Rate and special offer based on Check-in: Feb 21, 2016 Check-out: Feb 22, 2016

Barcelo Costa Cancun - All inclusive

3 stars
View map of Blvd. Kukulkan km 4.5 Lote D7, espacio 5, Zona Hotelera, Cancun, 777500

Hotel Overview

Ratings and reviews for Barcelo Costa Cancun - All inclusive

Overall score

3.5 / 5
5.01.0
45 out of 45
Amenities:
3.5
Cleanliness:
4
Hotel staff:
4.4
Comfort:
3.5
Location:
3.4
Value:
3.8

76% would recommend to a friend.

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Review of Barcelo Costa Cancun - All inclusive

Reviewer score

4
5.01.0
Anonymous
Friends
Montreal, Canada
Jan 8, 2010

Perfect for the price

We liked the friendly staff. The beach is not the largest, but it is clean and quiet. Beach bar is perfectly located.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Friends

Shopping tip: Short walk from hotel

Grocery stoce very close.

Review of Barcelo Costa Cancun - All inclusive

Reviewer score

4
5.01.0
JC and Wife
Couples
Baton Rouge, LA
Jan 2, 2010

Very nice

Me and my wife traveled from the US to Cancun the week of New Years. For the price this trip can not be beaten. The staff is awesome and will do almost anything to keep you taken care of. The room was clean and they even made an accommodation since we were an anniversary couple. There are several bars where you can get your drinks from. The hotel is right on the main road to downtown and to shopping so it's really the hotel you want. The only thing I would caution is that it is a bit noisy with lots of kids and entertainment every night, and if you're not up for that amount of noise while in your room that can be bothersome. Overall A+

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Shopping tip: Short drive from hotel

When dealing with the market people, always chop their price at least 50% before buying. Do your shopping in one day so that everyday you can walk by and say your done shopping.

Review of Barcelo Costa Cancun - All inclusive

Reviewer score

1
5.01.0
Anonymous
Couples
Chicago
Dec 30, 2009

Save your $$$$$$

First of all, let me say this was a package deal, air and hotel combined. We live in Chicago and our flight was cancelled due to bad weather. We needed to delay check-in by one day and check-out by one day We called [...] to confirm this and they told us they would call the hotel on our behalf and explain the delay. We were told by [...] that there would be NO CHARGE for this change. When we arrived in Cancun, the girl at the front desk confirmed that our trip was moved by one day and that no charge would be given to us for the change since it was confirmed ahead of time. At the hotel, the staff seemed rude and only interested in getting tips from its customers. The beach was covered in green weeds, therefore swimming had to be done at other, nicer, beaches 10 minutes by bus away. Also, there are 3 pirate boats that take people on dinner cruises EVERY night. These boats are parked about 10 feet from the beach of this hotel. When they start their diesel engines and leave them running, you can hardly breath. The day before we were to checkout, our room key did not work. We went to the front desk and was told we were supposed to have checked out that day. This hotel knew we were checking out the following day but they wanted to charge us an extra night. They would not let us back in the room, even though all of our belongings were there, until they were able to swipe my credit card for 285.00 usd. After going back home, [...] assumed NO responsibility even though they told us in the beginning that everything was fine and would be taken care of. The hotel also assumed NO responsibility and claimed they were not aware of the change of the itinerary. That was such a lie. They knew from the beginning. Also, our room was costing us about 130.00 usd per day when you figured out the day cost because this was a package. Guess what, the EXTRA day cost us 285.00 usd. Seems like they marked up the room a bit hmmmm. Overall, all I can say is STAY AWAY from this hotel and [...] if you want an enjoyable vacation. There are so many other nice hotels in Cancun like The Royale. I am a teacher in Chicago and it is not my nature to write such a poor review unless it was 100% accurate. I will definitely be back in Cancun, but I will book with another travel site and stay in a different location.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Couples

Money-saving tip: Not Applicable

Save your money!! Look at another hotel.

Review of Barcelo Costa Cancun - All inclusive

Reviewer score

4
5.01.0
Anonymous
Single
New York, NY
Dec 25, 2009

Nice holiday!

The Barcelo Costa Cancun is a small resort, but is just the right price! Food was OK and the beach wasn't huge, but again, the price was right! If you're looking to hang on the beach and you have somewhat of a tight budget, don't hesitate to come here!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Single

Review of Barcelo Costa Cancun - All inclusive

Reviewer score

2
5.01.0
Tell The Truth
Couples
Columbus, OH
May 4, 2009

Make Sure you get what's promised!

Was told we had a ocean front room, not the case, said they would put us in one the next day, it never happended, staff was every nasty about us wanting what was promised in the reservations. Couldn't enjoy the beach @ a certain time because the tour ships would start there engines and the smell of them where very over whelming.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Couples

Dining tip: In Hotel

Make sure you tip the waiters because they remember your face and treat you like trash when you come back the next day!

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