Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.

Chicago, IL   

The Westin Chicago River North

User score 4.2 out of 5 See all reviews
320 North Dearborn Street,Chicago, IL 60654
Book this hotel
from 126 USD
/ night*

Terms and conditions

*rate found for check-in Dec 21, check-out Dec 24

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD

The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite city activities. In the heart of Chicago's theater and financial district, guests are in the center of things with a stunning view of the Chicago River. We are also just down the road from the city's best shopping on Michigan Avenue.

We have everything you need to enjoy a relaxing stay. Exercise in our new WestinWORKOUTAA Gym, and relax with a massage from one of our certified therapists. Hosting up to 1,000 is no problem in one of our spacious event facilities. Our full-service business center is perfect for taking care of any last-minute details, include a copy and printing center.

The 424 guest rooms, including 17 suites, at our downtown Chicago hotel raise the bar on excellence. Each room comes with our signature Heavenly BedAA to ensure your best night's sleep, and our well-appointed marble bathrooms have plush robes to help you relax. All guest rooms come with High Speed Internet Access.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

*rate found for check-in Dec 21, check-out Dec 24

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.2 out of 5

(17 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 320 North Dearborn Street, Chicago, IL  60654  

 
 

Area served

Chicago, IL, 60654, US

Area airports

Chicago Midway International Airport, (MDW), 14.00, Mile; O'Hare International Airport, (ORD), 20.00, Mile

Description

Downtown

This property has a smoke-free policy

Amenities

  • In Room Movies
  • Cribs Available
  • Free Newspaper
  • Sauna
  • Concierge
  • Express Checkout
  • Fitness room
  • Meeting/banquet facilities
  • Mini Bar
  • Porters
  • Safe Deposit Box
  • Coffee Maker in Room
  • Iron
  • AM/FM Alarm Clock
  • Air Conditioned
  • Fitness Center or Spa
  • Hairdryer in Room
  • 24 Hour Front Desk
  • Business center
  • TV Remote Control
  • Room service
  • No Smoking Rooms/Facilities
  • Concierge Desk
  • Restaurant
  • Lounge
  • Rollaway Beds
  • Handicapped rooms/facilities
  • Sitting Area
  • Television with Cable
  • Laundry/Valet Services
  • Valet Parking
  • Smoke-free policy
  • Smoke Detectors
  • Data port Available
  • Ironing Board
  • Maid Service

Reviews from our customers

Overall score

4.2 out of 5

(17 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

5 out of 5

Trip hint

luxury hotel

Packer fan and shopper Nov 17, 2009

Would recommend to a friend!

My husband had a meeting in Chicago..my son works in Chicago so I wentalong to catch a play, shop and visit. The location is ... perfect for theater,,short 3 block walk. It is more of a hike to Water Tower shopping but easily done (just do not but much!!) Lots of restaurants close by. Dusappointed that some hotel TV cable channels were not working...we wanted to see the packer game

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
2
Room cleanliness:
1
Hotel Staff:
1
Value:
3
Dining options:
3

Traveler type: Family

Entertainment hint, Short Walk

Theaters are do close by!!!Even without a prepaid ticket you can go the the theaters and waitlist!!


Expand full review

Score

4 out of 5

Westin

Arata Nov 16, 2009

Would recommend to a friend!

The hotel was great...closed to everything and very clean! My bedrrom was great...nothing to say about it. However, when i ... got there for the chek in, the girl was kind of cold tho!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
2
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
2
Value:
5
Dining options:
5

Traveler type: Single


Expand full review

Score

5 out of 5

Heavenly get away.

JR Nov 16, 2009

Would recommend to a friend!

The hotel was quiet, and they truly do have heavenly beds - incredibly comfortable. Food was great at the hotel, and ... fantastic at nearby resturants.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Couples


Expand full review


See all 17 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Entertainment hint, Short Walk

Theaters are do close by!!!Even without a prepaid ticket you can go the the theaters and waitlist!!

--Packer fan and shopper, Green bay Nov 17, 2009

Dining hint, Short Walk

the waterfront resturant is located next door to the hotel and the food was great and the price was very reasonable

--doug, dover Jul 29, 2009

Dining hint, Short Walk

Have a wonderful meal along the river and watch the sights and scenes of Chicago pass by...fabulous experience!

--Mar, Long Island, New YOrk Jul 10, 2009

See all trip hints

Reviews from our customers

Overall score

4.2 out of 5

(17 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

5 out of 5

Trip hint

luxury hotel

Packer fan and shopper Nov 17, 2009

Would recommend to a friend!

