Rate and special offer based on Check-in: Oct 30, 2014 Check-out: Oct 31, 2014

Empire Landmark Hotel

3 stars
1400 Robson Street, Vancouver, BC V6G 1B9
Hotel Overview
Reviewer score
3.2
out of 5
138 reviews
Good Hotel

The staff were very helpful and friendly . Located close to shops and many places to get a bite to... See full review

  • 40TH Anniversary
  • Sep 28, 2014
Great view and locatin

We were pleased that this hotel was near Stanley Park and had a revolving restaurant at its top See full review

  • efgn
  • Sep 22, 2014
Luxury accommodations and dining go to new heights in downtown tower

See Vancouver from a new perspective at this downtown tower hotel. All rooms have private balconies with stunning unobstructed views, but the panoramic city, mountain, and ocean vistas from the revolving Cloud 9 restaurant are truly breathtaking. Guests can also see the city up close with all of the best attractions right around the corner from the Empire Landmark Hotel. In addition, a well-equipped business center means that those who need to get some work done are as well-served as their leisure-travel counterparts.

Highlights
  • Award-winning, revolving Cloud 9 restaurant on-site
  • Fantastic West End location
  • Exclusive shopping discounts available to guests
Location

Robson Street, with trendy boutiques, fine and causal dining, and art galleries, is just beyond the hotel doors. Not much further than that, guests can enjoy a day at Stanley Park, a game at BC Place, or a special event at Canada Place. Jump on the nearby skytrain for an easy commute to venues beyond walking distance.

Rooms

Spacious guest rooms and suites are tastefully decorated in warm colors and with classic furnishings at the Empire Landmark Hotel. All accommodations include flat-screen TVs, mini-refrigerators, complimentary coffee and tea, high-quality linens and high-speed Internet access (fees apply). Executive and bi-level suites also include a wet bar and superior views from private balconies. Bi-level suites have two bathrooms.

Features

Guest rooms and suites are equally well appointed with modern amenities and luxurious details. Successful business trips are almost guaranteed with the well-equipped Business Centre and high-speed Internet access (fees apply). In addition, the meeting space, which accommodates up to 350 people, boasts gorgeous views.

Dining

The view from the Empire Landmark Hotel' award-winning revolving Cloud 9 Restaurant is phenomenal. When paired with the fantastic seasonal menu, it's a recipe for a perfect, romantic or business dinner.

Transportation
  • Vancouver International Airport (9.2 mi/ 14.8 km)
  • Skytrain, Burrard Station (0.5 mi/ 0.8 km)
Attractions
  • Robson Street (on the same block)
  • Stanley Park (0.6 mi/ 1 km)
  • Vancouver Aquarium (1.2 mi/ 2 km)
  • Granville Island (3 mi/ 5 km)
  • Capilano Suspension Bridge (4.5 mi/ 8 km)
Business
  • Business Centre
  • Over 13,500 square feet of meeting space available
  • High-speed Internet access (fees apply)
Policies and fees
  • The Empire Landmark Hotel no longer allows pets.
  • There will be power interruptions on 7-8 February 2013 from 11PM to 7AM due to electrical system improvements. A backup generator will be provided for the elevator and backup lights.
  • Discover card and Dinners Club International are no longer accepted at this hotel.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Empire Landmark Hotel Rooms

Standard
Room offers a queen bed or a king bed or two twin bed with amenities like Air conditioning , Alarm clock, Balcony, Bathroom amenities, Cable / Satellite TV, Color TV, Disabled facilities, Ensuite / Private bathroom, Hairdryer, Heating, Internet access w/ charge, Iron / Ironing board subject to availability, Laundry service, Non-smoking rooms, Pay TV, Pay-per-view movies, Radio, Tea and coffee making facilities, Telephone, Voicemail, Coin-operated Washers/Dryers on 22nd floor.
Deluxe Room
Room offers two double bed with amenities like Air conditioning , Alarm clock, Balcony / Terrace, Bathroom amenities, Cable / Satellite TV, Color TV, Disabled facilities, Ensuite / Private bathroom, Hairdryer, Heating, Internet access w/ charge, Iron / Ironing board subject to request, Laundry service, Non-smoking rooms, Pay TV, Pay-per-view movies, Radio, Tea and coffee making facilities, Telephone, Voicemail, Coin-operated Washers/Dryers on 22nd floor.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Dining
Restaurant
Services
Business center
In-Room Safe
Barber/Beauty shop
Conference facilities
Gift shop
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

