Rate based on Check-in: Aug 5, 2014 Check-out: Aug 8, 2014

The Westin Golf Resort and Spa, Playa Conchal - All Inclusive

4 stars
Playa Conchal, Bahia Brasilito, Guanacaste, Playa Conchal, Guanacaste,
Hotel Overview
Reviewer score
4.4
out of 5
314 reviews
The online photos and description don't do this place justice.

I’ve traveled to 18 countries, but this was my first trip to Costa Rica. As we planned our... See full review

  • Allen in Arkansas
  • Jun 23, 2014
Great honeymoon spot

The Westin was great! We went here for our honeymoon the first week of June and loved it! Costa... See full review

  • NTLW
  • Jun 11, 2014
Local attractions include Ricon de la Vieja National Park, Santa Rosa National Park, Las Baulas Nacional Marine Park, Guanacaste National Park, Bahia Junquillal National Wildlife Refuge.

Guest rooms are equipped with a spacious and private terrace or balcony, marble floors, deluxe bathrooms, a separate living area with comfortable seating, plasma TVs, air conditioning, cable TV, IPod docking station, daily stocked minibar and 24-hour room service. Adult guests can upgrade themselves to the exclusive Royal Beach Club featuring the discreet assistance of personal concierges, along with a tremendous variety of preferential services, access and reservations Additional facilities include ballroom, billiards, children facilities, lobby, reception, tennis courts and golf and spa service .

The following amenities are available at cost:
- Airport transfer.
- Baby sitting service.
- Dry cleaning.
- Gift shop.
- Golf course.

The Westin Golf Resort and Spa, Playa Conchal - All Inclusive Rooms

Royal Beach Club Room
1 king Westin Heavenly bed or 2 queen Westin Heavenly beds, Pillow menu, Sofa bed (in certain rooms), Furnished balcony, Pool view and/or Garden view, 474 Square feet or 44 square meters, In-room safe (accommodates laptop), 32-inch flat screen television, Cable television service, Premium television channel(s), Free movie channels, Pay movies, Wireless high-speed Internet access(Complimentary>, Phone, Clock radio, Minibar, Complimentary bottled water, Coffee/tea maker, Westin Heavenly Bath Rainfall showerhead, Wheelchair accessible, Air conditioning, Non-smoking only.
Deluxe Junior Suite
1 king Westin Heavenly bed or 2 double Westin Heavenly beds, Sofa bed (in some rooms), Balcony, Furnished balcony, Garden view, 538 square feet / 50 square meters, In-room safe (accommodates laptop), 32-inch flat screen television, Cable television service, Premium television channel(s), Free movie channels, Pay movies, Wireless high-speed Internet access ($10.00 daily surcharge), Phone, Makeup/shaving mirror, Heavenly Bath with Rainfall showerhead, Air conditioning, Non-smoking only.
Family Junior Suite
1 king Westin Heavenly bed or 2 queen Westin Heavenly beds, Pillow menu, Down blanket, Down comforter, Sofa bed, Balcony, Furnished balcony, Garden view, 538 square feet / 50 square meters, In-room safe (accommodates laptop), 32-inch flat screen television, Cable television service, Premium television channel(s), Free movie channels, Pay movies, Wireless high-speed Internet access (complimentary), Phone, Clock radio, Minibar, Complimentary bottled water, Coffee/tea maker, Shower only, Private bathroom (not in room), Westin Heavenly Bath, Rainfall showerhead, Air conditioning, Non-smoking only.

Amenities

  • All inclusive
  • WiFi
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Night club
Golf
Game room
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

10.4013 -85.8041
Area served
Playa Conchal.
Nearby airports
Liberia, Guanacaste 60 Km.
Area description
The hotel offers services and amenities that include 122 Royal Beach Club and two Royal Beach Suites each with separate living area with sofa bed, individually controlled air conditioning and ceiling fan, coffee maker, safe deposit box, IPod dock station, luxurious bathroom and private terrace or balcony. It also offers eight contemporary international dining options and five premium bars and lounges, nightly entertainment, spectacular lagoon-style pool with Jacuzzi and an exclusive Royal Beach Club pool, 18-hole par 71 Robert Trent Jones II Golf Course (charges apply), The Spa (charges apply), fitness center, Three lighted tennis courts, and flexible meeting space encompassing five meeting rooms.

Dining

Cauri Lobby Bar & Bistro
Light Fare Cuisine, perfect for a light lunch to reenergize for the rest of the day.
Open from 12pm to 4 pm.
Faisanela
Italian Cuisine, offering breakfast and lunch for the Royal Beach Club guests and dinner for all guest.
Bamboo
Asian Fusion, open for dinner.
Mediterra
Mediterranean Cuisine, open for dinner.
Las Candelas
Latin American Cuisine, open for dinner.
Mitra
International buffet, open for breakfast, lunch and dinner.
Caracola
Poolside restaurant open for lunch and dinner(seasonal)
Spirula
Snack bar and Pizzas, open for lunch

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (314)

Ratings and reviews for The Westin Golf Resort and Spa, Playa Conchal - All Inclusive

Overall score

4.4 / 5
5.01.0
314 out of 314
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.7
Location:
4.3
Value:
4.3

93% would recommend to a friend.

