Rate and special offer based on Check-in: Sep 3, 2014 Check-out: Sep 6, 2014

Grotto Bay Beach Resort

3 stars
#11 Blue Hole Hill, Hamilton,
Hotel Overview
Reviewer score
3.9
out of 5
378 reviews
Fantastic Family Getaway

We traveled to the Grotto Bay on a family vacation. The staff was very friendly and accommodating.... See full review

  • Busy Bee 1198
  • Jul 25, 2014
Honeymoon

The staff was very attentive and the amenities were perfect. The pool area was very clean and the... See full review

  • Enchanted Honeymooners
  • Jul 24, 2014
Calm, tropical relaxation in Bermuda above a pink-sand beach
A relaxing getaway doesn't get much more idyllic than the Grotto Bay Beach Resort, overlooking the blue Atlantic waters and a pink-sand beach. The resort, comprised of 11 "cottages," features extensive landscaped grounds for walking and paths connected to the south shore beach trail. Guests enjoy newly redecorated and renovated rooms, a freshwater pool, and easy access to golf, tennis, sailing, snorkeling, and shopping in nearby Hamilton or St. George. All-inclusive plans are also on offer.


Highlights
  • On-site dive shop, offering shipwreck and reef tours
  • Kayak, windsurfer, and sailboat rentals available
  • Pool, whirlpool, tennis courts, and exercise facility
  • Children under 12 stay free in parents' room
Rooms

All 201 rooms in the 11 cottages include one king or two double beds, cable television, coffee maker, iron and ironing board, mini-fridge, hair dryer, marble bathrooms, bright tropical décor, and in-room safe. Rooms also offer private balconies or patios, some with views of beach and pool. All-inclusive plans are on offer.

Features

Guests enjoy fresh Bermuda island cuisine at Al Fresco above the beach, and enjoy drinks and snacks at the Rum House Bar and the Bayside Bar and Grill. Reservations recommended for dinner.

 

The hotel's spa offers aromatherapy, Swedish and couples massages, body scrubs, and facials. Guests will find a long list of activities for children. The property is adjacent to the Crystal Caves attraction.

Transportation
  • Bermuda International Airport (3.3 mi/5.3 km)
  • There are no rental cars for visitors on Bermuda
  • Shuttles, buses, and taxis are readily available; bus stop is right across the street
  • Bus passes and tokens are available at the front desk
  • Many guests rent mopeds or bicycles
Nearby attractions
  • Crystal Caves (0.25 mi/0.4 km)
  • Bermuda Reef Explorer glass bottom boat tour (5.4 mi/9.8 km)
  • Bermuda Maritime Museum (3.8 mi/6.1 km)
Business
  • Business center
  • Conference rooms
  • High-speed wireless Internet access (fees apply)
Policies and fees
  • Full meal plans available.
  • Children under 12 stay free in parents' room and eat free from children's menu when parents choose a meal plan.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Grotto Bay Beach Resort Rooms

Superior Ocean Front
The Superior Ocean Front offers: 1 King or 2 Double Beds. **CLICK ON MORE ROOMS FOR ALL INCLUSIVE PLAN** These rooms are fully air-conditioned with a private bath and shower, cable color TV, coffee maker, iron, iron boards, mini-fridge, hair dryer and in room safe. Sleeps 4. 1st floor private patio near beach & pool. ***Please specify bedding request. 1 King bed or 2 Double beds, at end of booking.***
Superior Ocean View
The Superior Ocean View offers: 1 King or 2 Double Beds. **CLICK ON MORE ROOMS FOR ALL INCLUSIVE PLAN** These rooms are fully air-conditioned with a private bath and shower, cable color TV, coffee maker, iron, iron boards, mini-fridge, hair dryer and in room safe. Sleeps 4.1st floor private patio. Top of hill. ***Please specify bedding request. 1 King bed or 2 Double beds, at end of booking.***
Deluxe Ocean Front
The Deluxe Ocean Front offers: 1 King or 2 Double Beds. **CLICK ON MORE ROOMS FOR ALL INCLUSIVE PLAN** These rooms are fully air-conditioned with a private bath and shower, cable color TV, coffee maker, iron, iron boards, mini-fridge, hair dryer and in room safe. Sleeps 4. 2nd or 3rd floor room with private balcony near beach & pool. ***Please specify bedding request. 1 King bed or 2 Double beds, at end of booking.***
Deluxe Ocean View
The Deluxe Ocean View offers: 1 King or 2 Double Beds. **CLICK ON MORE ROOMS FOR ALL INCLUSIVE PLAN** These rooms are fully air-conditioned with a private bath and shower, cable color TV, coffee maker, iron, iron boards, mini-fridge, hair dryer and in room safe. Sleeps 4.2nd or 3rd floor private balcony. Top of hill. ***Please specify bedding request. 1 King bed or 2 Double beds, at end of booking.***

