Rate and special offer based on Check-in: Sep 2, 2014 Check-out: Sep 5, 2014

Istana Hotel Kuala Lumpur

5 stars
73 Jalan Raja Chulan, Kuala Lumpur, Kuala Lumpur, 50250
Hotel Overview
Reviewer score
4.2
out of 5
118 reviews
Great location

Stayed 6 nights and nothing to fault. Location was great, 5-10 minute walk to most of the main... See full review

  • hopefulholidayer
  • May 20, 2013
Great hotel

Thoroughly enjoyed our stay here.loved loved loved the foyer.we got upgraded, thank you. Really... See full review

  • Heather doper wife
  • Apr 2, 2013
Explore Kuala Lumpur from chic downtown hotel with modern amenities
Located in downtown Kuala Lumpur, in the Golden Triangle area, the Istana Hotel Kuala Lumpur sits just a short walk from the popular shopping district along Bukit Bintang and it's also near the convention center and the Petronas towers. A monorail station in front of the Istana Hotel Kuala Lumpur makes it easy to explore the city. Business and leisure travelers alike appreciate the comprehensive amenities of the Istana Hotel Kuala Lumpur, including high-speed Internet access (fees apply), an outdoor swimming pool and flexible event spaces.

 

Highlights
  • On-site restaurants and bars
  • Outdoor swimming pool, garden
  • Jacuzzi and sauna
  • High-speed Internet access in guest rooms (fees apply)
  • Fitness center with classes

 

Rooms
The Istana Hotel Kuala Lumpur features 505 guest rooms and suites ideally located with great views of downtown. Accommodations come with either a king or pair of twin beds, and suites also feature sitting areas and spacious workstations. Private baths features tubs, showers and full-length mirrors, and in-room amenities include TVs with movie channels, coffee and tea facilities, room safes, mini-bars and air conditioning. All rooms also have high-speed Internet access (fees apply).
 
Features
The downtown Istana Hotel Kuala Lumpur boasts a lush garden courtyard with an elegant Greco-Roman swimming pool and a sun desk with lounge chairs. The hotel also features an on-site fitness center with a sauna, Jacuzzi and fitness classes. For meals, guests find a fine dining restaurant and casual breakfast and lunch buffets. There also are two bars and a bakery on the property. Business travelers appreciate the hotel's full-service business center, as well as the in-room high-speed Internet access (fees apply). Groups of any size hold their events at the Istana Hotel Kuala Lumpur -- the hotel boasts a grand ballroom with space for 2,000 guests, as well as 14 flexible meeting rooms.

 

Transportation
  • Kuala Lumpur International Airport (36.3 mi/58.1 km)
  • Raja Chulan Metro Station (across the street)
  • KL Sentral Train Station (3.4 mi/5.4 km)

 

Attractions
  • Kuala Lumpur Convention Center (0.6 mi/1 km)
  • Petronas Towers (1 mi/1.6 km)
  • Chinatown (1.4 mi/2.2 km)
  • Royal Selangor Golf Club (1.4 mi/2.2 km)
  • Kuala Lumpur Bird Park (2.6 mi/4.2 km)
  • Batu Caves (10.6 mi/17 km)

 

Business
  • Ballroom accommodates up to 2,000 people
  • 14 flexible meeting rooms
  • Business center
  • High-speed Internet access (fees apply)

Istana Hotel Kuala Lumpur Rooms

Club Suite
Designed exclusively for corporate or leisure travellers who value the comfort of extra space. Fitted with a private lounge-within-a-suite ideal for private entertainment or as a spacious work-area for corporate travellers. Includes exclusive access to all the privileges and amenities of the Club Lounge located on the 20th floor. Choice of king-sized or twin beds. Room equipped with internet access, minibar, air-conditioning, room & luxurious bathroom amenities, television, radio, coffee & tea making facilities, IDD telephones, voice-mail system, in room iron & ironing board & shaving adaptor.
Deluxe Room
Tastefully decorated with warm earthy colours and decorated with traditional fabric accessories. Ideal for corporate and leisure travellers. Choice of king-sized or twin beds. Room equipped with internet access, minibar, air-conditioning, room & luxurious bathroom amenities, television, radio, coffee & tea making facilities, IDD telephones, voice-mail system, in room iron & ironing board & shaving adaptor.
Club Room
Located on 19th, 20th & 21st Floors. Each bedroom-suite includes a spacious lounge ideal for relaxing, entertaining or even business meetings. All suites offer exceptional views of KL skyline. Choice of king-sized or twin beds. Room equipped with internet access, minibar, air-conditioning, room & luxurious bathroom amenities, television, radio, coffee & tea making facilities, IDD telephones, voice-mail system, in room iron & ironing board & shaving adaptor.

