Rate and special offer based on Check-in: Mar 23, 2015 Check-out: Mar 25, 2015

Grand Oasis Cancun All Inclusive

3 stars
View map of Hotel Zone KM. 16.5 Blvd Kukulcan, Cancun, 77500

Hotel Overview

Reviewer score
3.3
out of 5
291 reviews
Trip with little brother and friend in Cancun!

1. Location was not that far away from Cancun airport. I used shared shuttle bus from supershuttle.... See full review

  • gabriellak
  • Feb 13, 2015
Great Family trip

The Grand Oasis was awesome...Lots of things to do and eat... We also loved the giant pool.. you... See full review

  • HardwareChic
  • Feb 4, 2015
Lively resort with superior service, gourmet dining and a variety of entertainment activities are perfect for guests of all ages

The Oasis Cancun All Inclusive hotel is adjacent to the Nichupte Lagoon, just a short drive away from Plaza Kukulcan and the heart of the main tourist area. The hotel offers a range of sports facilities, including tennis courts and a golf course, nightly theatre entertainment and a nightclub, so guests are not likely to be left short of things to do. The biggest highlight of the Oasis Cancun may be the incredible swimming complex, where pools and waterways wind past exotic gardens and guests can enjoy waterfalls and swim-up bars.

3 Reasons To Stay:
  • Incredible swimming pool complex with serpentine pool and exotic surroundings
  • Brilliant location in the Hotel Zone, minutes away from the shops and boutiques of Plaza Kukulcan
  • Night and Day Entertainment with plenty of activities and close to all the action Cancun has to offer

Oasis Cancun All Inclusive Rooms

Rooms at Oasis Cancun are decorated in a contemporary local style, with pleasant views over the bay, Nichupte Lagoon or the attractive on-site gardens. Guests have access to a private terrace or balcony in each room, where they can enjoy the great weather or unwind with a good novel. The accommodation features a high standard of amenities and selected rooms include marble countertops in the bathrooms and direct beach access. A well-stocked minibar provides refreshments and cold beverages (fees apply). Suites are also available at Oasis Cancun All Inclusive for those who are looking for a little more space and luxury, and feature a relaxing whirlpool bath.

Things To Do:
  • Cancun Jungle Tours (0.4 mi/0.7 km)
  • Aquaworld (0.5 mi/0.9 km)
  • El Rey Ruins (1.7 mi/2.8 km)
  • La Isla Shopping Village (3.4 mi/5.5 km)
  • Cancun Conference Center (4.1 mi/6.6 km)
  • El Zocalo (4.1 mi/6.6 km)
  • Wet'n Wild Water Park and Dolphinaris (5.6 mi/9 km)

Grand Oasis Cancun All Inclusive Rooms

Standard Room
Rooms are located throughout the property and each has a terrace or balcony with various views including the gardens, pool, ocean or lagoon. Each well appointed guest room has air-conditioning, private bath with bath tub, a king-size bed or two double beds, 42" flat screen TV with cable and PPV (pay-per-view) service, direct-dial telephone ($), mini-bar with water, soft drinks and beer, safety-deposit box ($), WIFI access ($), hair dryer, radio alarm clock, and amenities.
Sunset Room
All rooms are located in the Palmar Building and have a terrace or balcony with views of the Nichupt lagoon. Each well appointed guest room has air-conditioning, private bath with bath tub, a king-size bed or two double beds, 42" flat screen TV with cable and PPV (pay-per-view) service, direct-dial telephone ($), mini-bar with water, soft drinks and beer, safety-deposit box ($), WIFI access ($), hair dryer, radio alarm clock, and amenities.
Ocean Front Room
All rooms and suites are located within the beachfront building and have a terrace or balcony with splendid views and easy access to the Caribbean ocean. Each well appointed guest room has air-conditioning, private bath with bath tub, a king-size bed or two double beds, 42" flat screen TV with cable and PPV (pay-per-view) service, direct-dial telephone ($), mini-bar with water, soft drinks and beer, safety-deposit box ($), WIFI access ($), hair dryer, radio alarm clock, and amenities.
Pyramid Room
All rooms and suites are located within the main pyramid and have a terrace or balcony with splendid views Caribbean ocean or Nichupt lagoon. Each well appointed guest room has air-conditioning, private bath with bath tub, a king-size bed or two double beds, 42" flat screen TV with cable and PPV (pay-per-view) service, direct-dial telephone ($), mini-bar with water, soft drinks and beer, safety-deposit box ($), WIFI access ($), hair dryer, radio alarm clock, and amenities.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Golf
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking

