Barcelo Punta Cana - All Inclusive

I would appreciate it, when the hotel says that check in time is at 3 pm, then the hotel should honor that, I paid for that. We were told that our room wouldn't be ready for another hour, and that is being optimistic. Traveling with two young children is difficult and we need to be accommodated, if we stay an hour later after check out time then we would be charged for that. Also, the food wasn't so great. I am visiting a country were I would like to have the food from that country. They didn't have certain dishes that I normally have in Dominican restaurants here in New York. I was disappointed. They need new pillows and firmer beds.

The grounds n beach were beautiful. The staff was rude. Check-in was a nightmare. Waiting on lines to eat is not my idea of a vacation.

The hotel and location are fine. Staff very friendly however somtimes hard to get a straight answer. The room was fine with the exception of having to wait over 3 hours for the room to be ready.. We had to change rooms twice since housekeeping did not have any of the rooms ready. We would stay there again.

This was our 1st trip to Punta Cana, DR. We had a blast. Our room was great, clean and wonderful location. Had a pool and beach view. The buffets are satisfying. For dinner I loved having dinner at the following restaurants "Paris" which is French Cuisine. "Tokio" which is Japanese and "El Mirador" which is Mexican. During the day they're lots of activities that u may take part in like volleyball games, watersports like Kayaking, boogie boarding, snorkeling and catamaran sailboats rides. I even took the challenge of rock climbing and learned to do flips on the Trapeze. The staff (Lorainny, Argenis and Juan) were always very courteous and encouraging. Trust me u won't be bored. The pools are great and large. I love the swim up bar. I had my first MamaJuana shot there...lol! The beach is to die for. White sand and the ocean water a light turquoise blue or seagreen if u perfer. Very clean grounds, lots of palm trees for shades. Perfect to lay out in the sun all day and relax. I got to do some whale watching while I was there. Got lucky that day. During the night the shows were good when it came to their dancing and beach party. The casino is rather small as is their night club. But because the staff is entertaining they really light up the environment and the music was great. All that's left to say is I had a wonderful time and would go back!

I was a great experience. The staff couldn't be better. Every one of them was so polite, friendly, helpful. They are not just doing their jobs; they go the extra mile to make you feel comfortable. What a nice crowd of people from the gardener to the bartenders, from the front desk to the cleaning ladies. The food includes a great variety, good flavor. Excellent!

Check in is the worst I ever experience in my life!, I always travel to Dominican Rep. (Puerto Plata and Punta Cana) and I neve experience such a bad receivement. Amenities were bad and staff didn't care unless they saw money in your hand. I would never go back to this hotel in Punta Cana, don't get me wrong the one in Puerto Plata also Barcelo is much better.

My expectations were higher for this place. After all it was considered a 4 star hotel. The food was variations of the same thing (mashed potatoes and seafood (not fresh) 1 night and mashed potatoes with steak the next). The place wasn't very clean. It looked like they only cleaned at the end of each night. The entertainment was mediocre. The service was poor. The staff was rude and always made their customers wait for everything. I don't recommend this place. I really wish that I paid $50 more per person to stay at a nicer resort.

My kids are 5 and 7 yr. old. Good experience! Kids had a blast in the little water park. There is a mini party for the kids every night at 8pm. and a family show after that. Take mosquito repellent!! Food is good, lots of variety! Staff was nice and rooms were clean!

This was my second time around and my experience was just as great ! I stayed club premium the first time but the second time around I didn't. I prefer club premium more. I plan to return and will definitely stay club premium.

It was downhill from the moment it arrived, We couldn't find our bus at the airport for almost 30 minutes then we waited another 40 minutes at the hotel as our room wasn't ready and believe me, it was not worth waiting for. The toilet didn't flush, the shower had no pressure and was trickling out so I didn't even attempt to wash or rince my long hair. The coffee maker didn't work and the mini frig/bar barely was more like a cabinet to store a bottle of coke and water. The exterior of the resort was nice and passable and the beach was amazing. We were only there for 5 days and 4 of them were cloudy and rainy which we certainly can't blame the resort for. Food was barely passable but then again I knew ahead of time that food in these place on such islands is never a highlight. YOU CAN forget trying to get a spot by the pool if you don't hold a spot with your towel before 8:00 in the morning so in orther words we never got to lounge by the pool. Beach was very windy and it was a red flag warning for all four days that we were there so there were no water amentities as the waves were pretty rough. Attempted to play beach V.B. but again too windy. Staff were very friendly and tried to help but english was limited which suprised me for a resort of such size and magnitude. Our standard room was dingy and the tub was filthy. They did try to fix the toilet and eventually replaced the shower nozzle but but the water temp ran hot and cold and by that time we had new problems. There was water dripping from our bathroom ceiling and no towels put in our rooms to shower before we left for the airport even after I complained. Spoke with the manager on our way out but he wasn't too helpful. All in all, such a disappointing holiday and I will "never ever ever get back together" with this resort.