My husband had a meeting in Chicago..my son works in Chicago so I wentalong to catch a play, shop and visit. The location is ... perfect for theater,,short 3 block walk. It is more of a hike to Water Tower shopping but easily done (just do not but much!!) Lots of restaurants close by. Dusappointed that some hotel TV cable channels were not working...we wanted to see the packer game

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
2
Room cleanliness:
1
Hotel Staff:
1
Value:
3
Dining options:
3

Traveler type: Family

Entertainment hint, Short Walk

Theaters are do close by!!!Even without a prepaid ticket you can go the the theaters and waitlist!!


Expand full review

Score

4 out of 5

Westin

Arata Nov 16, 2009

Would recommend to a friend!

The hotel was great...closed to everything and very clean! My bedrrom was great...nothing to say about it. However, when i ... got there for the chek in, the girl was kind of cold tho!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
2
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
2
Value:
5
Dining options:
5

Traveler type: Single


Expand full review

Score

5 out of 5

Heavenly get away.

JR Nov 16, 2009

Would recommend to a friend!

The hotel was quiet, and they truly do have heavenly beds - incredibly comfortable. Food was great at the hotel, and ... fantastic at nearby resturants.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Exactly what we wanted

Brian Oct 27, 2009

Would recommend to a friend!

Rooms were comfortable and quiet, room service was very prompt, and really reasonable considering we were downtown chicago. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Excellent hotel with a bad restaurant!

Easy traveller. Oct 12, 2009

Would recommend to a friend!

Overall, we had a good experience, however the service at the main restaurant is bad, for breakfast they are short of ... waiters, the buffet is poor but the price is high ($ 20 plus tax)... But don't worry, there are plenty of excellent restaurants and coffee shops in the neighborhood.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Great weekend get-away!

couple who loves to travel Aug 17, 2009

Would recommend to a friend!

The rooms are super comfortable and very spacious! The resturaunt was great for lunch-- not too pricey. The location made ... everything better because we were close to eating, tourist spots and shopping.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Great location, staff and atmosphere

anteem Aug 5, 2009

Would recommend to a friend!

The hotel was in a perfect location for accessing transit, recreation and restaurants. We loved walking along the river and ... were a mile or less from any place we wanted to walk. The Club Level was worth the extra cost, we took advantage of the continental breakfast, appetizers in the evening, fitness center (with great equipment and even a free 10 minute seated massage!) and iMac in the room. Overall a great experience.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Trip hint

enjoyable

doug Jul 29, 2009

Would recommend to a friend!

close to resturants and shopping and is centrally located for most of the attractions. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples

Dining hint, Short Walk

the waterfront resturant is located next door to the hotel and the food was great and the price was very reasonable


Expand full review

Score

4 out of 5

Trip hint

Great Value

Mar Jul 10, 2009

Would recommend to a friend!

Afterr a day of work, I was able to relax in a beautiful room that was spacious, private and certainly felt like I paid ... double for it....clean, restful and more than worth my money - I will be back!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Business

Dining hint, Short Walk

Have a wonderful meal along the river and watch the sights and scenes of Chicago pass by...fabulous experience!


Expand full review

Score

4 out of 5

Trip hint

Nice hotel

well traveled Jun 27, 2009

Would recommend to a friend!

Overall we loved our stay, we got an executive floor , and a room looking over the river, it was really nice sitting on the ... chaise and looking out the windows. The restaurant was closed but the lounge was great. Rooms are aging, but ours was very nice still. They are conserving - we had one bar of soap for three nights. We had to ask for more. The robes were getting worn and old.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples

Recreation/Attractions hint, Short Walk

The location is not bad, although it is not right on Michigan Ave, it is minutes away and it's tucked between the river and Millenium park and the middle of Michigan ave, so actually it was a perfect location and a short walk to ferry stop away from Navy pier.


Expand full review

Score

4 out of 5

Westin

soby Jun 7, 2009

Would recommend to a friend!

The service was great and at a reasonable price. We requested extra towels and we got them right away, and then they even ... followed up to see if we got them. I would come back if I had a chance. I highly recommend it.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
3
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

5 out of 5

Trip hint

Very hip and chic hotel. Very contemporary.

Tanita Sep 3, 2008

Would recommend to a friend!

I enjoyed my stay at the Westin. All of the features were gorgeous. This hotel was centrally located and within walking ... distance of lots of eatiers and historic sites. I didn't need a car or feel the need to take a taxi. I did have guests stay over and was unaware of the VERY expensive valet service, I'll know not to have that happen again.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Business

Dining hint, Short Walk

This hotel is seconds from the lovely Chicago River. There is an off-street entrance and also an entrance from the hotel. I spent many day and nights watching boaters go up and down the river. This river and its historic vibe reminded me of Paris' Seine River


Expand full review

Score

5 out of 5

Trip hint

Flawless Service

Thomas Jun 17, 2008

Would recommend to a friend!