Sort by:
Review of The Westin Golf Resort and Spa, Playa Conchal - All Inclusive

Reviewer score

2
5.01.0
Sushiyummy
Pennsylvanya
Jul 18, 2014

Expect more for 4 star resort, 21 people in my group agree will not come back.

Pro: -Room clean, resort landscape is nice, employee tried to make you happy but(read cons) -Italian restaurant is very good (read Cons) Cons: -Employee need to train a lot more to be 4 start Hotel( right now they equal to 2 start hotel employee). It took 1 hour 45 min to check in 5 rooms. -Only 4 restaurant for dinner and they are small. Two Italian are good but only 1 of it have AC, Asian restaurant is OK and the worse is Latin American both food and service. -Pool and Pool Bar stop service at 7 pm

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
2
Dining tip: In Hotel

Make reservation ASAP, avoid Latin American restaurant.

Review of The Westin Golf Resort and Spa, Playa Conchal - All Inclusive

Reviewer score

5
5.01.0
Allen in Arkansas
Jonesboro, AR, USA
Jun 23, 2014

The online photos and description don't do this place justice.

I’ve traveled to 18 countries, but this was my first trip to Costa Rica. As we planned our vacation, we researched many resorts in the country. We mainly picked the Westin because we’ve had good experiences at other Westin resorts, and we read mainly positive reviews from other travelers. The resort is represented on several travel sites, and they have a website, but none of these really do the place justice. It was even better than we had expected. THE RESORT The resort is fairly large, but they will pick you up and drive you anywhere you want to go if you don’t want to walk. You need only ask. All the grounds are landscaped and well maintained. Our room was clean and was stocked with amenities and a full mini-fridge. Everything was in working order. THE SERVICE The service from the staff was nothing short of spectacular. Everyone was extraordinarily friendly, and it felt genuine and sincere, not like they were just being nice because it’s their job to be nice. At one point I was standing on a resort walkway looking at a map trying to determine which way to go, and a woman on the housekeeping staff stopped what she was doing to come over to me and ask if she could give me directions. Everyone on the resort greats you with a smile and “hola” or “buenos días” as you pass by. I asked for something slightly odd from the room service and the response I received was “no problem sir, you’re the boss here; we will take care of that.” Everyone that you will interact with speaks both English and Spanish. I tipped many resort employees during the week, but I was never asked for a tip, and never made to feel like it was obligatory. I’ve stayed in about a dozen resorts, many with very good service, and I think this resort had the best service I’ve experienced. THE FOOD There is something that everyone will like. In addition to the buffet for breakfast, lunch, and dinner, they have several nice restaurants for evening dining. At least three options are open at all times during the day. You can also order room service. We tried all the specialty restaurants and loved all of them. The buffet food was average to above average… nothing I tried was bad. The specialty restaurant food was all above average to excellent. A few of the dishes that I had would rival some of the best restaurants I’ve visited… and yes, I eat in nice restaurants with some frequency. If you don’t find some food you like at this resort, you’re a food snob on a level I’ve not yet encountered. THE COUNTRY Costa Rica is BEAUTIFUL! It’s a good blend of upscale resorts and modern conveniences, and unspoiled nature. The people are very kind and welcoming. We never felt unsafe in any of the areas we visited. When venturing off the resort, there are several vendors selling items and services, but you will not be attacked with a wave of high pressure selling like some places I’ve visited. Also, I felt like the locals were not trying to scam me. They will bargain and haggle with you on pricing, but I never felt like I was being taken advantage of. It wasn’t a shell game or three-card hustle buying experience. One of the vendors at the artisan tent on the resort property jumped up from her table and ran after a woman because she had forgotten to take her change from the transaction. It’s rare to see such a display of honesty, and this really impressed me. I can’t say enough about the good nature of the people here. I would definitely recommend the Westin resort. I will stay their again someday. Don’t hesitate! Book your trip now.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

You can save money on dozens of excursions by visiting vendors standing right outside the gate to the beach. Find Eric Garcia (red shirt) and he will do you right. He sold us a zip-line, horseback riding, volcanic hot springs bath trip to Borinquen. The excursions he sells are still insured and ran by professional tour companies. Only difference is that they're cheaper. You will not pay until starting the excursion, so no need to worry.

