Rate based on Check-in: May 30, 2013 Check-out: May 31, 2013

Crowne Plaza NIAGARA FALLS-FALLSVIEW

4 stars
5685 FALLS AVENUE, NIAGARA FALLS, ON L2E 6W7
Hotel Overview
Reviewer score
3.5
out of 5
71 reviews
Vacation for two

This hotel was more than we ever would of thought of. the room was heaven, we were high enough to... See full review

  • shadow's owner
  • Aug 2, 2012
Fantastic hotel stay

This was our first trip together. We picked this hotel because of the location. We were coming in... See full review

  • princess fiona 99
  • Aug 1, 2012
Venerable Fallsview hotel with many rooms offering views of the falls
The venerable Crowne Plaza Hotel Niagara Falls – Fallsview has been an area favorite for more than 80 years, with refined elegance that never fails to impress and indulge. Many of the guest rooms offer views of both the Horseshoe and American Falls, and an acclaimed restaurant is one of the region's best. Located across the street from the falls and offering indoor connections to Casino Niagara and Fallsview Indoor Waterpark, the hotel is truly first-class convenience.
Highlights
  • Direct indoor connections to Fallsview Indoor Waterpark and Casino Niagara
  • On-site Starbucks
  • Across the street from Niagara Falls
Rooms
The elegant guest rooms are available in a variety of formats and layouts, many with views of both the Horseshoe and American Falls. Room additions include the Deep Sleeper Bed, marble and tile bathrooms, free Wi-Fi, coffee making facilities, working desk, easy chair, cable TV, telephone with voicemail, CD player, iron and ironing board, and hair dryer.
Features
One of the most celebrated hotels in Fallsview, the Crowne Plaza Hotel Niagara Falls – Fallsview has been pampering guests for more than 80 years. Tasteful elegance complemented by a polished and professional staff indulge both business and leisure travelers, all attracted to the coveted, picture-perfect views afforded from the hotel.
 
Many guest rooms offer views of both the Horseshoe and American Falls. For those that don't, a visit to the hotel's acclaimed restaurant on the 10th floor more than compensates, with its floor-to-ceiling views of the falls (though for the best view, one need only walk outside -- the falls are located across the street).
 
A shopping concourse hosts a range of stores and boutiques, while an on-site Starbucks provides the perfect java boost throughout the day.
 
The hotel offers indoor connections to the three-acre Fallsview Indoor Waterpark and to Casino Niagara, appreciated convenience, especially during the frigid winters.
Transportation
  • Buffalo Niagara International Airport (26.2 mi/42.1 km)
  • Niagara Falls Amtrak Station (3.9 mi/6.2 km)
Attractions
  • Casino Niagara (connected to hotel)
  • Fallsview Indoor Waterpark (connected to hotel)
  • Maid of the Mist Boat Tour (1.4 mi/2.3 km)
  • Niagara Falls State Park (1.7 mi/2.7 km)
  • Cave of the Winds (2.4 mi/3.9 km)
Business
  • 12 function rooms
  • Opulent ballroom accommodates up to 850 guests
  • Full-service business center

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Indoor pool
Casino
Children's activities
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
Business center
Maid service
Concierge desk
ATM/Cash machine
Safe deposit box
Shops/Commercial services
Porters
FAX
Currency exchange
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Phone with speaker
Free newspaper
Hairdryer in room
Cribs available
In room movies
Temperature control
Ironing board
Bath tub
Trouser press

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Hotel Map

43.092 -79.0709
Nearby airports
Buffalo International Airport, (BUF), 27.00, MI, S; John C. Munro Hamilton International Airport, (YHM), 50.00, MI, NW; Toronto Lester B. Pearson International Airport, (YYZ), 78.00, MI, W;
Area description
Downtown, downtown

Dining

Rainbow Room by Massimo Capra
This elegant, fallsview restaurant features breathtaking views of the Falls and a fresh market menu created by celebrated chef Massimo Capra. The Rainbow Room by Massimo Capra offers delicious cuisine and signature dishes inspired by the rich, diverse ing
Hard Rock Cafe Niagara Falls
This restaurant combines rock n' roll memorabilia with a famous Tex Mex menu with selection to please everyone. A connected merchandise shop has a selection of Hard Rock authentic brand merchandise, as well as Niagara Falls specific items. A seasonal pati
Rainforest Cafe Niagara Falls
The Rainforest Cafe serves family friendly menu of North American favorites with an exotic touch inspired by the rainforest. Adventure guides tour past a live volcano entrance, pond, and mushroom bar.Animatronic animals, fish tanks and a large live shark
Planet Hollywood
Planet Hollywood surrounds guests with movie memorabilia and features a wide ranging California inspired menu. A walkway of stars, cement hand prints, and movie vehicles lead up to the entrance of the massive dome roof building. Located directly beside th
Hard Rock Cafe
Directly connected to the Crowne Plaza Fallsview the Guitar Bar located inside the Hard Rock Cafe Restuarant has enough space for your entire group! Surround yourself with music videos and rock memorabilia as you enjoy a beverage at the bar.