The Westin at River North in Chicago is a great place to stay. Right off the Magnificent Mile, it is convenient to the CTA ( ... public transportation ). The hotel staff could not do enough for you - every request I had was courteously respondedto immediately. The daily brunch is good value for the money ( around $ 20.00 ) It is very peaceful and quiet. The rooms were immaculate and the ambience encourages relaxation......

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Recreation/Attractions hint, Short Walk

All kinds of great shopping and restaurants are within walking distance of the hotel, along with the House of Blues which is right across the street.


Expand full review

Score

2 out of 5

Trip hint

Great room, loud neighbors

Mikel May 25, 2008

The Westin Chicago River North has large, comfortable rooms, but they do not keep out the sound from the hallway or ... surrounding rooms. Our second night we were kept awake all night long by a loud wedding party; around 4:00 a.m. the manager of the hotel finally threatened to make the party members leave the property if they did not quiet down. When we complained the next day to the front desk, they offered to move us to another room, but said they had two more wedding parties checking in that day, and could not guarantee that we would not be subjected to more of the same type of noise if we moved. Location of the hotel is wonderful, close to all types of restaurants, attractions, and public transportation. I would think twice before staying at this Westin property again, they didn't seem too concerned that we were unsatisfied guests.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
1
Value:
4
Dining options:
2

Traveler type: Couples

Nightlife hint, Short Walk

The House of Blues and Harry Carey's Bar is right across the street.


Expand full review

Score

5 out of 5

Trip hint

Very clean and in a nice location

Mary Mar 2, 2008

Would recommend to a friend!

The Westin North River was very comfortable. The rooms were very clean with nice features such as marble floors and counters ... in the bathroom and a new flat screen TV. There was a nice view of the river and in a central location on the North loop.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family

Nightlife hint, Short Walk

The House of Blues was directly across from the hotel.


Expand full review

Score

5 out of 5

Trip hint

Great Hotel

Robert Feb 17, 2008

Would recommend to a friend!

The Westin Chicago River North was a great expereience. The staff was great the location was great and most importanatly the ... room was amazing and very comfortable.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining hint, Short Walk

The hotel is walking distance to Michigan Avenue and tons of great restaurants!


Expand full review

Score

5 out of 5

Just what I was looking for

LEAH Aug 19, 2007

Would recommend to a friend!

The Westin was just what I was looking for.I was hosting a bachlorette party. The Westin has a great location to dining and ... nightlife. The hotel has a swanky atmospher as soon as you walk thru the door. Our stay was only one night, but the room was great - we had a beautiful view of the river and very beds were very comfortable. Would definately stay again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Entertainment hint, Short Walk

Theaters are do close by!!!Even without a prepaid ticket you can go the the theaters and waitlist!!

--Packer fan and shopper, Green bay Nov 17, 2009

Dining hint, Short Walk

the waterfront resturant is located next door to the hotel and the food was great and the price was very reasonable

--doug, dover Jul 29, 2009

Dining hint, Short Walk

Have a wonderful meal along the river and watch the sights and scenes of Chicago pass by...fabulous experience!

--Mar, Long Island, New YOrk Jul 10, 2009

Recreation/Attractions hint, Short Walk

The location is not bad, although it is not right on Michigan Ave, it is minutes away and it's tucked between the river and Millenium park and the middle of Michigan ave, so actually it was a perfect location and a short walk to ferry stop away from Navy pier.

--well traveled, Boston , MA Jun 27, 2009

Dining hint, Short Walk

This hotel is seconds from the lovely Chicago River. There is an off-street entrance and also an entrance from the hotel. I spent many day and nights watching boaters go up and down the river. This river and its historic vibe reminded me of Paris' Seine River

--Tanita, Pittsburg, CA Sep 3, 2008

Recreation/Attractions hint, Short Walk

All kinds of great shopping and restaurants are within walking distance of the hotel, along with the House of Blues which is right across the street.

--Thomas, Auburn Jun 17, 2008

Nightlife hint, Short Walk

The House of Blues and Harry Carey's Bar is right across the street.

--Mikel, USA May 25, 2008

Nightlife hint, Short Walk

The House of Blues was directly across from the hotel.

--Mary, USA Mar 2, 2008

Dining hint, Short Walk

The hotel is walking distance to Michigan Avenue and tons of great restaurants!

--Robert, Columbus, OH Feb 17, 2008

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

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Last Updated: 11/23/2009