Best Western Primrose Hotel

We chose to stay at the Primrose because it was near the area of Toronto that we came to visit, and was the best price in comparison with other hotels in that area, as well as modernized rooms. Pros: Staff was friendly and very accommodating, originally there was a room mix-up and they were very concerned with our happiness and acceptance of the room we were moved into. The bed was comfortable and the floor was quiet. Cons: -The parking garage is just behind the hotel and you can reach it by elevator from your room, which is great, but it is very small and awkward and impossible to navigate smoothly. Turning every corner in that garage meant backing up a few times and correcting so That my car would not scrape against the walls. With concentration and patience it is doable, but a very uncomfortable experience. - the rooms are modernized, but they do not have an atmosphere of clean and new and fresh. The rooms are fine and I would stay here again of I was traveling on my own, however it does not have the right comfortable, fresh and relaxing presence for a romantic weekend.

Not too close to downtown, so that involved a $15 cab ride each time we were either coming or going. That said, the room rates were half of what they typically are downtown, so it's a better deal overall. Hotel very close to Maple Leaf Gardens, so lots of history nearby. The gym is quite small. Cardio and weights are actually in two separate rooms and need a little makeover IMHO. Staff was great and rooms were spacious and clean.

Good location for my needs and the price was right. Half the hotel is being used as a dorm so ask for a quiet room. The elevators are slow and get crowded from all the students, but it really isn't a problem. Breakfast staff seemed overworked and not very service-oriented, although buffet was ok.

We only slept here and it was a perfect location for us close to where family lives, the theatres and town. My only complaint was the pillows. Although they look wonderful, I need a low pillow or my neck gets sore. These big high ones didn't work for me and I wish there was a choice. I ended up using my coat rolled to the right height. The bed itself was very comfortable.

I had a family event to attend in Toronto, so I was staying over at Primrose Hotel. I was surprise how different it looks from last I was there. It looked modern and amazing. Room was clean and updated. Love the whole new look. Had breakfast there and it was GREAT!! If anyone is looking for a place to stay during their stay in Toronto, I would recommend Primrose Hotel.

got what I was promised but the rooms are older and older carpets. definitely a 2 star but high price.

basily every thing was good the maid and the attendance do every thing to make you feel at home and comforable the wild party going are a diffrence story but the bathroom have a little ant problem i did not inform the hotel i really did not want to complain . i was enjoying my vacation and did not want to put a damper on thing . all in all had a very good time and would very much like to visit again i rest comfortly and sleep well but the one thing is i aready book in advance and pay a larger amount then i wanted to spend . i worry that i would not have enoung to tip the services . geat pool and work out room breakfact could be better and the front desk cleck should smile more give the maid more pay for the hard work of clearing up very much would do this again. thank you for the great time.

We got room for family in Primrose for vacation and got nice views of city area. The room was big and had in it, 2 beds and private bathroom. The staffs there are nice and like to help with the directions and to give places to visit. The hotel looks very modern in style and the area has lots of things to do. We like our trip very much so and having a good time.

Staff seemed bored and give poor information regarding parking availability - - there was none but because of misinformed staff had to wait half an hour to find out about it. Specifically requested two beds but given room with one. When expressed frustration to front desk regarding because of this it took us an hour to get checked in, did not even receive an apology.

We stay at Primrose hotel in the downtown Toronto and have good time. The hotel is very lovely and the rooms have nice sights of the city lake area. The peoples are very nice and gave us maps to help us get to places. We liked our stay a lot.