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Hotel Map

21.0777 -86.7748
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport
Area description
Ruinas Del Rey, Marina Aquaworld, Plaza Kukulcan, Wet & Wild Water Park

Nearby points of interest

  • Playa Delfines: 1 mi
  • Avenida Kukulkan: 1.3 mi
  • Interactive Aquarium: 2.3 mi
  • El Rey Ruins: 2.4 mi
  • Wet'n Wild Cancun: 3.4 mi
  • Dolphinaris Cancun: 3.7 mi
  • Playa Tortugas: 5.1 mi
  • Museo Maya de Cancun: 5.1 mi
  • Riviera Cancun Golf: 5.1 mi
  • Dubai Palace Casino: 5.6 mi
  • Avenida Tulum: 6.6 mi

Meeting facilities

Meeting Info
Meeting space in 7 break-out rooms, from 25 to 1000 people depending on the required set-up

Dining

SARAPE RESTAURANT
Pool Side Restaurant with authentic Tex-Mex flavor to enjoy for lunch or dinner or both: Lunch 12.00 to 4.00pm Dinner 6.00pm to 11.00pm
HAMMOCKS SNACK BAR
Pool Side Delicious sandwiches and drinks open from 11.00am to 6.00pm
TATISH SPORTS BAR
A variety of drinks, snacks and sandwiches to enjoy after nightime activities, open from 11.00pm to 6.00am
TUNKUL RESTAURANT
An ample selection of flavors in a calm and comfortable atmosphere open for: Breakfast from 6.30am to 10.30am Lunch from 12.30hrs to 3.30pm Dinner from 6.30pm to 10.30pm
FOUNTAINBLUE BAR
Lobby Bar with an excellent variety of cocktails, privacy afternoon relaxing music and more.
AKERU ASIAN RESTAURANT
Pool Side Restaurant with an attractive fusion of seafood and asian cuisine with a Caribbean atmosphere, open for Lunch from 12.00 to 4.00pm and for Dinner from 6.00pm to 10.00pm
CAREYES RESTAURANT
Traditional flavors of the Mexican gourmet with expressions of "nouvelle cuisine. Open only for Dinner from 6.00pm to 10.00pm
TRATORIA TATISH
A variety of pizzas, pastas and traditional Italian dishes for: Lunch from 12.00 to 4.00pm Dinner from 6.00pm to 10.00pm
SUSHI BAR AKERU
Asian Flavors in a Caribbean atmosphere this pool side bar is open from 12.00 to 4.00pm
DOS LUNAS RESTAURANT
Italian and Mediterranean cuisine- Breakfast, lunch and dinner a la carte. open for Breakfast from 8.00am to 11.00am For lunch from 12.30 to 4.00pm For Dinner from 6.00pm-11.00pm

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (291)

Ratings and reviews for Grand Oasis Cancun All Inclusive

Overall score

3.3 / 5
5.01.0
291 out of 291
Amenities:
3.5
Cleanliness:
3.6
Hotel staff:
3.5
Comfort:
3.4
Location:
4
Value:
3.6

65% would recommend to a friend.

