Rate and special offer based on Check-in: Feb 23, 2016 Check-out: Feb 24, 2016

Empire Landmark Hotel

3 stars
View map of 1400 Robson Street, Vancouver, BC V6G 1B9

Hotel Overview

Empire-Landmark-Hotel-Hotel-Exterior
Reviewer score
3.7
out of 5
19 reviews
Great Surprise!

What a delightful hotel. The interiors are a bit old, like from the 80s, so I expected to be a bit... See full review

  • Karen U.
  • Jan 12, 2015
Downtown Vancouver

Room was nice. Great View of downtown. The top floor restaurant had good food and an amazing 360... See full review

  • Roy L
  • Aug 25, 2015
This is the tallest downtown Vancouver hotel in the West End with the award-winning revolving Cloud 9 Restaurant in the heart of the city. Hotel offers 357 hotel guestrooms & private balconies to enjoy the best unobstructed views of the city, coastal mountains and the Pacific Ocean. At the end of a busy day, you can nestle into the comfort of European duvets in guest room. In the evening enjoy the beautiful sunset over English Bay with the award-winning Pacific Northwest cuisine in Cloud 9, its revolving restaurant, the highest and the most romantic restaurant in the city on 42nd floor. The Cloud 9 Lounge also features live, cool, jazz music on Friday & Saturday evenings. Come relax with a cocktail while enjoying the music and the view.
Other amenities are Airport transfer *w/ charge, Ballroom, Banquet facilities, Bar, Beauty Salon/Hairdresser, Business centre, Concierge, Conference facilities, Currency exchange, Disabled facilities, Doctor on call, Dry cleaning, Gift shop, Gym / Fitness facilities, Internet access High-Speed, Internet access Wireless, Laundry service, Lift / Elevator, Lobby, Non-smoking rooms, Parking facilities at cost, Restaurant, Safe deposit box at front desk and Tour desk. Effective immediately parking will be available for $15.00/day per vehicle for in-house guests.
Please note no pets allowed.
Please note that the property does not accept Discover or Diners Club International forms of payment.
The property will experience electrical system maintenance on Feb 7 - 11pm to Feb 8 - 7am. There will be power interruption during this time.
Please note, the property does not accept cash payments.
Guests are required to show a government issued photo ID and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of CAD 75 per day is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Legal age to check in is 19 years old.

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Hotel Map

49.288 -123.1308
Area served
We are conveniently on the trendy Robson Street in downtown Vancouver. Dining and shopping are right at your doorsteps; whereas major attractions such as Stanley Park & Vancouver Art Gallery are within a 15 - 20 minute stroll.
Nearby airports
Vancouver International Airport.
Area description
Location is the key to this downtown Vancouver hotel. Everything you need is just a step outside the doors. Shop along trendy Robson Street and utilize our exclusive SHOP & STAY discounts offered to our guests from 70+ retail stores, enjoying the numerous choices of international cuisine the city has to offer, visit the major tourist attractions such as Stanley Park, English Bay, Gastown and Chinatown. Relax at a nearby day spa or enjoy a latte at a sidewalk cafe in the vibrant downtown neighborhood of the West End in Vancouver.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for Empire Landmark Hotel

Overall score

3.7 / 5
5.01.0
19 out of 19
Amenities:
3.3
Cleanliness:
3.9
Hotel staff:
3.8
Comfort:
3.7
Location:
4.5
Value:
3.9

79% would recommend to a friend.

Sort by:
Review of Empire Landmark Hotel

Reviewer score

4
5.01.0
Roy L
Couples
Bradenton
Aug 25, 2015

Downtown Vancouver

Room was nice. Great View of downtown. The top floor restaurant had good food and an amazing 360 degree view of all of Vancouver. We are not used to paying for parking at the hotel where we stay, but that seemed to be the norm for Vancouver.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Empire Landmark Hotel

