Rate and special offer based on Check-in: Jan 7, 2015 Check-out: Jan 10, 2015

Occidental Grand Papagayo - Adults Only All Inclusive

4 stars
Playa Buena, Golfo Papagayo, P.O. Box 48-5000, Guanacaste/Liberia, 000000
Hotel Overview
Reviewer score
3.4
out of 5
84 reviews
relaxing getaway

Very beautiful locale..private and enjoyable staff was ok young and inexoerienced but accomdating.... See full review

  • pisao
  • Nov 14, 2014
Great resort

The rooms were average, but the hotel staff was excellent. The resort grounds are beautiful. Highly... See full review

  • Josap
  • May 12, 2013
The luxurious, open-air lobby of the Occidental Grand Papagayo transports guests with the exotic trappings of a pure tropical escape.

The untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.

This exclusive, all-inclusive resort where premium service meets a breathtaking location is just a 35-minute ride from Liberia International Airport.

With over 160 rooms situated in 23 buildings, the Occidental Grand Papagayo blends harmoniously along the bluff showcasing stunning ocean views and extraordinary sunsets. The all-inclusive rates allow guests to enjoy meals in three restaurants, unlimited snacks and drinks, including an open bar in four bar areas, a weekly cocktail party, endless daily activities and sports, Fun Club and live evening entertainment-all included in the nightly room rate. Couples, newlyweds, families and business travelers alike can find their way to Pura Vida, or "pure life," and open their minds to the limitless adventure possibilities in this incredible setting.

HOTEL AMENITIES-
*Pool
*Conference Facilities
*Free Breakfast
*Free Parking
Concierge
*Restaurant
*Spa services
*High Speed Internet
*Health Club
*Room service
*Handicapped Rooms/Facilities
*Business center

Occidental Grand Papagayo - Adults Only All Inclusive Rooms

GRAND CONCIERGE DELUXE
Grand Concierge Deluxe Rooms feature One King or Two Twin Beds
They are designed with chic, neutral colors on crisp linens, natural wood furnishings, tile floors, a private balcony or terrace with partial views of the bay and are equipped with modern conveniences.

In Room Amenities

*Private Bathroom with Shower / Bathtub *Hair Dryer *Cable TV *Telephone *Air conditioning
*Safe *Mini-Fridge *Coffee Maker *Iron and Ironing Board *Smoke Alarms.
*Extra Bed is available (upon request) *Air conditioning *Balcony / Terrace with Seating Area
In Addition
*Partial View of Bahia Culebra
*Concierge Service
* Internet Stations
*Fruit Basket
*Bottle of Wine
*Turn Down Service
*Discount in Spa Treatment
*Plush Bath Robes to Wear During Your Stay
DELUXE OCEAN VIEW
Deluxe Ocean View Rooms feature One King or Two Twin Beds
They are designed with chic, neutral colors on crisp linens, natural wood furnishings, tile floors, a private balcony or terrace with partial views of the bay and are equipped with modern conveniences.

In Room Amenities

*Private Bathroom with Shower / Bathtub *Hair Dryer *Cable TV *Telephone *Air conditioning
*Safe *Mini-Fridge *Coffee Maker *Iron and Ironing Board *Smoke Alarms.
*A Crib or Extra Bed is available (upon request) *Air conditioning *Balcony / Terrace with Seating Area
In Addition
Beautiful Ocean Views of Culebra Bay.
ROYAL CLUB JUNIOR SUITE
Royal Club Junior Suite Rooms feature One King or Two Twin Beds
Royal Club is a perfect experience for guests seeking highly personalized attention within the privacy of the resort can enhance their vacation experience with plush accommodations, elegant facilities and added amenities.

Guests will enjoy spacious rooms and suites with luxury accommodations including:
*Private Balcony / Terrace *Luxurious Linens and Pillows *Etro Toiletries *Nightly Turndown Service
*Fruit Basket and Plush Bath Robes *Private Check-in and Check-out Receptions
*Private Bar Service exclusive to the Royal Club members

VIP room amenities in The Royal Club:

*DVD Player *Personal Concierge Service *Stocked Mini Bar
*In-Room Dining *Private Areas *The Royal Club Lounge which is a sophisticated
*Open-Air Drawing Room where guests enjoy cocktails
*Panoramic Ocean Views from Every Seat in the House
DELUXE ROOM
Deluxe Rooms feature One King or Two Twin Beds
They are designed with chic, neutral colors on crisp linens, natural wood furnishings, tile floors, a private balcony or terrace with partial views of the bay and are equipped with modern conveniences.

