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Hotel Plaza Kokai Cancun

3 stars
AV. Uxmal #26, SM 2-A, MZ 3 LOTES 15 Y 16, Cancun, 77500

Value View all available promotions

Hotel Overview
Reviewer score
2.6
out of 5 7 reviews
sherrys

Cheap and cheerfull dead centre of town it was cheap for 33 euro a night Thnk you See full review

  • gerrys
  • Mar 28, 2013
Cancun Hotel with Best Service Anywhere!

The staff at this hotel are amazing. They were able to answer all of our questions truthfully, and... See full review

  • CancunKeyWest
  • Jan 8, 2012
Hotel Plaza Kokai is the best option for those who visit the city in a business trip or for pleasure.

Located a few steps away from the main avenues. Plaza Kokai is conveniently located at residential areas in downtown. Located only 10 minutes away from the beach and 25 minutes away from the airport.

The hotel has 2 bar (El Camarote and El Nauti) and 1 Restaurant (Los Balcones).

Hotel Plaza Kokai is a quiet and beautiful place to enjoy your holiday or another important events.

The hotel features 48 nice guestrooms designed in soft tonalities, on the whole with its service and impeccable cleanliness will provide you a lovely ambiance for relaxing. Plaza Kokai Cancun has been remodeled in order to be always updated to our guests needs. Hotel Amenities: Swimming pool, business center, restaurant, room service, For our guest's amusement and even though we are located at downtown Cancun, we feature a Beach Club where you'll enjoy the white sandy beaches, its crystal and tranquil waters, the soft breeze and warm sun **Ask for transportation at the front desk.

Hotel Plaza Kokai Cancun Rooms

Standard
This room offers two double beds with cable TV, air conditioning, coffee machine and hair dryer. Free wireless Internet.
Standard w/breakfast
This room offers two double beds with cable TV, air conditioning, coffee machine and hair dryer. Free wireless Internet. Continental Breakfast Included. Children from 5 to 10 years old will pay an additional fee of %5.00 USD per day per breakfast.

Amenities

  • Wireless internet
  • FREE parking
  • Pool
Activities
Pool
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

21.1641 -86.8228
Area served
Cancun.
Nearby airports
Cancun International Airport.
Area description
Hotel Plaza Kokai Cancun is located only 10 minutes away from the beach, and 25 minutes away from the airport in the heart of downtown Cancun.

Nearby points of interest

  • Avenida Tulum: 0.2 mi
  • Dubai Palace Casino: 1.4 mi
  • Playa Tortugas: 2.3 mi
  • Museo Maya de Cancun: 4.8 mi
  • Interactive Aquarium: 5.4 mi
  • El Rey Ruins: 5.4 mi
  • Avenida Kukulkan: 5.6 mi
  • Playa Delfines: 7.4 mi
  • Iberostar Cancun Golf Course: 7.7 mi
  • Wet'n Wild Cancun: 8.1 mi
  • Dolphinaris Cancun: 8.7 mi
  • Riviera Cancun Golf: 10.1 mi

Meeting facilities

Meeting Info
El Camerote: Your event is just as important to us as it is to you. Our staff are ready to help you in every possible way and will take care of everything while you focus on having an excellent time. 100 pax for banquet. Los Balcones: Throw an intimate party or small event here and let our excellent personal service and beautifully arranged facilities make this a wonderful moment for you and your loved ones. 100 pax for banquet.

Dining

Nauti Sport Bar
Open Monday to Satuday from 3:00 p.m. to 12:00 p.m. Is the perfect place to entertain you and forget about daily stress. It has a wide range of domestic and imported wines, as well as a varied menu of snacks. Here you will enjoy chess or dominoes game, also a giant TV screen where you can watch musical videos or sportive events.
Bar El Camarote
Open from 10:30 p.m. to 3:00 a.m. Live a great experience in a bohemian ambiance with live music, it is the ideal place to spend unforgettable moments, enjoy a delicious drink and make new friends. Open Thursday, Friday and Saturday.
Los Balcones
Open from 7:00 a.m. to 11:00 p.m. Conveniently located at the hotel terrace, The Balconies include gastronomic delights of International cuisine, with our renowned service. Enjoy the traditional breakfast or a delicious lunch or dinner. We also offer a complete Executive menu.Friday and Saturday Bohemian night with live music. The Restaurant is open 8 am to 10 pm.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (7)

Ratings and reviews for Hotel Plaza Kokai Cancun

Overall score

2.6 / 5
About the scores
7 out of 7
Amenities:
2.1
Room cleanliness:
3
Hotel staff:
3.1
Room comfort:
2.3
Location:
3.1
Value:
2.4

43% would recommend to a friend.

