Rate and special offer based on Check-in: Jun 11, 2013 Check-out: Jun 14, 2013

Beach Palace - All Inclusive

4 stars
Blvd. Kukulkan KM 11.S, Cancun, 77500
Hotel Overview
Reviewer score
4.4
out of 5
97 reviews
Great Service, OK food - AMAZING RESORT OVERALL

Our experience at this resort will be something we will never forget. Everyone had perfect customer... See full review

  • Rob and Sammi
  • Jun 2, 2013
Great vacation!

We were well taken care of at the Beach Palace. This was our fourth stay here and we keep coming... See full review

  • PamMark
  • Feb 22, 2013
All rooms at this modern Cancun hotel have double Jacuzzis, balconies

Beach Palace - All Inclusive is located in Cancun hotel zone. This luxe, family-friendly all-inclusive resort is near shopping and entertainment. All rooms have double Jacuzzis and balconies. A club for kids, spa facilities, beachfront volleyball and an on-site fitness center complement the three swimming pools -- two rooftop -- thee swim-up bars and four distinct dining options. Nightly theme parties or performances add appeal as does wireless Internet service.

Highlights
  • Guest rooms with double Jacuzzis, balconies and 24-hour room service
  • Wining and dining at four restaurants and several bars at Beach Palace - All Inclusive
  • Three swimming pools with swim-up bars, two offering panoramic rooftop views
Rooms

The 287 luxurious guest rooms at Beach Palace - All Inclusive all have one king or two double beds as well as furnished balconies with double Jacuzzis, upscale amenities, stocked mini bars and liquor dispensers. Rooms have boxy modern furniture and neutral fabrics. Additional perks include bathrobes and slippers, 24-hour room service, turndown service and LCD satellite TVs, plus in-room safes. Concierge-level rooms are for adults only and feature upgraded bath amenities, aromatherapy and pillow menus, espresso machines, nightly petit fours at turndown and two 25-minute massages.

Features

The Beach Palace - All Inclusive provides four restaurants, three swim-up bars and a club for children offering supervised activities. In addition to a fitness center, spa and salon, there are countless daily activities, theme parties and nightly entertainment at Beach Palace - All Inclusive. Nearby, non-motorized water sports offer a diversion, as do on-site billiards, ping-pong and volleyball.

Transportation
  • Cancun International Airport (13 mi/20.9 km)
Attractions
  • La Isla shopping mall (0.2 mi/0.3 km)
  • Interactive Aquarium (0.3 mi/0.4 km)
  • Luxury Avenue (1.3 mi/2 km)

Business
  • Convention center accommodating up to 500 banquet-style
  • Business center
Policies and fees
  • The following amenities are provided at the resort with additional charge: airport shuttle transportation, doctor on call, babysitting service, beauty salon, golf and laundry service.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Beach Palace - All Inclusive Rooms