Review of The Westin Golf Resort and Spa, Playa Conchal - All Inclusive

Reviewer score

5
5.01.0
NTLW
Philadelphia, PA
Jun 11, 2014

Great honeymoon spot

The Westin was great! We went here for our honeymoon the first week of June and loved it! Costa Rica is amazing and the Westin was a great place to stay. The hotel grounds are very nice and always kept very clean. The staff could not have been friendlier and the food was amazing! Would definitely recommend!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of The Westin Golf Resort and Spa, Playa Conchal - All Inclusive

Reviewer score

4
5.01.0
transportation guy
Northern New Jersey
Mar 30, 2014

Winter Vacation

I had a very good experience. Room was well cleaned and stocked, except I did have to ask once for refill on in room fridge. Room service excellent, and food was great. Also sports and water (pool, ocean) good, as was all inclusive. only downside was an early AM shuttle to connect to off propery trip was late, but I was close enough to walk. Free internet helped as well. I would rate a 4 out of 5. Night time activiies were very limited, needs a bit more. Would go back

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

Getting the royal beach with seperate pool gets you access to breakfast and lunch at an excellent Italian resturant, and also less crowded pool

Review of The Westin Golf Resort and Spa, Playa Conchal - All Inclusive

Reviewer score

1
5.01.0
traveler 90000000000
Kansas
Feb 5, 2014

Don,t stay here

If I could give The Westin a -10 I would. From things being stolen from my room (there is a pass code for the safes in the room and employees know it) to the rooms being run down. The food is horrible and you can't get reservation so u end up ordering room service or going to the buffet which is the worst buffet ever. Don't take there shuttle service anywhere they may forget to come pick u up. it happened to 5 of use we finally took a taxi back to the resort and then had to fight to get a refund. Service at meals needs work when u ask for coffee and water at breakfast 5 times and don't get it till your done eating. something is wrong. that happened 4 times we started getting our own coffee and we got dirty looks. Please don't think im the only one who felt this way about the westin I witnessed a lot of people screaming at employees at the pool 5 time and at meals every single day. Service and conditions r really bad. Don't spend your hard earned money here.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Review of The Westin Golf Resort and Spa, Playa Conchal - All Inclusive

Reviewer score

1
5.01.0
World Traveler 0000000013
Seattle Washington
Dec 3, 2013

Like a cheap Vegas buffet

I was expecting a lot more considering the brand, and based upon the information. I would have given it zero stars if I could as by the 3rd day, I just wanted to leave. If you have ever stayed at a nice hotel and have any level of expectation, you better give this place a wide berth. I guess I didn't pick up from the information that it was all inclusive in regards to food. All I can say is the food was really bad. The beach it is located on is really nice; however, since the beach is public property, you have to navigate a gauntlet of "buzzards" circling outside the gate of the hotel to get use it. The room was not comfortable. They don't have the real heavenly bed and it was not comfortable at all. Additionally, the air conditioning does not cool the room down. We fought with the hotel for 2 days as they "fixed" the AC in the first room, then they moved us to another room where it was as bad or worse. We must have interacted with hotel staff more almost 10 times, and we kept getting different people, we would have to restate everything that had occurred and never were satisfied. The worst of it was that they didn't even understand why we were frustrated over the issue. The only friendly staff person was "Sergio", the guy that filled the minibar daily. Everyone else seemed to be disinterested except if they were getting a tip. I guess value is in the eye of the beholder, but I would have left early if I could have got a flight and walked away from the prepayment I made for the room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Review of The Westin Golf Resort and Spa, Playa Conchal - All Inclusive

Reviewer score

5
5.01.0
PAPA G.
Las Vegas, NV.
Oct 28, 2013

The Westin Conchal is a great resort!!

My wife and I spent five great days at the Westin and enjoyed everything. The service staff is excellent. resturants that we dined at we excellent with exception of the south American resturant which had limited selections. The Buffet,Asian,French and Itilian resturants were all five star as was the staff. would stay again and would recommened to anyone. The Golf course is very nice as well. Hats off to Westin and it's excellent staff. L. G. Las Vegas.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Golf Resort and Spa, Playa Conchal - All Inclusive

Reviewer score

3
5.01.0
triple twin mom
Family suite
Oct 12, 2013

the Westin

Very nice resort, however limited in food supplies and room request of cribs for my babies were not provided.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Review of The Westin Golf Resort and Spa, Playa Conchal - All Inclusive

Reviewer score

5
5.01.0
Stuckey
Stuckey south carolinia
Sep 30, 2013

Wonderfull vacation !

I have always loved Costa Rica but the westin at playa conchal is absolutely a amazing resort and some of the best food I have ever ate.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Zip lining at the volcanoes .

Review of The Westin Golf Resort and Spa, Playa Conchal - All Inclusive

Reviewer score

4
5.01.0
tiggercat
Jacksovnille, Florida
Jul 29, 2013

Nice Resort

The resort was very nice and good food. The adult only pool was very nice with the swim up bar! The only small negative that I had was our room would not get cold enough with the AC.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
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