Rate and special offer based on Check-in: May 19, 2014 Check-out: May 21, 2014

Krystal Cancun Beachfront Resort

3 stars
Lote 9Y 9A Boulevard Kukulcan, Cancun, 77500
Hotel Overview
Reviewer score
3.4
out of 5
261 reviews
Cancun

Close to restaurants & entertainment. Nice clean beach See full review

  • Rick 77
  • Mar 21, 2014
Good experience

Third time at this hotel. Best ever. Don't hesitate to choose this hotel. A+++ See full review

  • Ivan K
  • Feb 10, 2014
Oceanfront comfort for adults and kids near Cancun entertainment

The Krystal Cancun Beachfront Resort is set along the crystal-clear Caribbean waters and features a panoramic infinity pool, free-form pool with waterfall, pool for children and Jacuzzi. Guests appreciate the haute Mexican restaurant and creature comforts such as Balinese sun beds. Couples seeking an adults-only getaway and oceanfront accommodations can opt for one of 18 special adult rooms. Other perks at the Krystal Cancun Beachfront Resort are a fitness center, steam room and glassed-in spa tub (fees may apply). There is an all-inclusive option.

Highlights
  • Infinity, free-form and child-friendly pools, as well as a Jacuzzi and five-person, glassed-in spa tub surrounded by foliage
  • All-inclusive option for guests of the Krystal Cancun Beachfront Resort
Rooms

All of the 325 comfortable guest rooms at the Krystal Cancun Beachfront Resort are located in the three- or-eight-story wings and have a king or two double beds, complimentary wireless Internet service electronic in-room safes, 27-inch televisions and the option for long distance calls with credit card upon check-in. The 18 adults-only rooms face the ocean and have plasma televisions, minibars, oversized windows and glass breakfast tables with chairs as well as luxury mattresses, discounted spa treatments and a bottle of sparkling wine on arrival. All-inclusive guest rooms include meals, drinks and nonmotorized water sports during operational hours.

Features

The 325-room Krystal Cancun Beachfront Resort is outfitted with pools -- including one for children and a panoramic infinity pool with swim-up bar. The hotel caters to families and adults with amenities such as a club for children, fitness center and beach with thatched-roof palapas, Balinese-style day beds and expansive Caribbean views. An upscale Mexican restaurant with live mariachi music, five-person enclosed spa tub and room service are available as are club-level rooms.

Transportation
  • Cancun International Airport (11 mi/17.7 km)

 

Attractions
  • La Casa de Arte Popular Mexicano (0.1mi/0.2 km)
  • Cancun Golf Club (1.3 mi/2 km)
  • Isla Mujeres (5 mi/8 km)

 

Business
  • Convention facilities for up to 440 attendees
  • Outdoor function space for up to 300
  • Business center
  • Wireless Internet service

Krystal Cancun Beachfront Resort Rooms

NH Club Krystal Room
NH Krystal Club rooms are brand new, located in a recently opened eight stored building, and offer a private balcony with a panoramic oceanfront view. All rooms include: mini bar, electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in. Connecting rooms: 78 Connecting rooms are available, one room with a King size bed and second room with two Double beds.
NH Romantic King Bed Ocean Front
These luxurious rooms are located in an oceanfront three stored building, with only 18 rooms. All rooms feature a King size spa mattress bed, glass breakfast table with 2 chairs, working desk, 32" plasma TV, oversized windows, and sliding doors opening onto the private balcony with comfortable sun chairs. The Romantic Rooms also include: Bottle of sparkling wine upon arrival Bathrobes & slippers 15% discount in massages 15% discount at the specialty Mexican restaurant El Mortero NH Krystal Club services
All Inclusive Room
Inclusions- Deluxe room + Buffet breakfast Lunch a la carte (buffet seasonal) Dinner during operational hours Savor a dinner at our Mexican specialty restaurant, El Mortero, with house wine by the glass. Drinks during bar operational hours. Domestic and selected international brands of the NH KRYSTAL ALL INCLUSIVE PROGRAM *Bottles of water in the room (restocked daily) Snacks from 12 to 5 pm by the pool area Water sports available at the hotel's marina by presenting the All Inclusive bracelet Free use of the gym (Massages 20% off) Room service 24 hours (light snacks from 11 pm to 6 am) Dine out: Dinner at any of the preferred restaurants accordingly to dine out program. Restrictions may apply in private events All tips and taxes included All Inclusive is not applicable in minibar or nightclub.
Deluxe Room European Plan
All located in the main tower (Tower "A") on floors one to eight. All rooms include: mini bar, electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in. Connecting rooms: We have 49 connecting Deluxe Rooms available on request. One with a king size bed and the other with two double beds. Amenities: NH Amenities consisting of shampoo, body lotion, soap, hand towels, and bath towels.