In Room Amenities

*Private Bathroom with Shower / Bathtub *Hair Dryer *Cable TV *Telephone *Air conditioning
*Safe *Mini-Fridge *Coffee Maker *Iron and Ironing Board *Smoke Alarms.
*A Crib or Extra Bed is available (upon request) *Air conditioning *Balcony / Terrace with Seating Area
ROYAL CLUB LUXURY ROOM
Royal Club Luxury Rooms feature 1 King or 2 Twin Beds
Royal Club is a perfect experience for guests seeking highly personalized attention within the privacy of the resort can enhance their vacation experience with plush accommodations, elegant facilities and added amenities.

Guests will enjoy spacious rooms and suites with luxury accommodations including:
*Private Balcony / Terrace *Luxurious Linens and Pillows *Etro Toiletries *Nightly Turndown Service
*Fruit Basket and Plush Bath Robes *Private Check-in and Check-out Receptions
*Private Bar Service exclusive to the Royal Club members

VIP room amenities in The Royal Club:

*DVD Player *Personal Concierge Service *Stocked Mini Bar
*In-Room Dining *Private Areas *The Royal Club Lounge which is a sophisticated
*Open-Air Drawing Room where guests enjoy cocktails
*Panoramic Ocean Views from Every Seat in the House
GRAND ROMANCE DELUXE
Grand Romance Deluxe Rooms feature One King or Two Twin Beds
They are designed with chic, neutral colors on crisp linens, natural wood furnishings, tile floors, a private balcony or terrace with partial views of the bay and are equipped with modern conveniences.

In Room Amenities

*Private Bathroom with Shower / Bathtub *Hair Dryer *Cable TV *Telephone *Air conditioning
*Safe *Mini-Fridge *Coffee Maker *Iron and Ironing Board *Smoke Alarms.
*A Crib or Extra Bed is available (upon request) *Air conditioning *Balcony / Terrace with Seating Area
In Addition
*Bottle of champagne
*Chocolate Covered Strawberries
*Couples Massage
*First Morning Breakfast in Bed
*Romantic Dinner
*Turn Down Service
*Discount in Spa Treatment
*A Surprise Gift
*Special Amenities for Romantic Occasion and Plush Bathrobes to wear during your stay

Amenities

  • All inclusive
  • Free internet
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Ramp access to buildings

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Hotel Map

10.589 -85.6704
Area served
Guanacaste, Costa Rica
Nearby airports
Liberia International Airport San Jose International Airport
Area description
The Guanacaste area of Costa Rica offers many sightseeing tours, water sports, and exquisite experiences of the area's natural beauty.

Dining

The Snack Bar
Snacks, Cocktails & Drinks
The Italian
Italian cuisine served in a la carte setting. Reservations with Guest Services required.
The Lounge
Elegant surroundings for cocktails & drinks.
The Disco
Late night entertainment with cocktails and drinks.
L'Buffet
Buffet restaurant offering an excellent international cuisine.
Breakfast 7:00 a.m.- 10:00 a.m.
Lunch 12:30 m.d.- 3:00 p.m.
Dinner7:00 p.m. - 9:30 p.m.
Snacks 11:00 a.m. - 5:00 p.m.
The Lobby Bar
Casual meeting for cocktails & drinks.
D'Oriental
Pan Asian cuisine served in a la carte setting. Reservations with Guest Services required.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (84)

Ratings and reviews for Occidental Grand Papagayo - Adults Only All Inclusive

Overall score

3.4 / 5
5.01.0
84 out of 84
Amenities:
3.5
Room cleanliness:
3.6
Hotel staff:
4
Room comfort:
3.6
Location:
3.9
Value:
3.6

62% would recommend to a friend.

Sort by:
Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

4
5.01.0
pisao
Business
tampa florida
Nov 14, 2014

relaxing getaway

Very beautiful locale..private and enjoyable staff was ok young and inexoerienced but accomdating. .good vacation

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

3
5.01.0
CLT28278
Business
Charlotte, NC
Jul 6, 2014

Good value, lacks beach front

Pros: Friendly staff, not too far from LIR, decent food & drinks, large pool, close to the volcano park and Coco beach Cons: Bed was hard as a rock, pool felt like warm bathwater, no beach. I think this would be a nice stay for a long weekend but a whole week would get boring.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
4
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Hotel Hacienda Adventure Park is about an hour away and is a great deal - zip line, horseback riding, river tubing, and hot springs for $85/person - a full days' worth of activities