Reviewer score

3
5.01.0
Jeff M.
Business
Fort Lauderdale
Apr 6, 2015

Location is great .. Hotel is OK

I recently spent a few days at the hotel which I had stayed at the same one a few weeks before that. My previous experience was good but same comment as before - hotel needs of upkeep/renovations. Location wise - great. The staff were less friendly than before and the girl that checked me in should not be in that service-oriented kind of environment... No people skills. For the price and location, I don't think you can beat it BUT there are lots of other hotels close by they are a few extra $$ but probably worth spending the $$ to go there. Don't think I would go back to that hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Empire Landmark Hotel

Reviewer score

4
5.01.0
William D.
Couples
N/A
Jan 19, 2015

Great downtown stopover

Needed a place to stay for 2 nights near North Van. This was the perfect spot, close to shops, restaurants and markets I enjoyed and at a great price. Staff were friendly and efficient.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Couples

Review of Empire Landmark Hotel

Reviewer score

5
5.01.0
Karen U.
Business
N/A
Jan 12, 2015

Great Surprise!

What a delightful hotel. The interiors are a bit old, like from the 80s, so I expected to be a bit disappointed when I first arrived, but I could not have been more wrong! Impeccably clean, fabulous down comforter and pillows, strong water pressure, full tub, spacious room, the staff were incredibly friendly, amazing restaurant on the top floor for breakfast, everything was perfect. And very inexpensive - I would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Empire Landmark Hotel

Reviewer score

4
5.01.0
Bernadette D.
Friends
N/A
Jan 7, 2015

it was great actually

Actually it was pretty cool. The hotel is located in Downtown that's a really good point! It's not far to the next bus station and there are lots of good restaurants near by! The room is not that big but okay. Our bathroom had a bathtube too - that was great! Breakfast was not included in our package and we would have to pay about 18$ with taxes. We went once and it was ridiculous for that price! I remember this one man who told me "don't do it" - unfortunately we did! It was really bad! The view up there was pretty nice though...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Friends

Dining tip: Short walk from hotel

Don't take the optional breakfast in the hotel!

Review of Empire Landmark Hotel

Reviewer score

4
5.01.0
Dan Dan is Japanese
Business
Warsaw
Nov 25, 2014

Fantastic downtown getaway

Great location with lot of tapas around. Nice hotel but old equipment. Nice clean ladies but unhappy front desk.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Empire Landmark Hotel

Reviewer score

3
5.01.0
n.j.Tuan
Couples
Lisle Il.
Jul 17, 2014

a day trip to Vancouver down town

good price, perfect location in downtown Vancouver, friendly staffs. but poor internet connection.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Couples

Review of Empire Landmark Hotel

Reviewer score

3
5.01.0
SpotOn
Single
Mill Creek WA
May 8, 2014

WIFI

Free WIFI logs out every 3 minutes in the smartphone (doesn't disconnect, it just logs out), if you rely on wifi to get whatsapp, facebook, email, skype, maps in your cellphone, forget about it, same problem with the tablet, on the computer was OK though. Other than that you great location, good service, nice Lobby, great price. Ahhh another thing, at least in my room, furniture was so old that it was depressing (lamps, table, chairs, drawers), needs something more modern. But again great Staff!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Single

Sightseeing tip: Short drive from hotel

Rent a bike and go to Stanley park, really close to this hotel. rates are from 5-11 per hour depening on the bike.

Review of Empire Landmark Hotel

Reviewer score

5
5.01.0
gene the dream
Friends
Palm Springs, california
May 4, 2014

CAN'T THANK THE MANAGER ENOUGH

On our first day my friend that I was travelling with fell and broke his hip ice skating. We had to leave by ambulance to get back to Seattle for health care. The manager contacted Cheap Tickets for me since I couldn't get through to them and got our money credited back. Just super great customer service! My friend and I loved everything about the hotel, great views, location, wonderful room. My friend cried in the hospital when he realized he wouldn't be able to go back to the hotel and finish our vacation, but we will go back someday. Just no ice skating!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Empire Landmark Hotel

Reviewer score

4
5.01.0
kumartkumar
Single
united states
Jan 5, 2014

Nice hotel in vancouver downtown with cheap rate

overall the experience is very good, It is located close to US embassy and other transporations (bus or train)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Single

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