Rate and special offer based on Check-in: Feb 21, 2016 Check-out: Feb 22, 2016

Krystal Cancun Beachfront Hotel

3 stars
View map of Lote 9Y 9A Boulevard Kukulcan, Cancun, 77500

Hotel Overview

Reviewer score
3.4
out of 5
44 reviews
Awesome trip

the best place to go and close to everything you need clubs, market and more. See full review

  • Christian P.
  • Mar 10, 2015
Awesome

I think overall we got a good deal for what we paid for. The room was clean, and we had partial... See full review

  • Ahmed A.
  • Jan 5, 2015
Panoramic infinity style pool and Jacuzzi, Ocean front Resort, Fitness Center & Spa, Happy Nino kids club, walking distance from main shopping, dinning, and entertainment, Bali sun beds. Discover the excellent gastronomy, served by the renowned Hacienda El Mortero Restaurant, and its high Mexican cuisine enlivened by the sound of the traditional Mariachi band.

ALL INCLUSIVE PLAN ALSO AVAILABLE.

Spacious guestrooms in an eight-story tower include trendy furnishings, spring-box mattresses, and two-chair dining sets. Rooms do not include balconies, but windows provide views of the Caribbean Sea or over Punta Cancun. The barefoot-friendly guestrooms include marble floors and marble bathrooms with shower/tub combinations.

All rooms provide 27-inch TVs with cable and complimentary wireless Internet access.

Also offers 18 rooms for couples who wish to enjoy adults-only, ocean accommodations. These room types include amenities, discounts and preferential benefits for couples and honeymooners.

Club rooms,, located on the top two floors of the hotel, provide extra amenities, including upgraded in-room amenities, access to an exclusive rooftop terrace, and a concierge-staffed lounge. In the lounge, guests enjoy a Continental breakfast, coffee and pastries during the day, and evening appetizers and house wine.

The resort offers a freeform pool with a waterfall and swim-up bar and an adjacent spa tub and childrens pool. A sand terrace is furnished with lounge chairs for sunbathing. Thatched-roof palapas offer shade, and Bali-style daybeds and hammocks are aligned to maximize sublime views.

Fitness center includes a sauna, steam room, and rooms for massage (surcharge). It also offers body treatments, facials, and a small fitness room. Adjacent is a glassed-in five-person spa tub in a garden.

Aquamarina restaurant is complimented by the stunning view of the ocean which surrounds it, creating a peaceful relaxed atmosphere for all. NH Krystal Cancun is perfect for families, couples, honeymooners, weddings, meetings and social events.

Hotel Amenities-
-Handicapped Rooms/Facilities
-Restaurant
-Room Service in All Inclusive Plan have a surcharge of $90.00 Mexican pesos applies per order
-NH Krystal club section
-Conference Facilities
-Pool
-Business Center
-Wireless Internet Access
-Boutique
-Gift shop
-Lighted Tennis courts
-Fitness center
-Hospitality desk

Gala dinner for Christmas and New Year's has a surcharge on All Inclusive rate

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Reviewer score 3.6 out of 5

Hotel Map

21.1338 -86.7467
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport - 11 Miles
Area description
Located in the heart of the action, at Punta Cancun, just walking distance to the main shopping malls, restaurants and nightlife and across the street of the Convention Center. 20 minutes far from the airport and 20 minutes from downtown.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for Krystal Cancun Beachfront Hotel

Overall score

3.4 / 5
5.01.0
44 out of 44
Amenities:
3.2
Cleanliness:
4
Hotel staff:
3.4
Comfort:
3.6
Location:
4.5
Value:
3.5

66% would recommend to a friend.

Sort by:
Review of Krystal Cancun Beachfront Hotel

Reviewer score

2
5.01.0
Kris J.
Couples
olive branch
May 3, 2015

Cancun trip

They changed for in room for coffee ,water and didn't put face towels in room.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
1
Comfort:
4
Location:
2
Value:
3
Trip purpose:

Couples

Review of Krystal Cancun Beachfront Hotel

Reviewer score

5
5.01.0
Christian P.
Friends
elmhurst
Mar 10, 2015

Awesome trip

the best place to go and close to everything you need clubs, market and more.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Friends

Review of Krystal Cancun Beachfront Hotel

Reviewer score

5
5.01.0
Ahmed A.
Couples
N/A
Jan 5, 2015

Awesome

I think overall we got a good deal for what we paid for. The room was clean, and we had partial view of the beach. We loved everything in Cancun.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Krystal Cancun Beachfront Hotel

Reviewer score

4
5.01.0
LI B.
Family
SAN FRANCISCO
Dec 29, 2014

family trip

location of hotel is good and nice, you can directly go to the beach, and nice food and service, even though the hotel is not 5 star hotel however the location is ver nice and close to restaurant and coco banggo

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Krystal Cancun Beachfront Hotel

Reviewer score

5
5.01.0
araceli newlyweds
Couples
Atlanta Georgia
Sep 14, 2014

amazing honeymoon experience

The hotel its beautiful good service, people it's sow sweet and helpful the room was pretty big and with a beautiful view and the must wonderful thing was the you got everything to close to walk for like clubs,stores and pretty much all the entertainment

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Nightlife tip: Short walk from hotel

Really short walk and money saved you got everything above

Review of Krystal Cancun Beachfront Hotel

Reviewer score

4
5.01.0
cancun regular
Couples
new york city
Sep 13, 2014

moments of relaxation

nice clean well located hotel with a fantastic staff and great service

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Dining tip: In Hotel

all restaurants are very good especially el mortero

Review of Krystal Cancun Beachfront Hotel

Reviewer score

3
5.01.0
The Fred
Single
Australia
Aug 17, 2014

Great location

Overall the stay was good but the hotel is getting a bit tired. Great location but air conditioning struggled

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Single

Dining tip: Short walk from hotel

Hard Rock

Review of Krystal Cancun Beachfront Hotel

Reviewer score

1
5.01.0
SF travelers
Couples
San Francisco, California
Apr 6, 2014

Good Location, Poor maintenance,Old hotel

Needs a lot of things to be good, bathroom smelling bad, noisy , old fashion , good location on the beach but the rest is not attractive at all, and a little bit to spicy for what they offer, definitely they need someone to manage and pay attention to details but as far as everyone there is running to get more money and focus only on that maintenance and cleaning is left behind. Definitely my only one experience here and never again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
3
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Couples

Review of Krystal Cancun Beachfront Hotel

Reviewer score

3
5.01.0
i love fishing
Single
sask canada
Jan 24, 2014

average

front desk staff need to try a little harder to be friendly….beach was great…very noisy from room to room….

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
1
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Single

Review of Krystal Cancun Beachfront Hotel

Reviewer score

1
5.01.0
Unhappy guest 2013
Family
Dallas, TX
May 13, 2013

Very dissapointed

My experience at this hotel was not good at all. They put me in the old side of the "resort" First of all, they should not label themselves as a "resort". They are far from one!!!! The building we stayed at was old, noisy and had an odor. I had to moved rooms twice because the first room had a very bad smell-like drainage, then the second room was dirty missing a clock, safe did not work, AC went out the last couple of days. Our stay there was miserable!!! The manager did not even contact us nor offer an apology. I had my two and half son with me and the crib they put in the room was falling in pieces. it was old, small and rattling every time my son will move. Staff was not too friendly specially valet parking; they told me once they could not park my car because they did not have enough personnel. Overall-it was not a pleasant experience and I will not stay there again, not will recommend to anyone!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Family

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