Amenities

  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

21.1338 -86.7467
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport - 11 Miles
Area description
Located in the heart of the action, at Punta Cancun, just walking distance to the main shopping malls, restaurants and nightlife and across the street of the Convention Center. 20 minutes far from the airport and 20 minutes from downtown.

Nearby points of interest

  • Museo Maya de Cancun: 1 mi
  • El Rey Ruins: 1.9 mi
  • Interactive Aquarium: 2 mi
  • Playa Tortugas: 3 mi
  • Avenida Kukulkan: 3.1 mi
  • Dubai Palace Casino: 5 mi
  • Playa Delfines: 5.2 mi
  • Avenida Tulum: 5.4 mi
  • Iberostar Cancun Golf Course: 5.5 mi
  • Wet'n Wild Cancun: 7.5 mi
  • Dolphinaris Cancun: 7.9 mi
  • Riviera Cancun Golf: 9.4 mi

Meeting facilities

Meeting Info
Our group and convention facilities include four meeting rooms that can accommodate up to 440 meeting attendees, outside areas for up to 300 people and a wonderful array of menu and surrounding options at our various restaurants and bars. Our experienced staff will gladly coordinate your events, and always guarantees success plus your complete satisfaction. Coffee breaks are organized and carried out with the same attitude and attention to detail as theme parties, gala dinners or wedding receptions. True to our Mexican heritage, we take nothing for granted - including your group program. From our warm, attentive service to our vibrant accommodations, you can see a sincere enthusiasm for everything we do. With us you can really see Mexico.

Dining

Cascada Bar
Sunbathe in comfort on padded lounge chairs. Appetizer service, tropical snacks and drinks. This is the ideal place to relax. Open from 10:00 AM until 5:00 PM.
Hacienda El Mortero
Relive the charm of Old Mexico in an authentic hacienda-style restaurant with gourmet Mexican fare at its best; enjoy great Mexican cuisine and wild flavored Margaritas while being accompanied by the soulful serenades of the mariachi. Open from 6:30 PM until Midnight.
Lobby bar
The perfect meeting place. Offering drinks, cocktails and, in the evening, music for your enjoyment. Everyday Happy Hour, from 10:00 AM to Midnight. Capacity: 240 persons.
Beach Club Bar
Sunbathe in comfort on padded lounge chairs. Appetizer service, tropical snacks and drinks. This is the ideal place to relax. Open from 10:00 AM until 5:00 PM.
Las Velas Restaurant
Features snacks, delicious surf and turf specialties, and a beautiful view of the Caribbean. Buffet Lunch served seasonally or a la carte service. Situated by the pool area Open from 11:00 to 17:00 hrs.
Special Note
SPECIAL NOTICE- Christmas and New Years dinner are not included in the all-inclusive plan. There will be a surcharge of $75 for adults and $40 for children under 12 on December 24 and December 25, and a surcharge of $100 for adults and $60 for children under 12 on December 31. Guests can reserve a table at check-in and will receive a confirmation coupon.
Aquamarina
A delicious variety of local and international dishes served in an air-conditioned area overlooking the pool. Try mouth-watering Mexican specialties at our breakfast buffet. Opens from 7:00 AM until 11:00 PM and can accommodate up to 185 people.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (261)

Ratings and reviews for Krystal Cancun Beachfront Resort

Overall score

3.4 / 5
103 out of 261
Amenities:
3.4
Room cleanliness:
3.9
Hotel staff:
3.6
Room comfort:
3.6
Location:
4.6
Value:
3.7

72% would recommend to a friend.