Deluxe Room- Resort View with Terrace and Jacuzzi for 2
Each elegantly appointed guest room features:
-1 King or 2 dbl beds
-Double Jacuzzi
-In Room Wine & Fruits
-Private bath w/ shower only
-Balcony with chaise lounge, chairs & table
-Liquor Dispenser contains whiskey, tequila, rum & vodka
-Mini Bar contains sodas, bottled water, juices & domestic beer
-LCD TV w/ Satellite
-Purified Water
-Farouk Biosilk Bath Amenities. Bathrobes & Slippers
-Digital safe(laptop size)
-Individually-Controlled A/C
-Coffee Maker
-Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
-Wireless Internet
-24-Hour room service & Turndown Service
-Non-Smoking rooms available
-Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests
-436 Sq. Ft
Concierge Level Adults Only
Located on floors 5-10, each room features:
-King bed, Double Jacuzzi
-In Room Wine & Fruits
-Private bath w/shower only
-Balcony with chaise lounge, chairs & table
-Liquor Dispenser with premium, upgraded brands of liquor
-Mini Bar with sodas, bottled water, juices & domestic beer
-L'OCCITANE Bath Amenities, Bathrobes & Slippers
-Aromatherapy & Pillows menu
-2- 25 Minute Massage at the Beach/Spa/Treatment rooms
-Digital safe
-Espresso/American Coffee Maker
-Direct Dial phone, Clock/Radio/IPOD dock, Professional Hair Dryer & Wireless Internet, LCD TV w/Satellite
-24Hr room service with select menu from restaurant menus to create a "Special Menu" & Nightly Petit Fours-Turndown Service
-Exclusive Concierge Phone Service, Private checkin & out/Late check-out & Early checkin(subject to availability)
-Max Occ.2 guests
-505 Sq Ft
Superior Deluxe Lagoon View with Balcony and Jacuzzi for 2
Each elegantly appointed guest room features:
-1 King or 2 dbl beds
-Double Jacuzzi
- Wine and Fruits
- Private bath w/ shower only
- Balcony with chaise lounge, chairs & table
- Liquor Dispenser contains whiskey, tequila, rum & vodka
- Mini Bar contains sodas, bottled water, juices & domestic beer
- LCD TV w/ Satellite
- Purified Water
- Farouk Biosilk Bath Amenities, Bathrobes & Slippers
- Digital safe (laptop size)
- Individually-Controlled A/C
- Coffee Maker
- Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
- Wireless Internet
- 24-Hour room service & Turndown Service
- Non-Smoking rooms available
- 2 Physically Challenged rooms
- Lagoon view
- Max Occupancy: 4 guests, including children & infants
- 436 Sq. Ft
2 Bedroom Presidential Suite
Each suite features:
-1 Bedroom w/king bed & private bath w/shower only
-1 Bedroom w/double beds, Double Jacuzzi, In Room Wine & Fruits & private bath w/shower only
-Terrace w/chaise lounge, chairs & table
-Living Room
-Dining & Bar Area
-Liquor Dispenser with whiskey, tequila, rum & vodka
-Mini Bar with sodas, bottled water, juices & domestic beer
-LCD TV w/ Satellite & DVD Player
-Farouk Biosilk Bath Amenities, Bathrobes & Slippers
-Bathroom scales
-Aromatherapy. Pillow Menu
-Digital safe laptop size
-Espresso/American Coffee Maker
-Direct Dial telephone, Clock/Radio/IPOD dock, Professional Hair Dryer & Wireless Internet
-24-Hour room service with select menu from restaurant menus to create a "Special Menu" & Turndown Service
-Ocean view
-Max Occupancy: 6 guests including children & infants
-1045 Sq Ft
Superior Deluxe Ocean View with Terrace and jacuzzi for 2
Each elegantly appointed guest room features:
-1 King or 2 dbl beds
-Double Jacuzzi
-In Room Wine and Fruits
-Private bath w/shower only
-Balcony with chaise lounge, chairs & table
-Liquor Dispenser contains whiskey, tequila, rum & vodka
-Mini Bar contains sodas, bottled water, juices & domestic beer
-LCD TV w/ Satellite
-Purified Water
-Farouk Biosilk Bath Amenities, Bathrobes & Slippers
-Digital safe (laptop size)
-Individually-Controlled A/C
-Coffee Maker
-Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
-Wireless Internet
-24-Hour room service & Turndown Service
-Non-Smoking rooms available
-Ocean view
-Max Occupancy: 4 guests, including children & infants
-436 Sq Ft

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Health club
Spa services
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Safe deposit box
Tour desk
Conference facilities
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 2.7 out of 5

Hotel Map

21.1137 -86.759
Area served
Cancun, Mexico.
Nearby airports
Cancun International Airport (CUN), Approximate driving time is 20 minutes and distance is 20.5 km (13 mi).
Area description
The hotel is located in the heart of the Cancun Hotel Zone, 15 minutes from the airport and within a few minutes away from the malls, commercial centers, handcrafts market and main entertainment areas of Cancun.

Nearby points of interest

  • El Rey Ruins: 0.3 mi
  • Interactive Aquarium: 0.4 mi
  • Avenida Kukulkan: 1.5 mi
  • Museo Maya de Cancun: 2.4 mi
  • Playa Tortugas: 3.2 mi
  • Playa Delfines: 3.7 mi
  • Iberostar Cancun Golf Course: 3.9 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.4 mi
  • Wet'n Wild Cancun: 5.9 mi
  • Dolphinaris Cancun: 6.3 mi
  • Riviera Cancun Golf: 7.8 mi

Dining

Sky Bars (2)
Rooftop bars (14th floor)
Drinks served from 9:00 am - 1:00 am
Snacks from 11:00 am - 5:00 pm
Tequila
Location- Lobby area
Cuisine-International/ Mexican
Continental breakfast: from 6:30 am to 7:00 am
Breakfast Int'l Buffet: from 7:00 am to 11:30 am
Lunch Int'l Buffet: from 12:30 pm to 4:30 pm
Dinner International buffet: from 6:00 pm to 10:30 pm
Dress code: Casual elegance. Long pants, collared shirts & shoes required
Wok
Location- Lobby
Cuisine- Oriental
Dinner a la carte- from 6:00 pm - 11:00 pm
Pool & Snack Bar
Main pool Drinks served from 9:00 am - 5:00 pm
Snacks from 11:00 am - 5:00 pm
Bocelli
Location- Lobby level
Cuisine- Italian/Mediterranean
Dinner a la carte- from 6:00 pm to 11:00 pm Dress code- Casual elegance. Long pants, collared shirts & shoes required
Lounge Bar
Mezzanine level, bar service from 6:00 pm - 1:00 am
Stadium
Sports bar with 16 TV screens located at the Mezzanine level.
From 9:00 am - 1:00 am
Snacks from 5:00 pm - 11:00 pm
La Terraza
Location- Terrace of the Italian Restaurant
Dinner a la carte- Grilled fine cuts. From 6:00 pm - 11:00 pm
Dress code- Casual.