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Review this hotel
Review of Hotel Plaza Kokai Cancun

Reviewer score

2

Would not recommend

Kesty25
Memphis tn
May 25, 2013

Very basic only

Air conditioning weak! Water in shower only a trickle. Location of hotel very good in relation to downtown, shopping and restaurants. Staff nice. The old saying, "you get what you pay for" really applied in this case.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Review of Hotel Plaza Kokai Cancun

Reviewer score

4

Would recommend

gerrys
dublin
Mar 28, 2013

sherrys

Cheap and cheerfull dead centre of town it was cheap for 33 euro a night Thnk you

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Review of Hotel Plaza Kokai Cancun

Reviewer score

1

Would not recommend

Robg60
Bloomfield, CT
Mar 11, 2013

Scary Hotel- Avoid at all costs

This hotel was horrible. There is a band that plays below all the rooms until 2am every night. The beds were harder than wooden planks. No refrigerator, cable tv, or safe provided. Pictures are very misleading.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Review of Hotel Plaza Kokai Cancun

Reviewer score

1

Would not recommend

Ralphygirl
sydney australia
Apr 14, 2012

SIngle traveler

I arrived late at night to find that they did not have my booking and the hotel was completely booked out. The woman at reception kept looking after everyone else instead of helping me because it was obviously too difficult for her and much easier to hand out keys to other people, so that I felt like I was invisible. It was probably the worst staff service I have ever experienced and the hotel was awful to boot. I would NOT recommend this place to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
2
Value:
2
Review of Hotel Plaza Kokai Cancun

Reviewer score

4

Would recommend

CancunKeyWest
Philadelphia, PA, USA
Jan 8, 2012

Cancun Hotel with Best Service Anywhere!

The staff at this hotel are amazing. They were able to answer all of our questions truthfully, and guided us to some fantastic restaurants. They were also very helpful in acquiring a taxi for our return trip to the airport. The water from the tap is not safe to drink but they provide you with bottled water at no charge. They also have free internet available 24/7. It was an incredibly nice hotel that was definitely more affordable than an all-inclusive hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Money-saving tip: Not Applicable

Learn how to use the public bus system.... it is very easy to use and quite inexpensive!

Review of Hotel Plaza Kokai Cancun

Reviewer score

1

Would not recommend

Grossed out
Long Island
Aug 12, 2011

Avoid! Avoid! Avoid!

I expected a Best Western to be clean with friendly staff and this hotel is a dump and a nightmare. The photo on the website is NOT the hotel you will be staying at. Ants everywhere, cigarette burns on the sheets, lampshades, and furniture, moldy and dirty shower, broken sink, water stained ceilings. You're promised a free breakfast and they will yell at you saying that it is not included. Ad says that there are computers for hotel guest use and there were only wires for one. EXTREMELY RUDE staff. It is also in the middle of a scary neighborhood and not near any attractions or an ATM. After 1 night we got out of there and checked into a different hotel. DO NOT GO HERE!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Review of Hotel Plaza Kokai Cancun

Reviewer score

5

Would recommend

Anonymous
melb, aus
Jan 17, 2011

Aaaa

this is a good hotel. the rooms are clean the staff are very friendly. the breakfast is basic, bread, jam, coffee and OJ. Not near the beach but very close to central bus terminal. from airport catch the ado bus to the central cancun terminal and this hotel is 50m from there. ideal place for a night before you fly in or out if just passing through cancun. its a 2 star hotel, u get what you pay for

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Short walk from hotel

this hotel is close to ado central bus terminal which is a 45 peso trip to the airport

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