Paradisus Punta Cana Resort - All Inclusive

We enjoy the atmosphere of the Paradisus Resorts. We had visited their resort in Costa Rica and loved it. This location was very similar in regards to accommodations and friendly staff. There aren't many options close by for excursions but my husband and I prefer to relax and enjoy good food and drinks and a nice pool/beach. The food was average but the pool is very large and offers plenty of shaded areas to sit. We both suffered from a bit of a stomach bug on the last night of our trip which I am still battling but Ive always been prepared for the possibility of that happening. Overall, I don't think we will return to the Dominican but this resort delivered a good vacation for a very affordable price. Outside of the resort offered very little to experience. Enjoyed the resort but wasn't impressed by the destination.

The vacation was amazing. It was so beautiful there and the people were all so nice and fun, especially the activities staff. Everything was top notch, except the food, which was only okay. I would recommend it to anyone.

Was disappointed in this Hotel. Booked Royal Service room amenities displayed on Paradisus website inaccurate and misleading. Had to switch rooms, due to cleanliness. Food was not very good. Staff was rude at times. They need to communicate better with is guests.

This resort had beautiful grounds which were well kept & manicured. The room decor & layout was nice except for the fact that there were little ants by bathroom sink, on top, even saw some on the bed & couch! They had at least 5 different outside tour operators, if not more, on site and way too many hotel concierge staff, which seemed to have same job as the tour operators planning excursions for guests. Every day I witnessed group of 5 concierge guys just hanging around waiting for the guests to leave breakfast so they can 'accomodate' tourists. I thought concierge was service for guests to get recommendations or suggestions of places to go or things to do if thats what the guest wants, but the concierges approach to guests made them look desperate to sell something, didn't like that at all. For an All Inclusive beachfront property, I was disappointed there was NO beach service for drinks & if you were at farther end of beach, you had to walk to other side to get drink or use restroom. At least have accessible bars/restrooms if you don't provide beach service. Website says there is room service, HOWEVER does not tell you there is a $5 delivery charge each time you order. Who does that? You say you're an All Inclusive property, ALL food, drinks & tips included but yet charge for "delivery"? Food was nothing spectacular. Grill & buffet stations with the raw meat/fish just sitting out uncovered NOT even on ice! UGH definitely wouldnt see that in US hotels. I definitely wouldn't recommend this resort.

at first we thought we were in paradise. After the second night i had bites all over me and couldn't stop scratching. by day 3 i noticed them crawling on the furniture by the sliding door....then i found them in my luggage on day 4. day 5 and 6 i was forced to wear clothes that were infested w/bed bugs or fleas. Then i took my clothes out of my luggage in our front yard at home, thru them in garbage bags, then throught them in the washer, only to find out that now 3 of my family members who were not on the trip now have bites all over them. So, now, my famiyl, my boyfriends family, and my own apartment are dealing with bed bugs/fleas. this vacation turned into a total nightmare and i dont reccomend this hotel to ANYONE!!! the pictures are a lie. the rooms are tiny, moist, and they have bugs. its going to cost a good penny to get rid of these creatures the hotel as so generously given to us.

The resort was wonderful! It is a huge property so be prepared to walk; a lot! If your budget permits gets a room in The Reserve. The suites are fantastic! The staff is Amazing and the service is excellent! Be ready to drink lots of "Fruity" drinks. i.e. Mud Slides, Pina Colada, Mango Passion Fruit Delights. But I was tired of the sweet, fruity stuff after a while.

Hotel was clean and staff were very friendly. Grounds were amazing with tropical landscaping. No bugs. Beach was beautiful.

Hotel was horrible. Front Desk staff was horrible arrive at hotel at 11:30 am till 4:30pm room was not clean. Call from room at Front Desk keep on hold for 15 min. Check out took 2 hours and stand in line Lack of Front Desk staff Front desk staff was rough in talking no customer support. Luggage was move 5 times from different room. Internet connection on and off every an hour

The resort is gorgeous and the service is amazing. Everyone is very helpful. We stayed in the one bedroom suite in the reserve section and we were very pleased with the room.

I truly enjoyed the hotel experience. From tremendous customer service to luxurious amenities. I highly recommend this hotel .