Rate and special offer based on Check-in: Jun 20, 2013 Check-out: Jun 23, 2013

Hyatt Regency Cancun

4 stars
Hotel Zone, PO Box 1201, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
274 reviews
Best Place to stay in Cancun

It's hard to tell where to stay in a place you had never been before and reviews seems all the... See full review

  • Pumas
  • May 15, 2013
You want to stay at Hyatt Regency

This is the best location in the hotel area. This modern contemporary mixed with local maxi can... See full review

  • Pumas
  • Apr 25, 2013
Conveniently located Punta Cancun beach hotel along Caribbean

Swept by balmy breezes, the Hyatt Regency Cancun is located along the sparkling Caribbean Sea within walking distance of shopping and nightlife. Features include a spa providing Vichy treatments and massages overlooking the ocean, a salon and a two-level pool with waterfall, garden cabanas and Balinese day beds as well as a fitness center. Comfortable, neutral-hued guest rooms are outfitted with MP3 alarm clocks and balconies and have sea, city or lagoon views.

 

Highlights
  • Two-tiered pool at Hyatt Regency Cancun offset by a waterfall, garden cabanas and quiet upper deck
  • Spa with ocean views and services such as massages, Vichy treatments and facials
  • Guest rooms with balconies overlooking the city, ocean or lagoon

 

Rooms

All guest rooms at the Hyatt Regency Cancun have one king or two double beds, private balconies, LCD TVs with cable, alarm clocks with MP3 capabilities and CD players, 24-hour room service, dual line phones and small dining areas as well as mini bars, bathrobes, in-room safes, wireless Internet service (fees apply) and individual climate control. Club-level rooms at the Hyatt Regency Cancun feature additional amenities, such as a lounge serving continental breakfast and evening cocktails and hors d'oeuvres.

 

Dining

A number of dining options at Hyatt Regency Cancun offer travelers choices. A poolside grill specializes in international, wood-fired dishes. A deli serves sandwiches, and a seaside spot offers buffet and a la carte selections. A pool bar pours tropical libations. The lounge and outdoor terraces facing the hotel zone offer drinks.

 

Recreation

The Hyatt Regency Cancun has a spacious, two-level swimming pool divided by a waterfall with a swim-up bar, chill upper-level deck and direct beach access to the turquoise Caribbean Sea. Other engaging options for adults and children include aerobics, beach volleyball, tennis and salsa lessons. Also, there is a spa on site and the Cancun Golf Club at Pok-Ta-Pok, fringed by Mayan ruins, is nearby.

 

Transportation
  • Cancun International Airport (15 mi/24 km)

 

Attractions
  • Cancun Convention Center (Across the street)
  • Cancun Golf Club at Pok-Ta-Pok (1.25 mi/2 km)

 

Business
  • Conference, meeting and event facilities for up to 400 people in 8,630 square feet of function space
  • High-speed Internet in public areas

 

Hyatt Regency Cancun Rooms

Standard Room with Balcony- 472 sq. ft.
Magnificent lagoon or city view from a private balcony welcome you to a 398 sq. ft offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, Voicemail, 24-hour room service, Iron/ ironing board and Concierge during regular hours
Ocean View w/Balcony-472 sq. ft.
Breathtaking premier views of the Caribbean Sea from a private balcony welcome you to a 398 sq. ft. offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, Chaise Lounge (rooms with one king bed), LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Voicemail, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, 24-hour room service, Iron/ ironing board and Concierge during regular hours.
Regency Club with Balcony-472 sq. ft.
Spectacular Caribbean Sea or lagoon views from a private balcony welcome you to a 947 sq. ft. on an exclusive VIP floor. Soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort with pampering amenities and one king or two double beds and modern bathrooms. Includes access to Regency Club Lounge that offers executive continental breakfast, a fine selection of cocktails and hors d'oeuvres in the evening, private check-in/out and personalized attention of our concierge. Including amenities as Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access, (fee applies), Deluxe Vanity Amenities, 24 hours room service, Iron/ ironing board , Dual line phones, Voicemail, Small dining table, Slippers, Hairdryer, Minibar, Individual air conditioning control, Robes, Coffee Maker, In-room safe and Concierge during regular hours.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa services
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
Safe deposit box
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

Recommendations for you

Customers who viewed Hyatt Regency Cancun also booked these hotels.

Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5

Hotel Map

21.1347 -86.743
Area served
The Hyatt Regency Cancun is located on the tip of the Cancun Peninsula and surrounded on all sides by the Caribbean Sea.
Nearby airports
Hyatt Regency Cancun is 24 kilometres (15 miles) from Cancun International Airport.
Area description
Located in Punta Cancun, right on the Caribbean Ocean and in the heart of the Hotel Zone, Hyatt Regency Cancun is just steps away from world-class shopping, restaurants and nightlife.

Nearby points of interest

  • Museo Maya de Cancun: 1 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Avenida Kukulkan: 3.2 mi
  • Playa Delfines: 5.4 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Meeting facilities

Meeting Info
As well as offering the ultimate in comfort, cuisine and leisure, Hyatt Regency Cancun provides the perfect venue for your next Cancun conference, meeting or event for up to 400 people. Offering 8,630 square feet of function space in addition to outdoor spaces, the resort offers a full service business center and all guestrooms and public areas offer high-speed wireless Internet access. The Cancun Convention Center is conveniently located walking distance from the hotel and provides additional meeting

Dining

The LOUNGE & Terraces
Lounge bar with relaxed atmosphere to delight sophisticated drinks by the lobby or on one of the outside terrace overlooking the Cancun hotel zone at night.
Open from 09:00 a.m to 12:00 midnight.
The POOL BAR
Poolside bar with swim-up section where you can enjoy your favorite drink as well as a variety of mid-day snacks and sandwiches.
Open from 09:00 a.m. to 06:00 p.m.
The GRILL
A sumptuous array of international cuisine located poolside with a breathtaking view over the Caribbean Sea.
Open from 12:00 noon to 11:00 p.m.
O
Located in the main lobby, O offers delicious energizing breakfast buffet or a la carte options. Inside setting or outside by the ocean overlooking the Caribbean Sea. Delight an irresistible variety of croissants, danish pastries and fresh breads made in our famous bakery.
Open from 06:30 a.m. to 12:00 noon.
The DELI
Treat yourself to a lovely breakfast at the terrace or grab something to enjoy during your adventurous day.
Open from 06:00 a.m. to 11:00 p.m.

Hotel Policies

Check-in:
1500
Check-out:
1300

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (274)

Ratings and reviews for Hyatt Regency Cancun

Overall score

4 / 5
274 out of 274
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.1
Location:
4.5
Value:
4.1

85% would recommend to a friend.

Sort by:
Review this hotel
Review of Hyatt Regency Cancun

Reviewer score

4
Anonymous
Washington, DC
Dec 23, 2010

Nice hotel, not the best location

My wife and I had a very nice 4-day vacation here, the beach was beautiful the staff were friendly, and the amenities were nice. The hotel property was smaller than others we had been to in the past; there is only one restaurant and 1.5 pools. The location was not fantastic if you want to venture outside of the property, it was about a ten minute walk to get to a few not-so-great restaurants. So, we had a wonderful, relaxing vacation for 4 days, but any longer would have been too long, unless we started planning full-day excursions.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Dining tip: In Hotel

The breakfast buffet in the hotel was awesome. It's 190 pesos per person (around $16), the food was delicious, and we ate enough that we only needed an afternoon snack before dinner. My wife and I ate there every morning.

Review of Hyatt Regency Cancun

Reviewer score

4
Sheabudda
Philadelphia
Dec 6, 2010

breathtaking get away

The staff at Hyatt made me feel so comfortable .I went on vacation alone for my 40th bday to relax They were the best The rooms were nice and rather comfy the breakfast buffet and the grill which was the restaurant at the hotel was amazing/// The spa was the best treatment ever thanks to them...they made my 40th bday spectacular

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Hyatt Regency Cancun

Reviewer score

2
swissgent
Denver, Colorado
Dec 1, 2010

No ambiance

Nightlife: None Hotel layout: Idiot steps up and down like a fugazi pyramid. hotel exudes a sterile feeling

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
2
Dining tip: In Hotel

Very poor choices

Review of Hyatt Regency Cancun

Reviewer score

3
Anonymous
Business
Mexico City
Nov 29, 2010

good location, nice beach, nice room

The hotel and rooms are very nice, good location, close to restaurants and the party area of Cancun. Nice beach. Not far from the city if you need to do some business there. Good value for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Most of the most popular party places are just a short walk distance, no need for a taxi or bus.

Review of Hyatt Regency Cancun

Reviewer score

5
Anonymous
Cassville, Missouri
Oct 26, 2010

Great stay at the Hyatt!

