Rate and special offer based on Check-in: Oct 24, 2014 Check-out: Oct 27, 2014

Hard Rock Hotel and Casino Punta Cana - All Inclusive

5 stars
Boulevard Turistico del Este, Km. 28, #74, Macao, Higuey, Punta Cana,
Hotel Overview
Reviewer score
3.9
out of 5
174 reviews
Very Good Experience

I had a wonderful time, the rooms were amazing, and the staff was awesome!!! The price was a but... See full review

  • Yo'L
  • Aug 26, 2014
Awesome

We did have a cancelled flight out of Philadelphia and luggage taken off at the resort before ours... See full review

  • The Bortners
  • Aug 14, 2014
White sands by day and glittering waters by night at Punta Cana resort
Hard Rock Hotel and Casino Punta Cana brings luxury to 121 acres on the coconut coast where aquamarine coral reef waters and palm groves adorn this in-demand Caribbean destination. The broad generational appeal of Hard Rock works its magic as champagne-swilling honeymoon couples, retirees, young families and college spring breakers share pools of epic proportions and 1,800 chic interiors in all-inclusive bliss. This 2011 hotel is the first all-inclusive by Hard Rock.
Highlights
  • Room rate includes meals at 11 restaurants, top shelf beverages at 12 bars and 24/7 room service
  • Massive exclusive beachfront and 11 outdoor pools
  • 18-hole Jack Nicklaus designed golf course
  • Full-service casino
  • Day spa has 48 treatment rooms, clay hammam and the most complete hydrotherapy circuit in the Caribbean
Rooms
Hard Rock Hotel and Casino Punta Cana - All Inclusive guest room interiors are just as appealing as the hotel's sun-splashed exterior. Walls are painted sea urchin purple, deep turquoise and sand white. Expect deluxe room amenities with two-seat Jacuzzis, 300-thread count sheets, flat-screen TVs, digital safes, Xbox 360s and liquor dispensers of whiskey, tequila, rum and vodka. Polished wood tables, wall-to-wall windows and furnished balconies provide ample lazing space. Mini-bars have a daily supply of chilled purified water and beer.
Features
Sink into luxury in every strategically placed sofa, lounge chair and cabana under thatched roof umbrellas throughout the Venetian canal setting. Hard Rock Hotel and Casino Punta Cana - All Inclusive guests enjoy unlimited towel and drink service at 4 swim-up bars.
Dining
Oceanfront meals include a Japanese show grill and garden al fresco Italian restaurant, stocked with wine, beer and premium cocktails. Nighttime brings open-air theme parties, shows and guest DJs. Oro nightclub boasts an unprecedented infinity edge bar.
Recreation
Pools include a secluded lagoon, twisty waterslide and party pools pumping with Latin music. Fitness classes, a supervised climbing wall, arcade, miniature golf, plush billiards lounge and tennis are included in room rate.
Transportation
  • Punta Cana Airport (23.6 mi/38 km)
  • La Romana Airport (42.2 mi/67.9 km)
  • Las Americas Santo Domingo Airport (106 mi/170 km)
Attractions
  • Bavaro Beach (Adjacent)
  • Cana Bay Palace Golf Club (Adjacent)
  • Macao Beach (0.6 mi/1 km)
  • Punta Blanca Golf Club (7.7 mi/12.5 km)
  • Cap Cana Marina (26.5 mi/42.6 km)
Business
  • Full-service business center (fees apply)
  • 65,500 square feet of meeting space
  • Hi-tech boardroom available
  • Currency exchange
  • Wireless Internet access available

