. I would return to Me Palace.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Entertainment tip: Short drive from hotel

Taking the bus is so simple! If you take a taxi make sure you ask how much to get to your location before you pay. Taxi drivers will give u a price, bargain!!! To get to CocoBongo we were told $10, but we ended up paying $5 as the drive was only 4 mins!!

Review of ME Cancun - All Inclusive - Adults Oriented

Reviewer score

3
5.01.0
Anonymous DTW
Chicago
Aug 31, 2014

All Inclusive.....Adults Oriented....Except!

Food was mediocre at best. Drink are very week. Premium liquor (Jack Daniels??) is an extra charge. Includes room service...BUT $5 charge. Room number requested after each drink, or food order. Why?? I have a wrist band on that's suppose to remove the hassle, and add convenience. That's what I paid for correct? I realize they might want room number in order to see if their margins are on par with their prices, but I'm on vacation! I'm not at your resort to tell you if your profits are up, down, or the same. I felt like I was an experiment?? Adults oriented resort? Yeah right. Only event available was volleyball, and that ended after "someone" couldn't find the ball??? Really? You only own one ball at a multi-million dollar property? I even tipped the bar tenders constantly to try and show appreciation, but still, the drinks were only slightly better. I have been to Cancun numerous times, and booked this resort because of how beautiful it was, however, I highly recommend you to stay somewhere else. I suggest LIVE Aqua for couples. The weather was beautiful, and the beach is phenomenal, but this resort needs new management.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
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