Rate and special offer based on Check-in: May 20, 2013 Check-out: May 23, 2013

Dreams Cancun Resort and Spa All Inclusive

4 stars
Punta Cancun Zona Hotelera, Zona Hotelera, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
1,215 reviews
fabulous hotel and staff

I have stayed at several Cancun hotels and this is by far the best!! The most friendly and helpful... See full review

  • ileftmyheartinmexico
  • Apr 14, 2013
What a GREAT stay!

Dreams resort Cancun was recommended by a friend who has stayed there three times. The Hotel beat... See full review

  • Snorkel boy Jeff
  • Apr 11, 2013
Swim with dolphins, sleep in a luxe room with breathtaking views
When staying at Dreams Cancun Resort and Spa, guests experience a wide range of modern amenities, while being surrounded by a luxury setting rich in cultural heritage. The resort features five restaurants and five lounges that serve international cuisine. Picturesque views of the ocean or lagoon are afforded from the private balconies in the rooms. Guests can also swim with the dolphins in the lagoon. With the Explorer Club for kids, adults can escape while kids take part in supervised activities. In addition to the many recreational and entertainment activities found at the hotel, the close proximity to a wide array of things to do in the area makes Dreams Cancun Resort and Spa an ideal getaway.
Reasons to stay
  • Many dining and entertainment options located within the resort
  • Supervised play activities for kids
  • Swim with resident dolphins at Delphinus Dolphin Experience (fees apply)
Dreams Cancun Resort and Spa rooms
All of the 376 rooms and suites at Dreams Cancun Resort and Spa include large balconies that overlook the ocean, dolphin lagoon or tropical gardens. When staying at this hotel, a host of modern amenities are available, such as 24-hour concierge services and rooms that feature 27" TVs with DVD players, marble bathrooms, electronic safes, direct dial phones, air conditioning with in-room temperature control, coffee/tea makers, bathrobes and slippers, and mini bars that are refilled every day with beer, water and soft drinks. The size of guest rooms and suites can vary greatly to accommodate solo travelers, couples, families and groups. Standard rooms start with the Deluxe Room, which measures 360 square feet and includes hammocks on the balconies of first floor rooms. The Master Suite with Jacuzzi is the largest suite available, boasting 1,720 square feet of space that features two balconies, one bedroom and a large living area that is ideal for families.
Things to do nearby
  • Cookery classes (0 mi/0 km)
  • Cancun Convention Center (0.3 mi/0.4 km)
  • Downtown Cancun (6 mi/ 9.5 km)
  • Puerto Moreles (22 mi/ 35 km)
  • Playa del Carmen (38 mi/ 61 km)
  • Tulum Ruins (82 mi/131 km)
  • Ancient Coba Ruins (99 mi/160 km)

Dreams Cancun Resort and Spa All Inclusive Rooms

Deluxe Dolphin Ocean View with Private Balcony
All Deluxe rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Spectacular view to on-site dolphinarium plus view of the turquoise Caribbean Sea and Isla Mujeres from the comfort of a very ample balcony. . Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Deluxe 360 Sq.Ft Oceanfront with Private Balcony
All Deluxe Ocean Front rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Magnifecent full view of the beautiful Caribbean Sea. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Club 380 Sq.Ft Oceanfront with Private Balcony
All Club Ocean Front rooms are 380 sq. Ft. In size. These spacious luxury rooms are located in the tower section in front of the Caribbean and with direct access to the Caribe Beach. Each floor on the Tower has only 5 rooms and one suite, thus guranteeing you more privacy during your stay. All Club Ocean Front rooms offer personalized check-in and check-out with concierge service, luxury amenities, king size bed or two double beds, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.
Deluxe 360 Sq.Ft Dolphin front with Private Balcony
Comfortable room with direct and unique view to the Delphinus Dolphin Experience including hammock on the balcony.
SUPERSAVER Deluxe 360 Sq.Ft Lagoon View with Private Balcony
The Supersaver version of the luxurious Deluxe! All Deluxe rooms are 360 sq. ft. in size and offer private furnished balcony. Superior amenities include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Club Junior Suite - 953 Sq.Ft Oceanfront with Jacuzzi
All Club Jacuzzi Jr. Suite are 953 sq. Ft. In size. Located on the corners of each floor of the Club Tower and offer a spectacular view of the Caribbean. There is an ample balcony with Jacuzzi from which you will be able to enjoy the lights of the hotel zone at night. The suite, decorated with typically Mexican materials and colors, also includes a living room, dinning room and full bath. Personalized check-in and check-out with concierge service, luxury amenities, king size bed, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.
Deluxe 360 Sq.Ft Lagoon View with Private Balcony
All Deluxe rooms are 360 sq. Ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Health club
Spa services
Night club
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Babysitting/Child services
Safe deposit box
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 4.0 out of 5
Reviewer score 4.0 out of 5

