Beach Palace - All Inclusive

4 stars
Blvd. Kukulkan KM 11.S, Cancun, 77500
Hotel Overview
Reviewer score
4.4
out of 5
167 reviews
Great place!!

Loved everything about this property! Will be back with the family soon! See full review

  • Mariana24
  • Jun 11, 2014
Exceptional service!!

We were there just a few days ago for a wedding and the staff was BEYOND amazing. The restaurants... See full review

  • Mariana24
  • Jun 3, 2014
All rooms at this modern Cancun hotel have double Jacuzzis, balconies
Beach Palace - All Inclusive is located in Cancun hotel zone. This luxe, family-friendly all-inclusive resort is near shopping and entertainment. All rooms have double Jacuzzis and balconies. A club for kids, spa facilities, beachfront volleyball and an on-site fitness center complement the three swimming pools -- two rooftop -- thee swim-up bars and four distinct dining options. Nightly theme parties or performances add appeal as does wireless Internet service.

The property also offers Eat and Play at All Palace Resorts where guests enjoy facilities and restaurants of Sun Palace, Moon Palace, Playacar Palace and Isla Mujeres Palace. Scheduled transportation is available at select resorts.

Highlights
  • Guest rooms with double Jacuzzis, balconies and 24-hour room service
  • Wining and dining at four restaurants and several bars at Beach Palace - All Inclusive
  • Three swimming pools with swim-up bars, two offering panoramic rooftop views
Rooms

The 287 luxurious guest rooms at Beach Palace - All Inclusive all have one king or two double beds as well as furnished balconies with double Jacuzzis, upscale amenities, stocked mini bars and liquor dispensers. Rooms have boxy modern furniture and neutral fabrics. Additional perks include bathrobes and slippers, 24-hour room service, turndown service and LCD satellite TVs, plus in-room safes. Concierge-level rooms are for adults only and feature upgraded bath amenities, aromatherapy and pillow menus, espresso machines, nightly petit fours at turndown and two 25-minute massages.

Features

The Beach Palace - All Inclusive provides four restaurants, three swim-up bars and a club for children offering supervised activities. In addition to a fitness center, spa and salon, there are countless daily activities, theme parties and nightly entertainment at Beach Palace - All Inclusive. Nearby, non-motorized water sports offer a diversion, as do on-site billiards, ping-pong and volleyball.

Transportation
  • Cancun International Airport (13 mi/20.9 km)
Attractions
  • La Isla shopping mall (0.2 mi/0.3 km)
  • Interactive Aquarium (0.3 mi/0.4 km)
  • Luxury Avenue (1.3 mi/2 km)

Business
  • Convention center accommodating up to 500 banquet-style
  • Business center
Policies and fees
  • The following amenities are provided at the resort with additional charge: airport shuttle transportation, doctor on call, babysitting service, beauty salon, golf and laundry service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Beach Palace - All Inclusive Rooms

