Rate and special offer based on Check-in: Feb 29, 2016 Check-out: Mar 3, 2016

Hard Rock Hotel Cancun - All Inclusive

5 stars
View map of Blvd. Kukulcan Km 14.5 Hotel Zone, Cancun, 77500

Hotel Overview

Reviewer score
4.9
out of 5
13 reviews
That's great travel!!

That's enough all inclusive. We enjoyed too much with nothing to work. See full review

  • JH Lee
  • Aug 9, 2015
Fantastic family trip

The Hard Rock is the best resort that we have stayed at in Cancun. They staff is friendly and very... See full review

  • Kenneth N.
  • Aug 9, 2015

If you're looking for a real vacation in a luxury ambiance, the Hard Rock Hotel in Cancun is an all-inclusive resort that rocks 24 hours a day. Sparkling beachfront vistas await the traveler who enjoys a cosmopolitan setting with a Mexican flavor. Ocean views, private balconies and hydro-spa tub all set the mood to be pampered like a star. This hotel was ranked by U.S. News as one of the Best Hotels in Cancun for 2015.

Highlights

A gorgeous, lagoon-style pool and sports such as tennis, basketball or volleyball are included on the premises. You can golf surrounded by mangroves and exotic flora and fauna at the Riveria Cancun Golf Club 18-hole signature Jack Nicklaus course. Enjoy staying fit at the Body Rock Fitness Center, or experience the Music Lab for a genuine rock-and-roll experience with instruction; experienced musicians can cut a professional track in the Studio experience. There's a Kids Club for the youngest visitors, and you can take your teen to the Cavern Club for a game of air hockey or pool. The Hard Rock even has a disco for teens 13 to 17. Dining includes Zen, for Asian-style fare; Ciao, for an Italian fine-dining experience; and Ipanema, for Brazilian-style steak. With a total of 10 restaurants and abundant bars, you will be well served.

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Hotel Map

21.0892 -86.7698
Area served
Cancun, Mexico.
Nearby airports
Cancun International Airport (CUN): Approximate driving time is 18 minutes and distance is 17.5 km (11 mins).
Area description
Hard Rock Hotel Cancun is located on one of the most beautiful turquoise beaches in the Caribbean, and situated near Cancun's most important shopping and party centers.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hard Rock Hotel Cancun - All Inclusive

Overall score

4.9 / 5
5.01.0
13 out of 13
Amenities:
4.8
Cleanliness:
4.8
Hotel staff:
4.9
Comfort:
4.7
Location:
4.9
Value:
4.8

100% would recommend to a friend.

Sort by:
Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
JH Lee
Family
Montgomery
Aug 9, 2015

That's great travel!!

That's enough all inclusive. We enjoyed too much with nothing to work.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
Kenneth N.
Family
Florala
Aug 9, 2015

Fantastic family trip

The Hard Rock is the best resort that we have stayed at in Cancun. They staff is friendly and very professional. The All Inclusive is the best in Cancun. The food and drinks are great!!! I recommend The Hard Rock for everybody.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
Hecne and Bi
Family
N/A
Aug 6, 2015

Great place with the kid

We went with the kid with have a great vacation kid love it food was good . room

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

4
5.01.0
Cindy S.
Family
N/A
Jun 29, 2015

Great Family Trip

Stayed at the Hard Rock Cancun and while the location is amazing, the hotel is in need of some renovations. Paint peeling off the walls, mildew in the rooms due to the humidity, housekeeping has no standard list of what to replenish in the rooms (wash cloths, hand towels, coffee cups) etc. One thing I would avoid doing is the vacation club spiel. The only good thing about that is that you get discounted excursions, which is why we went to it. With that being said, there are tons of activities to do all day long! We traveled with our 22 & 18 year old kids and there was plenty for them, and us, to do all day! The food and service personnel were top notch! We weren't expecting a lot for the food, but were so surprised at how great it was! We will definitely plan to go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
2
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Family

Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
Kenneth N.
Family
Florala
Jun 19, 2015

Fantastic Family Trip

The Hotel was great. This was our second time staying at this hotel and I see a third time coming. We have stayed at different hotels in Cancun but none compare to The Hard Rock. The All Inclusive is the best we have had and I recommend it to everyone. The staff was very professional and friendly. I will be returning again in July 2015!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
Thomas S.
Couples
N/A
Jun 10, 2015

Awesome First Timers

It was our first time to Cancun and our first time to an all inclusive. Wow we loved it. The hotel was awesome and had daily activities so you didn't even have to leave the resort. The staff was great very attentive and ready to help whenever you needed it. They always made sure you had a fresh drink in your hand. I had heard reviews that the food was just ok, well it was more than ok it was amazing. What a steal! The food tasted and looked like it came from a five star restaurant. Could not have been better!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
jermaine w.
Friends
bronx
Apr 9, 2015

Great trip!

You pay alil more and get everything you pay for.... first time at a hard rock and well worth it... U won't be disappointed....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Friends

Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
Anne
Friends
N/A
Mar 9, 2015

This place rocks!

Beautiful hotel. Beyond clean. The staff goes out of their way to make sure you have everything you need. The pools were beautiful. The ocean is right in the back of hotel. This was a perfect vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
Michael L.
Friends
N/A
Feb 10, 2015

Awesome vacation. Great value

Four night all inclusive! Best all inclusive we have booked. Unending fresh cooked food that was awesome. Service was a ten. Staf could not have been more pleasant. Restaurant employees were the best. Definately would go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
Jeff Italian
Couples
Woodbridge, Virginia
Dec 9, 2014

Jeff Ferlazzo

Excellent vacation, going back next year. Food was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

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