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Spa
Tennis
Dining
Bar/Lounge
Restaurant
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

32.3536 -64.7133
Area served
Hamilton, Bermuda.
Nearby airports
Bermuda International Airport(BDA)- Approximate drive is five minutes and distance is one half-mile.
Area description
For shopping, dining, and entertainment choices beyond this property, guests usually travel to either Hamilton or St George's. Points of Interest: Crystal Caves, Devil's Hole Aquarium, Bermuda Aquarium, Town of St. George, Hamilton City center, Bermuda Underwater Exploration Institute, Fort Hamilton, Botanical Gardens, Royal Naval Dockyard.

Nearby points of interest

  • Smith's Parish: 2.9 mi

Dining

The Palm Court
The Palm Court has just undergone an exquisite redecoration and renovation. Stately palms, natural sisal details, mahogany, terra cotta tiles and trade wind motifs deliver a relaxed and tropical atmosphere for casual dining. An Island inspired menu, along with an exotic beverage menu ensure your enjoyment for dinner. The Palm Court also features an elegant new bar offering all of your favorite cocktails, wines and beers. Dress code casual; Enjoy yourself on most nights with local entertainment.
The Hibiscus Room
Elegance in soft hues of coral, beige and crisp white echo tropical sophistication in our newly decorated and renovated formal diningroom, The Hibiscus Room. Here you will enjoy fine traditional European cuisine with a Bermudian flavor, which changes daily. Open for Breakfast and Dinner year-round. The Hibiscus Room is the perfect choice for more formal dining. Dress code is smart casual. Jacket and tie optional.
The Bayside Bar & Grill
Bayside is the place for outdoor fun and a taste of home with your favorite quick foods - hamburgers, hot-dogs, salads, sandwiches & much more. The Bayside Bar & Grill also features two theme night buffets for added enjoyment, offering a savoury Island BBQ on Monday evenings and a fresh Seafood Soiree on Thursdays. (Seasonal & weather permitting)

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (378)

Ratings and reviews for Grotto Bay Beach Resort

Overall score

3.9 / 5
5.01.0
378 out of 378
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4
Location:
4.1
Value:
3.9

91% would recommend to a friend.

Sort by:
Review of Grotto Bay Beach Resort

Reviewer score

3
5.01.0
AB2012
Boston, MA
Mar 24, 2012

Clean, inviting, and great grounds!

Overall, I enjoyed my stay. The beach onsite is clean and well maintained. The room view was wonderful, although the room itself needs some updating, but clean and spacious. The pool bar & grill was closed while I was there, and the climb up the stairs to the main house is definitely a work out! But, for me I enjoyed the extra exercise. the cave on site is great, & much better than the Crystal caves down the st. Location is close to airport, good for short trips, but I needed to take many long bus rides to get to the beautiful beaches on the west end, and 1/2 hr bus ride to hamilton. It is a little far away from everything. The prices for food and drink are very steep, so either opt for all-inclusive, or go to hamilton supermarket and buy snacks & sandwiches. Although it was tasty. Don't bother w internet, is pricey and dosen't work in the room. All in all, will probably return if visiting Bermuda for short time and want to be close to airport.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Dining tip: Short drive from hotel

Fridge in room, so stock up on food and bottled water to cut costs, the hamilton supermarket is great place for that.