Concierge Level Adults Only
Located on floors 5-10, each room features:
-King bed, Double Jacuzzi
-In Room Wine & Fruits
-Private bath w/shower only
-Balcony with chaise lounge, chairs & table
-Liquor Dispenser with premium, upgraded brands of liquor
-Mini Bar with sodas, bottled water, juices & domestic beer
-Chi Bath Amenities, Bathrobes & Slippers
-Aromatherapy & Pillows menu
-2- 25 Minute Massage at the Beach/Spa/Treatment rooms
-Digital safe
-Espresso/American Coffee Maker
-Direct Dial phone, Clock/Radio/IPOD dock, Professional Hair Dryer & Wireless Internet, LCD TV w/Satellite
-24Hr room service with select menu from restaurant menus to create a "Special Menu" & Nightly Petit Fours-Turndown Service
-Exclusive Concierge Phone Service, Private checkin & out/Late check-out & Early checkin(subject to availability)
-Max Occ.2 guests
-505 Sq Ft
Superior Deluxe Lagoon View with Balcony and Jacuzzi for 2
Each elegantly appointed guest room features:
-1 King or 2 dbl beds
-Double Jacuzzi
- Wine and Fruits
- Private bath w/ shower only
- Balcony with chaise lounge, chairs & table
- Liquor Dispenser contains whiskey, tequila, rum & vodka
- Mini Bar contains sodas, bottled water, juices & domestic beer
- LCD TV w/ Satellite
- Purified Water
- Chi Bath Amenities, Bathrobes & Slippers
- Digital safe (laptop size)
- Individually-Controlled A/C
- Coffee Maker
- Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
- Wireless Internet
- 24-Hour room service & Turndown Service
- Non-Smoking rooms available
- 2 Physically Challenged rooms
- Lagoon view
- Max Occupancy: 4 guests, including children & infants
- 436 Sq. Ft
2 Bedroom Presidential Suite
Each suite features:
-1 Bedroom w/king bed & private bath w/shower only
-1 Bedroom w/double beds, Double Jacuzzi, In Room Wine & Fruits & private bath w/shower only
-Terrace w/chaise lounge, chairs & table
-Living Room
-Dining & Bar Area
-Liquor Dispenser with whiskey, tequila, rum & vodka
-Mini Bar with sodas, bottled water, juices & domestic beer
-LCD TV w/ Satellite & DVD Player
-Chi Bath Amenities, Bathrobes & Slippers
-Bathroom scales
-Aromatherapy. Pillow Menu
-Digital safe laptop size
-Espresso/American Coffee Maker
-Direct Dial telephone, Clock/Radio/IPOD dock, Professional Hair Dryer & Wireless Internet
-24-Hour room service with select menu from restaurant menus to create a "Special Menu" & Turndown Service
-Ocean view
-Max Occupancy: 6 guests including children & infants
-1045 Sq Ft
Superior Deluxe Ocean View with Terrace and jacuzzi for 2
Each elegantly appointed guest room features:
-1 King or 2 dbl beds
-Double Jacuzzi
-In Room Wine and Fruits
-Private bath w/shower only
-Balcony with chaise lounge, chairs & table
-Liquor Dispenser contains whiskey, tequila, rum & vodka
-Mini Bar contains sodas, bottled water, juices & domestic beer
-LCD TV w/ Satellite
-Purified Water
-Chi Bath Amenities, Bathrobes & Slippers
-Digital safe (laptop size)
-Individually-Controlled A/C
-Coffee Maker
-Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
-Wireless Internet
-24-Hour room service & Turndown Service
-Non-Smoking rooms available
-Ocean view
-Max Occupancy: 4 guests, including children & infants
-436 Sq Ft
Deluxe Room- Resort View with Terrace and Jacuzzi for 2
Each elegantly appointed guest room features:
-1 King or 2 dbl beds
-Double Jacuzzi
-In Room Wine & Fruits
-Private bath w/ shower only
-Balcony with chaise lounge, chairs & table
-Liquor Dispenser contains whiskey, tequila, rum & vodka
-Mini Bar contains sodas, bottled water, juices & domestic beer
-LCD TV w/ Satellite
-Purified Water
-Chi Bath Amenities. Bathrobes & Slippers
-Digital safe(laptop size)
-Individually-Controlled A/C
-Coffee Maker
-Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
-Wireless Internet
-24-Hour room service & Turndown Service
-Non-Smoking rooms available
-Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests
-436 Sq. Ft

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
In-Room Safe
Tour desk
Conference facilities
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

21.1137 -86.759
Area served
Cancun, Mexico.
Nearby airports
Cancun International Airport (CUN), Approximate driving time is 20 minutes and distance is 20.5 km (13 mi).
Area description
The hotel is located in the heart of the Cancun Hotel Zone, 15 minutes from the airport and within a few minutes away from the malls, commercial centers, handcrafts market and main entertainment areas of Cancun.

Nearby points of interest

  • El Rey Ruins: 0.3 mi
  • Interactive Aquarium: 0.4 mi
  • Avenida Kukulkan: 1.5 mi
  • Museo Maya de Cancun: 2.4 mi
  • Playa Tortugas: 3.2 mi
  • Playa Delfines: 3.7 mi
  • Iberostar Cancun Golf Course: 3.9 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.4 mi
  • Wet'n Wild Cancun: 5.9 mi
  • Dolphinaris Cancun: 6.3 mi
  • Riviera Cancun Golf: 7.8 mi