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

3
5.01.0
Ukraine
Business
Minnesota
Jan 25, 2014

Pura Vida vacation

Hotel does not have 4 stars service, The main concern was housekeeping: no shampoo, no conditioner, no body lotion, sometimes they did not clean up our room, did not bring clean towels, housekeepers did not understand English. The beach towel station was too far away from the beach and was closed at 5 pm, no restroom on the beach area. Food was good, but restaurant staff mostly does not speak English. Front desk people were very helpful.I would rate this hotel like 3 stars resort and will not stay over there next time

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
3
Trip purpose:

Business

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

2
5.01.0
Travelkbug
Business
California
Nov 25, 2013

Would not go back

This is the first time I've given a review in my many years of travel. I hope I can prevent someone else from making the mistake of booking at this place. The room they tried to stick us with was horrible! I immediately said something to the front desk person and was told they wouldn't have another room for 2 days. It smelled so badly of mold and mildew that we didn't sleep one hour that first night. The next morning I demanded they move us the next day. Finally, they moved us to a room that wasn't disgusting. They also allowed small children the last weekend we were there!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
4
Room comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

5
5.01.0
Josap
Business
New Jersey
May 12, 2013

Great resort

The rooms were average, but the hotel staff was excellent. The resort grounds are beautiful. Highly recommended, would go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

2
5.01.0
mikeman
Business
ny, ny
Jan 29, 2013

small hotel .nice staff

Ok we got ripped off on the cab ride to the hotel, had to speak to manager of hotel as they wanted to charge us 50 dollars twice. The hotel is nice but small. The beach is dirty and the pool cloudy at all times. I got drunk and did go swimming in it. I wouldent return to the place. One. Good thing was our room was really nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

3
5.01.0
Generic tourists
Business
Maryland
Jan 1, 2013

Great location, lacking service

The hotel and surrounding area are beautiful. The scenery alone is definitely worth the trip. The hotel is very nice, but seemed under-staffed, and what staff there was often did not follow through with requests. The buffet wasn't great, but the a la carte restaurants (included in the price) both served excellent food. Here, too, the small staff marred an otherwise great experience, as service was slow, and seating was very limited. When we arrived at the hotel, our porter informed us that housekeeping would supply us with coffee for our room, and restock our mini-fridge with water and beer every other day throughout our stay. Neither of these things happened, and on our last day we didn't even receive washcloths. All these negatives in service are outweighed, for us at least, by the beautiful scenery. The hotel is filled with beautiful landscaping, and situated right on a picturesque beach. It's a short drive from the local airport, and many tour providers congregate on the beach each day, both of which are very convenient. We would go again, but if mediocre food and bad service outweigh beautiful scenery, this may not be the resort for you.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

The horseback riding and zip-lining tour at Borinquen resort in the mountains is incredible, and only about an hour from the hotel. Views were stunning, and staff at the ziplines were very friendly.

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

3
5.01.0
Artur Costa 2012
Business
Los Angeles, CA
Dec 28, 2012

Great Location, Bad experience

The hotel is beautiful and the landscape is amazing. The beach is nice and green. We really enjoyed it. Unfortunately, we had a bad experience with room service. My wife's expensive sunglasses were stolen from the room. It was the last day that we reported it. We submitted a report and management promised to get back to us. We never heard from them. About a month after the incident, I contacted the General Manager and she promised to get back to me since she did not know about this incident, have not heard from her for the last three months. A couple that we met at the hotel, had their money stolen from their safe. I had a feeling that some money was taken from our safe but since I did not remember the exact amount I did not report it. Do not turst the safe. Be very carefu.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

4
5.01.0
Corporate Pilot Jim
Business
Dallas, Texas
Nov 5, 2012

Great except for internet....

Staff was "Great" everyone from front desk to restaurant staff was very very friendly. Hotel was very clean and beautiful. Food was fair to very good! Problem... internet Not available in all rooms. Never was, probably won't be. Also Note! Only available with "Ethernet cable", so iPad won't work, no Wi-Fi in any rooms. Somehow need to verify that you are reserving an internet room. Staff knows which rooms have internet and which do not. Wi-Fi is available in lobby area. Other than that, very good value!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

4
5.01.0
Pura Vida for Julia
Business
Berkeley, California
Aug 15, 2012

Great people, Great place, it truly is PURA VIDA!

If you want a vacation where you can relax this is the ideal place. The atmosphere is very calm, the staff is super attentive, genuinely nice and the food is Delicious. We went to the two restaurants that they have there, special shout out to Raul! from the Italian restaurant for his great service. In reality all of the staff really did make sure that we felt at home. I would also like to give Juan Pablo a shout out for his great customer service. I will definitely be going back next summer. ~Pura Vida~

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Playa del coco is the place to go if you are looking for a night life. It is 20 minutes away from the Hotel. Its like a mini Vegas in the middle of a beautiful, calm country.

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