Rate and special offer based on Check-in: May 20, 2013 Check-out: May 23, 2013

Hyatt Regency Cancun

4 stars
Hotel Zone, PO Box 1201, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
274 reviews
You want to stay at Hyatt Regency

This is the best location in the hotel area. This modern contemporary mixed with local maxi can... See full review

  • Pumas
  • Apr 25, 2013
great vacation

great place to stay in Cancun, close to the night life. See full review

  • Letty Villegas
  • Apr 15, 2013
Conveniently located Punta Cancun beach hotel along Caribbean

Swept by balmy breezes, the Hyatt Regency Cancun is located along the sparkling Caribbean Sea within walking distance of shopping and nightlife. Features include a spa providing Vichy treatments and massages overlooking the ocean, a salon and a two-level pool with waterfall, garden cabanas and Balinese day beds as well as a fitness center. Comfortable, neutral-hued guest rooms are outfitted with MP3 alarm clocks and balconies and have sea, city or lagoon views.

 

Highlights
  • Two-tiered pool at Hyatt Regency Cancun offset by a waterfall, garden cabanas and quiet upper deck
  • Spa with ocean views and services such as massages, Vichy treatments and facials
  • Guest rooms with balconies overlooking the city, ocean or lagoon

 

Rooms

All guest rooms at the Hyatt Regency Cancun have one king or two double beds, private balconies, LCD TVs with cable, alarm clocks with MP3 capabilities and CD players, 24-hour room service, dual line phones and small dining areas as well as mini bars, bathrobes, in-room safes, wireless Internet service (fees apply) and individual climate control. Club-level rooms at the Hyatt Regency Cancun feature additional amenities, such as a lounge serving continental breakfast and evening cocktails and hors d'oeuvres.

 

Dining

A number of dining options at Hyatt Regency Cancun offer travelers choices. A poolside grill specializes in international, wood-fired dishes. A deli serves sandwiches, and a seaside spot offers buffet and a la carte selections. A pool bar pours tropical libations. The lounge and outdoor terraces facing the hotel zone offer drinks.

 

Recreation

The Hyatt Regency Cancun has a spacious, two-level swimming pool divided by a waterfall with a swim-up bar, chill upper-level deck and direct beach access to the turquoise Caribbean Sea. Other engaging options for adults and children include aerobics, beach volleyball, tennis and salsa lessons. Also, there is a spa on site and the Cancun Golf Club at Pok-Ta-Pok, fringed by Mayan ruins, is nearby.

 

Transportation
  • Cancun International Airport (15 mi/24 km)

 

Attractions
  • Cancun Convention Center (Across the street)
  • Cancun Golf Club at Pok-Ta-Pok (1.25 mi/2 km)

 

Business
  • Conference, meeting and event facilities for up to 400 people in 8,630 square feet of function space
  • High-speed Internet in public areas

 

Hyatt Regency Cancun Rooms

Standard Room with Balcony- 472 sq. ft.
Magnificent lagoon or city view from a private balcony welcome you to a 398 sq. ft offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, Voicemail, 24-hour room service, Iron/ ironing board and Concierge during regular hours
Ocean View w/Balcony-472 sq. ft.
Breathtaking premier views of the Caribbean Sea from a private balcony welcome you to a 398 sq. ft. offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, Chaise Lounge (rooms with one king bed), LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Voicemail, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, 24-hour room service, Iron/ ironing board and Concierge during regular hours.
Regency Club with Balcony-472 sq. ft.
Spectacular Caribbean Sea or lagoon views from a private balcony welcome you to a 947 sq. ft. on an exclusive VIP floor. Soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort with pampering amenities and one king or two double beds and modern bathrooms. Includes access to Regency Club Lounge that offers executive continental breakfast, a fine selection of cocktails and hors d'oeuvres in the evening, private check-in/out and personalized attention of our concierge. Including amenities as Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access, (fee applies), Deluxe Vanity Amenities, 24 hours room service, Iron/ ironing board , Dual line phones, Voicemail, Small dining table, Slippers, Hairdryer, Minibar, Individual air conditioning control, Robes, Coffee Maker, In-room safe and Concierge during regular hours.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa services
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
Safe deposit box
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5

Hotel Map

21.1347 -86.743
Area served
The Hyatt Regency Cancun is located on the tip of the Cancun Peninsula and surrounded on all sides by the Caribbean Sea.
Nearby airports
Hyatt Regency Cancun is 24 kilometres (15 miles) from Cancun International Airport.
Area description
Located in Punta Cancun, right on the Caribbean Ocean and in the heart of the Hotel Zone, Hyatt Regency Cancun is just steps away from world-class shopping, restaurants and nightlife.