Sort by:
Review of Grand Oasis Cancun All Inclusive

Reviewer score

2
5.01.0
Kyle H.
Business
N/A
Feb 27, 2015

Below average in all aspects

Overall below average. Not super clean. Not super friendly. I'd say 50 was friendly and 50 was very rude. Food was just ok, very hit or miss. Nothing was GREAT! This resort is ment and catered for 18 year old spring breakers only. Very crowded and loud. Not one decent drink in 7 days, either incredibly strong or none. No in between. Very loud at night in room buildings. Not one full nights rest. On the good side, Beds and pillows were decent. Beach was very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Grand Oasis Cancun All Inclusive

Reviewer score

2
5.01.0
Stephen H.
Business
N/A
Feb 20, 2015

The new, less appealing Grand Oasis

Grand Oasis Cancun has made some changes to their offering which negatively affected our vacation. We stayed at Grand Oasis Cancun which is no longer the central building currently known as "The Pyramid at Grand Oasis". With the Grand Oasis Cancun package we did not have access to all restaurants, like we did during various previous stays at Grand Oasis. Local management told me they just changed this in the last 12 months. Access to beverages was limited. From the beach, a 15 minute walk is necessary to get a drink from the VIP lounge bar, very inconvenient. I witnessed other guests complaining (we brought one couple drinks, to the beach, when we went for a refill, after we overheard their similar complaints). The Room was small and had no clock (even after we asked for a clock twice). At all times, we could hear complete conversations from the room next to ours. The rooms may have been connected at one time (a suite). Now the 2 rooms are separated by a light wooden door with screws and nails angled into the threshold to prevent access between rooms. When the neighbors smoked, we got most of it I noticed about a 2 inch gap under the connecting door which I could invert my iphone and take a picture of the neighbors belongings. I was scolded for walking through the "VIP Lounge" with a tank top, one of the most convenient ways to get a drink and walk back to the beach. In GENERAL, the Oasis plan seems to include excessive cost control by making acquisition of food and beverages less convenient. Our last day, well before checkout we stopped at the VIP lounge and were told they were full, that we should go somewhere else. They made us (party of 5) feel unwelcome, like they wanted to provide the minimum service possible and push us out the door. On a positive note we enjoyed the very nice grounds, palms. The staff, Not most managers, were very friendly and helpful but had restrictions on what they could do for us. While submitting a negative report for Oasis management plan, I would give the bartenders, waitresses a very good rating. Finally, this resort added allot of shows, many spontaneous events that would occur in the restaurants. Most of these shows left me with an unfulfilled feeling. I though: I'd like it if the actors in the shows could stop performing and deliver beverages to the guests who don't want to participate in the Grand Oasis beverage obstacle course.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

Review of Grand Oasis Cancun All Inclusive

Reviewer score

5
5.01.0
gabriellak
Business
Daytona beach
Feb 13, 2015

Trip with little brother and friend in Cancun!

1. Location was not that far away from Cancun airport. I used shared shuttle bus from supershuttle. My brother and I were first passengers who had arrived in hotel. Approx. 15 minutes. 2. Food. I was Grand Oasis Cancun customer, therefore I could go any restaurants without restriction. I recommend marketplace for breakfast and dinner buffet. Sushi place was not even decent. Fried vegets in Asian style were fine but beside that not at all. There were brazilian style of restaurants that servers serve different kinds of meat with moving around for the table. There was my favorite place. 3. Tips. They didn't require tips. It will be good if you tip them. But it was one of reasons I liked about Grand Oasis Cancun. 4. Pool. Great. little cold when I was there, but huge. Not that deep. 5.Rooms. Clean clean clean. I don't know about anywhere else but Grand Oasis cancun on building right next to the lobby, the rooms were clean enough. 6. Service. Perfect. Unique Mexican style. fairly kind. 7. BEST PLACE FOR HAVING GREAT TIME IN THE OCEAN!! Compared to anywhere in Cancun, the waves that I enjoyed in Cancun were great!! I think Grand Oasis Cancun has best location for spending time in beach.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Grand Oasis Cancun All Inclusive

Reviewer score

2
5.01.0
Rahnez
Business
N/A
Feb 9, 2015

Beware!!!!!!!