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (71)

Ratings and reviews for Crowne Plaza NIAGARA FALLS-FALLSVIEW

Overall score

3.5 / 5
71 out of 71
Amenities:
3.7
Room cleanliness:
4
Hotel staff:
4.2
Room comfort:
3.5
Location:
4.6
Value:
3.5

76% would recommend to a friend.

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Review this hotel
Review of Crowne Plaza NIAGARA FALLS-FALLSVIEW

Reviewer score

4
Traveling rocks
Akron, ohio
Jan 21, 2013

Nice place for the cost.

When we checked in, our room was oddly shaped as well as not close to.our friends room. The staff moved us right away and were extremely friendly about it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of Crowne Plaza NIAGARA FALLS-FALLSVIEW

Reviewer score

5
shadow's owner
dayton ohio
Aug 2, 2012

Vacation for two

This hotel was more than we ever would of thought of. the room was heaven, we were high enough to see both falls, our room was perfect with a sitting room & big bedroom. We could not of asked for a more perfect place to stay then this hotel. Everything was within walking & the staff at the front desk was the most helpful than any other place we had stayed. We would use them again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza NIAGARA FALLS-FALLSVIEW

Reviewer score

5
princess fiona 99
Brantford, Ontario, Canada
Aug 1, 2012

Fantastic hotel stay

This was our first trip together. We picked this hotel because of the location. We were coming in on a train so we wanted to be close to cliffton hill were most of the action is. The hotel was beautiful and our stay was not long enough. Yes. The room was a little small but as I read in other reviews before we went I knew to expect that.The only regret we had was the toilet. They were so loud when flushing we could hear our neighbours when they flushed. We would definitely would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza NIAGARA FALLS-FALLSVIEW

Reviewer score

3
GWilk
Business
Toronto, ON
Jul 25, 2012

Great location

The Crowne Plaza is in a perfect spot right by the Falls and the Clifton Hill "strip". However, my check in was very slow and the top floors of the hotel require guests to switch elevators along the way. My room was quite serviceable with a quite spectacular view of both sets of Falls.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Long walk from hotel

Both major casinos in Niagara Falls are within walking distance as is the U.S side.

Review of Crowne Plaza NIAGARA FALLS-FALLSVIEW

Reviewer score

1
U ARE STUPID
Ohio , USA
Jul 12, 2012

Worst Experiance of Overnight Stay Ever

Desk Clerk had attitude at Check in time and Check out time was little better Person. Nosy Room ,cloged Sink, Bath room no exhaust Mirror Fogs up after Bath. Room very Small, Suffocating , Lot of noise of Fan Running next door, Trrible.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Review of Crowne Plaza NIAGARA FALLS-FALLSVIEW

Reviewer score

4
Anonymous
Drexel Hill, Pennsylvania
Apr 1, 2012

Practically Heaven

Sleeping next to the Falls was so relaxing and calming. Our room was quiet and we could hear the Falls even though it was cold and the windows were shut. The room itself was spotless with a nice layout. We were within a few minutes walk to almost everything the Falls has to offer. The parking facility was difficult to negotiate as entries to the building were not well demarcated. We really recommend this place.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza NIAGARA FALLS-FALLSVIEW

Reviewer score

4
VisitorAndhappy
Ontario, Canada
Jan 22, 2012

Will go back

The hotel is perfect, has everything. Waterpark, bar, restaurants, kids shows, kids arcade lots of stuff! The room eas small but you only sleep in it so it was fine.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Dining tip: In Hotel

Rainforest cafe...excellant

Review of Crowne Plaza NIAGARA FALLS-FALLSVIEW

Reviewer score

3
Mrs. Blake
Columbia, SC, USA
Dec 9, 2011

Niagara falls

The hotel was nice & clean. It is very close to the Falls & entertainment. The bathroom being small & no air conditioning is the only things I disliked. The bathroom was very small & only had one person shower.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
3
Review of Crowne Plaza NIAGARA FALLS-FALLSVIEW

Reviewer score

5
old world
Guelph, ON, Canada
Nov 29, 2011

our stay

we have stayed at the crown plaza a few times now and found it comfortable, a very pleasant place to stay. the service was outstanding. Love lounging in the big old comfortable chairs in lobby that surrounds you in an old world feel while watching the world go by.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Review of Crowne Plaza NIAGARA FALLS-FALLSVIEW

Reviewer score

4
boatingwolfey
Kingston, ON, Canada
Nov 14, 2011

Great location, small rooms

The Hotel is in a great loaction, clean rooms although they are small. We upgraded to a Fallsview room for $50 I don't know if it was worth but we were only there one night I heard the Fallsview restaurant on the 10th. floor has great food and the view is nice but it was too busy for us and we had a 10 and 12 year old so we went to The Rain forest cafe which the kids loved and we could walk.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
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