Ramada Plaza Toronto Downtown

on arrival, nothing special, but once in the room, impossible to switch on the light (had to call maintenance), temperature 16°C, ridiculous!, no chairs in the room (only 1 office chair), I had asked for a king-size and got without prior notice a (small) queen-size bed and a not asked for upgrade with a sort of sitting room.; but everything small, no central light and the other standing or side lamps inefficient The bath was very small (not even 4 square meter!), only 1 towel, the bathrobes had to be asked for, the light in the shower was not working (took them 2 days and 2 demands to fix it). The toilet paper was not renewed on time. The power outlets were or hidden behind desk, or so far away from the (miniscule courtesy) cafe maker that we had to put the cafe maker on the floor. The pool was another disaster: small, extremely shallow and fresh, the notice in the changing rooms: wash before swimming!, but no soap in the dispensers; the towels had to be asked at the reception desk, the fitness room was the size of a private fitness room, no water dispensers or paper towels. The maintenance was bad, a half used bar of (courtesy) soap was left sitting on the sink in its soap stained cup, the contraption under the sink for storing the towels (small and not soft) fell apart. The rooms were cleaned very superficially. As a test, I dropped an information leaflet from the desk, 4 days later it was still lying on the ground. never to be booked again I do not know if this is the usual situation for the Ramada hotels, but this is definitively below acceptable standard

I didn't expect the large amount of space! There was a separate living room area with flatscreen, cable, bar fridge and microwave, and the bedroom also had a large flatscreen, with large desk and workspace, and walk-in closet. The pool is small and shallow, the hot tub is fair, the sauna and steam room are amazing!

The staff at the front desk and the restaurant were very friendly and efficient. The room is average size (but crowded when the sofa bed is being used), very small bathroom. Clean room and bathroom. Mattresses were very uncomfortable in both beds. They were either old or worn out. Mattress in sofa bed was typical of a sofa bed--thin and uncomfortable. Parking is close by, and there were more than enough spots available, although there is an additional charge for parking (but free parking is hard to find in the downtown area). Internet is free, but is very slow. Pool is adequate, nothing fancy, jacuzzi, steam room and sauna were all good. I would recommend if you are able to get a good rate.

We stayed again at the Ramada Plaza Hotel because it has everything we need, especially rooms with 2 queen beds, underground parking, decent rates and a good location. It is near shopping, the subway, restaurants and right across the street from the botanical garden. You can walk to the subway in 10 minutes or less, and be at the Air Canada Centre or Rogers Centre in 4 subway stops. The hotel staff is great and responds to requests in less than a minute. This was the 5th or 6th time we stayed there and we've had a positive experience each time.

Used the hotel as a base to explore downtown Toronto and the location couldn't have been better. Close to all the major attractions and pick ups available for many tours. Room was a great size. Everything was spotless and well maintained. Best of all the indoor swimming pool was actually warm! Staff were helpful and looked after all our needs. Would definitely go back to this one.

Upon arriving to the hotel, I was blown away at how pretty the lobby was. I wish I could have explored the rest of the hotel because I would have liked to see what else they had to offer, but I was busy. The parking was overpriced, but other than that, I had a great experience.

The service was great. And also the staff were very friendly and accomodating. Breakfast is a bit expensive, but overall we are satisfied.

This is the second time I stayed at Ramada. I must say that I always have a wonderful and positive experience staying in this place. My room is always clean and in order, quiet room, comfy bed and very friendly and helpful staff. I will always stay at Ramada everytime I visit Toronto to visit friends and do art painting workshop. Best of all, rooms are larger compared with other hotels in the area.

It's a basic place to stay for a few days. The beds are the hardest and least comfortable I've ever encountered, so I'd never stay for long. The front desk staff were excellent for dining suggestions, but not at all helpful in resolving our reservation problem. We had reserved a king bed room, and when we arrived we were given an "upgrade" to a suite. But no king bed, just a smallish queen. The bedroom had barely enough space to move around the edges of the bed, a larger person would have to climb on the bed from the end. The air conditioner was less than a foot away from one side of the bed, so whoever slept on that side was bombarded with noise and a serious draft. If it was turned off for more than a few minutes, the room became so stuffy you couldn't breathe. Not an upgrade at all in my opinion and very disappointing. I wouldn't recommend this hotel.

hotel was located near most of the site and the facility was clean and modern