Amenities

  • Free internet in room
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Conference facilities
Doctor on call
Currency exchange
Internet
Free internet in room
Transportation
Airport shuttle
Parking
Free parking

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Hotel Map

3.1502 101.7094
Area served
Kuala Lumpur.
Nearby airports
Kuala Lumpur International Airport.
Area description
Experience the world-class service and facilities that blends with warm Malaysian Hospitality at Hotel Istana. An established five star hotel with 505 tastefully decorated rooms nestled in the heart of Kuala Lumpur City Centre. Excellent location, 5 minutes to Pavillion Shopping Mall and Bukit Bintang and walking distance Petronas Twin Tower and the KL Tower. Transportation is very convenient with KL Monorail Station in front of the Hotel.

Nearby points of interest

  • Bintang Walk: 0.3 mi
  • Starhill Gallery: 0.4 mi
  • Kuala Lumpur Convention Centre: 0.4 mi
  • Sungei Wang Plaza: 0.4 mi
  • Menara Tower: 0.4 mi
  • Menara Kuala Lumpur Tower: 0.4 mi
  • Pavilion Mall: 0.5 mi
  • Zouk: 0.5 mi
  • Dewan Filharmonik Petronas: 0.5 mi
  • Petronas Towers: 0.5 mi
  • Cosmo's World: 0.6 mi
  • Times Square: 0.6 mi
  • Suria KLCC Mall: 0.6 mi
  • Craft Complex: 0.6 mi
  • Pudu Prison: 0.7 mi
  • Bintang Walk: 0.3 mi
  • Starhill Gallery: 0.4 mi
  • Kuala Lumpur Convention Centre: 0.4 mi
  • Sungei Wang Plaza: 0.4 mi
  • Menara Tower: 0.4 mi
  • Menara Kuala Lumpur Tower: 0.4 mi
  • Pavilion Mall: 0.5 mi
  • Zouk: 0.5 mi
  • Dewan Filharmonik Petronas: 0.5 mi
  • Petronas Towers: 0.5 mi
  • Cosmo's World: 0.6 mi
  • Times Square: 0.6 mi
  • Suria KLCC Mall: 0.6 mi
  • Craft Complex: 0.6 mi
  • Pudu Prison: 0.7 mi
  • Negara Stadium: 0.8 mi
  • Jalan Masjid India: 0.9 mi
  • Masjid Jamek: 0.9 mi
  • Kuala Lumpur Chinatown: 0.9 mi
  • National Zoo: 0.9 mi
  • Sze Ya Temple: 0.9 mi
  • Merdeka Stadium: 1 mi
  • Merdeka Square: 1 mi
  • Sri Maha Mariamman Temple: 1 mi
  • Central Market: 1 mi
  • Queen Victoria Fountain: 1 mi
  • Royal Selangor Pewter Factory and Visitor Centre: 1 mi
  • Pudu Bus Station: 1.1 mi
  • Sultan Abdul Samad Building: 1.1 mi
  • St Mary's Cathedral: 1.1 mi
  • National History Museum: 1.1 mi
  • Dayabumi Complex: 1.1 mi
  • Kuala Lumpur Memorial Library: 1.2 mi
  • National Library of Malaysia: 1.2 mi
  • Chow Kit Night Market: 1.3 mi
  • Bank Negara Money Museum: 1.3 mi
  • Chow Kit Wet Market: 1.3 mi
  • Chow Kit: 1.3 mi
  • Old Railway Station: 1.3 mi
  • National Mosque: 1.4 mi
  • Masjid Negara: 1.4 mi
  • Islamic Arts Museum: 1.5 mi
  • Istana Negara: 1.5 mi
  • National Planetarium: 1.6 mi
  • Police Museum: 1.6 mi

Dining

Urban
Urban is a contemporary fine dining restaurant offering a spacious, relaxing and informal ambience.
Taman Sari Brasserie
Serves a wide range of local and international cuisines. Diners can choose to dine buffet-style or from an extensive a la carte menu.
The Deli
Offering freshly-baked gourmet chocolates, breads, pastries and cakes. Special order for cakes and takeaways are available.
Songket Lounge
Lobby Lounge
Sports Bar
This outlet serves an interesting selection of cocktails and light refreshments while guests catch up with the latest sports updates and watch live screenings at the bar.
Trishna Restaurant
An authentic Northern Indian Restaurant, TRISHNA. With over 100 dishes to choose from some of which India's most popular dishes such as Amritsari Fish, Nooraini Kebab, Aloo Tandoori, Palak Paneer and Paneer Tandoori just to name a few.

Hotel Policies

Check-in:
1300
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (118)

Ratings and reviews for Istana Hotel Kuala Lumpur

Overall score

4.2 / 5
5.01.0
118 out of 118
Amenities:
4.1
Room cleanliness:
4.1
Hotel staff:
4.2
Room comfort:
3.9
Location:
4.6
Value:
4.1

86% would recommend to a friend.