Hard Rock Hotel and Casino Punta Cana - All Inclusive Rooms

Signature Presidential Suite
Complete with all the rock star perks, our Suite comes with everything but a posse but at 2,496 square feet, there's certainly room to bring your own. With two bedrooms: One bedroom With king size bed and second bedroom with two double beds. A living area and dining room. An expansive terrace with spectacular views of this island paradise; where you can lounge or dine, and you may never want to leave. Your own double Jacuzzi tub and in Room Wine & private bath with double showers. A fully stocked mini bar and Liquor Dispenser with premium brands. Views:Ocean Front, pools or tropical (depending on building). Max Occupancy:6 guests, including children & infants.
Rock Star Level Royal Villa
Huge. Humungous. Ginormous, even. There's a reason they call this the Rock Star Suite. Walk in and you'll immediately know you're living large. Four bedrooms, a living room and a full kitchen combine for 7,744 square feet of chic and modern dcor. And that's just the beginning. There's also a sprawling private terrace with a private pool, a full wet bar stocked with top-shelf liquors, double Jacuzzi tubs, large bathrooms with double-head showers, even the digital safe is larger here than any other room in the resort. Because after you have shown off the family jewels, you will need some place to safely store them.
Caribbean Suite
It's a jungle out there. Literally. Might as well take it in from the privacy of your balcony. But that's just the start. Whether you choose two double beds or a sprawling king, you'll indulge in the spaciousness of this suite - realizing that your stay at the Hard Rock Hotel & Casino Punta Cana is anything but status quo. From 300-thread count linens to a fully stocked mini bar and even your own double Jacuzzi tub, everything about your stay is designed to help you live out all those rock star fantasies.
Islander Junior Suite
Go ahead, indulge yourself. With rich details, modern decor and decadent service it's easy to do in our SUITE NAME HERE. We've equipped this suite with extra space to spread out, included a lounge area with enough seating for you and some friends, and of course added all of those special touches you look for from Hard Rock like state-of-the-art lighting, double Jacuzzis, balconies with tropical views and a sound system to enjoy your favorite tunes. Rock Spa bath amenities. Integrated a flat screen LCD with Satellite. Max Occupancy:4 guests. 815 sq. ft (including balcony).
Caribbean Sand Suite
Two double beds or a sprawling king, you'll indulge in the spaciousness of this suite. A fully stocked mini bar and Liquor Dispenser with premium brands. Your own double Jacuzzi tub and in Room Wine. Rock Spa bath amenities. Integrated a flat screen LCD with Satellite. 24-hour Room Service & Turndown Service. Views:Tropical view. Walking distance from the Beach. Max Occupancy:4 guests, including children & infants. 781sq. ft. (including balcony).
Concierge Level
The best of the best. The top of the top. Our Concierge Level is all about upgrades, including the best views and best locations in the resort - guaranteed. From the special in-room dining menu to added extras like top shelf liquors in your mini bar and an iPod compatible your sound system, these suites are unapologetically plush. There's even private check-in and check-out privileges, so your celebrity treatment extends to every single moment of your stay.
Family Suite
Our Signature Family Suite comes with all the indulging amenities fit for a true star. At 1,715 sq. ft this plush suite with a king bed and adyacent family room with 2 double beds and dining features the real state for an unforgettable Hard Rock family experience

Amenities

  • All inclusive
  • Free internet
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Night club
Golf
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Public areas wheelchair accessible for disabled
Wheelchair accessible elevators
Knock light (hearing impaired)

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Hotel Map

18.7334 -68.4819
Area served
Punta Cana, Dominican Republic
Nearby airports
45 minutes from Punta Cana International Airport (PUJ)

Dining

Lucca
Breakfast & Dinner: Thematic International buffet style
Lumiere Restaurant & Lounge
Dinner: Gourmet fusion menu style inclusive dining
Cafetto
Breakfast, lunch & dinner: American menu style a la carte all inclusive dining
Pizzeto
Dinner: Brick oven pizza
Marina Grill
Breakfast & Lunch: International buffet, Dinner: Caribbean & Seafood menu-style dining all-inclusive
Prime Grill
Breakfast & Lunch: International buffet, Dinner: Steakhouse a la carte menu-style all-inclusive
Samba
Breakfast & Dinner: International buffet, Dinner: Brazilian a la carte all inclusive dining
Zen
Dinner: Japanese a la carte & Tempayaki all inclusive dining
Spaggo
Dinner: Italian menu-style a la carte all inclusive
Los Gallos
Dinner: Mexican menu-style a la carte

Meeting facilities

Meeting Info
Convention Center: 65,500 sq. ft. Largest / Ballroom: 37,500 sq. ft. Maximum capacity: 2,800 - banquet style. Business Center ($): Computers w/ Internet, copy machines, TV, DVD player, books, magazines & sitting area.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (174)

Ratings and reviews for Hard Rock Hotel and Casino Punta Cana - All Inclusive

Overall score

3.9 / 5
5.01.0
174 out of 174
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4.1
Room comfort:
4.3
Location:
4.1
Value:
3.7

74% would recommend to a friend.

Sort by:
Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

3
5.01.0
Disappointed PERIOD
Denver, CO
Sep 1, 2014

Expected More, Paid More, got LESS!

The experience started out great. Most of the employees were on point. some of the best service I ever had came from Racquel Yosanda, Yimi and Hector! I got sick as a dog, high fever, chills, runs, and throw up and I didn't even drink the water! All restaurants were pretty good except the Italian one. For the resort to be all inclusive there were several areas that one could not go, or eat. There was also a bug and ant problem in our room and it took the staff over 3 hours to get it resolved. The Check out process was incredibly FRUSTRATING, especially if you used a discount travel company such as yours, make sure to give yourself plenty of time in this area. I will probably never stay at this hotel or use you to book travel as it was a headache.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

5
5.01.0
Yo'L
Yonkers, NY
Aug 26, 2014

Very Good Experience

I had a wonderful time, the rooms were amazing, and the staff was awesome!!! The price was a but more than I would like but besides that everything was perfect!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

3
5.01.0
Moosemanmichael
San Antonio, texas
Aug 25, 2014

Hard Rock August 2014

The staff was awesome and the room service was really good as well. The restaurants are all tasty but I wasn't impressed with the buffets at all. The beach sucks bc the waves there. Down the roads at the riu palaces have the best.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
3
Dining tip: In Hotel

Hibachi

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

4
5.01.0
FamilyNY
NY
Aug 17, 2014

Good couples getaway

The Hotel is great place to relax either with your special someone or your family, many things to do , Beach is beautiful best I've seen so far! However do not fall into buying legendary membership ! Not so much of a deal! First research before signing !

