Rate and special offer based on Check-in: May 4, 2015 Check-out: May 7, 2015

Riu Palace Paradise Island All Inclusive

4 stars
View map of 6307 Casino Drive Paradise Island, New Providence Island, Paradise Island,

Hotel Overview

Reviewer score
3.7
out of 5
736 reviews
Great place to vacation

We loved it. Don't believe all the negative reviews. See full review

  • Brian L.
  • Mar 10, 2015
Couple Trip

The staff was so friendly and helpful. Food was excellent!!! Would highly recommend. See full review

  • JJJR
  • Feb 16, 2015
All-inclusive hotel extravaganza adjacent to Atlantis
The Riu Palace Paradise Island All-Inclusive resort sits adjacent to the famous Atlantis Resort on three miles of white sand. Dining choices are endless, from 24/7 room service and buffets, to specialty restaurants. Meals, drinks, entertainment, accommodations, taxes and gratuities are all included. At the Riu Palace Paradise Island All-Inclusive resort, guests relax in the sand, swim in the sea or pool, enjoy water sports (fees apply) or head next door to Atlantis for a variety of shops, restaurants and nightlife.
Highlights
  • Adjacent to the Atlantis Resort
  • Children under two stay and eat free
  • Accommodations, taxes and gratuities included
  • Nine bars and restaurants
  • Free Wi-Fi access in lobby area and guest rooms
Rooms
The 379 cozy rooms at the Riu Palace Paradise Island All-Inclusive resort feature air conditioning, ceiling fan, double or king bed, sitting area, mini-bar and liquor dispenser, coffee maker, flat-screen TV, electronic in-room safe and iron with ironing board. Bathrooms offer a hydro-massage bathtub and shower, double-sink, hair dryer and amenities kit. All rooms are equipped with a balcony or terrace with superior ocean view or oceanfront views. Suites feature a living room area and sofa.
Features
Guests of the Riu Palace Paradise Island All-Inclusive resort swim in the ocean or pool, play beach volleyball, relax on white sands, listen to live music, watch themed shows and enjoy water sports (fees apply). A Jacuzzi soothes muscles and free chairs, towels and parasols at the beach are available. The Renova Spa offers massage and body treatments. The fitness center and sauna helps travelers stay trim. Guests get ready for a night out at the salon. A gift shop offers trinkets and sundries.
Dining
Dining at the Riu Palace Paradise Island All-Inclusive resort is an all-inclusive, 24/7 affair. Buffets are the name of the game for breakfast, lunch and dinner. Themed specialty restaurants feature Japanese fusion, steakhouse favorites and seafood staples. Travelers can chill with tropical beverages at an assortment of bars, including a swim-up bar. Room service is available 24/7.
Transportation
  • Nassau International Airport (15.5 mi/25 km)
  • Bus stop (across the street)
Attractions
  • Blue Lagoon (0.7 mi/1.2 km)
  • Downtown Nassau (3.6 mi/5.8 km)
  • Queen’s Staircase (4.6 mi/2.9 km)
  • Straw Market (5.5 mi/8.8 km)
  • Bay Street Shopping (5.5 mi/8.8 km)
Business
  • Free Wi-Fi access in lobby area and guest rooms
  • 3,012 square feet of meeting space accommodates up to 160
Policies and fees
Minimum age: At least one person 21 years old in every room. The hotel reserves the right of admission and therefore may not allow any room in which all guests are younger than 21 years of age. This situation can have serious consequences and should be avoided at any cost.

NO STUDENTS UNDER 21 YEARS OR SPRING BREAKERS ARE ACCEPTED AT ANY TIME.

Maximum occupancy: In all Riu hotels and room categories (unless specified otherwise) the maximum occupancies are four people in room, either three adults and one child or two adults and two children. Four adults are NOT permitted. All guests in the room must fit on existing bedding. Any special requests upon availability only. Children and third adult will sleep in existing bedding.

Discounts: Children under two years stay and eat free. Their age must be specified in the booking.

Honeymooners will receive a surprise gift in their room upon arrival. Certificate of marriage will be required upon arrival.

Special requests: Any special request such as extra beds, roll-aways, cribs or adjoining rooms are subject to availability and cannot be guaranteed. Guests will be informed at check-in.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Riu Palace Paradise Island All Inclusive Rooms

Junior Suite Superior Ocean View
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, living room area, fitted carpet, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub and shower, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with superior ocean view.
Junior Suite Ocean Front
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, living room area, fitted carpet, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub and shower, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean front.
Suite Ocean Front
Air conditioning, ceiling fan, 1 king size bed, by door separate living room area with sofa, fitted carpet, direct dial phone,regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub and shower, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean front view.
Junior Suite Ocean View Room
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, living room area, fitted carpet, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub and shower, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view.

Amenities

  • All inclusive
  • Free internet
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
All inclusive
Restaurant
24 hour room service
Room service
Services
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
Free internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

25.0843 -77.3163
Area served
Bahamas
Nearby airports
Nassau NAS
Area description
Located in Paradise Island (Bahamas) 1.8 miles from Nassau, 328 ft from Atlantis the largest casino in the Caribbean, 15.5 miles from the Airport.

