Rate and special offer based on Check-in: Sep 18, 2014 Check-out: Sep 21, 2014

Barcelo Tucancun Beach - All Inclusive

3 stars
Blvd. Kukulcan KM 13.5 Lote 24 ZH, Cancun, 77500
Hotel Overview
Reviewer score
3.5
out of 5
310 reviews
Romantic Getaway

This was our fourth visit to the Barcelo Tucancun. My husband and I love this Hotel. The Beach is... See full review

  • John and Janet
  • May 29, 2013
Great Hotel

Great view to the ocean, restaurants are OK and the staff first class, the will communicate either... See full review

  • Dabassman
  • Apr 15, 2013
Cancun resort on the Caribbean Sea near shopping and nightlife

The seven-story Barcelo Tucancun Beach is a modern, tranquil property in Cancun's hotel zone. It is located 25 minutes from Cancun International Airport on the Caribbean Sea and Nichupté lagoon. The all-inclusive resort is within walking distance of nightlife and shopping at Kukulcan Plaza. It features rooms with lagoon or ocean views and caters to couples and families with nightly themed entertainment, including a cabaret and fiesta. Other diversions include karaoke, a casino, game room and land and water sport equipment.

Highlights
  • Located in the hotel zone, close to nightlife and shopping
  • Modern rooms overlooking the turquoise waters or Nichupté lagoon
  • All-inclusive, themed nightlife, including a cabaret, fiesta and Caribbean night
  • Club for kids ages 4 to 12
Rooms

All of the 335 rooms overlook the lagoon or ocean and have one king or two queen-sized beds. Guest rooms feature private bathrooms, air conditioning and satellite TV with pay per view (fees apply) as well as amenities such as alarm clocks, hairdryer, coffeemaker and mini bar. Most rooms feature their own terrace or balcony.

Features

The modern, seven-story beachfront property has sweeping views of the Caribbean Sea and Nichupté lagoon. Its convenient address within Cancun's bustling hotel zone is near nightlife and shopping, including Kukulcan Plaza. Nightly on-site entertainment, sparkling pools, numerous land and water sports and four restaurants serving a variety of Mexican and international cuisines cater to an all-ages clientele.

Transportation
  • Cancun International Airport (16 mi/ 25 km)
Attractions
  • Cancun Golf Club (1.5 mi/ 2.4 km)
  • Aquaworld (0.5 mi/ 0.8 km)
  • Downtown (16 mi/ 25 km)
  • Breathing Observation Bubble (0.8 mi/ 1.2 km)
Business

Meeting room, accommodating up to 650 for cocktails or 450 in auditorium fashion

Banquet facilities, audio/visual equipment and a business center

Barcelo Tucancun Beach - All Inclusive Rooms

Superior Room
Bathroom, air-conditioning, satellite TV, PPV, telephone with voicemail, alarm clock, hair dryer, coffeemaker, minibar, vanity mirror, iron and iron board. Standard Lagoon view furnished with 1 King size bed or 2 Queen Size beds. Terrace or balcony is available in most rooms. Four (4) rooms are equipped for the handicapped. 110 Volt electricity.
Superior Ocean View
Bathroom, air-conditioning, satellite TV, PPV, telephone with voicemail, alarm clock, hair dryer, coffeemaker, minibar, vanity mirror, iron and iron board. Standard Ocean View rooms furnished with 1 King size bed or 2 Queen Size beds. Terrace or balcony is available in most rooms. Four (4) rooms are equipped for the handicapped. 110 Volt electricity.

Amenities

  • All inclusive
  • High-speed internet
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Spa
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Business center
In-Room Safe
Tour desk
Doctor on call
Gift shop
Internet
High-speed internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 4.0 out of 5
Reviewer score 3.7 out of 5

Hotel Map

21.1014 -86.7645
Area served
Blvd. Kukulcan km. 13.5 lote 24z Cancun Quintana Roo 77500, Mexico
Nearby airports
Cancun International Airport: Aproximate driving time is 25 minutes and distance is 25 km (16 mi)
Area description
From Cancun International Aiport: drive north on the highway, proceed straigh on highway, the "Hotel Zone" sign will be visible, after crossing over a bridge, the highway becomes Blvd. KuKulcan starting at km 27, continue straight to km 13.5,turn right at the corner of Kukulcan Plaza.