Review of Grotto Bay Beach Resort

Reviewer score

4
5.01.0
hart county
georgia
Aug 16, 2014

just all around great experience

really enjoyed the comfortable lobby for evenings with a book or wifi and a beverage of choice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
5
Money-saving tip: Not Applicable

buy the bus/ferry pass for multiple day use

Review of Grotto Bay Beach Resort

Reviewer score

4
5.01.0
gibberly
Edmond, OK
Aug 12, 2014

Great beach getaway

The resort is located on a wonderful beach. The sand is clean and the water is calm since it is on a bay. There are no waves here. A couple of small shipwrecks (maybe pontoon boats?) are located just off the beach. Hotel staff are very friendly and accommodating. Food at the hotel restaurants is outstanding, with the fish and steaks being some of the best we've had on the island. Rooms are relatively spartan, but clean. They have nice, well kept tennis courts staffed by the very friendly resident pro who also plays on the Davis Cup team.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

Blue Hole park is located about a 1/4 mile away. It is a forest/jungle that boasts many trails to explore, secluded inland lagoons with cliffs for swimming and jumping, and caves that you can explore and swim in. We've been here in June and August. August can be rainy since it is the beginning of wet season.

Review of Grotto Bay Beach Resort

Reviewer score

5
5.01.0
Busy Bee 1198
New Jersey
Jul 25, 2014

Fantastic Family Getaway

We traveled to the Grotto Bay on a family vacation. The staff was very friendly and accommodating. This is a great place for children because the bay/ocean was extremely calm. We didn't have to worry about a wave washing them away. The room was extremely clean and comfortable. Most rooms have an ocean view. This hotel is also great for couples. There were many couples staying as well as families. We did the all inclusive plan which is a good value. I would definitely recommend the Grotto Bay!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Grotto Bay Beach Resort

Reviewer score

4
5.01.0
Kate1031
Philadelphia, PA
Jul 24, 2014

Relaxing Getaway

Had a very relaxing stay at Grotto Bay. Great environment and pleasant staff. Would definitely stay here on my next visit to Bermuda!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short walk from hotel

Very close to the Swizzle Inn!!

Review of Grotto Bay Beach Resort

Reviewer score

5
5.01.0
Enchanted Honeymooners
New York
Jul 24, 2014

Honeymoon

The staff was very attentive and the amenities were perfect. The pool area was very clean and the beach was picture perfect. The water was a beautiful, clear turquoise and we heartedly recommend the couples massage in the resort's grotto. The location can't be beat. The resort is minutes away from the airport. Don't forget to take a walk down the road to the Swizzle Inn and enjoy one of their signature drinks. We can't wait to return to celebrate our one year anniversary.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short drive from hotel

Get a 3 day bus pass and go to St. George. The perfumes are a good value.

Review of Grotto Bay Beach Resort

Reviewer score

4
5.01.0
S. Chris M.
Wilmington, Delaware
Jul 21, 2014

Very good service, many activities, but a bit loud

I have stayed there twice. All of the rooms have a nice view of the aquamarine bay, are clean, and convenient to all of the activities on the hotel. The hotel's restaurant/dining is quite good, if a bit pricey (that's not a complaint - dining anywhere on Bermuda is costlier than in the US). There are a lot of amenities -- you can swim in the hotel's own cave pool, swimming pools, or the bay; you can receive massage other spa treatment in another cave (underground caves are common in Bermuda); there is a ship wreck just off of the beach where you can snorkel; the hotel can provide glass-bottom boat tours. There are not many restaurant options nearby, but the Bermuda bus system is excellent and there is a stop just outside the hotel. The biggest negative is that many of the rooms have doors to adjacent rooms. You therefore are at the mercy of your neighbors -- when they are a quiet elderly couple, you do not notice. When they are a group of college kids staying up to 2 AM drinking in their room (my latest experience), it can be quite annoying because you can hear everything and have difficulty sleeping. The doors to the outside also are rather un-insulated, so you are disturbed by most people walking by talking. Overall there is good value here, but I would make it a point in the future to get a room without the shared doors and/or as far from the central building as possible to reduce the extraneous noise.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
3
Value:
4
Dining tip: Not Applicable

There are only a couple of dining options within the hotel, and only 1 restaurant within walking distance. All of the meals at the hotel are nice quality, but very expensive, even if you buy an all-inclusive package. Unless you plan the spend most of your stay at the hotel and avoid most of the rest of the island, you will be eating elsewhere for many of your meals anyway. If you want to save money, go into Hamilton to the local super market (on Front Street) and buy groceries for breakfast and/or lunch. Each room has a coffee maker and refrigerator. We bought a half-pound of ground coffee, a half-gallon of milk, cereal, orange juice, bagels and cream cheese for ~ $30. That's slightly more than the price for a single person to eat a single breakfast at the buffet in the hotel.