Nearby points of interest

  • Museo Maya de Cancun: 1 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Avenida Kukulkan: 3.2 mi
  • Playa Delfines: 5.4 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Meeting facilities

Meeting Info
As well as offering the ultimate in comfort, cuisine and leisure, Hyatt Regency Cancun provides the perfect venue for your next Cancun conference, meeting or event for up to 400 people. Offering 8,630 square feet of function space in addition to outdoor spaces, the resort offers a full service business center and all guestrooms and public areas offer high-speed wireless Internet access. The Cancun Convention Center is conveniently located walking distance from the hotel and provides additional meeting

Dining

The LOUNGE & Terraces
Lounge bar with relaxed atmosphere to delight sophisticated drinks by the lobby or on one of the outside terrace overlooking the Cancun hotel zone at night.
Open from 09:00 a.m to 12:00 midnight.
The POOL BAR
Poolside bar with swim-up section where you can enjoy your favorite drink as well as a variety of mid-day snacks and sandwiches.
Open from 09:00 a.m. to 06:00 p.m.
The GRILL
A sumptuous array of international cuisine located poolside with a breathtaking view over the Caribbean Sea.
Open from 12:00 noon to 11:00 p.m.
O
Located in the main lobby, O offers delicious energizing breakfast buffet or a la carte options. Inside setting or outside by the ocean overlooking the Caribbean Sea. Delight an irresistible variety of croissants, danish pastries and fresh breads made in our famous bakery.
Open from 06:30 a.m. to 12:00 noon.
The DELI
Treat yourself to a lovely breakfast at the terrace or grab something to enjoy during your adventurous day.
Open from 06:00 a.m. to 11:00 p.m.

Hotel Policies

Check-in:
1500
Check-out:
1300

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (274)

Ratings and reviews for Hyatt Regency Cancun

Overall score

4 / 5
274 out of 274
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.1
Location:
4.5
Value:
4.1

85% would recommend to a friend.

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Review this hotel
Review of Hyatt Regency Cancun

Reviewer score

4
Woody and jean
Huntington, NY, USA
Mar 1, 2012

Winter getaway

Our room faced the road and the rear of another hotel. It was very noisy. I'd pay for an ocean view. Food was just ok and expensive. The pools and beach were great. Hotel staff were very good. There are life guards on the beach and I witnessed them rescue two swimmers. I was very impressed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short walk from hotel

Good restaurants a short walk away.

Review of Hyatt Regency Cancun

Reviewer score

4
Escape from Boston winter
Boston, MA, USA
Feb 26, 2012

Very nice!

We really enjoyed our stay. The large, sandy beach was fabulous for younger kids because of its protected location. The kids were able to snorkel and find sand dollars and see some fish. Our room had a beautiful view of the ocean and was simple and clean. We often ate at the hotel Grill and the food was fresh and good (not five star, but that is not what we expected!). Frankly, the hotel and its staff were lovely, it was an uncomplicated, relaxing vacation. Our only negative was that our first couple of nights, we had very loud neighbors and there was a noisy band playing several places down on the beach on and off.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

5
LeechyT
Vancouver, BC, Canada
Feb 26, 2012

Best Week Ever!