Nearby points of interest

  • Interactive Aquarium: 0.6 mi
  • Avenida Kukulkan: 0.6 mi
  • El Rey Ruins: 0.6 mi
  • Playa Delfines: 2.7 mi
  • Iberostar Cancun Golf Course: 3 mi
  • Museo Maya de Cancun: 3.4 mi
  • Playa Tortugas: 3.7 mi
  • Dubai Palace Casino: 4.8 mi
  • Wet'n Wild Cancun: 5 mi
  • Dolphinaris Cancun: 5.4 mi
  • Avenida Tulum: 5.7 mi
  • Riviera Cancun Golf: 6.9 mi

Meeting facilities

Meeting Info
One meeting room named Tucan, capacity: buffet set up 300 pax; school set up 250; auditorium set up 450, "U" shape 150, Cocktail 650,

Dining

La Claraboya
Air conditioned with an ocean view. Lunch and snacks served mid-day to evening; thereafter, a la carte seafood dinner served. Reservations required.
Don Quijote
Spanish cuisine is served buffet-style for dinner.
Mallorca
International cuisine served buffet-style, this cafe is open for breakfast, lunch, and dinner. Ocean views.
Mexico Lindo
Mexican cuisine is served a la carte for dinner only. Air conditioned. Reservations required.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (310)

Ratings and reviews for Barcelo Tucancun Beach - All Inclusive

Overall score

3.5 / 5
5.01.0
310 out of 310
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
3.9
Room comfort:
3.7
Location:
4.3
Value:
4

77% would recommend to a friend.

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Review of Barcelo Tucancun Beach - All Inclusive

Reviewer score

3
5.01.0
spring breaker 2012
New York, NY, USA
Mar 16, 2012

Spring break with just the girls

The hotel was overall good and better than expected. Pros: -food -drinks -some of the workers are really funny and friendly -perfect location for the beach -entertainment by the pool during the day with music -lobby bar was always a good time -balcony Cons: -local elementary school field trip had the food, pool and beach packed with local Mexican children running wild. -fridge was not stocked daily -view of the back of the mall and the air conditioners for the hotel- bad. Wish I paid extra for the ocean view. -Many workers at the hotel but mostly cancun in general were very obsessed with tips and harassed you non stop. -Many pick pocketing at night in down town. Among the 3 of us, we had over $700 pesos, 2 phones, keys, and a camera stolen in just 2 nights out of our zippered cross body bags.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
4
Nightlife tip: Short drive from hotel

You MUST check out coco bongo. It is the best club for everyone because it is a mix between a club/concert/fun shows.

Review of Barcelo Tucancun Beach - All Inclusive

Reviewer score

4
5.01.0
softail
Boston, MA, USA
Mar 16, 2012

Great place to visit , Relax and do nothing !

My wife and myself stayed for nine days ,arrived 3/5/12 we had the Superior lagoon view with balcony Rm 3037 don't stay in that room ,the hotel ac is just below ,you couldn't talk the noise was so great ! We went to the lobby and they up graded us to Rm 5003 ocean veiw with a balcony the next morning . The people at the front desk were great ! All the help was great , they are slower than we are but thats the way they it is !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Long walk from hotel

Don't forget to barter for everything !

Review of Barcelo Tucancun Beach - All Inclusive

Reviewer score

4
5.01.0
Traveler Sam
Michigan, USA
Mar 10, 2012

Barcelo is a Great Choice

The staff is very friendly and efficient. The restaurants had a very good selection and the food was good, and the seafood restaurant (available in the evening only) was excellent. The hotel location is ideal, right next to an indoor mall and a short walk to an outdoor mall, or a short bus or cab ride to downtown Cancun. The hotel has a nightly club outing to one of the local discos and does a great job of providing tickets, rides, and seating at the club. The nightly in-hotel entertainment was actually very good on some nights. We rate Barcelo as a great value.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Not Applicable

Try to book the best deal you can find for the attractions, for example, for Chichen Itza, book a package trip that includes entrance fees, lunch, AND drinks as many attractions will provide lunch without drinks and they can be expensive.

