Hard Rock Hotel Cancun - All Inclusive
http://www.orbitz.com/hotel/Mexico/Cancun/Hard_Rock_Hotel_Cancun_-_All_Inclusive.h5877/
Hotel Overview
Wont stay anywhere else!
Great staff, all inclusive was spot on. Everything was above and beyond our dreams.
See full review
-
clay the honeymooner
- Apr 27, 2013
Hard Rock Rocks !
Even better than when was Cancun Palace. Great Food, Great Service, all-around great experience....
See full review
-
TonyInDallas
- Apr 25, 2013
Hard Rock Hotel Cancun - All Inclusive Rooms
- Deluxe Diamond -Ocean View 403 Sq.Ft - Concierge on Call - Include 2 Massages 25 min - 1 king bed
- Let's amp things up. First, get it started when you hook up to your own iPod compatible sound system. Then, double down with the best of an upgraded liquor selection or choose from our exclusive restaurant and late-night pillow menu. It comes with one King bed, a double Jacuzzi, wirelesses internet, LCD Satellite TV. Taking advantage of two 25-minute massages at the spa with aromatherapy. Hitting the sand with your complimentary Beach Bag. Exclusive Concierge. Balcony with chairs and a table. DVD Player and CD Player. 24-Hour room service with select menu from restaurants to create a "Special Menu". Nightly Petit Fourr & Nightly Turndown Service
- Family Rock Suite Platinum - Ocean View 1,065 Sq.Ft - 2 rooms 2 double beds and 1 king bed
- This suit has seen a million faces and rocked them all. One bedroom with a King bed and a second with two double beds. Private terrace and most w/ lounge chairs, chairs & table. Living Room. Dining Room. Enjoy the best of premium liquor from an in-room dispenser. An exclusive restaurant and late-night pillow menu, Aromatherapy. Your very own iPod dock. Enjoy all the spoils including wireless internet, an LCD Satellite TV, double Jacuzzi and luxurious Rock Spa amenities. DVD Player, CD Player, Bathrobes & Slippers. 24-Hour room service with select menu from restaurants to create a "Special Menu". Nightly Petit Fours & Nightly Turndown Service
- Deluxe Family Lagoon View
- Two connecting suites, one with a King bed and another with two double beds including a double Jacuzzi and wine in the adults room. LCD Satellite TV, wireless internet, and sunset view balcony. Along with your welcome amenities and Fun In The Sun Bucket Kit An Xbox 360 and DVD player with epic games and DVDs available on request. All you have to do is kick back and enjoy your fully stocked bar with everything from liquor, and beer to kid-friendly snacks and Rock Spa products. Bathrobes & Slippers including mini size for children. 24-Hour room service & Turndown Service. Views: Lagoon view.
- Deluxe Room - Resort View 457 Sq.Ft - 2 dobles beds or 1 kind bed
- Your room is your backstage, so we decked it out with everything you need to rock the show and keep the good times rolling. That means:One King or two double beds, Satellite TV with LCD screen, A Balcony with two chairs & table and a premium Hard Rock liquor dispenser for the perfect shot. Oh, and did we mention wireless internet and double Jacuzzi and in room wine. Digital safe (laptop size) 24-Hour room service &Turndown Service.
- Deluxe Gold - Lagoon View 457 Sq.Ft - 2 dobles beds or 1 kind bed
- Live like a legend without even releasing a self-titled debut album. Enjoy: One King or two double beds alongside your sunset view balcony and double Jacuzzi and wine in the room. The Satellite TV with LCD screen. Wireless internet, and complimentary dispenser stocked with top-notch liquor and beer. Rock Spa Bath Amenities. Digital safe (laptop size)24-Hour room service &Turndown Service
- Deluxe Platinum - Ocean View 457 Sq.Ft - 2 dobles beds or 1 kind bed
- We really set the stage with this one - without all the lasers and pyrotechnics, that is. Each suite includes: A balcony and seating area overlooking an ocean view and is designed for your ultimate comfort with one King or two double beds. Enjoy your double Jacuzzi and wine in the room. LCD Satellite TV and Wireless internet. Hard Rock liquor dispenser fully loaded with premium brands. Mini Bar contains sodas, bottled water, juices & domestic beer. 24-Hour room service & Turndown Service.
Amenities
- All inclusive
- FREE internet
- FREE parking
- Outdoor pool
- General
- Concierge
- Elevators
- Activities
- Outdoor pool
- Fitness center or spa
- Spa services
- Solarium
- Tennis
- Dining
- All inclusive
- Bar/Lounge
- Restaurant
- 24 hour room service
- Room service
- Services
- Business center
- Laundry service
- Safe deposit box
- Tour desk
- Meeting/Banquet facilities
- Barber/Beauty shop
- Conference facilities
- Doctor on call
- Gift shop
- Currency exchange
- Internet
- FREE internet
- Parking
- FREE parking
- Accessibility
- Handicapped rooms/facilities
- Accessible facilities
- Wheel chair access
- Accessible parking
- Handicapped parking
- Wheelchair accessible elevators
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Hotel Map
- Area served
- Cancun, Mexico.
