Fiesta Americana Villas Cancun

Inspite of this being a timeshare place that will try to get you into a sales talk, they were respectful when I said no. Food was quite good. The concierge was not so very helpful, i.e. they have an email for requests and question which I contacted to try to get shuttle to and from hotel but I didn't get a response after they said they could. Never used the pool and the hot tub was luke warm. I liked that it was family oriented and mostly quiet. PS Whatever the free offer of a sunset cruise for booking this hotel through this site was about==it never panned out. this is not the hotel's fault.

The Fiesta Americana was very different from all the surrounding hotels. It was refreshingly smaller and more quiet. Cancun itself was far too busy for us but this hotel did give you a break from the hustle and bustle. The staff that we encountered were all very nice. The beach bartenders were for the most part outstanding. One thing I did not like was the that everywhere we went it seemed that we were expected to tip but this seemed to be the trend all over Cancun. The pizza and snacks on the beach were great but breakfast was a bit expensive for what we got. We could walk down the street and get more for less. Rooms were clean, loved the organic soaps and lotion. Pools were nice and clean and a pretty good temperature. Had a pretty nice beach area compared to some of the larger hotel near by, Generally I would say if you want to go to Cancun this would be a good place to stay if you are looking for a smaller, quieter place.

For my wife and me to have a simple trip to Cancun, this was an ultimate experience. The hotel was a lot nicer than expected and the staff was extremely nice and helpful. They try and organize sporting activities daily and while some thought that it was annoying, I really enjoyed them. Was a great experience overall following a long deployment to Afghanistan.

We stayed 10 days at this hotel, and were upgraded to a 1 bedroom suite on arrival.You have everything you need here, including free laundry . The hotel staff were very helpful, friendly and curteous.The concierge and bell boys went out of their way to assist us with booking restaurants and providing vouchers for free drinks etc.This is a great place, especially for family with kids, and there's always activities provided by Javier, the activity director.

Excellent experience at this hotel. Staff is very nice. Rooms are great!

We had a nice time the staff was very friendly! The beach is awesome! Down side it tends to rain a lot this month . But the overall weather is excellent!

Very good experience, friendly staff was more than willing to make our stay enjoyable

I really liked this hotel. Eventhough is not as big or luxurious as other hotels in the area, it's an excellent option if your plan is to look around everything that Cancun has like Isla Mujeres, Tulum, etc. in the day and just go back in the evening to the hotel and relax, enjoy their gorgeous beach and great pool, and even have a good meal in your room or in front of the beach at their Palapa restaurant. We got the jr. suite w/ one bedroom and it was great for three people with everything you need. I can imagine it would work for a couple with kids perfectly. Great experience! And the staff, eveyone was extremely helpful and nice.

i had a great time in Cancun. We arrive to the hotel earlier than the check in time n since our room was not ready we got upgraded to a better room.. I was pleased with the hotel.. The staff is really nice, the hotel room made us feel like at home since it look like an apartment. I will definitely will go back.. The hotel is a great place to stay if you having a family vacation or with your couple..

Everything (except the Hurricane) was excellent. The rooms and hotel itself was spotless. The staff were all very helpful and friendly. The food and drinks that we ordered from the pool waiter was excellent and reasonably priced. No complaints. We will go back as soon as we are able.