Albergo Basilea Hotel Venice

After reading some very bad reviews about this hotel,our holiday was almost spoiled before we had even left. We set off for Venice expecing the worst(offensive staff,mouldy beds,bed bugs,dirty communal showers,etc). We were very surprised to see that on our arrival things were not bad at all. Was this the wrong hotel? We had booked a room for 5 nights in the annex. The room was perfect..we even had an ensuite which wasn't expected. The staff were very helpful and friendly and the breakfast was very tasty. Cakes,croissants,cereals,hams,cheese and all the bread you can eat. This hotels is good value for money and we would gladly stay again..although we would not book through e bookers as they,on the otherhand,are extremely unhelpful and useless. So much so I feel I should make a complaint,but know it would fall on deaf ears. Maybe they would even hang up on me like they did before..Poor show.

Location is great! Staff is Great! New Bathroom was great. Breakfast was good. Room Needed to be updated badly. Clean, but well worn. But given Venice prices, a good deal overall.

Staff were very helpful. Hotel is in 2 buildings... both are slowly disintegrating. Breakfast was very nice. This is a place for the hearty.

I booked this hotel but was put in the annex across the alley. the room was right by the stairs and it seemed this annex was an apartment or hostel to a large group of college kids. the walls were paper thin, the toilet barely flushed and was running, the air conditioning did not work and the room was very rundown. the door to the annex was left open all night and there was no attendant, anyone could have gotten in. the staff was unfriendly.

The location and breakfast were the best aspect of this hotel, but be prepared for rooms full of mosquitoes, on-and-off water service, no elevators in the annex building, and unpleasant, rude staff.

Room was great, ideal location. On checkout day, we had to leave very early (6am), but they allowed us to have our breakfast, which was really nice of them.

Great location! was only 5 min walk from train, nice small and clean! WiFi was not free so we went 2 min to a close by Cafetiere and had jelato or pizza and free WIfi btw the food in this emanuel cafetiere was pretty good and not expensive! breakfast was small and standard for 3 star hotel but the lady made great capuccinus! great value!! We enjoyed our stay!!!

Loved it here, great location close to canal, I would definitely recommend staying here, close to everything you need, rooms clean and air con too yay, staff brilliant and breakfast enough to start the day Loved it all x

I know hotels in Venice are expensive, but do not stay at this one. In particular, do not book a double room in their 'Annex' and expect a double bed. What you will get is two single beds in a skinny little room with broken furniture and only one working power point. The shared bathroom has a broken shower head, the walls are so thin that you'll be woken up every time the person next door walks, closes the wardrobe or door and while children's school groups are fine, they're not so great when you're trying to sleep and 20 of them are shouting and running about on your floor. What we hoped would be a romantic weekend, was extremely disappointing although did improve once we decided to cut our losses, loose the money we'd paid and leave after one night to stay at another (much much nicer) hotel all together. I just wish I had taken these other bad reviews into consideration when I first booked.

This is an average hotel with few amenities.. However, it's relatively comfortable, very good location, very friendly staff, and best of all, a great price; five minute walk to Ferrovia water bus stop and train station, 15 minute walk to Piazza de Roma (bus station). Several laptops with internet connection... No English TV stations, no CNN or BBC. Average breakfast