Rate and special offer based on Check-in: May 20, 2013 Check-out: May 23, 2013

Hyatt Regency Cancun

4 stars
Hotel Zone, PO Box 1201, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
272 reviews
You want to stay at Hyatt Regency

This is the best location in the hotel area. This modern contemporary mixed with local maxi can... See full review

  • Pumas
  • Apr 25, 2013
great vacation

great place to stay in Cancun, close to the night life. See full review

  • Letty Villegas
  • Apr 15, 2013
Conveniently located Punta Cancun beach hotel along Caribbean

Swept by balmy breezes, the Hyatt Regency Cancun is located along the sparkling Caribbean Sea within walking distance of shopping and nightlife. Features include a spa providing Vichy treatments and massages overlooking the ocean, a salon and a two-level pool with waterfall, garden cabanas and Balinese day beds as well as a fitness center. Comfortable, neutral-hued guest rooms are outfitted with MP3 alarm clocks and balconies and have sea, city or lagoon views.

 

Highlights
  • Two-tiered pool at Hyatt Regency Cancun offset by a waterfall, garden cabanas and quiet upper deck
  • Spa with ocean views and services such as massages, Vichy treatments and facials
  • Guest rooms with balconies overlooking the city, ocean or lagoon

 

Rooms

All guest rooms at the Hyatt Regency Cancun have one king or two double beds, private balconies, LCD TVs with cable, alarm clocks with MP3 capabilities and CD players, 24-hour room service, dual line phones and small dining areas as well as mini bars, bathrobes, in-room safes, wireless Internet service (fees apply) and individual climate control. Club-level rooms at the Hyatt Regency Cancun feature additional amenities, such as a lounge serving continental breakfast and evening cocktails and hors d'oeuvres.

 

Dining

A number of dining options at Hyatt Regency Cancun offer travelers choices. A poolside grill specializes in international, wood-fired dishes. A deli serves sandwiches, and a seaside spot offers buffet and a la carte selections. A pool bar pours tropical libations. The lounge and outdoor terraces facing the hotel zone offer drinks.

 

Recreation

The Hyatt Regency Cancun has a spacious, two-level swimming pool divided by a waterfall with a swim-up bar, chill upper-level deck and direct beach access to the turquoise Caribbean Sea. Other engaging options for adults and children include aerobics, beach volleyball, tennis and salsa lessons. Also, there is a spa on site and the Cancun Golf Club at Pok-Ta-Pok, fringed by Mayan ruins, is nearby.

 

Transportation
  • Cancun International Airport (15 mi/24 km)

 

Attractions
  • Cancun Convention Center (Across the street)
  • Cancun Golf Club at Pok-Ta-Pok (1.25 mi/2 km)

 

Business
  • Conference, meeting and event facilities for up to 400 people in 8,630 square feet of function space
  • High-speed Internet in public areas

 

Hyatt Regency Cancun Rooms

Standard Room with Balcony- 472 sq. ft.
Magnificent lagoon or city view from a private balcony welcome you to a 398 sq. ft offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, Voicemail, 24-hour room service, Iron/ ironing board and Concierge during regular hours
Ocean View w/Balcony-472 sq. ft.
Breathtaking premier views of the Caribbean Sea from a private balcony welcome you to a 398 sq. ft. offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, Chaise Lounge (rooms with one king bed), LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Voicemail, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, 24-hour room service, Iron/ ironing board and Concierge during regular hours.
Regency Club with Balcony-472 sq. ft.
Spectacular Caribbean Sea or lagoon views from a private balcony welcome you to a 947 sq. ft. on an exclusive VIP floor. Soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort with pampering amenities and one king or two double beds and modern bathrooms. Includes access to Regency Club Lounge that offers executive continental breakfast, a fine selection of cocktails and hors d'oeuvres in the evening, private check-in/out and personalized attention of our concierge. Including amenities as Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access, (fee applies), Deluxe Vanity Amenities, 24 hours room service, Iron/ ironing board , Dual line phones, Voicemail, Small dining table, Slippers, Hairdryer, Minibar, Individual air conditioning control, Robes, Coffee Maker, In-room safe and Concierge during regular hours.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa services
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
Safe deposit box
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5

Hotel Map

21.1347 -86.743
Area served
The Hyatt Regency Cancun is located on the tip of the Cancun Peninsula and surrounded on all sides by the Caribbean Sea.
Nearby airports
Hyatt Regency Cancun is 24 kilometres (15 miles) from Cancun International Airport.
Area description
Located in Punta Cancun, right on the Caribbean Ocean and in the heart of the Hotel Zone, Hyatt Regency Cancun is just steps away from world-class shopping, restaurants and nightlife.

