Rate and special offer based on Check-in: Feb 19, 2016 Check-out: Feb 22, 2016

Hard Rock Hotel and Casino Punta Cana - All Inclusive

5 stars
View map of Boulevard Turistico del Este, Km. 28, #74, Macao, Higuey, Punta Cana,

Hotel Overview

Reviewer score
4.3
out of 5
26 reviews
Outstanding vacation

The things I loved most about this hotel was the staff hospitality, great food selection, and kids... See full review

  • Rocisela F.
  • Jun 21, 2015
Awesome trip for a couple

The hotel was amazing staff was great hotel was safe everyone was very friendly would definitely... See full review

  • Robert G.
  • Jun 20, 2015

While some might believe that the spectacular Venetian-style canal setting, casino and activities offered by the Hard Rock Hotel Punta Cana are geared toward adult clientele, the all-inclusive facility, which won the Spirit of Excellence Award, also strives to appeal to families. With 13 pools and 9 restaurants, there's a place for everyone to relax, and the Little Big Club Kids Club offers an activity station, construction zone, dance studio and music room.

The Kid's Slide Pool is designed for guests aged 15 and under with slides and other water-based fun. Spend some time at the on-site miniature golf course, the Arcade Center or at the instructor-supervised 5-meter climbing wall.

Highlights

Nine cafes, restaurants and delis offer everything from ice cream, sandwiches and pizza to Asian, Caribbean and Italian fine dining. There are also kid's menus and buffets. Adults can enjoy entertaining performances, live music and themed parties at any of the 17 bars and lounges.

The shopping area features 19 boutique and specialty stores. Guests can prepare for a night out at the Red Carpet Beauty Salon, and the 60,000-square-foot Rock Spa is the ultimate pampering facility. The 5,000-square-foot Body Rock fitness center features the latest in equipment. The 45,000-square-foot casino has 40 gaming tables and more than 450 slot machines.

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Hotel Map

18.7334 -68.4819
Area served
Punta Cana, Dominican Republic
Nearby airports
45 minutes from Punta Cana International Airport (PUJ)

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hard Rock Hotel and Casino Punta Cana - All Inclusive

Overall score

4.3 / 5
5.01.0
26 out of 26
Amenities:
4.3
Cleanliness:
4.5
Hotel staff:
4.5
Comfort:
4.7
Location:
4.3
Value:
4.1

81% would recommend to a friend.

Sort by:
Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

2
5.01.0
Eric1098
Couples
New York
Sep 14, 2012

Regretful and dissapointed

Terrible experience. Wasted a whole day with moldy jacuzzi in my room. Poor customer service. Food was not that good. The beach water was very rough lots of waves. Do not go!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
1
Value:
1
Trip purpose:

Couples

Dining tip: Short walk from hotel

Toro is the only place where I could eat the food. Great steak!

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

3
5.01.0
Garoune
Family
Québec, Canada
Sep 2, 2013

Average getaway

The room and the beach are very nice. The site is located about 30 minutes drive from the hotel which is good. The hotel is big and there is too much people. The pools are too small for this hotel size. The kids pool is not appropriate (too small). The cleaness around the pool must be improved because there are a lot of food left. The outdoord is old and should be improved. We were 2 familes of 4 and we all have been sick.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Family

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

3
5.01.0
polin
Family
copiague,ny
Jul 25, 2014

getaway

average room, poor food, and small casino. Make sure you get it in writing when paying for an ocean view...otherwise you will be looking at mini golf or a hiking trail.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Family

Dining tip: In Hotel

all inclusive probably has poor quality food with watered down drinks...you pay for what you get.

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

3
5.01.0
Gale
Couples
N/A
Oct 2, 2015

To expensive

It wasn't my favorite trip. Airport scarred me a little. There was a big party at our hotel that took up everything. Even closed down every restaurant for hours. Husband got sick from food. Probably wouldn't go back

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
1
Trip purpose:

Couples

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

4
5.01.0
Gis47
Couples
Ciudad de México, DF, México
Nov 1, 2011

Perfect for honeymooners

this is really an all inclusive experience. The staff is very kind. There's a lot of things to do. Edén pool is great, the spa is huge and fantastic and the rock the boat tour is very cool.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Dining tip: In Hotel

The toro restaurant is the best.

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

4
5.01.0
Jenna kc
Couples
Kansas city, Missouri
Jul 8, 2012

AMAZING!!!!!

We stayed at the hard rock July 1-7. Let me start by saying that the property is beautiful and the staff is wonderful! We didn't know what to expect going into it with all the mixed reviews but were pleasantly surprised a had a great vacation. Spa: wonderful and can use resort credits but they charge 16% which is totally worth it. Go an hour ahead of time and use saunas, ice rooms, hot tubs, etc. Beach and pools: beach is amazing, be ready to catch some waves! Pools are awesome, something for everyone whether you want to party or relax; Woodstock pool with swim up bar is a blast if you want to party!!! Food: excellent! Romantic dinner resort credit didn't work out (they ran out of lobster) but the food elsewhere was amazing! Bars: sun bar and moon lounge were very fun! Didn't go to Oro night club Casino and sports book: huge sports book, nice casino Rooms: looked just like the pics and were awesome. To sum it up the only negatives were that housekeeping didn't come a few days and the romantic dinner got canceled. Overall was an amazingg trip and would go back in a heartbeat!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

4
5.01.0
great life
Couples
ma
Jul 1, 2012

get away

It has a great beach, the staff is very friendly and eager to help. There are several restaurants but they are average. There are limited entertainment venues and no representation of the local flavor in food or in entertainment.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Shopping tip: In Hotel

The dollar credits that the hotel "supposedly" gives to you has to be spent on severely over price merchandise. You are better off buying at the airport on your return.

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

4
5.01.0
just for funny
Friends
mexico city
May 1, 2013

*How did this compare to previous trips you have taken?

the restaurant is perfect; but the chect out process is less than other hotel;other hotel can let you have one more lunch after u check out

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Friends

Dining tip: In Hotel

food is good

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

4
5.01.0
PoshDenise
Friends
New York, NY
Jul 25, 2013

Hard Rock Hotel

The Hard Rock rooms are amazingly large, modern and beautiful. There were alot of restaurant options at all times which was great. I plan to definitely return and I would definitely recommend this resort to others. Here are some minor complaints however. There isn't much to do in the evening after dinner. The resort seems more geared for couples and families. There were alot of kids. The evening show that was offered was very cheesy and the lounges were empty. I traveled with two female friends and we were sort of bored in the evenings. There's no water sports on the beach and no information was provided on nearby options that offer any. They also give you a resort credit that is very limited as far as where it can be used.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

4
5.01.0
Meri f
Couples
Mexico
Jun 26, 2014

Great experience

It was my first time at punta cana, and being at hard rock was a great experience. The hotel has many things to do, with a lot of restaurants (not great food, but good), lot of pools, excellent service, we had some problems with the room, tv was not working, and some insects, they changed the room, but air conditioner at Rooms are too noisy!!! The spa is great!!!! And Also casino inside is nice! In general, great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Couples

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