Review of Barcelo Tucancun Beach - All Inclusive

Reviewer score

1
5.01.0
Binja
Chicago, IL, EEUU
Feb 24, 2012

worst hospitality

DO NOT STAY HERE. I recently stayed with friends, the hotel staff does not have an attitude of service, attention is very bad. The food is exactly the same everyday in every "restaurant", besides that the place is ancient, the only good thing about the hotel is the beach. I'm sure this is the worst Barcelo hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Review of Barcelo Tucancun Beach - All Inclusive

Reviewer score

1
5.01.0
torettod
Miami, FL, EEUU
Feb 21, 2012

“WORST HOSPITALITY”

The service by the hotel staff is very bad, no service attitude. The food is exactly the same everyday in every "restaurant", besides that, the place is ancient. The only good thing about this place is the party company that brings you out to clubs each night and keeps you entertained. I will never stay in this Barcelo hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
1
Review of Barcelo Tucancun Beach - All Inclusive

Reviewer score

1
5.01.0
Daysy2k
California, EEUU
Feb 16, 2012

Poor Hotel

At first glance the place seemed really nice.....BUT....the only thing that was wonderful was the crystal blue caribean see...the rest was horrible... Check In: Slower then molasses going up a hill in the middle of winter. Don't plan on getting there before check in time of 3:00pm because you really want them to have the time to clean the rooms - otherwise........ Food: Unless you like live worms crawling in your food, it was gross. That resulted in us eating stale nachos with no salsa all week. Breakfast was the only safe bet...so we starved the rest of the day and had to go out and eat EVERY night. So spend the extra $$$ to get a half decent place. dont stay here never!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Review of Barcelo Tucancun Beach - All Inclusive

Reviewer score

3
5.01.0
saaa
Chicago, Illinois
Jan 13, 2012

OK

I have stayed at several 3-4 star hotels in Cancun that are all inclusive in the hotel zone and this one was OK. Have stayed at better that had more restaurants that took reservations as opposed to the buffets. The service and staff were EXCELLENT!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
4
Shopping tip: Short drive from hotel

Take the R2 bus into downtown Cancun and go to the Mercado 28 for bargains. Very cheap (under one US dollar) and safe

Review of Barcelo Tucancun Beach - All Inclusive

Reviewer score

3
5.01.0
TravelGuyC
Chicago, IL, USA
Jan 2, 2012

Average

Our original room overlooked the top of the strip mall. There were noises from the strip mall's air conditioning units, ice machine, a pipe moving in the wall, and doors slamming down the hall at all hours of the night. Despite this, everything seemed ok until the drain in the bathroom backed up, flooding the entire bathroom. They sent up a maintenance person after calling twice. He plunged the drain, shower and toilet for a few minutes and declared it fixed. The cleaning person then went over the flooded area with a towel strapped to a stick, missing a good portion of the flooded area. She then left, leaving us with no towels and a slightly flooded room. The whole ordeal wasted about 2 hours of our time. The next day, we went to the front desk and they gave us a new room facing the ocean. We noticed that the lights and air conditioner are operated off of a motion detector. This means that if you leave for a while, the lights and air go off, leaving you with a warm room to come back to. Also, when you fall asleep, the air conditioner will shut off in the middle of the night if you don't move in your sleep (a minor inconvenience). The food was just ok. The staff in the hotel was very friendly and helpful. The drinks were served in exceptionally small glasses, and if you want a drink by the pool, you needed to get it yourself from the bars because there was very few waitresses/waiters around the pools (which was no big deal).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Sightseeing tip: Short drive from hotel

We used Grey Line for the Chichen Itza tour. It took 2.5 hrs each way to drive there. We also used them for airport transportation. The staff was professional and very knowledgeable. It was very easy and I would definitely use them again.

Review of Barcelo Tucancun Beach - All Inclusive

Reviewer score

4
5.01.0
frequent traveler12345
Memphis, TN, USA
Dec 3, 2011

fun time

It was a good time! decent food, decent drinks, friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Nightlife tip: Short drive from hotel

Do not go to Coco Bongo's. Overpriced, overcrowded, not worth the money. Shows are good but they overpack the place to where you can hardly move around. If a fire ever broke out, it'd be disastrous the number of casualties there'd be. THe snorkeling/catamaran tour that we did to isla mujeres was a lot of fun and a great way to relax and spend the day. so was tulum.

Review of Barcelo Tucancun Beach - All Inclusive

Reviewer score

4
5.01.0
Ant knee
Fauquier, Virginia, USA
Nov 25, 2011

Loved it

Great location and staff with nice rooms and fantastic views. Needs better A/C in the rooms. Hotel said they do need to upgrade the units for the entire hotel but need the money to do it. Still comfortable but a little warm for me.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
Dining tip: In Hotel

Check out each of the restaurants during your stay. Don;t get locked in of just one.

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