Atlantis Royal Towers

The deep water dolphin experience was wonderful. Dolphin Cay is an extraordinary habitat and this was the absolute best of the 5 night stay. We stayed in the east tower of the Royal Towers and our room was out of date. The bathroom was substandard. The grout stained and the tub small. When we arrived the toilet was flushing by itself and continued to do so. We called and within 35 minutes a maintenance person arrived. However, that night it resumed and continued throughout our stay. On the 2nd day, the tub sounded like water was draining from it although there was no water in it. The plumbing system is overloaded and needs an overhaul. The balcony from out room was disappointing. There was room to step out but no room for seating. I would not select the Royal Towers again.

Overall checkin experience OK-room was OK but definitely smelled moldy. You need the AC on full blast or you will smell mold all the time. Pools were fun, but overly crowded with Children--Cove Pool is incredible but the rest of the property has turned into a haven for parents looking to dump their kids in a waterpark. Reminds me of an outdated Disney. Spa was awesome but over all service in the hotel was lacking. No one knew what was going on-restaurant choices were super limited and it seems the place needs a major overhaul to keep charging prices like this.

They ended up upgrading our room and we had a fabulous time.

We travel VERY often and i have never written a Review, but i felt compelled and obligated. This was a ridiculous experience and an extremely POOR value (2 nights somehow totaling $1684.40) We chose the Royal Towers because we were looking for "deluxe" accommodations. Our room was semi-clean but the linens and decorative pillows were worn and filthy-looking. When we would decide to go down to the main lobby, as soon as you stepped out of the doors, it was like being on the LA freeway system: packed and fast moving. Getting a meal was a daily strategy. To find breakfast food, You had to race downstairs as early as possible to get in an already long line then when you did, you were eating cereal, bad breakfast sandwhich or a stale pastry from plastic utensils bowls and cups. Then families were scattered about what would be a swanky lounge but was instead a makeshift breakfast area for the masses, oh and mixed with smokers. An over-priced bad theme-park quality lunch was readily available at many locations, but then finding dinner was another challenge for finding anything available. As for the WATERPARK and aquariums, you DO NOT HAVE TO OVERPAY FOR OVERPRICED ATLANTIS ACCOMMODATIONS because what they don't tell you is that 3 cruise ships dump their 3000 plus passengers there daily and the surrounding, much more affordable hotels offer wristbands for daily admission to the Atlantis facilities. What this all means is that when you OVERPAY to stay in the resort, you get to wait in long lines at the ATLANTIS Waterpark all day(try not to notice the trash in the gardens as you walk by) The staff simply were taxed. I think they tried to be as friendly as they could but there were SO MANY people at the restaurants daily and the Water Park that they were out of patience. My kids would say that the basketball courts (yes had to pay extra after averaging 800./night) were lovely. My advice is to stay at the PARADISE COMFORT INN for a 3rd of the price and get a wristband.

dirty and crowded. Food is expensive. The staff should try a little harder to make your stay more enjoyable

Beautiful grounds. Meals and drinks super expensive. Buffet breakfast $28 and Patron and Grand Marnier Margarita $21. Things are great till you have a charge dispute. Rented cabana for $200 by pool. Got there at 9 am. Water level in pool was too low to swim till 2:30 pm. At that time found out hostess had lost our room card. Back to hotel to cancel other cards and get new ones so didn't swim in pool much and wanted refund on cabana. Started contesting charge on 3/6 and didn't get resolved till 3/9. Talked to 4 different people.

This vacation was to celebrate my 48th birthday. My sister and I went. Things to know: 1- it is pricey if you remain at the resort. There are some more reasonable eateries but just a few. 2- expect a lot of children. We went in February and there were a lot of children. 3- a lot to see and do. Pools and beaches closed at 5pm which was a bit of a bummer. 4-had a fabulous time, would go back and very well might

Although 15% tips were included in the price of the room and in the price of the restaurant meals, the service was always excellent and friendly. The Royal Towers rooms (West side) were the closest ones to the waterpark and aquarium adventures, a real plus for a family vacation. The meals were expensive, but it was possible to split meals and still be satisfied -- which means that we were able to economize. Casino was small, intimate, friendly.

Never have I ever been to a resort that made every effot to fleece those who are staying there . The hotel and its location are great but it stops there. Stayed at the Royal Towers --You dont even get a bottle of water in your room, which can cost $400 a night and up without paying $ 4 to $5 for it .The food and drinks are so overpriced it will knock your socks off. The food quality is below par and only in in some cases average at best , but they charge 8/10x what they should. -- Breakfast for 4 -nothing lavish - Eggs, toast coffee and juice can cost you $140 --This is not the high end of the options its run of the mill. The Marketplace is perhaps the most reasonable where a ham and cheese sandwich with a bottle of water cost me only $21 ! But try to get in there in the morning --its an hour wait -- why ? They want you to go elsewhere within the resort and drop big money so its understaffed. How about a beer at the pool ? 3 beers --the local stuff and a rum punch was only $52 without tip -- which by the way --- Another little scam they run at this place is that no matter what you buy for food and drink they add an automatic 15% --AUTOMATIC --so the prices you see on the menu are not the full prices -- Want to play Golf --Good luck -- a foursome will be in excess of $1000 for green fees . There are other options in Nassau and PI is a rip off unless you own one of the 150 foot yachts parked in the harbor outside the hotel . The Bahamian people are great but dont tthink for a minute that the Canadain group that owns this place cares and the 15% on the bill --you better believe that mosot of that is nothing more than cash for the owners of the hotel --not the staff Eat over the bridge --Go to the Fish Fry --eat in town the cab ride is only $ 4 per person New resort being built on the Island by a large Chinese company -- will give this overrated resort a run for its money - If asked I would not recommend Atlantis to anyone -- Go to Bermuda --more value for your money or stay in the states a lot more for your money in on the beaches in NC SC FLA an GA etc even if gas was $ 7 a gallon. Finally Nassau is a major stop for the cruise lines.At any point in time there wil be 4 to 5 major ships in port -and the 3-5 thousand per ship wandering the narrow streets with you.

the hotel was beautiful the grounds are gorgeous every inch of this resort was thought out and is really stunning not a dull moment