Fiesta Americana Condesa Cancun - All Inclusive

great view lovely staff one of the best vocation that i had .would love to come back to again

The staff at thi hoter are great. They go the extra mile to make you feel great. the amenities and activities are great. The shrimp tacos that everybody talks abouts are not that good. The shrip is small, breaded and salty with no flavor. The buffet is small, the menu at the asian restaurant is small. We were not able to go to the other two restaurants since they have a dress code. My husband and I dress up for work everyday and like to travel very light. So we disliked their dress code at their two major restaurants. The rooms are nice, however the matress was really hard and we were not able to sleep good. our lower backs are in pain from that bed. The bath tub and toilet area are very small and uncomfortable. Overall, the Hotel was just okay, nothing special. we would try another hotel next time.

Great staff. Good food at restaurants; room-service food blah. Room was freezing; room service tried to fix it twice. Be prepared for a tedious sales pitch from "concierge" on arrival. No in-room Wi-Fi. Don't confuse lagoon view with ocean view rooms.

staff was great from the persons that greet you to the desk and restuarant(excellent) personnel. great place to stay good area to be in the beach and the swimming pool.

We are fall in love with CUNCUN. Very good hotel. Service is exellent. 4 star for sure. Lobby area could be better dizign for SHOWS ( very difficult to see stage because of the couch obstruction,not enough seats).If you like better room do not get basic.

Best staff any one could ask for , hard worker's and and all very polite . Food was good water warm and every thing very clean and well taken care of .Just got back Oct 1/12 pool and ocean very warm. Made friends with a lot of the waiter's there and staff.The staff there will go out of there way there to make you happy there .Water and ice there are filtered ,no one there got sick from there food or water . Wanted to stay longer .

My boyfriend and I came to this resort in Mid May.. It was not very busy and we were given a room overlooking the gorgeous pool. It is a new resort with an indoor outdoor facility which was very neat! You walk out of your room and there is a beautiful plant garden that is below the open ceiling - so when it rains it rains down on the garden and when its sunny the sun is pouring down which was so fun. The rooms were restocked twice a day with fresh towels, drinks, and the bed was made. However, we did stay for a week and it seemed the bathroom was not cleaned thoroughly during the stay - just picked up and organized. Also, the room was muggy - it was very humid for some reason which caused it to have a muggy smell as well (not too horrible but obviously not ideal). We did have control of the air conditioning which was really nice and there were many english channels on the tv. We enjoyed the tappas bar at night and met many other vacationers here! the all inclusive alcohol was good - jack daniels, etc. There were only two kinds of white wine offered, and only dos equis beer - but that was ok with me! The food wasn't my favorite part of the trip. The italian restaurant was good, but the Mexican restaurant wasn't what you would expect in the united states at Mexican restaurants (even the ones that are owned by Mexicans).. they serve bread with the meal instead of chips and salsa and there is no queso dip. They did have lots of guacamole at the resort. They also didn't have your usual tacos, burritos, quesadillas.. it was more authentic I suppose but it wasn't for me. And I thought Mexican was my favorite type of food haha I guess not. The outdoor restaurant was good.. had sort of an Asian stir fry theme.. you could pick chicken, beef, or fish/clams and have it cooked up with vegetables on the flat grill and put it over rice! It was nice to sit in the restaurant by the pool. We loved the excursions we took to zip lines and snorkeling. The beach was gorgeous and private - we were never heckled by people trying to sell us things. there was also a life guard at the beach which was nice. And there were chairs at the beach to lounge in. The pool was so much fun! and the swim up bar was so nice. The snack bar was open all day - and you could order room service as part of the all inclusive. The staff was so nice and they would bring you drinks while you were in the pool or beside it in a chair all day long! I would definitely go here again - as I said, it is a new resort and they are still working on things so I'm sure it will improve every day! It was by far one of the most impressive hotels to look at - very gorgeous (you get to see all the other ones on your way to and from the airport) It is a good location - close to the clubs and restaurants.

Went as a couple. Beautiful amazing service, upgraded our room for free! Top notch staff, food, alchohol, great location, A MUST BOOK.

Omg!!where to begin,this hotel was amazing .The food the staff the room the show all in one word perfect !!!I can't wait to go again ,and tell all friends and family.loved it loved it.

This was our second time at fiesta.it was wonderful we went to relax and this was the place to do that..the staff was so nice.the food was great and resort was very clean.we found our home away from home.can't wait to go back.