Hotel Mountain Paradise

We stopped in Fortuna and stayed at mountain paradise hotel for two nights. It was our favorite part of the trip, as everything was perfect! The rooms and facilities were beautiful and the staff was amazing. We will definitely be back.

Hotel Mountain paradise was our favorite hotel ever. The rooms were amazing, the pool was extremely relaxing, the location was private but within minutes of lots of attractions. The views are amazing. Truly our favorite. We really thought about changing out trip so we could stay another night here. The one downside is the food was not terrific. Breakfast was great, but not dinner.

Stayed at the hotel for 3 nights, the staff were amazing (especially josef) and so helpful. Very close to la fortuna town and close to other hotels for 'spring' access. Only downfall was it was difficult to find the hotel as sign post is very discrete and visible on one side of the road. Whilst there we went to the springs hotel to use their pools- it was fab! We also used the Costa Rica descents to book our rappelling and water raft - another amazing experience!!!

Location and grounds were beautiful and the pool and wet bar were great. We spent a few nights soaking in the heated pool while it poured rain...a great way to not let the vacation rain get to you. I accidently made the reservation for a day earlier than we wanted to leave. The hotel staff was great about letting us stay an extra night and even kept the same low rate I got through a third party. It's a bit out of town, but not too far, and they run a few shuttles every day.

The waterfall shower did not have warm water, we had frogs inside the bathroom area, the air conditioner did not work very well and the toilet was also faulty. We had to keep taking off the toilet lid to plug the water. The pool is a hot springs pool, why would you want to swim in that in hot and humid costa rica?!

the hotel is very nice and the staff in front desk are very helpful and very nice but the roomcleaning lady dont like to change towels and give extra towels at all and the ac in the room dont work at all i had the staff come up and look at the ac 4 time and in my 5 day stay i never had ac in the room had to sleep in the living room were the ac work

Room was huge qnd great view, but bugs and spiders in room (tropical so understoood). Bed as very uncomfortable but amenities made up for that. Great tours and food bit things are expensive here.

I have to say that Mountain Paradise resort looked pretty good and volcano views were amazing until we walked into our room and that's where magic ended. Room had a feel of Flintstones' cave. Shower was made of fake boulders with real plants hanging down. Room smelled like nobody has been there for few days and small spiderweb with spider on the bed was a clear evidence of that. Rustic beds were not very comfortable and even less so when caterpillar (2"x3/4") dropped from ceiling on my arm, landed on sheet and pooped green liquid. A/C wasn't working very good and randomly made squealing noises. It stopped working when we needed it the most. There wasn't enough storage space, just one little closet already half-filled with the safe and we didn't even bother to unpack our bags. Hotel staff used gas-engine shuttles, which made terrible smell all over the resort. We could smell them during the breakfast in open-space restaurant, yummy. I'm surprised they didn't use electric carts in middle of the amazing nature. Their restaurant was mediocre at best. 3 out of 4 in our company were disappointed. Pizza place 5 minutes away was much more satisfying.

The room was amazing and beautiful with a view second to none. The gorgeous waterfall shower was the best until the hot water became room temp and we found out that was normal. Very nice staff with amazing free breakfast and awesome pool although over run with kids at times. Overall VERY happy and would def go back

Just finished a family stay at this hotel and we were all thrilled with the staff's helpfulness, friendliness and professionalism. Alexandra and Abdrubal at the front desk organized and scheduled many trips for us and everything ran like clockwork. Everyone spoke English well enough that communication was never an issue. Just be prepared for a long drive from either of the airports. Don't rent a car, have the hotel organize a driver for you. You can rent a car in La Fortuna if you want but driving is a task better done by the locals...