Banff Aspen Lodge

From check in to check out the staff were so friendly and no hesitation to answer any questions we had. The location was central enough to have easy access to everything. The room was a perfect temperature and comfy. Will definitely stay again

Clean room friendly staff. Overall a good stay. Would definitely return.

Positives: Extremely well maintained clean and professionally run. Excellent continental breakfast. Negatives: No in room air conditioning. Also the hotel is located several blocks from downtown. The only way to see Banff avenue is on foot. I would advise a hotel in the 100 or 200 block.

Can't say enough about the staff at the Banff Aspen Lodge. My 3 night reservation was complicated by road closures, cancellations and extentions and the staff took care of everything effortlessly and with a smile. The deluxe room with 2 queen beds was more like a 2 room suite - 2 beds separated by a sink area offered a quiet sleep area while my husband watched TV 'til the wee hours of the morning. Breakfast room was more comfortable than most and the "continental" breakfast buffet was kept clean and well stocked. Did have a small issue of a short in the overhead lighting, but plenty of bedside lamps were provided. In room coffee pots could use an upgrade. Location is good. Would not hesitate to stay again.

The room was a little small for our liking and it was quite dark in the room even with the curtains drawn but it was at least clean. The hotel is a little too close tithe train tracks as I was woken several times by very enthusiastic train drivers that liked to honk. The hot tub was great and the proximity to the shops and restaurants were great.

My wife and I stayed at the Banff Aspen Lodge for one night on Aug 27, 2011. The location is perfect-just a short walk to the main shopping district, our room was smaller but clean and quiet, the underground parking garage is spotless, the hotel is VERY eco friendly, the staff was great, and the free breakfast was unbelievable. The homemade granola and fresh fruit alone beckons us to return. On our 8 day trip to Banff, Lk Louis, and Jasper-the Banff Aspen Lodge was by far the best hotel we stayed at.

Friendly staff, clean and close to downtown Banff. Room had separate bedroom and living room both with TV's and separated by bath with dual sinks. We had a little balcony with chairs that overlooked the mountains. Hot tubs were wonderful and they close them at 10 so the noise doesn't disturb the rooms right around them.

very noisy refrigerator, could not sleep the first night. Have to had them unplug the refrigerator the next night. it was warm and there was no air conditioning. The pool and spa were good.

The "continental breakfast" was much better than what we expected - several cereals, mixed fresh fruit, excellent granola, yogurt, muffins, various breads. It was available 7-10am in a small cafe style room with waitresses to bring fresh juice & coffee. We typically like to have a frig in the room so we can keep items ready for a quick breakfast in our room before heading out for the day - we didn't even consider doing that after we saw what the breakfast was like! We did a lot of hiking while there and definitely enjoyed coming back to the TWO hot tubs (there was always plenty of room) to relax. A sauna and steam bath were also available. The location was great also - we could easily walk the couple of blocks to the information center, and downtown shops & restaurants.

We've visited Banff hundreds of times and never noticed this hotel. We've passed it by. That was our loss. This was our first stay there but won't be our last. Despite a mix-up in our reservation, they assured us of a good room. It was more like a suite and quiet. Staff were very pleasant, always smiling and friendly. Breakfast was splendid. I heartily recommend the hotel.