Dirty, dirty, dirty. Food was horrible.

none Jul 31, 2009

Orbitz changed hotel reservation for us. They were very helpful. Representative from Coco tours helped us contact you so we ... could leave hotel asap. This place was so filthy. We were afraid to even eat the food. Staff was rude. Room was horrible. Broken furniture, so dirty we didn't even want to use beds. I would not recommend anyone to that hotel.

Crowded, noisy, not clean

Hillary Jul 28, 2009

My husband and I have stayed in various hotels in Puerto Plata. This is the first time at Viva Wyndham and it wasnt a good ... experience. The hotel was PACKED with screaming locals all over the place. We were given a "junior suite with a king bed" and it was right by the nightly entertainment area and the disco. This was horrible. At 1am we were up listening to the loud music and couldnt sleep. The same night that we checked in, I saw two big water bugs in the bathroom. The roches had crawled through the balcony doors that would not close properly. We complained, yet we had to wait until the following day to get a room transfer. The food wasnt bad, but we had to beg for ice and glasses. For some reason they were constantly running out of both. We also had to chase the staff around to get eating utensils and a napkin. The best feature of this hotel is the beach, but other than this, I woudnt recommend it. The pool is very small and the mirrors around it are broken. The rooms were we stayed were pretty old and the furniture had chips everywhere. We expected better service, a cleaner environment, and a more attentive staff.

Safe and Secure Vacation at a Good Price

JJ Stlye May 11, 2009

Very safe and reasonably priced way to experience the Caribbean. Food and activities both outperformed the price given that ... we only spent 50$/ppn, double occupancy in a junior suite. Playa Dorada in general is for a very specific type of traveler. Very protected from the outside world, which has its advantages and disadvantages. After the first couple of days, we left valuables like cameras sitting on the beach chair for extended periods of time without a second thought. The drawback is you are completely isolated from the local culture and surroundings. If you never left Playa Dorada (and it seemed many didn't) you would never be able to identify which island you were on. It would be a shame to miss out on the rest of the DR's north coast couped up in this resort despite the fact that I gave it 4 stars. The north cost is a very safe place and doesn't warrant staying a compound of this kind. Definitely not for younger people or the adventurous, but for older travelers or those scared of their own shadow I would recommend Playa Dorada and Viva Wyndham.

With not recommend

bel May 9, 2009

I had to change my room three times because the air condion would not work. The bathroom floors were always wet with water ... due to dripping water from the ceiling. The staff was not always helpfull when you had questions. It would be a nice hotel but it needs alot of work. I will say the gardens are well taking care and they do pick up all over the beach.

OK not great.

Jerry Mar 3, 2009

Would recommend to a friend!

Well the food at the buffet gets pretty annoying really quickly. The Staff is great and they put on shows every night which ... are good. The main problem with this place is the food and the overall maintainence of the rooms. But if you need an affordable place this is for you. I think this place is more for Spring Breakers then it is for a Family Vacation.

Friendly

Chanel Jun 15, 2008

Would recommend to a friend!

The Viva Wyndham Playa Dorada was a very mice experience, the rooms were cozy and if u want to relax .. its a good place to ... visit. The service was good, and the people were very friendly, and the entertainment team was great. I had a good time, and the beach was very close to the resort, which was a 2 thumbs up for me.

Totally ruined vacation

Michael Aug 16, 2007

Food choices (all inlcusive) were poor, restaurants by reservation only (with dress code!) - had a food poisoning. ...

Bad Food

Cherrie Aug 14, 2007

The food was horrible. The room had mildew & a/c was broken. Service to assist was too slow. They moved me after 7 phone ... calls. No one gave us any indication of activities in hotel when asked. No music or ambiance at all. The so called disco was an open room with no a/c && a stage. Very disapointed.

Ok to visit

david Jul 19, 2007

The room looked great and was great but the air conditioner didnt work for 4 days and the maintenance staff was slow at ... responding and never fixed the problem and eventually we were moved to another room and the air didnt work for 1 day there but that was the main problem. The staff for entetainment was great and has a great attitude and arre very friendly.

great food and drinks

abdul Jun 15, 2007

Would recommend to a friend!

Viva Wyndham was very nice all inclusive resort, The stay was comfortable, service was excellent and above all the quality of ... food and drinks were above my expectation, i am very satisfied. Only disappointment was no wifi in the hotel which in my opinion is a must these days, for this reason, i may not stay there again

Average Hotel

Danilo Jun 8, 2007

Room to big for the furniture. Central AC did not work properly for the first 2 nights (we spend the days at the beach) They ... should have a shuttle from the hotel to the beach, it is a little far. Food was average.