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New York, NY   

The Surrey Hotel

User score 4.1 out of 5 See all reviews
20 East 76th Street,New York, NY 10021
Book this hotel
from 366 USD
/ night*

Terms and conditions

*rate found for check-in Dec 24, check-out Dec 27

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Exceptional moments define The Surrey as a leader among luxurious hotels in New York. Located in the Upper East Side of Manhattan, The Surrey provides luxury New York hotel guests with an elite luxury hotel experience unlike any other among New York Manhattan Hotels. Ultra Luxury Manhattan Upper East Side Hotel The Surrey is redefining the ultra luxury Manhattan hotel. Unique among luxury Upper East Side Manhattan hotels, The Surrey offers guest exclusive amenities. From the moment you reserve to the moment you check in you will experience why The Surrey leads Manhattan hotel luxury.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 24, check-out Dec 27

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.1 out of 5

(7 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 20 East 76th Street, New York, NY  10021  

 
 

Area served

Located in the Upper East Side of Manhattan,

Area airports

New York's JFK, New York's LaGuardia

Description

Upper Eastside, near Central Park

Amenities

  • Internet Access
  • Health Club
  • Restaurant
  • Concierge
  • Handicapped rooms/facilities
  • High Speed Internet
  • Room service
  • Fitness room

Dining

Cafe Boulad

Inspired by Daniel Boulud’s unique twist on time-honored French technique and Parisian café society, Café Boulud celebrates seasonal American ingredients with award-winning results. Café Boulud was awarded a Michelin star and has been recognized as a 3-star restaurant by The New York Times. The restaurant is also the original home of Daniel, Boulud’s first NYC restaurant. An exquisite casual dining destination and a neighborhood treasure, Café Boulud is not to be missed.

Please enter check-in and check-out dates to the right to select a room

Deluxe Salon

The Surrey Deluxe Salon is 330 square feet of cool grays, soft whites, rich woods and custom furnishings including a king size bed. The bathroom features an oversized glass enclosed shower, Waterworks fixtures, plush Italian cotton terry by Pratesi and exclusive upscale amenities. Here, sleep is never taken lightly with our pillow menu, luxurious Egyptian cotton linens and custom bed by Duxiana. Includes Samsung LCD TV, Denon iPod dock, oversized desk with built-in vanity, private bar and electronic safe.

Grand Deluxe Salon

Luxuriate in The Surrey Grand Deluxe Salon, a generously appointed 400 square foot studio. A king size bed sets the stage for sophisticated relaxation. The bathroom features an oversized glass enclosed shower, Waterworks fixtures, plush Iltalian cotton terry by Pratesi and exclusive upscale amenities. Here, sleep is never taken lightly with our pillow menu, luxurious Egyptian cotton linens and custom bed by Duxiana. Includes Samsung LCD TV, Denon iPod dock, oversized desk with built-in vanity, private bar and electronic safe.

Deluxe Suite

The 600 square foot Deluxe Suite is designed to meet your standards of comfort and ease with a king size bed and private living room. The bathroom features an oversized glass enclosed shower, Waterworks fixtures, plush Italian cotton terry by Pratesi and exclusive upscale amenities. Here, sleep is never taken lightly with our pillow menu, luxurious Egyptian cotton linens and custom bed by Duxiana. Includes Samsung LCD TV, Denon iPod dock, oversized desk with built-in vanity, private bar and electronic safe.

Grand Deluxe

One Bedroom 610 square foot Duxiana Bed-Pratesi Terry-Upscale Amenities-Waterworks Fixtures-Samsung TV-Denon Ipod Dock

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 24, check-out Dec 27

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.1 out of 5

(7 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

2 out of 5

Shabby

Donald Aug 29, 2008

Huge room, noisy A/C, diffident staff, odor of fish and garlic from the restaurant - ok for eating, but not sleeping. ... Enjoyed location in Upper East Side.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
5
Room cleanliness:
3
Hotel Staff:
2
Value:
2
Dining options:
3

Traveler type: Couples


Expand full review

Score

2 out of 5

Trip hint

Good Location

Lee Ann May 27, 2008

The best feature was the location of the property. Only a block away from Central Park, and close to the Museum Mile. ... Accomodations were clean, although dated, and Staff were ok. Room Service was unavailable, and hotel restaurant was closed for service on one of the two days of our stay. Never saw the Concierge the whole time we were there, and were on our own for hunting down our meals and booking tours. For the price of the room per night, I would probably look around for a better deal. The value of our dollar on this hotel did not meet my expectations.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
3
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
2
Value:
2
Dining options:
1

Traveler type: Family

Recreation/Attractions hint, Short Walk

Micheal Kors shop (right across the street)


Expand full review

Score

5 out of 5

Great location.

Annie Apr 2, 2008

Would recommend to a friend!