If this is your first experience with an all inclusive- you might think its awesome-there are much better ones for a little more money-we will never stay here again!!!!!! Everything from the food to the service to the room itself was way below average compared to the other all inclusives we have stayed at.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Review of Grand Oasis Cancun All Inclusive

Reviewer score

2
5.01.0
Chelsea S.
Business
N/A
Feb 9, 2015

Friends trip gone wrong

We did a 8 day trip to grand oasis cancun. Let's just say I relaxed maybe one day. It took 2 days to get bath towels to our room, so we had to use our beach towels. The food is okay. The staff is okay and we appreciated Aramondo for his help in switching our rooms. Overall I will listen more to reviews and spend more money to stay somewhere better.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Review of Grand Oasis Cancun All Inclusive

Reviewer score

5
5.01.0
HardwareChic
Business
N/A
Feb 4, 2015

Great Family trip

The Grand Oasis was awesome...Lots of things to do and eat... We also loved the giant pool.. you could enjoy a quiet side or a party side... There is a little something for everyone...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Grand Oasis Cancun All Inclusive

Reviewer score

4
5.01.0
Fort Wayne friend
Business
Berne
Feb 4, 2015

Pleasant Surprise

This was our 5th trip to Mexico, we were pleasantly surprised at what Grand Oasis had to offer. There were so many places to eat we couldn't even eat at all of them in our 8 night stay. Loved the settings and the atmosphere at each restaurant, outside seating in most places which I love. This resort had the most entertainment opportunities I have ever experienced. You can watch an amazing performance in the main pyramid at 8, then attend a jazz band at 9, then at 10 you have three other shows you could go to, not to mention the salsa music and dancing each night by the pool. The beach is the largest we have been to, the food was amazing and of course like all resorts in Mexico the staff was extremely welcoming and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Loved the breakfast at Cocoa Restaurant Enjoyed the salsa music and dancing at north end of resort outside by the pool

Review of Grand Oasis Cancun All Inclusive

Reviewer score

4
5.01.0
Taylor Biz
Business
chicago
Feb 3, 2015

nice 4-night getaway

The value was great, food/drink B+, service solid B. The hotel is massive, make sure you get the top all-inclusive package or they turn you away at varying bars/restaurants and it becomes hard to navigate.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Grand Oasis Cancun All Inclusive

Reviewer score

5
5.01.0
june h.
Business
N/A
Jan 27, 2015

relaxing trip

Beautiful place and great staff. Food ok for all inclusive. Only problem was getting our towels and facecloths replaced with housekeeping. They would take two towels and replace one. Everything else fine. We were charged by Greyline a extra 96 dollars because they said I rented a car and not a van Total price for 4 for round trip was 240 dollars

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: In Hotel

Great entertainment at our resort The Grand Oasis Cancun Pyramid. Highly recommended. Something for everyone

Review of Grand Oasis Cancun All Inclusive

Reviewer score

2
5.01.0
Maak
Business
Holland
Jan 23, 2015

Good Food Lousy Rooms

No information given to us about the resort when we arrived other than a plain map of grounds. Room problems: musty odor in room, dirty water marked bed skirt, no bath towels (made 3 request), shower looked like it was not cleaned, wall room lights not working, lamp would short out when you went to turn it off or on, toilet lever stuck open, water leaking from toilet(I think the wax ring needed to be replaced, touch clock & it would short out, little bugs on table in morning when you turned lights on. Finally got changed to room in pyramid (bld. #5) after paying to become VIP member. That room was clean but the painted tub had a drain that you could not open if you stepped on it. Check in staff terrible waiters & other staff very nice. Worst resort I have ever stayed at.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
4
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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