Review of Grotto Bay Beach Resort

Reviewer score

4
5.01.0
Pat Frequent guest
New Hope, Pennsylvania
Jul 21, 2014

Would go back in a heartbeat!

Had a blast at Grotto Bay. It is casual and comfortable with all of the charms that Bermuda has to offer. The location is ideal and only a short walk to the Swizzle Inn, moped rentals, and underground caves. I cannot wait to return!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

Swizzle Inn is close by and reasonably priced.

Review of Grotto Bay Beach Resort

Reviewer score

4
5.01.0
Joanie the Cougar
MA
Jul 16, 2014

Long Weekend Getaway

Room was very clean, staff helpful and friendly, restaurant food excellent...what more could I ask for?

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Shopping tip: Short drive from hotel

Bus was easy and convenient to St. George.

Review of Grotto Bay Beach Resort

Reviewer score

3
5.01.0
World Traveler from NYC
New Yawk!
Jul 12, 2014

Great location, depending on what you are looking for.

Great location if you want to be near the east end of Bermuda including St. George's and the Swizzle Inn. Only 25 mins by bus to town for a night out. Also, near airport, Swizzle Inn, Bailey's ice cream, and short bus ride to grocery shopping since there was a fridge in the room (all food is insanely expensive on island). Stood here twice so far. Would have been better if I didn't have a ground floor suite (with the sliding glass facing the lawn and the water). Gorgeous views, but occasionally people would walk across the private lawn, ruining privacy from the ground floor terrace or inside your room (there is no thin privacy veil across that can cover the sliding glass windows from the inside- only the thick blackout curtains.) Room needs some minor upgrades like new carpet, new bathroom door handles, basic handyman stuff. I didn't travel here to stay in the hotel room, but after 8 hours on the beaches and scootering around I wanted some peace and quiet with privacy, and didn't exactly get it here because of the lack of the privacy veil and the paper thin walls. I would definitely stay here again as long as I got a top floor suite that didn't face the pool area. I didn't come to Bermuda to hear furniture moving across the sleight floors (rug only underneath bed area). I mean, put some rubber soles on the bottom of the chairs already. Beds and pillows were probably most comfortable I've been on in any hotel anywhere. A/C was more than adequate in July. Minor improvements could have made this trip amazing. Probably best for families with pool and beach. You will definitely need unlimited bus passes as many buses are right adjacent to property and run frequently (a big bonus!) unless you are getting a scooter (plenty of free parking). Forget about taxis, you'll be broke. Not close to south shore famous beaches, but I went for the secluded beaches that few people visit and snorkeling. Staff needs retraining too. Not much, but definitely some serious discussions. Minor bad attitudes and staff bad mouthing each other, some slow service (which is the norm in Bermuda- after all you are on vacation). Bell staff and Housekeeping staff were amazing. Front desk was pretty good too. Dining area staff and poolside staff needed help. What bothers me about this place more than anything is that its just ok (bordering on good).... when it could be great.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Money-saving tip: Short walk from hotel

Get an unlimited bus pass (concierge will sell to you) if you are staying more than a day or 2. Bus stop is right outside the hotel and will take you within a short walk of most major things you'll want to do. Unlimited pass also includes all ferries. 4 bus lines stop at Grotto bay and most bus drivers are extremely friendly. Bus service here is not like NY or America. Its clean and polite, so you better say good morning. Also tell the bus driver where you are getting off so they can call it out for you. Its a long ride to Dockyard any way you try to get there so get the ferry schedule too. Take a taxi to and from the airports though. Its less than $10 each way for 2 people. And best of all... US customs/immigration is at the airport in Bermuda :) on the way out.

Review of Grotto Bay Beach Resort

Reviewer score

4
5.01.0
Bermuda Biker Chick
Boston, Massachusetts
Jul 10, 2014

Fantastic Vacation

My husband and I have stayed at Grotto Bay several times now and we love it. The staff is wonderful and attentive and the food is excellent. Going all inclusive is well worth it and includes bus passes and rentals from the dive shop next store. Because the hotel is in the bay the water is calm and excellent for swimming, kayaking, and snorkeling.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
5
Sightseeing tip: Short walk from hotel

You can walk to the Crystal Caves from Grotto Bay. There's a walking path and it only takes about 15 minutes.

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