Sort by:
Review of Krystal Cancun Beachfront Resort

Reviewer score

1
SF travelers
San Francisco, California
Apr 6, 2014

Good Location, Poor maintenance,Old hotel

Needs a lot of things to be good, bathroom smelling bad, noisy , old fashion , good location on the beach but the rest is not attractive at all, and a little bit to spicy for what they offer, definitely they need someone to manage and pay attention to details but as far as everyone there is running to get more money and focus only on that maintenance and cleaning is left behind. Definitely my only one experience here and never again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
2
Review of Krystal Cancun Beachfront Resort

Reviewer score

4
Parviz1
Vancouver, Canada
Mar 28, 2014

Good for couples and singles only

if we ignore the following, the hotel was a good experience, and I may go there again and refer. 1-the sound of the music of the hotel beside Kristal (Mandala) was too loud during the day when we were relaxing at the beach. 2-promoters and share sellers were pushing for their business at the lobby. 3-staff made a mistake and calculated my drink at the beach twice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Money-saving tip: Short walk from hotel

buy your entertainment tickets from the area around the bar instead of on line. You can find good deals.

Review of Krystal Cancun Beachfront Resort

Reviewer score

5
Rick 77
MN
Mar 21, 2014

Cancun

Close to restaurants & entertainment. Nice clean beach

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Krystal Cancun Beachfront Resort

Reviewer score

4
HoneymoonersKA
Minnesota
Feb 18, 2014

A pleasant experience.

Definitely a nice stay. If you can get a good deal on all inclusive I'd recommend it. The beach is awesome, best location on the coast! Learn the bus routes its fast and waaay cheaper than the taxis. Busses run 24/7. Wristbands for the nightclubs best bought outside the clubs from the obnoxious salesmen, try your hand at bartering. Which reminds me EVERYTHING can be bartered so don't be a wuss.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Nightlife tip: Short walk from hotel

go to Coco Bongo Sunday through Wednesday its way cheaper and not as busy. BTW drinks there are WEAK!

Review of Krystal Cancun Beachfront Resort

Reviewer score

4
Stacy on location
Indiana
Feb 17, 2014

Old but Great Location and Clean

You can tell right from the beginning that this is an older hotel that they have been updating. The 20 layers of paint on the walls is a dead giveaway. The room was all redone with marble floors and countertops but then the wood cabinets and doors were all paint chipped or splintered off. I can say that it was very clean. The location is ideal if you planned on going to the clubs such as Coco Bongo. A 3 minute walk! The outside pools and beach were absolutely beautiful. Overall a pretty good value for location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Carlos N Charlies is a 3 minute walk as well. Very loud but entertaining restaurant. Food was pretty good as well.

Review of Krystal Cancun Beachfront Resort

Reviewer score

5
Ivan K
Greenville SC
Feb 10, 2014

Good experience

Third time at this hotel. Best ever. Don't hesitate to choose this hotel. A+++

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Krystal Cancun Beachfront Resort

Reviewer score

4
another nick name
florida
Jan 27, 2014

location/beach and pool ideal

Initial room was to high up. It maid us dizzy. Changed to another room but the patio door would not open. We changed to another room which was great. They did charge us for the coffee in the room even though we had paid for the continental breakfast. that was a little petty. Over all a good place for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short walk from hotel

Eat before you get back to the airport as the food prices were very high, even compared to the prices in the American airports. .

Review of Krystal Cancun Beachfront Resort

Reviewer score

4
leokury
São Luís, Brazil
Dec 19, 2013

Honeymoon perfect

Very good hotel with a fantastic location. Near best night clubs, restaurants and shoppings. Food and beverages very good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

Cocobongo is awesome!

Review of Krystal Cancun Beachfront Resort

Reviewer score

3
Leo Hdz
Mx
Nov 24, 2013

Cancún... 5 nights

The location it's great. However the noise between the rooms it's too much, maybe the walls are too thin. You better stay away from the hotel guys who steal your time trying to sell vacation plans.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
2
Room comfort:
1
Location:
5
Value:
3
Review of Krystal Cancun Beachfront Resort

Reviewer score

4
lucchese1905
New York
Sep 5, 2013

Labor's day weekend

It was a good stay! Location is great ! Only downside, if the next room guest is noisy you won't sleep. Walls do not seem to be well sound insulated! Thank goodness We had a set of Earplugs. Everything else was great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
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