Hotel Map

21.1347 -86.741
Area served
Cancun, Mexico
Nearby airports
CUN - Cancun International, 12 miles
Area description
Located 12 miles from Cancun International Airport. Our hotel is located in the heart of the hotel zone, with the best entertainment centers, world-class stores and Convention Center.

Meeting facilities

Meeting Info
Dreams Cancun Resort & Spa has six functional meeting rooms with a capacity of up to 800 people.

Dining

Himitsu Restaurant
Located on the beach, enjoy Pan Asian specialties with a beautiful view of the lighthouse in Punta Cancun and the wonderful Caribbean Sea.
Seaside Grill
Located on the Caribe Beach, the Seaside Grill offers tropical cocktails and snacks, as well as seafood specialties, in an informal beach terrace area.
Rendezvous
Enjoy live music and tropical breezes at the Rendezvous Lobby Bar.
Manatees
Float up for a refreshing cocktail and relax in the shade at this luxurious swim-up bar.
Barracuda
This is the perfect place to enjoy a tropical drink under the shade of our thatched roof, overlooking the Caribbean.
Sugar Reef
Savor your favorite cocktail at the Sugar Reef beach bar.
Azucar Caribbean Bar
Considered the most prestigious bar in all the Mexican Caribbean, Azucar has the best live music. Dance the night away to the sounds of salsa, merengue, and other Latin rhythms. Situated just outside the lobby, only guests of Dreams Resorts & Spas receive complimentary admission & two cocktails.
Oceana
Enjoy fresh fish and seafood prepared on a mezquite grill and beautiful seaside views at the Oceana Restaurant. Open daily from 12 pm to 11pm for lunch, and dinner. For special occasions, enjoy a private, romantic dinner for 2 on our dock. Additional charge and advance reservations required.
World Cafe
Specializing in International cuisine, the World Cafe has an exciting decor and offers an international menu in a casual atmosphere. Air-conditioned dining area with open-air terrace.
Coco Cafe
Enjoy premium espressos, cappuccinos and pastries in a casual and relaxed atmosphere.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1215)

Ratings and reviews for Dreams Cancun Resort and Spa All Inclusive

Overall score

4.3 / 5
1215 out of 1215
Amenities:
4.3
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.4
Location:
4.7
Value:
4.4

90% would recommend to a friend.

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Review this hotel
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
JohLberry
Springfield MO
May 7, 2013

Dreams Resort sets the standard

I can't say enough good things about this resort. This is my 4th trip and I can't wait to get back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

The ferry to Isla Mujeres is practically right next door.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

4
myvista
Florida
May 4, 2013

Great location and hotel

Although an older hotel it is very well maintained, clean and staffed. I remarked often how well organized and well run the hotel and amenities were. The food was very good with a wide selection for everyone. I would recommend it very highly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

3
Bissy
Union, New Jersey
May 2, 2013

Very Good, beautiful location

Upon arriving, I was very disappointed in the appearance of the resort. I have stayed at much more beautiful resorts. The lobby area was completely uninviting. The pool was horrible and the pool area was not attractive at all. That being said, all other aspects of the resort were good to excellent. The restaurants and menu variety were excellent. The beaches were awesome. The nightly entertainment, however, was just okay. The service was very good and the personnel were great. I think if the lobby was renovated and a new, bigger and beautiful pool was put in, the resort would be great. As it stands now, however, I would not go back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

4
Feliz
Los Angeles
Apr 16, 2013

Gateway

The food was good, The staff is very friendly, specially gillermo/memo the waiter at the chinese restaurant if u guys go ask for him to be your server, and mr Minimi from the entertainment team, he makes it happen at the hotel. The rooms, are not what I expected, they need to be more confortable. But overall the experience was great