Sort by:
Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
goaway604
India
Jun 24, 2014

Great location at a great price

value for money. the rooms are spacious and clean but the carpet needs to be changed (looks and feels old). location is great, staff are polite and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of Istana Hotel Kuala Lumpur

Reviewer score

3
5.01.0
Andrew1962
Business
Budapest, Hungary
May 5, 2014

Hotel Istana KL - expereince

The room was very noisy due to the main electrical switchbox of the room and the water piping of the neighbouring rooms. The tap in the bathroom was also leaking. Despite these inconveniences it was a good stay in KL. Good location, fair restorant, excellent fitness center and good pool, nice, friendly staff members. The hotel is close to the Petronas towers and the TV tower; there is a monorail station next door.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
1
Location:
5
Value:
4
Trip purpose:

Business

Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
pixiepie
singapore
Apr 12, 2014

short stay in KL

Good hotel at the price offered.. Great location just opp pavilion n pubs n cafe. Walking bridge to KLCC. Staff are friendly but you need to approach them to ask for help. Amenities a bit old n tired but we enjoyed the spaciousness unlike new hotel. Will come back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Nightlife tip: Short walk from hotel

Just behind hotel

Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
couple explorer
Business
Western Australia, AU
Apr 1, 2014

business trip

Hotel is very well located, close to KLCC and convention centre (both via sky bridge - uch better than walk on the streets). Bukit Bintang is also very near. The shopping Pavillion is next block and has endless opportunities for food and shopping. Hotel has wifi only in the lobby. Rooms are with cable only. Breakfast is good for this hotel standard.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Istana Hotel Kuala Lumpur

Reviewer score

2
5.01.0
ABDULAAL
Saudi Arabia
Mar 24, 2014

NOT AS REERVED

I reserved 4 rooms two months ago .When we .reached the hotel there was no rooms for us . We are 12 persons. They gave us two suites which can accomodate maximum 6 persons. After claiming they added one double room. next day they rectefy the situation and gave 4 rooms (no enough space to have additional bed) I WILL NEVER RESERVE IN THIS HOTEL UNLESS I COMAPNCETED FOR THIS INCONVENANCE.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
2
Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
travelpig55
Yorkshire UK
Jan 14, 2014

Great location for food, shopping and exploring.

The hotel is situated close to bukit bintang which is a great area for foodies and shopping. The staff at the hotel were very attentive, and the rooms comfortable and large. We stayed on the club floor and the bathrooms were large and well appointed. The pool is in a courtyard and enjoys sunshine throughout the day. The hotel bar is expensive which is to be expected. The only issues we had was on arrival the room we were given hadn't been serviced after the previous occupant had departed - this was rectified immediately, also sloppy service at the brasserie meant we cancelled lunch dishes / drinks after waiting 35 mins for them to arrive. I'd happily stay again / recommend this hotel to others.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Go to the hawkers food area just a few hundred yards down the road. An amazing choice of dishes to choose from. Also the food hall om the basement of lot 10 mall.

Review of Istana Hotel Kuala Lumpur

Reviewer score

3
5.01.0
Googly eyes
Sydney, Australia
Jan 12, 2014

Istana Hotel

Rooms were clean, service was good but the bathroom and carpet needs some refurbishment/renovation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Shopping tip: Short walk from hotel

Shopping at Pavillion Plaza is just next door and KLCC Suria is 15-20 minutes walk with the connection walkway.

Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
Suntom
Sydney
Dec 21, 2013

good value

The Hotel is close to the Center and convenient. Staff are very friendly and helpfull. Very good Swiming pool. the room is quiet big but the bathroom is old. I think it was very good value for the money. only one thing put us down is we took the taxi to the Airport from the hotel, and that was double the price. we came to the hotel from the airport around RM70 and to the airport around RM130. on top of this the driver wanted Toll fee. He said if we wanted to pay around RM70, should have taken a smaller car. but the person in a hotel didin`t tell us anything and I didn`t see any other type of taxis. we shoudn`t have taken a taxi from the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
Shanzki
Melbourne, Australia
Nov 27, 2013

Great hotel with great staff.

Couldn't really fault this hotel. The staff were absolutely fantastic! Anything we needed, they helped us out with it. We made use of the gym and the swimming pool, and staff at both were friendly and helpful, and the complimentary fruit skewers that were handed out at the pool were exactly what we needed! The room was clean, and had everything we needed. We especially liked that we were given fresh water each day. Definitely stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Behind the hotel there are many restaurants that are cheap with wonderful food!

Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
BkkGuava
Business
Bangkok
Sep 20, 2013

Great Location

I go to KL for business and Istana is central and within walking distance to shopping and great restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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