The Hyatt was awesome! We got a great deal on our trip and the hotel was amazing for the price! It is within walking distance of everything. It has an excellent beach and the staff was so nice! They helped us out with everything! Drinks and food are pricey but you can find a deal walking down the strip. We had a lot of bad luck in Cancun, we rented a car and got rearended, I got my camera stolen downtown at Paris Pharmacy and when we went to return the car to the Dollar rental place they tried to charge us a lot more than we had agreed on, plus we had a 0% deductable and full coverage insurance. They were just trying to get more money! If you rent a car, don't go to Dollar rental! They were so rude! Other than that, our hotel was awesome and the people were very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The meals and drinks are expensive so be prepared. Nightlife is a very short walk from this hotel.

Review of Hyatt Regency Cancun

Reviewer score

4
Anonymous
Athens, Ga
Aug 25, 2010

Had a wonderful time!!!.

The only thing I didn't like. You had sign a release not to bring outside food or drinks in hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short drive from hotel

Carribean Caranval. It was very nice and the dinner show was fabulous.

Review of Hyatt Regency Cancun

Reviewer score

4
Anonymous
Kansas
Aug 24, 2010

Great Place, Great Vacation, 1 complain.

Location is excellent. This side of the Hotel Zone is where most bars/ clubs are at, within walking distance for Hyatt guests. Everything was excellent,except there was a moldy smell in the room. I guess it was borderline annoying. I told the staff after checking out, maybe I should've told them after the 1st night. I don't know if that was the only room or if it was in the Central air system.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Money-saving tip: Short walk from hotel

Take the 24 hr bus service just a block from the hotel to go up and down the Hotel Zone and/or Downtown Cancun.

Review of Hyatt Regency Cancun

Reviewer score

4
Jujumonkey26
Southern California
Aug 21, 2010

Cancun August 8/13-8/20/2010

The Hyatt in general: This hotel was immaculate! I would recommend everyone to stay here. The hotel is right off the beach, perfect for relaxing and getting a tan and no matter what room you get, you'll get some type of oceanview. You're taken care of from the moment you get off your taxi. Upon check-in however, the receptionist has you sign a form stating that you will not bring in any outside food/drinks etc., however people still do so no worries! The rooms are beautiful and very clean! There's room service everyday, however room service personnel come by in the early morning to check whether they're able to clean the room or not, so if you don't want to be woken up at 9am, ask for a "privacy" placard and place it on your door and they'll come by later when you're out of your room to clean it. Rooms are cleaned everyday! Hotel features: The hotel restaurant is very yummy but pricey! Be ready to pay $18 USD+ per plate. The hotel lounge is very nice and well-priced (what you'd expect to pay at a US bar/lounge- $4.50 USD+ for beer and $9.50 USD for cocktails). Location: The hotel is located within a 5-7 minute walk from all the hot clubs/bars in Cancun as well as the food court and flee market area! Coco Bongo is a must! Best club ever, nothing else like it! There's also a little convenience store located across the street from the hotel so that you can buy any items from beer/drinks-personal items that you may need on your trip. Cancun in general: Cancun isn't cheap at all bec/it's a tourist area. If you're planning to party in Cancun, plan to pay as much as you would in the States. Bars range from $15-$50 USD for open bar. Word of caution on open bar, the quality of alcohol is very cheap! So, if you can't do cheap alcohol, buy your own drinks, however, if you don't mind...no problem!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Very short walk! 5-7 minute walk! Don't pay for a taxi to go to the bars bec/ they'll charge you $8 USD.

Review of Hyatt Regency Cancun

Reviewer score

3
Anonymous
Los Angeles
Jul 21, 2010

Beautiful stay, need some better beds

Hotel's has beautiful grounds and very helpful, polite staff that give you whatever you need and help convert money at the front desk. Room's are nice but a bit small, and they have uncomfortable beds and pillows. I am picky when it comes to my sleeping accommodations, so that spoiled it for me. Other than that, I liked the hotel and thought the location was in pretty central to the clubs, shopping, and Hotel zone in Cancun.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Review of Hyatt Regency Cancun

Reviewer score

5
Anonymous
New York, NY
Jul 19, 2010

Excellent value

I spent a whole week, and everything was just perfect. The friendly staff, the room, and -most important- the spotless beach... just steps away from the lobby.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Dining tip: Short walk from hotel

The hotel is a couple of blocks away of a wide variety of restaurants and bars. All of the very reasonably priced.

Back to menu Return to top