Meeting facilities

Meeting Info
As well as offering the ultimate in comfort, cuisine and leisure, Hyatt Regency Cancun provides the perfect venue for your next Cancun conference, meeting or event for up to 400 people. Offering 8,630 square feet of function space in addition to outdoor spaces, the resort offers a full service business center and all guestrooms and public areas offer high-speed wireless Internet access. The Cancun Convention Center is conveniently located walking distance from the hotel and provides additional meeting

Dining

The LOUNGE & Terraces
Lounge bar with relaxed atmosphere to delight sophisticated drinks by the lobby or on one of the outside terrace overlooking the Cancun hotel zone at night.
Open from 09:00 a.m to 12:00 midnight.
The POOL BAR
Poolside bar with swim-up section where you can enjoy your favorite drink as well as a variety of mid-day snacks and sandwiches.
Open from 09:00 a.m. to 06:00 p.m.
The GRILL
A sumptuous array of international cuisine located poolside with a breathtaking view over the Caribbean Sea.
Open from 12:00 noon to 11:00 p.m.
O
Located in the main lobby, O offers delicious energizing breakfast buffet or a la carte options. Inside setting or outside by the ocean overlooking the Caribbean Sea. Delight an irresistible variety of croissants, danish pastries and fresh breads made in our famous bakery.
Open from 06:30 a.m. to 12:00 noon.
The DELI
Treat yourself to a lovely breakfast at the terrace or grab something to enjoy during your adventurous day.
Open from 06:00 a.m. to 11:00 p.m.

Hotel Policies

Check-in:
1500
Check-out:
1300

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (272)

Ratings and reviews for Hyatt Regency Cancun

Overall score

4 / 5
272 out of 272
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.1
Location:
4.5
Value:
4.1

85% would recommend to a friend.

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Review this hotel
Review of Hyatt Regency Cancun

Reviewer score

3
Vacation loving
Boston, MA
May 1, 2013

Couple getaway

The good: Nice pool area. Beach is directly behind the hotel. Lots of lounge chairs and beds to relax on. Great location - very close to restaurants, shopping and nightlife. The bad: Floor was dirty in room. Furnitures were worn. Fridge was barely cold. Internet was not working on public computers & there was a charge to use the internet on the public comp, even for just 5 mins!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Review of Hyatt Regency Cancun

Reviewer score

4
Robert N.
Atlanta, GA
Apr 29, 2013

Nice Hotel - Reserve Your BED early

This was my 30th wedding anniversary present to my wife. I upgraded my room to a more expensive room, which stated 1 king or 2 full beds. When we arrived there were no King size beds available. The next King size bed would be ready 3 days later. Disappointed, is putting it mildly. We were able to move after the 3rd day to that room. We were compensated with free WiFi for the duration of our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Money-saving tip: Not Applicable

Book your transportation to and from hotel, before you arrive. Taxi's will attempt to charge you $50-60 a couple. Should be about 400 pesos ($35-40)When you arrive you may be asked to tour a local hotel. This is a sales pitch for timeshares.

Review of Hyatt Regency Cancun

Reviewer score

5
Pumas
Fort Lauderdale
Apr 25, 2013

You want to stay at Hyatt Regency

This is the best location in the hotel area. This modern contemporary mixed with local maxi can architechture makes you want to stay longer and the staff makes you to actually live there. I will come back to this great place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hyatt Regency Cancun

Reviewer score

4
Steve Moer
Los Angeles
Apr 22, 2013

Good

Good place to stay in. The view is amazing and the service are great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

4
Fun Tourist
Seattle, WA
Apr 21, 2013

Great location...great staff...great beach!!!

Staff is awesome from the check in process, beach service, room service and check out. Rooms are clean and tidy. View is amazing. Location to all the nightlife is great!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

1
Spielweg
Business
Berlin
Apr 21, 2013

Business

The Hotel was the worst Hyatt I ever have stayed. It's a terrible noisy hotel with ugly rooms. Could not sleep, generator is working night and day.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Hyatt Regency Cancun

Reviewer score

5
Letty Villegas
san diego
Apr 15, 2013

great vacation

great place to stay in Cancun, close to the night life.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Hyatt Regency Cancun

Reviewer score

3
Arredondos
Los Angeles, California
Apr 15, 2013

Needs that special something

In fact, we left the hotel the following day after our arrival. Not value for money. Not recommendable.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
2
Sightseeing tip: Short walk from hotel

Beach

Review of Hyatt Regency Cancun

Reviewer score

4
Mac A Doo
upstate NY
Apr 13, 2013

OK place , very nice beach setup

Our room faced the lobby , the noise from the other hotel condenser units made it almost impossible to sit on the balcony . breakfast cost 300 pesos per person , 28 dollars us ,no free continential bfast . Pool very nice .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short walk from hotel

Carlos and Charlies very good Mexican meals !

Review of Hyatt Regency Cancun

Reviewer score

4
Jenny simth
Los Angeles
Apr 12, 2013

Best location

They have best location at hotel zone in cancun It really close to center

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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