Delta Montreal

Very nice hotel. Rooms are great. I would recommend this hotel.

the hotel is currently going through much needed renovations in the rooms. i was not made aware of this when i booked it but found out quickly when i was awakened to the sound of drilling in the room adjacent to mine. rooms are decent size. carpets had stains on the floor but will probably be fixed with renovations. might consider staying here again be only after the renovations are completed in the spring of 2012

Very nice room montreal aways a great time.The old port and casino mount royal.Christmas lights and mall displays We found a nice italian resturant then a great microbrewery

Great hotel, the location is not far from Catherine St. The hotel staff were professional and courteous.

Rooms are dated. Sink could have worked better. Parking is not included and costs $26/night. No ice-maker on our floor.

Overall Great location and very friendly staff BUT rooms reak of smoke. If you are not a smoker, AVOID hotel at all costs. Your clothes, hair, shoes, etc. will smell of smoke for days to come and will be hard to even sleep in the rooms. [...] Room were outdated as well and were never updated since the hotel was built which was in mid 80s.

The hotel did not leave to expectations it was definitely not a 4 star as claimed. Coffee percolator, mugs and glasses looked had they are not being properly cleaned, they well full of grime, stains etc. Although we booked and paid for 4 , they only provided toiletries, towels etc for 2. They room is very small, musty and the carpet is bunching. The lobby is very nice but the rooms do not compare .

We booked a premium room, (which is supposed to be better than the standard rooms) with a balcony and a king bed. Not only was there not a balcony, but the bed was considerably small- and was a murphy bed that came out of the wall! After asking to change rooms, we found out from the lone bellman (who doubles as valet and concierge) that most folks who are assigned our room, usually change. Our new room was shabbily furnished, with cigarette-burned carpeting, chipped lamps and outdated fixtures, and was not nearly the clean and spacious room advertised. The balcony in our new room was small and filthy- no seating and no screen door (that we were advised to keep closed in order to keep insects out). Although the staff was kind and polite, they were completely unable to help us in any way. We originally booked the room for a 3-night stay and, had another hotel been available our first evening, we would have left the first evening that we arrived. Instead, within hours, we luckily booked the Omni Mont Royal (which was lovely) for the remainder of our trip. It was a horrible experience, and we couldn't wait to get out of there..

Delta doesn't grant requests when done with [...] such as non-smoking rooms.We were given a smelly room with very dirty ceilings, dirty and bumpy rugs, and their excuse was "we are remodeling", but they charge full price.I guess they want [...] customers but they will treat them poorly. They care about money but not customer service. I would NEVER recommend them.

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