Dining

Pool & Snack Bar
Main pool Drinks served from 9:00 am - 5:00 pm
Snacks from 11:00 am - 5:00 pm
Bocelli
Location- Lobby level
Cuisine- Italian/Mediterranean
Dinner a la carte- from 6:00 pm to 11:00 pm Dress code- Casual elegance. Long pants, collared shirts & shoes required
Lounge Bar
Mezzanine level, bar service from 6:00 pm - 1:00 am
Stadium
Sports bar with 16 TV screens located at the Mezzanine level.
From 9:00 am - 1:00 am
Snacks from 5:00 pm - 11:00 pm
La Terraza
Location- Terrace of the Italian Restaurant
Dinner a la carte- Grilled fine cuts. From 6:00 pm - 11:00 pm
Dress code- Casual.
Sky Bars (2)
Rooftop bars (14th floor)
Drinks served from 9:00 am - 1:00 am
Snacks from 11:00 am - 5:00 pm
Tequila
Location- Lobby area
Cuisine-International/ Mexican
Continental breakfast: from 6:30 am to 7:00 am
Breakfast Int'l Buffet: from 7:00 am to 11:30 am
Lunch Int'l Buffet: from 12:30 pm to 4:30 pm
Dinner International buffet: from 6:00 pm to 10:30 pm
Dress code: Casual elegance. Long pants, collared shirts & shoes required
Wok
Location- Lobby
Cuisine- Oriental
Dinner a la carte- from 6:00 pm - 11:00 pm

Meeting facilities

Meeting Info
Convention Center- banquet style (500 people capacity).

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (167)

Ratings and reviews for Beach Palace - All Inclusive

Overall score

4.4 / 5
5.01.0
167 out of 167
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.6
Location:
4.6
Value:
4.4

92% would recommend to a friend.

Sort by:
Review of Beach Palace - All Inclusive

Reviewer score

5
5.01.0
ravasac
Toledo, OH, USA
Jan 30, 2012

Great vacation

We had a wonderful time at the Beach Palace. One of the best beaches in the area. Very clean and well maintained. Only one thing we noticed was that it took a little bit more time to check in than I thought it should. Staff was very friendly and attentive to our needs.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

All the restaurants have excellent food. I had the best Mexican food I have ever had here.

Review of Beach Palace - All Inclusive

Reviewer score

4
5.01.0
ODVACATION
Houston, TX, USA
Jan 18, 2012

Wonderful

Great place to stay, very friendly staff, very helpful with anything we needed. I recommend it fully

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short drive from hotel

Small outdoor restaurants in town are amazing and should be tried for a break from the fancy restaurants on the strip!

Review of Beach Palace - All Inclusive

Reviewer score

4
5.01.0
Polar Bear IL
Chicago, IL, USA
Jan 10, 2012

Great vacation

Went to Beach Palace for the new year and stayed for a week. Staff and service is what makes this resorts. The employees are willing to make everyone happy by goin gout of there way to help you. Facilities are good, but what makes this a great vacation was the staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Beach Palace - All Inclusive

Reviewer score

4
5.01.0
Lynn P
Indiana, USA
Jan 8, 2012

Beach Palace

We stayed at the Beach Palace on 12/7-13, 2012 right before Christmas. This was a GREAT week to stay - hotel had only 30% occupancy and all restaurants were open every day. The Italian restaurant was our favorite with a great variety of selections - so many that we ate there 3 times. We always had great service at all our meals - however I would like to acknowledge Pasquel, Carlos and Demi for exceptional service and Gabriella for her great omlets. All servers were always curtious and attentive. The romantic dinner on the beach was a challenge because of the wind and weather, but food was excellent. At least we didn't get rained out on our night as some others experienced. We had some difficulty in upgrading to ocean view with our points however. At check in we were told by a male receptionist that there were none available - even though hotel was only 30% occupied. About 6pm we asked at the desk again and another attendant (female - sorry don't remember her name) was more than happy to grant us our request. They even helped with moving our room. Maybe something opened up, or this person was extra special in helping us but we were upgraded to the top floor ocean view. We hung out at the beach every day and couldn't have been happier. We had to request an umbrella each day, but that was not a problem and was quickly set up for us. We tipped the waitress $5.00 with first drink of the day and we never had to ask for another drink again! Every time she passed our table, she brought us another to try. It was great! Very laid back and relaxing. The ocean was great too. Always felt safe with a lifeguard watching. The surf was a little rough, but very fun if you are confident in your swimming abilities. The only complaint would be no bar outside by the pool after 6pm and no bar in the lobby area. The only place to go in the evening was the sports bar or rooftop bar. Rooftop was very windy so was not utilized much and sports bar was not our choice - not very attractive and not set up very well. We mostly at dinner after 8 pm so it was very quiet and romantic. We never got to experience the entertainment outside in the evening because of our late meals, but that was ok with us. There was a great selection in the buffet for any meal, but we only used it for breakfast and some lunch. Mostly carried out snacks to the beach in the afternoon.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Eat later in the evening for great individual service! Never felt rushed or had to wait for food to be servced.

