The Westin Palace, Milan
Hotel Overview
hotel cost and facilities
nice hotel, clean and comfortable room, with a wonderful large and comfortable bed. Steam and spa...
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-
isis
- May 12, 2012
Business trip
efficient concierge.
Friendly receptionists.
Very good location
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-
Trekking traveller
- Sep 29, 2011
Downtown Milan luxury hotel offers la dolce vita-style experience
Experience Milan in five-star style. The Westin Palace Milan affords guests a central location from which to explore shopping, monuments, and attractions, including The Church of Santa Maria Delle Grazie, which houses Leonardo da Vinci's Last Supper. Classic Italian decor, including rich marble accents, in elegantly appointed public spaces offer the perfect backdrop for the contemporary amenities to be found in the 228 elegantly decorated guest rooms and suites.
The Westin Palace, Milan Rooms
- Classic
- Description not provided
Hotel Map
- Nearby airports
- Orio al Serio International Airport, (BGY), 45.00, KM; Malpensa Airport, (MXP), 25.00, KM; Linate Airport, (LIN), 4.00, KM;
- Area description
- Downtown
Amenities
- 24 Hour Front Desk
- 24 Hour Security
- Accessible rooms
- Air Conditioned
- AM/FM Alarm Clock
- Babysitting/Child services
- Balcony
- Bar/Lounge
- Bathroom Telephone
- Brailled Elevators
- Business center
- Car Rental Desk
- Children's Activities
- Computer Rental
- Concierge
- Concierge Desk
- Connecting Rooms
- Cribs Available
- Currency Exchange
- Data port Available
- Doorman
- FAX
- Fitness center
- Fitness center or spa
- Free Newspaper
- Hairdryer in Room
- High-speed Internet
- In Room Movies
- International Direct Dial
- Internet Access
- Laundry Service
- Maid Service
- Meeting/Banquet Facilities
- Mini Bar
- Multilingual
- No Smoking Rooms/Facilities
- Parking
- Porters
- Radio
- Restaurant
- Rollaway Beds
- Room Service
- Safe
- Safe Deposit Box
- Satellite TV
- Secretarial Service
- Shops/Commercial Services
- Sitting Area
- Smoke Detectors
- Steam Bath
- Telephone
- Temperature Control
- Tennis
- Tour Desk
- Turndown Service
- TV
- Valet Parking
- Wake-up Service
Hotel Policies
- Check-in:
- 02:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (15)
Ratings and reviews for The Westin Palace, Milan
- All travelers (15) 4.5 / 5
- Business (5) 4.4 / 5
- Couples (6) 4.5 / 5
- Families (1) 5 / 5
- Friends (1) 5 / 5
- Singles (1) 4 / 5
- Amenities:
- 4.1
- Room cleanliness:
- 4.5
- Hotel staff:
- 4.3
- Room comfort:
- 4.7
- Location:
- 4.4
- Value:
- 4.1
87%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
isis
hotel cost and facilities
nice hotel, clean and comfortable room, with a wonderful large and comfortable bed. Steam and spa not really promoted, steam facilities not even listed in room hotel guide. Very expensive at the hotel, coffee 8 euros, and a sandwich 19-24 euros through room service, with an extra 7 euros cover charge. for the first time ever i had nothing at a hotel! i would rate it more like a 4 star, airport transfer from the airport was 100 euros, taxi going back 22 euros!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Trekking traveller
Business trip
efficient concierge. Friendly receptionists. Very good location
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Kathryn
Westin Milan
The room was excellent - roomy, with a very comfortable bed. The staff was very courteous,the location for me is excellent, and I will definitely stay there again. (as long as the prices don't do up - Italian hotels are very expensive and this is no exception, but better than others that I have tried)
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
van
excellent experience
We were two mature couples on a tourist trip through Northern Italy [Milan, Lakes, Venice]. Our rooms were excellent beyond our expectations! The staff were courteous, helpful and spoke English. We visited the usual tourist sites in Milan and enjoyed our stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Dining tip:
Short walk from hotel
We ate at the Cafe Republica which is two blocks behind the hotel. We experienced perfect service from an excellent waiter who spoke good English and enjoyed deliciously prepared food and excellent wine! I plan on eating there on my next visit to Milan.
Reviewer score
Would recommend
Frequent Traveler
"Good location, service, and comfort"
Seeing how I arrived three days late due to flight canellations they did accomodate me upon arrival. Although it took awhile and they gave me a room with luggage already in it, so they had to give me another. The check-in/out staff were a bit cold and unfriendly. The room was good sized and the bed was very comfortable. There was some exterior noise that came from the hallway, so I had to close the inner door to block it out. The hotel is a ten minute walk from the central train station, or you can take the Metro (Red Line) and go one stop to Repubblica and you exit, walk one minute and you are there.I did not eat at the hotel, so no comment on the food. Good Tip: they will not tell you at the hotel but the Malpensa Airport is accessable by Train Express, which leaves/retruns to Codurna and from there yoy can jump the Metro and land right in front of the hotel. If you take a taxi it will cost you seven times as much!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Money-saving tip:
Not Applicable
You can take an Express Train to and from Malpensa Airport.
Reviewer score
Would recommend
Road Warrior
Nice Hotel
This is a very nice hotel and up to Westin standards in every way except for the front desk. Our group of 4 checked in about 9:00 am after flying in overnight, and they had no rooms available for us at that time, which we expected. They offered to let us use the Health Club to shower and change. So far , so good. But when we came back later after check-in time, they still did not have rooms to assign to us, although there were other guests just arriving who were assigned rooms. Finally, after our protesting and complaining, they found rooms for us. This is not an experience one should have at a 5-star hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Susan
Wonderful location, great staff
The Westin Palace was in a great location - 5 minute walk to the Central Station and the Metro was in front of the hotel. Via Montenapoleone, the most famous shopping street, was 2 Metro stops away, and the breathtaking Duomo was 3 Metro stops away. After staying in Italian chain hotels, the Westin Palace felt like home. The hotel interior was beautifully decorated and our room was very spacious.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Reviewer
Great experience
This was a fantastic luxury place to stay. The room was so comfortable I think it's the first time I haven't really felt jet-lagged. Convenient too. We walked to the Duomo multiple times, and back and forth to the train station too. I would say that the one disappointment was with the concierge's recommendation of a restaurant for dinner - "il Solferino" - food was expensive and so-so, and the service was surly.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
doubleyoo
Great Hotel
In the middle of our trip I booked this hotel on the same day when the original hotel I booked (to save some money) was far below expectations. The Westin was proof that you get what you pay for. This is a typical Westin with wonderful service and comfortable beds. When we checked in, they didn't have any Deluxe rooms with two twin beds available so the manager upgraded us to a Superiore room (room was very big for Europe) instead to accomodate us. Hotel is very clean and convenient to the Duomo area. Taxi rides to and from were inexpensive, but can add up. Traffic and bad drivers will add to the commute. From the Duomo and shopping, it can be a long walk if you are carrying a lot of things or at the end of a long day. It's not a modern hotel, but they've kept it in good condition.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
AHP 111
Fantastic choice in Milan--first class
We had a luxurious room with balcony at a reasonable price.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