Dining

Japanese Restaurant
Japanese restaurant "Tengoku" serving menu-style gourmet dinners, reservations required.
Grill Steakhouse
Grill Steakhouse restaurant "Bahamas" sumptuous steaks and all the extras are featured here for dinner, reservations required.
Main Dining
Main restaurant "Atlantic" with non-smoking area and terrace, offering buffet style dining and festive theme dinners.
Fusion Cuisine restaurant
Fusion Cuisine restaurant "Krystal" international food served, reservations required.
Bar
Pool area beverage service Lounge bar with terrace "Calypso" Lobby bar "Colony" Pool and swim-up bar "Soca" Sports bar

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Riu Palace Paradise Island All Inclusive

Overall score

3.7 / 5
5.01.0
736 out of 736
Amenities:
3.6
Cleanliness:
4
Hotel staff:
4.1
Comfort:
3.8
Location:
4.5
Value:
3.9

77% would recommend to a friend.

Sort by:
Review of Riu Palace Paradise Island All Inclusive

Reviewer score

4
5.01.0
L. R.
Business
N/A
Apr 17, 2015

AWSOME!!!

Had a wonderful time, the food was great, the hotel staff were great, the beach, jet skiing, pool, bar. I really had the best time, all smiles.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Riu Palace Paradise Island All Inclusive

Reviewer score

4
5.01.0
Lisa P.
Business
Gorham
Apr 6, 2015

Ok value for the price

Beach was wonderful, but busy... Pool was not that great. Room was ok. Bed was comfortable, wi fi access was not consistent. Telephone didn't work.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of Riu Palace Paradise Island All Inclusive

Reviewer score

3
5.01.0
Will K.
Business
Cedar springs
Apr 6, 2015

pool,dinner

the pool was very dirt. the power had gone out while we were there, I unerstand this happens alot. and this was handled very well. But I think the dinner reservations could have been handled better.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Riu Palace Paradise Island All Inclusive

Reviewer score

1
5.01.0
Barbara S.
Business
N/A
Mar 19, 2015

Worst resort ever!

Horrible experience, room wasn't and ceiling actually was leaking in room when we arrived. 3 of 5 days we did not have hot water in room, all the times they were saying is being fixed. Staff not helpful at all, I would rather say they were rude anytime we asked for help. Swimming pool is way too small for amount of guests. I truthfully had worst experience ever on vacation. The hotel is smelly, and outdated. When we opened the balcony door all we could hear is giant air condition motor, not relaxing at all. When we asked for another room we were not accommodated. Over all very disappointed on Riu.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Riu Palace Paradise Island All Inclusive

Reviewer score

5
5.01.0
Brian L.
Business
N/A
Mar 10, 2015

Great place to vacation

We loved it. Don't believe all the negative reviews.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Riu Palace Paradise Island All Inclusive

Reviewer score

4
5.01.0
Catherine F.
Business
EAST HAMPTON
Mar 2, 2015

Holiday alone

Great hotel...beach is beautiful, Pool is small but staff was wonderful and food was fabulous.....great vacation traveling alone. I have been several times and I always enjoy this hotel

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Riu Palace Paradise Island All Inclusive

Reviewer score

3
5.01.0
Sue C.
Business
DEKALB
Feb 23, 2015

Great Food But No Hot Water

The hotel was nice. The food was very good, with a wide arrange of different foods on the buffets which was all included in the price. The wifi was not very good, especially during the afternoon and evening. We also did not have hot water everyday (only 2 times during our 7 day stay). I guess they had this problem before we were there. We found out from the taxi driver that Riu was to take of this problem, even telling the government that it would be done. The taxi driver stated it gives their city a bad name when a hotel does not comply with a problem, like not having hot water for bathing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Riu Palace Paradise Island All Inclusive

Reviewer score

2
5.01.0
Familyof3NJ
Business
north bergen
Feb 23, 2015

No hot water for a week

I have stayed at RIUs before and have come to expect certain quality in a hotel. This riu did NOT meet my expectations. We did NOT have hot water from check in on Monday until Friday, there was NO acknowledgement from management at check in or at anytime during the week. Administration would avoid conversations and unlike other riu properties did not interact with guests. Front desk would use the same excuse every week "we are working on it". That would be an acceptable excuse for a few hours, not for a full week. As someone traveling with a child it was extremely uncomfortable to bathe her with luke warm water. The hotel in general does not meet riu standards, the speciality restaurants do not have all meals listed on the menu and if your reservation is for 9:00pm, the chef will be prepare your meal before leaving and leave. The entertainment is lacking, pool entertainment was typical but night entertainment was non existent. Most guests headed over to the Atlantis. I was surprised there was no shuttle from riu to Atlantis casino, no one to guide guests as to where to go. There also was no package/specials for riu guests to atlantis. The reps advertise a $138.00 special but with taxes it's the same $150 Atlantis charges. Taxi drivers are allowed into the lobby and can become pretty annoying as you're trying to leave the hotel. I would've considered going to the riu paradise island had we not spent a week with NO HOT WATER. I understand things happen, but as a respected chain company riu shouldn't have let their guests be without hot water for so long. I have contacted cheap tickets regarding this terrible experience, as have many others who were there.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
2
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Review of Riu Palace Paradise Island All Inclusive

Reviewer score

5
5.01.0
JJJR
Business
N/A
Feb 16, 2015

Couple Trip

The staff was so friendly and helpful. Food was excellent!!! Would highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Riu Palace Paradise Island All Inclusive

Reviewer score

4
5.01.0
Married a Bahamian
Business
Toronto
Feb 4, 2015

Wedding trip

Great trip, rooms could have been a bit cleaner great overall experience

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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