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Dining tip: In Hotel

Restaurants are excellent ! Zen rest not great!

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

4
5.01.0
Elise the wino
Boston m
Aug 16, 2014

Great couples vacation

Beach was nice, food was a lot better then expected ! Would recommend this resort to friends

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: In Hotel

Brazilian steak house is a must try

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

2
5.01.0
Pedri
Miami
Aug 14, 2014

Hard Rock Punta Cana a 3 stars hotel

When you are going to Hard Rock they tell you" its the first in Punta Cana"..but this is not real. Past year i go to Barcelo Palace Deluxe and this was a very very good hotel but this hard rock was a 3 star hotel for us. The buffet was horrible and dont have variety. The dinner in "a la carta" restaurant was horrible too, the food has no quality, is horrible. We dont have idea where eat or dinner each day because the food was horrible each day. In Barcelo the buffet has a long different type of food and all was realy realy good. The theater in Hard Rock was and horrible experience, all people seating in something similar to a chair/floor, and the temperature was hot hot hot, the theater in hard rock dont have air conditioner?????????? to say true , in the onle place where yu can stay cool was in the room and in the lobby in the other place was similar to be in a sauna, even in the "a la carta" restaurant. In the night nothing to do if you are going with child, the theater is imposible to go if you dont want to die, and the other things to do is simply nothing. In other hotel they have live music where you can go whith your child and all family can see the musician, dance or stay in a table talking with your family spending the night. All bathroom in this hotel was really dirty, the only bathroom you can go was your room bathroom. The bed was the worst bed in my live, The Spa was a good spa, they do a good massage. If i have to recommend this hotel.........never never I recommend this hotel, In the last year I go to Barcelo Palace deluxe in punta cana, Dreams in Cancun and Princess in Riviera Maya all this hotel was very very good and I recommend all this hotel but Hard Rock was disaponting and never recommend.....nothing to eat, nothing to do, nothing clean, hot very hot temperature........HARD ROCK PUNTA CANA A 3 STARS HOTEL

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
1
Value:
1
Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

5
5.01.0
The Bortners
PA
Aug 14, 2014

Awesome

We did have a cancelled flight out of Philadelphia and luggage taken off at the resort before ours which was a 3 hour ordeal after that it was the best ever. Danny Ortega at customer service in the lobby was the best. He worked very hard to get the luggage. I did not feel comfortable at first with what had happened but after the first day there we couldn't have asked for a better trip. When we checked in they said that because of our hard time there they rearranged to have us all in the same building. I would have been very upset if that would not have happrned anyway. My gosh we booked it in March. Juan Tavarez made us feel so welcomed every morning at breakfast. My Granddaughters grew close to him quickly. They are 6-8 years old. Our youngest one lost her first tooth there one day. I ewish I would have had the other names of who were outstanding with us. On other thing because of them arranging us in the same building my daughter and her family I think got our original room because they had cheese, bologna and crackers waiting for their arrival, our son was greeted every day with fresh flowers and chocolate animals out of towels each and everyday and some days my husband and I had to ask for wash clothes or simple things. But all in all it was a great trip. Thank you so very much. I would highly recommend to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The pictures on the internet do not do justice for the resort. It is gorgous. I didn't think the walk by the ocean trail was long at all to get from one end to the other. We usually took the carts to the main lobby area though.

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

5
5.01.0
Biscocho
Boca Raton
Aug 5, 2014

Fantastic romantic getaway

My wife and I had a great romantic time. We enjoyed partying at the pools, and playing on the beautiful white crystal sand. We worked out in the beautiful gym there, and enjoyed all the great restaurants, including zen hibachi style and the Brazilian style. We also rode the horses on the beach and the doion buggies. It was a great way to celebrate my 52nd bday and our 12 anniversary. The service and people were so nice and accommodating. Thanks again,

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

4
5.01.0
Kjohns
Maryland
Aug 1, 2014

Great Trip For Families with College age kids

We went for a family celebration and had a great time! The hotel is huge so there is plenty for adults to do and plenty of restaurants. There are pool slides and a lazy river that are great for younger kids and the college kids had a blast. The one age group that is left out is the 12-17 year olds. They are too old for some activities and too young for the bars and clubs. They spent much of the time just wandering around the hotel at night. We had kids that are just shy of 18 but because of their wrist band color, they werent allowed into any of the bars or casinos. The hotel is very strict with those rules- which was fine but we have been other places where the rules are more relaxed. I would recommend to a friend but not if they are traveling with kids under 18.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

5
5.01.0
Lisa1Curtis
Rhode Island
Jul 30, 2014

First time all inclusive

We wanted a vacation in the Caribbean and chose the Hard Rock since this was our first time, we wanted something that would be familiar to Americans. The Hard Rock did not disappoint! The food was great and the property, vast and pristine. Our room was a double bed with a third bed. I slept on each and was very comfortable. Everything about the hotel was over-the- top and we enjoyed it. One of the few issue that I had was the size of the bed was not as advertised. We requested queen size but they were full at best. Aside from the beds and the Punta Cana airport, this trip was amazing. We will be returning to the Hard Rock in the near future.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
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