Santa Maria Novella Apartments Florence
http://www.orbitz.com/hotel/Italy/Florence/Santa_Maria_Novella_Apartments_Florence.h312766/
Hotel Overview
Just came back from an amazing
Just came back from an amazing stay in Florence the staff was really helpful. The apartment is in 5...
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-
Gergana
- Mar 21, 2011
DO NOT EVEN CONSIDER THIS PLACE
Terrible. I am not normally a hard to please person, I have very low expectations. However, when we...
See full review
-
IanRobertson
- Jul 2, 2012
Santa Maria Novella Apartments Florence Rooms
- STANDARD - ROOM
- Room with one twin bed includes Air conditioning, Alarm clock, Balcony / Terrace on Junior Suite only, Bathroom amenities, Cable / Satellite TV, CD player, Color TV, DVD player, Hairdryer, Internet access, Heating, Iron / Ironing board, Kettle, Full Kitchen, Laundry service at cost, Microwave oven, Modem / data port connection, Non-smoking rooms, Radio, Refrigerator, Room service, Safe in room, Stove / Oven, Tea and coffee making facilities, Toaster and Washing machine.
- STANDARD - ROOM
- Room with one double or one twin bed includes Air conditioning, Alarm clock, Balcony / Terrace on Junior Suite only, Bathroom amenities, Cable / Satellite TV, CD player, Color TV, DVD player, Hairdryer, Internet access, Heating, Iron / Ironing board, Kettle, Full Kitchen, Laundry service at cost, Microwave oven, Modem / data port connection, Non-smoking rooms, Radio, Refrigerator, Room service, Safe in room, Stove / Oven, Tea and coffee making facilities, Toaster and Washing machine.
- STANDARD - ROOM
- Room with one double and one twin bed includes Air conditioning, Alarm clock, Balcony / Terrace on Junior Suite only, Bathroom amenities, Cable / Satellite TV, CD player, Color TV, DVD player, Hairdryer, Internet access, Heating, Iron / Ironing board, Kettle, Full Kitchen, Laundry service at cost, Microwave oven, Modem / data port connection, Non-smoking rooms, Radio, Refrigerator, Room service, Safe in room, Stove / Oven, Tea and coffee making facilities, Toaster and Washing machine.
Amenities
- Wireless internet
- No smoking rooms/facilities
- General
- No smoking rooms/facilities
- Pets allowed
- Internet
- Wireless internet
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Hotel Map
- Area served
- Florence
- Nearby airports
- Leonardo da Vinci Firenze International Airport.
- Area description
- This suite are located right in the heart of Florence historical Center.With a short walk you can reach Uffizi Museum, Duo mo, Old Bridge and all fashion streets for shopping like via Tornabuoni and Calzaiuoli.This is a really safe area for families and children.
Nearby points of interest
- Santa Maria Novella Train station: 0.2 mi
Dining
- Restaurant
- All the area is full of restaurant and trattoria, coffee bar and shops. There are typical restaurants like "I' vinaino", I "13 gobbi", but also elegant ones like "il Cenacolo " and " Fuor D'Acqua".
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets
Guest Reviews (6)
Ratings and reviews for Santa Maria Novella Apartments Florence
- All travelers (6) 2.5 / 5
- Couples (3) 1 / 5
- Families (1) 3 / 5
- Amenities:
- 2.5
- Room cleanliness:
- 2.3
- Hotel staff:
- 2.3
- Room comfort:
- 1.8
- Location:
- 3.7
- Value:
- 2.7
33%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Anonymous
DON"T BOOK THIS PLACE
Once we arrived in Florence at 5:30 pm we went to the address listed on our conformation email once arriving there we were not sure what to do there were no further instructions. We called the phone number listed at first they had no record of us even booking an apartment ( we had even received a reminder email from [...] 2 days before) we were asked for our number and were told that they would have to call us back let me remind you we are in on the street in front of these apartments with all our luggage in hand. After standing on this stand on the street for 30 minutes with out a call back we noticed that we were being watched by a group of men and they were starting to surround us with some quick thinking we were able to run down the street ( while being followed) and duck into a neighboring hotel. This was a horrifying experience for my husband and I. After waiting 45minutes for a phone call back we called them we were told to go and have a drink and they would find us a place to stay. Finally around 7 pm we were told that they would honor our pre paid payment and it would be applied to the hotel where we would end up staying this hotel was not worth $$$ what we ended up paying. The Hotel was okay we but not what had expected I feel like bait and switch happened here we were excepting an apartment plus not to mention being stranded in a bad neighborhood for hours not even sure were or if we were going to have a place to stay for the night. This really put a damper on my anniversary trip.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Reviewer score
Would not recommend
IanRobertson
DO NOT EVEN CONSIDER THIS PLACE
Terrible. I am not normally a hard to please person, I have very low expectations. However, when we arrived, the first thing we noticed was it was over 30 degrees celsius in the place even though it was advertised as air conditioned. Within 2 minutes, the towel rack fell off, and hardware on the cabinets came off too. The place was DIRTY! We spent our first few hours going to the store to buy cleaning products, cleaned the whole place, and had to buy 2 fans (40+ euro expense) and spent a couple hours assembling them to battle the heat. We had asked them the next day about the air conditioner and they said they would send someone to fix it. When we got back in the evening, it was 32C still, nothing had been done.Contacted them the next day asking them to move us to an air conditioned place as it was unbearable, they didn't do anything either and insisted that the landlord would have someone take care of the AC. Next day, once again, 30+ degrees C in the apartment. Overall, just a terrible experience, would NEVER recommend this place to anyone.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 4
- Value:
- 1
Reviewer score
Would not recommend
WOW - dont do it
This place is a nightmare. You show up when advertised as having air conditioning, our room is 32 celcius in the evening, who knows how hot during the day. Try turning on the AC and the fuse blows. The place is generally so dirty that we spent our first day going to the market to buy cleaning supplies and cleaning the place. Had to buy 2 fans out of pocket and spend our day assembling them. Towel rack fell off within 5 minutes of arrival as well as cabinet hardware. Woke up with phlegm from all the dirt in the room and the fans blowing them around. Asked the staff to fix the AC, 48 hours later no results. Just terrible. If i can post pics I will do so when I get home. DO NOT BOOK THIS EVER!!!!!!!!!!!!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 4
- Value:
- 1
Reviewer score
Would recommend
Gergana
Just came back from an amazing
Just came back from an amazing stay in Florence the staff was really helpful. The apartment is in 5 min. walk from Ponte Vecchio and Uffizzi, it is comfortable, specious, clean and has all the amenities needed for a perfect stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Rodger
Accueil inexistant - Aucun no de tél de contact !
Nous nous sommes trouvés devant la porte close de la Via dell' Albero 16, sans possibilité d'appeler, ni de nous annoncer à SMN Apartments Florence. Ce n'est que grâce à un locataire de l'immeuble que nous avons pu, après attente et téléphones enfin obtenir la clé de notre appartement. Aucune vue, mais tranquille. Il y manquait des linges à vaisselle, la télécommande de la TV et des ampoules aux luminaires de la pièce principale et à la salle de bain. SMN Apartments Florence devrait confirmer au client sa réservation, demander son heure d'arrivée et donner un numéro de tél. de contact.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
marina
Remarkable apartments. I liked
Remarkable apartments. I liked everything, except for cleanliness of rooms. I will recommend to friends Santa Maria Novella and Hotel Club, of course.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
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Hotel Map
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