- Nearby airports
- Cancun International Airport (CUN): Approximate driving time is 18 minutes and distance is 17.5 km (11 mins).
- Area description
- Hard Rock Hotel Cancun is located on one of the most beautiful turquoise beaches in the Caribbean, and situated near Cancun's most important shopping and party centers.
Dining
- The Market
- International buffet
- Frida
- Contemporary Mexican a la carte
- Splash
- Pool bar
- Zen
- Asian a la carte - Izakaya, teppanyaki & sushi
- Ciao
- Italian fine dining a la carte
- Ipanema
- Rodizio - Brazilian Grill
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets
Guest Reviews (17)
Ratings and reviews for Hard Rock Hotel Cancun - All Inclusive
- All travelers (17) 4.5 / 5
- Couples (9) 4.6 / 5
- Families (8) 4.4 / 5
- Amenities:
- 4.5
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.6
- Room comfort:
- 4.5
- Location:
- 4.4
- Value:
- 4.2
88%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Trying to Romance my Wife
Pretty Ordinary
Not sure how this property received a 5 star rating. Accommodations were average, food and beverage was average, and service was below average. Rooms were loud at night, and staff was overbearing in trying to push the timeshare concept. Didn't get what I paid for.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 2
- Value:
- 3
Nightlife tip:
Short walk from hotel
Didn't know there was a show every night on the property until half way through our stay. Nice little perk.
Reviewer score
Would recommend
clay the honeymooner
Wont stay anywhere else!
Great staff, all inclusive was spot on. Everything was above and beyond our dreams.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Money-saving tip:
In Hotel
All inclusive helped us enjoy the trip to its fullest.
Reviewer score
Would recommend
Mayo the corona drinker
Great place
Hotel was great, beer was not good. Wish they had CORONA beer or a different selection. Food and staff were great. The $1500 credit * is a joke. Over all had a great time with the family.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Time-saving tip:
Not Applicable
Just take the bus, it's around .80 compare to an expensive taxi ride
Reviewer score
Would recommend
TonyInDallas
Hard Rock Rocks !
Even better than when was Cancun Palace. Great Food, Great Service, all-around great experience. Did Jungle Tour, Dolphin Swim, 2-Tank Dive to Cozumel Trip, Spa...... All was good, will be back next year same time.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short drive from hotel
Dolphin Dive is a Must !
Reviewer score
Would recommend
Tropical Couple
Completely enjoyed the Hard Rock!! 4/9-4/14
My husband and I felt like we were in paradise! Cancun is amazing and the Hard Rock and the ENTIRE staff does everything to make it a wonderful experience! Our room was very clean, as was the enitre hotel and grounds. They offered such a variety food with different experiences at each restaurant. LADIES*** the lighting was very poor in the room to apply make up. Larenzo was the best waiter at the pool! And KiKA was a blast at exercising by the pool. The hallways at night were loud... echoed... but the experience with the Hard Rock was A+
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Money-saving tip:
Not Applicable
We used the Greyline car service and it was well worth the price! A private car (Mercedes) picked us up at the airport and on the day of departured was there to return us promptly. One price prepaid, didn't have to mess with taxi or shuttle.
Reviewer score
Would recommend
skiutah
Honeymoon
Hard Rock does it right! Great rooms, friendly staff, wonderful food and classy environment. We were very happy with everything.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Winter Fun
Spring break with kids
The hotel was very modern in decor and the room although not very spacious was comfortable and clean. Food at most of the restaurants and buffet were good for an all inclusive (nothing fancy but better than mediocre). My kids enjoyed the pool and kids club the most. We had a voucher we had to use at a different hotel do we only stayed 2 nights at this hotel. Because we had something to compare to, I was quite surprised that the pool water was so warm at Hard Rock. The kids club also had a mini- waterpark with a couple slides and bridges, very nice for the kids. My only dislike at the kids club is that they do not separate the kids into different age groups. Sometimes the older kids are rough and may not be careful when playing soccer next to the toddlers. I would definitely come back if there was a deal since it is pretty costly per night.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Dining tip:
Short walk from hotel
The hotel is not that big so all the restaurants were easy to get to.
Reviewer score
Would recommend
Annieluqui
Great staff
Everybody was very kind and helful. GREAT FOOD. the brazilian restaurant was the best. The Jacuzzi inside the bedroom great idea, you can relax while wathing tv
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Richard and Anabely
Amazing
We had the best vacation! Beautiful resort and the staff was amazing.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
Try them all!!! Food was amazing.
Reviewer score
Would recommend
Great Family Time
We had an amazing time at Hard Rock. Other than white sandy beach, the pool is amazing and there are always poolside activities which keeps both adults and kids entertained. The food choice is great, and offered both buffer and a la cart. Try out the Japanese restaraunt although there are ususally a long wait for Teppanyaki. We have stayed in the Marriott nearby which is not All Inclusive. We and our kids much prefer the Hard Rock. I believe it also offers better value when adding up all the cost (food, transportation, entertainment, etc). Will return again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
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