Delta Montreal

The hotel was in close proximity to where I had an appointment. But while the lobby of the hotel looked great, my room looked like it has not been updated since the mid 90s. The room was a good size. The bed and pillows were comfortable. But the carpet looked like it hasn't been changed in the last 10 years. It wasn't even smooth. The clock by the bed displayed the wrong time. There was enough towels though. Overall for the value, I'm okay with it. I just expected it to look like a four star hotel.

I booked 9 nights with Delta since it was the official hotel for Montreal Marathon; Delta has two locations in Montreal, and I was not able to get Montreal Central as the official hotel for marathon participant so I resorted to Delta Montreal. As it turned out, Delta Montreal is probably a better location for visitor as it's centrally located and just down the block from a Metro station. We can see Place de Arts from our window and was pleasantly surprised to see Film Festival and an inaugural Festival over Labor Day Weekend. When we checked in after 5 PM, the front desk told us our room was not ready but was able to upgrade us to a room with free internet access. Room size is spacious with a desk, and an old TV. I was hoping there'd be a small refrigerator but no such luck. The one thing that really bothered me about the room was the carpet was old and dirty, with places bulging upward. We also had trouble opening the front door and the lock failed twice the first day. They responded quickly after we complained and gave us one complimentary breakfast the next morning. I used their pool once, and it was nice their gym and pool are free for guests.

Lovely, spacious room with balcony, great location, elegant, spotless hotel with nice amenities. Would definitely come back again.

The room was really nice. The location is perfect in Montreal. I was there for only one night but it was a beautiful night! For the price, really nothing wrong.

Location was perfect, right across McGill University dorm. Friendly, helpful staff. We originally booked a regular (Delta) room, but was offered an upgrade for $20/night upon check in. Upgraded room had free internet access so we took it; but we were disappointed as it was a wired (ethernet) connection; only 1 person/computer could go online at a time; this was really inconvenient as there were times when my son & I had to go online at the same time but had to wait for the other to finish. The room was spacious but the bathroom (tiles, bathtub, counter) was dated; lthough the spa collection (soap, shampoo, etc) was really nice.

My overall experience was pretty good. However the only thing I must say is that my nonsmoking room was not guaranteed. In order for me to have what I wanted I had to settle for a smoking room for the first night and move to a non smoking room the rest of my stay there.Or I could have upgraded myself to a better room for 20 dollars a night. I choose for the upgrade because I did not want to move midway during my stay. I feel that I was roped into paying for a higher rate from the beginng.When I make a resevation with Orbiz the room should be guaranteed. Thanks

Nice quiet stay. Very comfortable beds

Hotel was great; very clean and in a perfect location. The room is very large and comfortable. The bed, pillows and the comforter are great! You don't hear the street noise. It is quite except for drunk young guests laughing loud in the hallway. But orbitz reserved only a smoking room for me although I didn't request a smoking room(Orbitz's rate was lower than others, no wonder!). When I went to the room, I couldn't breath, the smoke smell was so heavy. I asked the receptionist, she was nice enough to change the room but didn't give me a non-smoking room, because the reservation was for a smoking room! Other than that rooms are large and clean. The staff is nice but don't sound very knowledgeable. The parking is always a problem in the hotel. Ask detailed questions in the beginning about the parking rates and time etc. You can easily park in the street during the weekend.

large comfortable room, friendly helpful staff, walking to distance to just about everything, near metro too

The rather large room that was first offered dusty with trash between the furniture and the wall, the carpet did not appear clean. The furnishings were not coveniently arranged. The walls were rather bare. The doors and trim was in need of painting. Wall paper looked aged. After the first night we requested another room. The new room was clean. But the appointments were in need of refurbishment. The telephone did not work. Except for the lobby area the carpet in the corridor was uniformly soiled.