49.288 -123.1308
Area served
We are conveniently on the trendy Robson Street in downtown Vancouver. Dining and shopping are right at your doorsteps; whereas major attractions such as Stanley Park & Vancouver Art Gallery are within a 15 - 20 minute stroll.
Nearby airports
Vancouver International Airport.
Area description
Location is the key to this downtown Vancouver hotel. Everything you need is just a step outside the doors. Shop along trendy Robson Street and utilize our exclusive SHOP & STAY discounts offered to our guests from 70+ retail stores, enjoying the numerous choices of international cuisine the city has to offer, visit the major tourist attractions such as Stanley Park, English Bay, Gastown and Chinatown. Relax at a nearby day spa or enjoy a latte at a sidewalk cafe in the vibrant downtown neighborhood of the West End in Vancouver.

Nearby points of interest

  • Marine Building: 0.6 mi
  • Orpheum Theatre: 0.7 mi
  • Vancouver Convention Centre: 0.7 mi
  • Port Metro Vancouver: 0.7 mi
  • Stanley Park: 0.8 mi
  • Canada Place: 0.8 mi
  • Vancouver Lookout: 0.9 mi
  • Vancouver Public Library: 0.9 mi
  • B.C. Place Stadium: 1.1 mi
  • Granville Island: 1.2 mi
  • False Creek: 1.2 mi
  • General Motors Place: 1.2 mi
  • Rogers Arena: 1.2 mi
  • Dr. Sun Yat-Sen Classical Chinese Garden: 1.4 mi
  • English Bay: 1.4 mi
  • Marine Building: 0.6 mi
  • Orpheum Theatre: 0.7 mi
  • Vancouver Convention Centre: 0.7 mi
  • Port Metro Vancouver: 0.7 mi
  • Stanley Park: 0.8 mi
  • Canada Place: 0.8 mi
  • Vancouver Lookout: 0.9 mi
  • Vancouver Public Library: 0.9 mi
  • B.C. Place Stadium: 1.1 mi
  • Granville Island: 1.2 mi
  • False Creek: 1.2 mi
  • General Motors Place: 1.2 mi
  • Rogers Arena: 1.2 mi
  • Dr. Sun Yat-Sen Classical Chinese Garden: 1.4 mi
  • English Bay: 1.4 mi
  • Kitsilano Pool: 1.6 mi
  • Capilano Suspension Bridge and Park: 2.7 mi
  • Bloedel Floral Conservatory: 3.1 mi
  • Queen Elizabeth Park: 3.3 mi
  • VanDusen Botanical Garden: 3.4 mi
  • Pacific Spirit Regional Park: 4.7 mi
  • University of British Columbia: 5.7 mi
  • Museum of Anthropology: 5.8 mi
  • UBC Botanical Garden: 5.9 mi
  • Nitobe Memorial Garden: 6 mi
  • Lynn Canyon Park: 6.2 mi
  • Garibaldi Provincial Park: 47.8 mi

Meeting facilities

Meeting Info
We can arrange for a meeting of 5 people to a conference of 300 people, with over 13,500 square footage of flexible meeting space. Meeting package available for full day meeting of 30 people or more.

Dining

Cloud 9 Revolving Restaurant
The Cloud 9 Revolving Restaurant is set 42 stories above; enjoy the panoramic views of the City of Vancouver as you revolve 360 degrees. The Executive Chef will tempt and delight you with his award-winning internationally inspired Pacific Northwest Cuisine. Elevate your senses at C9 Live Lounge with the lofty cool drinks every night and soaring live entertainment every Friday & Saturday evening.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (138)

Ratings and reviews for Empire Landmark Hotel

Overall score

3.3 / 5
5.01.0
27 out of 138
Amenities:
3.3
Room cleanliness:
3.9
Hotel staff:
3.7
Room comfort:
3.4
Location:
4.3
Value:
3.8

74% would recommend to a friend.