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

3
SquishyBMW
NY
Apr 15, 2013

Nice stay

Pretty decent hotel. No complaints. Stayed at the deluxe dolphin view room and could watch the dolphin classes all day long. It was pretty expensive to swim with them so I just watched from my balcony..about $130 per person to swim for about an hour with them. Not much entertainment going on, not enough people showed up for the poker event so it was cancelled. Did most activities outside of resort with the concierge desk to schedule expeditions such as Xplor where you go ziplining and ride water rides. Bring a lot of cash if you plan on doing more adventurous and fun activities so your credit card wont charge you international fees. Theres a safe in the room to keep your valuables. The food was average, nothing special, same buffet every breakfast but I've had better buffet at other cancun resorts. This buffet only had basic eggs sausage and pancakes, I wish they had more of a selection. Overall the weather was nice in its 80s during december. This hotel is on the higher end of the price but I think I will check out other hotels next time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
2
Shopping tip: Short drive from hotel

take a taxi to market 28 for cheap souvenirs such as $1 shotglasses and really cheap souvenirs. Taxi only costs about $10. Go with someone since it is in the local areas of Mexico and seems a little dark/erie (just to be safe).

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

3
jlwadley
Wichita, Ks
Apr 15, 2013

our stay was fine after we worked out the kinks

this is our 6th time at Dreams Cancun and our experience gets worse with each year. The room they put us in was terrible, toilet barely flushed, fridge didn't get cold, A/C didn't get cold. We changed rooms the next day, all was good after that. He took very good care of us. Hotel was very boring at night, no music, just a sleepy resort. we will probably look for a different resort for next year.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Nightlife tip: Short walk from hotel

you will have to go somewhere for any nightlife. the resort is lacking in this area.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
ileftmyheartinmexico
Pelican Rapids Mn
Apr 14, 2013

fabulous hotel and staff

I have stayed at several Cancun hotels and this is by far the best!! The most friendly and helpful staff ever. The cleanest rooms and hotels I have ever seen!! I would have glady paid double what I did to stay here again!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Entertainment tip: In Hotel

Enjoy the hotel entertainment nightly!!

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Snorkel boy Jeff
Wisconsin
Apr 11, 2013

What a GREAT stay!

Dreams resort Cancun was recommended by a friend who has stayed there three times. The Hotel beat all expectations! The location CAN"T be beat. When they say "Ocean front" they mean OCEAN FRONT! I opened my balcony door and my breath was taken away by the view. Beautiful blue water, lightly crashing into a rock shoreline. We spent hours and hours on that balcony (very private) soaking up the sun in the morning and watching cruise ships go by later at night. The hotel itself is very pretty! The staff were AWESOME from start to finish. From the front desk to the cleaning staff. Great staff at the bars, Victor and Edwardo outside at the palapa bar, and the girls in the lobby at night were polite and fun. Entertainment staff were also very good. There were shows to watch every night Very talented. We really liked the Grease movie review. We were making plans to go back before we even left. The food was very good in all resturants, I have never been pampered that way! Dreams..was truley a dream come true.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: In Hotel

There is something for everyone here. They do great things to entertain the kids as well as adults. We quickly realized there wasn't much of a reason to leave the hotel.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Maryamsimin
Denver
Mar 25, 2013

Awosome!!

Everything was awesome!!! we had so much fun. It was the best all inclusive hotel ever.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

4
Abuella Jean
Arlington Texas
Mar 15, 2013

Excellent family vacation resort

This is very much a family hotel with activities and atmosphere to match. Excellent service from staff. Good catch of the day at the seafood resutrant. Mexican resturant had great mariachis. Wide varitiy of food at the main resturant. Lots of freash fruit, breads and made to order omelets, as well as local specialties for breakfast. Cocos was great for expressos and snacks.Pools were clean and beaches were well maintained. Loved watching the dolphins.The location is great as you are on the point and have the sea all around. Falling to sleep listening to the waves breaking was very relaxing. The entertainment and sports team were excellent. They tried hard to get the guests invloved and enjoy their stay. The shows were entertaining for family audiance. Two things that had changed since our last stay were that box lunches were not provided free of charge and bath products were not replaced each day in the room. Would prefer they not use starglazer lilies in flower arrangements due to allergic reactions.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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