Review of Beach Palace - All Inclusive

Reviewer score

5
5.01.0
neilp
Chicago, IL
Jan 6, 2012

JUST PERFECT!!

There is no reason I would stay anywhere else in Cancun than Beach Palace. I don't believe the staff knew the word "NO" in their vocabulary. Any request you have, they would always deliver. The rooms are neat and perfect, the facilities are extremely clean. Overall an A++.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Beach Palace - All Inclusive

Reviewer score

4
5.01.0
Georgiepie
California
Jan 3, 2012

Holiday getaway

I found the facility to be clean and comfortable. An irritant I have is that the elevators take "forever" to arrive and that no stairs were available to get from floor to floor. Another would be that a 1500 dollar credit was given per room, however you could only use a limited amount per outing or spa procedure desired...ultimatley costing out of pocket cash when your credit dollars went unused. That was not explained prior to booking or written in any information prior to arrival at the resort. Over all a "do over"

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

all inclusive, including alcohol

Review of Beach Palace - All Inclusive

Reviewer score

5
5.01.0
JeffMe
Santa Rosa, CA, USA
Dec 27, 2011

Very very nice!

We traveled to Cancun for Christmas this year and had a great time. The rooms where clean and very spacious and when they say all-included, they really mean it. I was never hungry or thirsty for more than a few minutes, and the staff truly seemed to care about us having a good time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Time-saving tip: In Hotel

Try going to the desks to book your spa times and trips early in the morning, when there is no line, unless you want to go on a trip the day after you arrive.

Review of Beach Palace - All Inclusive

Reviewer score

4
5.01.0
vk123
Seattle, WA, USA
Dec 19, 2011

Great Resort!

Overall this a great place for families with kids. The best thing here is the food and service! Exceptional food and drink choice in the restaurants and waiters and server was truly top notch. Amenities were also good. Te only bad thing is the rooms which seemed less luxurious for the overall experience. The rooms were a little worn out. Great views and location though. Another thing that might disappoint people is the non-description front entrance\elevation to the hotel building. from outside it doesn't look like a 4 or 5 star 'resort'...the modest look hides the great experience inside.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: In Hotel

Great food in all restaurants.

Review of Beach Palace - All Inclusive

Reviewer score

3
5.01.0
kgh 52403
Cedar Rapids, Ia USA
Nov 21, 2011

Too quiet

We spent one night at the Beach Palace and then transferred to the Cancun Palace. It was very quiet at the Beach Palace and the food was not good at all. Been to Cancun numerous times and have stayed other places. Would go back to a different place other than the Beach. It was a nice facility, but not what we expected.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
3
Value:
3
Entertainment tip: Short drive from hotel

Not any night life at this resort. Very quiet

Review of Beach Palace - All Inclusive

Reviewer score

5
5.01.0
Arlva
Washington Metro, United States
Nov 13, 2011

Beach Palace Does Not Disappoint

We returned to Beach Palace in November 2011 after a lovely vacation in November 2010. We invited another couple to come with us this year as we were so impressed in 2010. They also had a wonderful time and are making plans to return with their adult children and their families. The staff is wonderful -- polite, eager to serve, pleasant -- you can't ask for more. The facilities are first-rate, clean and well-maintained. The beach is lovely and well-kept. The food is plentiful and tasty, and the cooking staff will happily accommodate special requests and special tastes. A great value for your vacation dollar. We will return in 2012.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Not Applicable

Take the bus downtown if you want to go downtown. Taxis are expensive -- the bus is 8.50 pesos/person -- less than $1. Bus drivers are helpful and buses are plentiful and safe.

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