Sort by:
Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
Ellen P
Business
Vancouver, BC
Sep 11, 2014

Ugh

Great location. The room was average. Not at all fancy, but fine for just a place to sleep. Had a lot of trouble checking in. Most of the staff just weren't friendly or helpful. I'll never stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Empire Landmark Hotel

Reviewer score

3
5.01.0
Impromptu visitor
Business
DC
Aug 27, 2014

Pretty good but

I came to town hoping to find a good deal in a good location and this fulfilled that. I paid on average about $110. Robson street has a lot going on, which is great. There are places to eat and good access to the suspension bridge and grouse mountain. Big negative: there were two silverfish (bugs) in the bathroom one night.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Short drive to the suspension bridge and grouse mountain and walking distance to tons of restaurants and two grocery stores.

Review of Empire Landmark Hotel

Reviewer score

3
5.01.0
Miss Marti
Business
Scottsdale, AZ
Jun 29, 2014

Located in the heart of Downtown Vancouver

The Empire Landmark Hotel needs something to make it a four star hotel. The hotel lobby layout was not inviting. In fact it almost looked like an after thought. There was only one bellman who was engaged so I carried my own bags. The front office people were sometimes very nice and others were surly. My hotel room was clean, the bed was comfortable and views of the city were excellent. The wifi connection was sporadic and on one occasion I had to go out of the hotel to complete my business for the day.There was no room service which I missed as I sometimes like breakfast in my room. The Cloud 9 restaurant on the 42nd floor was excellent but quite expensive and only served dinner. The restaurant was revolving with fantastic views. In fact the best thing about this hotel were the views. I would go back as the downtown location was within a comfortable walking distance to banks, restaurants, etc.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Be prepared to leave time in your schedule to go out of the hotel for meals. Also, the wifi was sporadic and you might need to leave the hotel for service.

Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
Determined to travel
Business
New York
May 31, 2014

Short stay prior to cruise

I was unimpressed by the room. Very outdated and in need of updated sheets and furniture. Not what I expected for the high price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Review of Empire Landmark Hotel

Reviewer score

3
5.01.0
SpotOn
Business
Mill Creek WA
May 8, 2014

WIFI

Free WIFI logs out every 3 minutes in the smartphone (doesn't disconnect, it just logs out), if you rely on wifi to get whatsapp, facebook, email, skype, maps in your cellphone, forget about it, same problem with the tablet, on the computer was OK though. Other than that you great location, good service, nice Lobby, great price. Ahhh another thing, at least in my room, furniture was so old that it was depressing (lamps, table, chairs, drawers), needs something more modern. But again great Staff!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Rent a bike and go to Stanley park, really close to this hotel. rates are from 5-11 per hour depening on the bike.

Review of Empire Landmark Hotel

Reviewer score

4
5.01.0
Andre010186
Business
Gatineau Quebec
Apr 9, 2014

Amazing location at an amazing Price

Booked a last minute vacay to Vancouver and I opted for this hotel mainly because the price was right. Little did I know the location would be absolutely phenomenal, with Stanley park just minutes away, an incredible view of English Bay and the Harbour. The indoor parking is easy and secure and at $15 a day it is well worth it. The Room was clean and comfortable, the view was amazing. Check in and out was very easy. Could not have asked for a better spot to have stayed while in Vancouver :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Stanley Park is just minutes away definitely take the time to enjoy this impressive bit of nature!

Review of Empire Landmark Hotel

Reviewer score

3
5.01.0
adchino
Business
mexico city
Apr 1, 2014

standard night

Overall it was ok for the price I paid for. A bit chilly and the heater didnĀ“t really worked. Clean, with a great view to the city and mountains.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of Empire Landmark Hotel

Reviewer score

4
5.01.0
Tidwell
Business
Seattle, WA, USA
Mar 2, 2014

Perfect location

This is the Perfect location to walk anywhere downtown.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Empire Landmark Hotel

Reviewer score

4
5.01.0
kumartkumar
Business
united states
Jan 5, 2014

Nice hotel in vancouver downtown with cheap rate

overall the experience is very good, It is located close to US embassy and other transporations (bus or train)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Empire Landmark Hotel

Reviewer score

2
5.01.0
arcturus
Business
Grand Rapids, MI
Nov 19, 2013

Going Downhill

After going there for 5 years this was the worst. Room was too warm, the toilet continued running, internet was sluggish to nonexistent, the sink faucet had no cold water, the north window was so dirty it obscured views of beautiful scenery, and the closet was so shallow that clothing had to be pushed sideways to close the door. To its credit I was afforded another, less scenic room and the staff seemed responsive. Some problems remained but not as bad as the first room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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