Grand Park Royal Cancun Caribe - All Inclusive

Well, I cannot say this hotel is the best but reasonable. They have everything for my relaxing. But some of waiters in the main buffet had very bad attitude to the guest who did not pay tips for them, even though they are all inclusive. Waiters know who pay tips or not and their treat to guest are dependent on it...(Not every waiter, some..) But, for all, not bad, reasonable price.

This Hotel is Amazing!! CLEAN, CLEAN,CLEAN!! The people are great and friendly and they are always cleaning and making sure this resort looks top notch. The Hotel has amazing pools, bars, and restaurants, and a amazing beach!! We never left the pool with the swim up bar because it's just amazing and so fun!! Top shelf drinks, all you can drink ( beefeater, cuervo, absolute, stoli, etc. ) The nacho bar is so good and we ate that everyday for lunch. The buffet was actually amazing and clean!! You could always find something very good at the buffet. The 2 restaurants are good, the Italian has a beautiful view and the best cheese brocolli soup you have ever tasted =) The oriental is good but the sauce is a little heavy on the entrees. I would order a couple appetizers for my meal. We had amazing weather everyday with a great breeze so you never were too hot!! Just beware if you don't burn wear 15-30spf and if you do burn wear 70 =) sun is intense all day!! I wish I could write a whole story about this hotel so take it from me we like top notch places because we like clean ,good drinks, etc. And this place was even more than we could ask for. The views are amazing!! The concha restaurant is great view and very good breakfast and lunch if you don't like buffets. Take a night out and walk across the street to Lorenzillos. Alittle pricey but so worth it!! Sit on the water and feed fish and stay during sunset and watch a alligator swim up to the light.. Very coo, Plus pick out your own Lobster you won't regret it!! Not a huge night life scene so if you like go out at night it's fine for you and if you like to chill at night this is the place for you!! Hope this helps!!! Don't look at all the negative reviews because I'm not sure who these people are maybe they are extremely hard to please!! I really hope you enjoy your trip as much as we did!!!

Went for a wedding and would go again tomorrow! This place is paradise! Beatufiul room ~ spotless ~ Staff were the friendliest and so helpful! All restaurants were absolutely incredible ~ Would recommend this to anyone wanting to relax in a perfect place!

This is a wonderful hotel in the Hotel Zone of Cancun. The food is especially fantastic. Also the pool is very nice and the entire property is SPOTLESS! Great staff with great attitudes. We've stayed at many hotels in Cancun and this is the we will be returning to.

it was an excellent family vacation, great service and food.

unforgettable, we will definitely going back. the customer service was extraordinary, and the food was really good too.

"All inclusive" BUT Only given two towels for family of four. Had to pay for fitness center (all inclusive?) Had to pay for internet (all inclusive?) "MiniBar stocked daily" with maximum two Coronas per day???? Had no success making a reservation (allready full) even being there at 12:10 to make reservations when they started taking them at noon. Security was lacking as the deadbolt could be unlocked with a normal key and the guest room doors lacked anytype of chain lock. Also, witnessed a number of times that fthe front desk would make a new key for someone with out verifying that they were the registered guest of the room. Bar service and buffet service were good but very dissapointed in not being able to experience either of the other two restaurants.

It was our first family vacation , 10 of us . It was awesome and we loved hotel and food . Hotel was so clean , I think it was cleaner than our house , I didn't see any dusts in the room. It was pleasant to stay and kids loved the food and place. We want to go back again.

Usually never write reviews because its subjective anyway but had to mention mine so be aware. Only two restaurants on the premises beside the norm buffet but they don't allow kids under 16! I understand but definitely should have been forewarned . In the package had free wifi, had to change rooms according to them because I had a toddler with me, didn't mind but my Internet was not working anymore when I asked about a solution I was answered that I can go and use Internet in the lobby of that previous building . Yeah right, if it was not for the Skype need I would mind no Internet for a week however I have payed essentially twice for it. There is no doctor on site! My toddler got a rash , they call a doctor, who tells me he is not sure what is it and tells me we should go to a local hospital. Long story short the doctor experience was bad. Our pediatrician said its most probably irritation from the jacuzzi if its not cleaned up well. We had to cut the trip short because of it. I should have known better! They do not have professional pictures services either, I know it's a perk but hey I am on a vacation ant the first hotel that did not have one. overall you can do better for the money. Oh and at the bar they always tried to use the lower brand alcohol like stolichnaia vodka vs absolut or some sweet Baylis substitute liquor mix with the real thing, stick to the beer I guess. One word description AVERAGE!

We stayed from Dec 31st to Jan 2nd and we had a great time there. The room was clean and was comfortable. Only thing I didn't like was the restaurant. It was good but with children we didn't have option other than buffet restaurant...