I was a little concerned after reading the reviews but wow what an amazing stay! The rooms weren't the prettiest rooms ever but they were perfect for us and we weren't in them much anyways. Even though we didn't pay for an ocean view we still got a little bit of one. There definitely is a bit of noise from the a/c in adjoining hotels but it didn't bug me. The staff there were so polite and although we didn't have to ask for much they would always be quick to help. The food was so good! The tuna at the Grill was probably my favorite meal ever. Drinks at the lounge were great, buffet at the O was great and the only reason I could imagine why people would complain is it's not all the high carbohydrate cheap food a lot of people are used to eating. All the seating around the hotel were super comfy. This hotel was nice and quiet, mostly older couples and a few couples with kids. We're early 30's but we like it quiet and relaxing and that's what the Hyatt gave us. Sun every day with the best beach around and even at night a staff member stood watch so we could take a quick walk on the beach. The bottled water on the sink side is free and they refilled it twice a day and more if you ask. They exchange American and Canadian at the front desk which is great. The food was a little pricey but good enough that when we return to the Hyatt we will pay the extra for all inclusive if we can. Thank-you to all the amazing staff for our above expectations stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

We tried quiet a few of the little mexican/ Taquito restaurants and stands and liked all of them. There is one just a couple blocks from the hotel at the front of the market and behind a tourist stand. They make fresh fruit juice too. That was my favourite. Best restaurant in Cancun IMO was Natura! If you walked from the hotel past cocobongo, Carlos n Charlies you'll see an OXXO ahead and its right beside there. Amazing food! Ate there five times!

Review of Hyatt Regency Cancun

Reviewer score

4
Vinny 1
Yonkers, NY, USA
Feb 22, 2012

NICE GETAWAY

The hotel is on the beach and walkaway from bars & restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

4
jjad
Boston, MA
Feb 22, 2012

Great Trip

Great hotel, very friendly staff, excellent location. The beach is beautiful and the weather was suburb.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of Hyatt Regency Cancun

Reviewer score

4
OLENKA143
New York, NY, USA
Feb 22, 2012

GREAT LOCATION

TOOK MY MOM FOR HER 50TH BIRTHDAY. LOCATION IS PERFECT, WE GOT TO DO SO MANY THINGS AROUND. DO NOT BUY EXCURTIONS AT THE HOTEL. WALK OUT SIDE MAKE LEFT U WILL SEE INFORMACION BOOTH, BARGAN WITH THOSE GUYS :) EVERYTHING IS 50% LESS THAN IN HOTEL. FOOD WAS GOOD. BEECH IS VERY NICE.HO TEL NEEDS TO BE UPDATED. LOUD NOISE COMES FROM THE STREET . BUT WE WERE OK WITH IT

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
5
Review of Hyatt Regency Cancun

Reviewer score

4
Mose
Philadelphia, PA, USA
Feb 19, 2012

Cancun packages: Hyatt Regency

Located at the north end of the strip, the resort in conveniently located within easy walking distance of convenience stores, super markets, restaurants, and car rental agencies, among others. The city bus stop (8.5 peso, or about USD$0.75) is only 1.5 blocks away. The indoor recreational facilities are quite good. The pools and beach areas are excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Not Applicable

Book activities on-line prior to arrival.

Review of Hyatt Regency Cancun

Reviewer score

5
midnitetiger
Long Island, New York, USA
Feb 15, 2012

wonderful mexican vacation

Great hotel in the best location on the strip.The matching cash deal offered by the hotel for food and services is a great deal. The room was clean and comfortable with great oceanside views. I Will stay here again. Every experience I had on my week long stay at this hotel was a good one.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

Across the street from the hotel is a mini market that is very inexpensive.

Review of Hyatt Regency Cancun

Reviewer score

5
Gladiatior55
NY
Feb 14, 2012

Excellent Stay

The Hyatt Regency is definitely a super choice for cancun with its brilliant location, excellent staff and great deals. Really made me want to consider extending for a much longer time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: In Hotel

The deal for doubling your hotel credit. Pay 100 get 200 worth of credit. amazing deal

Review of Hyatt Regency Cancun

Reviewer score

5
Baubau
Fremont, CA, USA
Jan 27, 2012

Nice stay!!

Haytt is a gorgeous hotel! GREAT location! Super friendly staff!! Amazing ocean view! Will definitely come back next year!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: In Hotel

Check out the double credits promotion.

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