Hotel Surrey is located very near New York's great art museums. Met, Whitney, Guggenheim, Frick and others are only a short ... walk away. Since rooms are suites, we were able to do our own breakfasts and cocktail hours and save some money. The Boulud restaurant is tres exceptionel. Two spacious closets. Quiet.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples


Expand full review


See all 7 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Recreation/Attractions hint, Short Walk

Micheal Kors shop (right across the street)

--Lee Ann, USA May 27, 2008

Shopping hint, Short Walk

great madison ave shopping , and all the benefits of upper east side- museums, restaurants, shops, etc

--william, New York, NY Mar 15, 2008

Dining hint, Short Walk

A fast little restaurant around the corner proved to be a great place to grab breakfast before beginning our day (if you choose not to just stock up the kitchenette).

--Mary, Indianapolis, IN Mar 1, 2008

See all trip hints

Reviews from our customers

Overall score

4.1 out of 5

(7 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

2 out of 5

Shabby

Donald Aug 29, 2008

Huge room, noisy A/C, diffident staff, odor of fish and garlic from the restaurant - ok for eating, but not sleeping. ... Enjoyed location in Upper East Side.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
5
Room cleanliness:
3
Hotel Staff:
2
Value:
2
Dining options:
3

Traveler type: Couples


Expand full review

Score

2 out of 5

Trip hint

Good Location

Lee Ann May 27, 2008

The best feature was the location of the property. Only a block away from Central Park, and close to the Museum Mile. ... Accomodations were clean, although dated, and Staff were ok. Room Service was unavailable, and hotel restaurant was closed for service on one of the two days of our stay. Never saw the Concierge the whole time we were there, and were on our own for hunting down our meals and booking tours. For the price of the room per night, I would probably look around for a better deal. The value of our dollar on this hotel did not meet my expectations.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
3
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
2
Value:
2
Dining options:
1

Traveler type: Family

Recreation/Attractions hint, Short Walk

Micheal Kors shop (right across the street)


Expand full review

Score

5 out of 5

Great location.

Annie Apr 2, 2008

Would recommend to a friend!

Hotel Surrey is located very near New York's great art museums. Met, Whitney, Guggenheim, Frick and others are only a short ... walk away. Since rooms are suites, we were able to do our own breakfasts and cocktail hours and save some money. The Boulud restaurant is tres exceptionel. Two spacious closets. Quiet.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Trip hint

great location

william Mar 15, 2008

Would recommend to a friend!

great location , very good sized rooms, great restaurant in hotel, somewhat faded grande dame,but well priced ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
5

Traveler type: Business

Shopping hint, Short Walk

great madison ave shopping , and all the benefits of upper east side- museums, restaurants, shops, etc


Expand full review

Score

5 out of 5

Very confortable Hotel

Jorge Mar 15, 2008

Would recommend to a friend!

Thye hotel wes exelent and very confortable. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business


Expand full review

Score

5 out of 5

Trip hint

Lots of space

Mary Mar 1, 2008

Would recommend to a friend!

The Surrey Hotel provided a clean, large room in a convenient location. The hotel is older, but not shabby. The room had ... plenty of space, including a full kitchenette with refrigerator, stove/oven, microwave, and accompanying dishes. Fridge was well stocked with most anything you would want to drink (for a price...). Room also had a table with two chairs and 2 additional stuffed chairs. We still had room to set up two suitcase stands. We found the service to be quite attentive: bellmen, doorman, turndown service, and a wonderful concierge that assisted us in obtaining hard-to-get theater tickets and arranged for dinner reservations. Room service is available through the restaurant next door, but we didn't use it. Central Park is a block away and the subway station about three blocks away. We experienced an enjoyable stay at the Surrey Hotel and would stay again.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Friends

Dining hint, Short Walk

A fast little restaurant around the corner proved to be a great place to grab breakfast before beginning our day (if you choose not to just stock up the kitchenette).


Expand full review

Score

5 out of 5

Excellent East side location

David Feb 18, 2008

Would recommend to a friend!

Large room with kitchenette in very nice location; 1 block from central park, 3 blocks from Metropolitan Museum. Friendly ... staff. Well maintained.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Recreation/Attractions hint, Short Walk

Micheal Kors shop (right across the street)

--Lee Ann, USA May 27, 2008

Shopping hint, Short Walk

great madison ave shopping , and all the benefits of upper east side- museums, restaurants, shops, etc

--william, New York, NY Mar 15, 2008

Dining hint, Short Walk

A fast little restaurant around the corner proved to be a great place to grab breakfast before beginning our day (if you choose not to just stock up the kitchenette).

--Mary, Indianapolis, IN Mar 1, 2008

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Need help booking your trip?

Book online or call

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special CheapTickets offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

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Need help booking your trip?

Book online or call

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Last Updated: 11/24/2009