Meeting facilities

Meeting Info
Convention Center- banquet style (500 people capacity).

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (97)

Ratings and reviews for Beach Palace - All Inclusive

Overall score

4.4 / 5
97 out of 97
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.6
Location:
4.6
Value:
4.4

91% would recommend to a friend.

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Review this hotel
Review of Beach Palace - All Inclusive

Reviewer score

5
Rob and Sammi
Baltimore
Jun 2, 2013

Great Service, OK food - AMAZING RESORT OVERALL

Our experience at this resort will be something we will never forget. Everyone had perfect customer service and we are 100% pleased with the amenities and excursions. Each restaurant had unique food and room service was available 24 hours per day. We asked for service bottles of champagne and they brought it to us with chocolate dipped strawberries. Thank you everyone at beach palace.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

They had a few restaurants on site. One buffet style that was open throughout most of the day. Food there was ok. One restaurant with asian food and one steakhouse/seafood joint. Both of those were great. The best restaurant, Bocelli's was the best. Worst thing about this restaurant was that you had to wear pants for dinner! In Cancun, pants are not something you want to wear but it was worth the food! ALL INCLUSIVE BTW

Review of Beach Palace - All Inclusive

Reviewer score

4
CVPA
Pittsburgh
May 4, 2013

Great value

All-inclusive meals/drinks better than average. Staff friendly but a bit of a language barrier. Pool activities staff unmatched. Value-priced special in off-season. Would expect overbearing crowds during summer. In walking distance to an outdoor mall. Room noisy, no restful sleep. Also, badgered by time-share presentation staff calling in early morning hours after expressed no interest. Did not use resort credit because it was limited at the spa, there were no room upgrades available, could not be applied to airport shuttle, could not be used in gift shop, upgraded wine list terrible. Unhappy about it going to waste.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Review of Beach Palace - All Inclusive

Reviewer score

5
PamMark
Minnesota, USA
Feb 22, 2013

Great vacation!

We were well taken care of at the Beach Palace. This was our fourth stay here and we keep coming back year after year. Thank you!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

A nice mall located within a short walking distance.

Review of Beach Palace - All Inclusive

Reviewer score

4
Parastou
San Jose ca
Nov 30, 2012

Very nice for family with kids

Very nice and clean very good for families with small kids they had two problem first jacuzzi by the pool it wasn't warm and when they say they give u 759 hotel credit it's limit u and u can use all of it then u and up give up your credits

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Beach Palace - All Inclusive

Reviewer score

2
henry family guy
pomona, california
Sep 5, 2012

familys first vacation

I was really expecting more from the hotel.When i arrived at the hotel all the food places were closed and iwas starving. Their pools closed way too early. We were taken out of the beach early because there was nolife guard on duty. I really expected more for the price i paid. For the same reason we did outside activitity. I wasnt happy with the food either. We paid a taxi to take us out to eat because i wasnt happy with the food. It was the same stuff over and over.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
2
Review of Beach Palace - All Inclusive

Reviewer score

4
Ellcee34
New York, NY
Aug 27, 2012

Great Stay!

We had a fantastic time here in early August! The staff were so helpful and friendly. The hotel and rooms are just lovely...and so are the pools! Hope we get to come back soon :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Beach Palace - All Inclusive

Reviewer score

4
Ellcee34
New York, NY
Aug 18, 2012

Wonderful

We had a wonderful stay here! The service, pool, spa, beach, pool, and location were great. Can't wait to go back to Cancun!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Time-saving tip: Not Applicable

$1500 credit does not include tax. Everything you do/purchase with your credit is subjected to an 11% tax. Not a big deal but not necessarily well known/ advertised.

Review of Beach Palace - All Inclusive

Reviewer score

5
SAMUEL R.
CANCUN MEXICO
Aug 13, 2012

geat family get away

the over all experience was exellent, we will dom it all over again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

LORENZILLOS RESTAURANT.

Review of Beach Palace - All Inclusive

Reviewer score

5
La mama
Houston, TX
Jul 23, 2012

WE will be back. Excellent service and BEACH.

I"m from Dominican Repulic living in Houston for 20 year so I love Good Beach. I been in Cacun 5 time, for our family (best beach front Hotel).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Beach Palace - All Inclusive

Reviewer score

4
Ctctctctc
St. Louis, Missouri
Jun 22, 2012

very relaxing

Ocean view room was awesome. Roof pools were a nice getaway with great swim up bar and food with great view. They keep beach very clean. Guy came and asked if we wanted an umbrella and dug hole quick. They even brought a plate of Nachos to us on beach just to see if we wanted them. Rooms quiet and elevators quick.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
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