The Fairmont Hotel Vancouver

Just a 20 min walk to Rogers area. Great shopping and restaurants all around. Some great bars/pubs... first time to Canada and would definitely stay here again.

I have stayed at Fairmont managed hotels on two previous occasions, and did have four-star experiences both times. This time I was a bit disappointed. At 4:15 AM on Sunday morning (9/30) the phone in my room began making random wake-up calls; when I was planning on sleeping until 6:30 AM. I was unable to call the main desk. I ultimately unplugged both phones. At 7:00 AM I went to the main desk and informed them that they had a problem. They told me they were in the process of updating their phone system and they would fix the problem as soon as possible. I was at a conference until 1:00 PM on Sunday, and when I returned my room was still receiving random phantom wake-up calls. I went to the main desk and talked to another individual. They did send a maintenance person to my room (around 4:00 PM) and that person, while able to call the front desk, thought the dial tone sounded strange. Upon returning from dinner Sunday night, the random wake-up calls had commenced again and to get to sleep I again unplugged both phones. The Fairmont Hotel was one block from my meetings (at the UBC building on Robson) and two blocks from the SkyTrain to the airport. So it was a great location, but the inability to promptly fix the phone service in my room was exasperating.

The building is not as exceptional as some of the other historic Fairmont properties, such as its hotels in San Francisco or Boston, but it is still a lovely historic building with a lot of charm. The renovations were very well done and consistent with the period of the hotel. The staff here is mixed. There were quite a number who could have been more accommodating and friendly. Just because a guest enjoys an historic hotel with a lot of charm does not mean that he craves an aloof or condescending attitude. We had to really pressure the person at the front desk to look into where we could store out bicycles. Her immediate response was negative, and she said that there was simply no room in the hotel for the bicycles. It was only after I pressured her that she agreed to call the bellman, who brought the bikes to a huge storage room off the entrance to the garage.

We both became sick with in hours of checking in. We checked out 10 minutes befor 10 pm and returned home. The fumes of propane or paint made use sick.

The location could not be better if you want to be downtown - 2 blocks from City Center station, right next to the impressive Vancouver Art Gallery, and across the street from great shopping (Pacific Center & Albernie Street). The room was clean and comfortable. Oh the pillows - I didnt want to get out of bed!!! :) This staff was very friendly and helpful re: suggestions and getting around on public transport. The atmosphere is warm and welcoming, and the building is beautiful.

I had a great time in vancouver and a big part of that was the stay at the Fairmont Vancouver Hotel.

Great helpful staff. Perfect location. A little disappointed in the in-room dining as we called down for service and were told that it would be a 90-minute wait. We decided to go to the bar in person and order and attempted to carry it back to our room when we were told we'd have to be escorted thru the public areas of the hotel.

Amazing service, best location, great shopping. New Years delight!

Weekend getaway to enjoy the sights and tastes of Vancouver

We stayed two days in the gold level rooms. Excellent service and accommodations. We really felt pampered the entire time we were there. I highly recommend the Gold level rooms since it comes with a wonderful breakfast and free amenities like wifi. Close to lots of public transportation.